4Suites

Ranked 5 (out of 32) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

4SUITES - Intelligent Access for Hospitality

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
100%
Recommend
HTR Score icon
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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4Suites has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #5 out of 32 in Mobile Key & Keyless Entry

Ease of Use
5.0/5
ROI
4.5/5
Implementation
4.2/5
Customer Support
5.0/5
Verified Customer Support

4Suites’s customer support processes haven’t yet been verified by Hotel Tech Report.

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4Suites Overview

4Suites Overview

4SUITES is a cloud-based system of connected hardware and software, powered by the Internet of Things. The company empowers hotels to streamline operations and optimise the guest experience through intelligent access technology. We offer the only 100% cloud based solution, including: - Cloud based mobile keys (no app install needed) - Cloud connected locks, lock upgrades and readers - Cloud ba...

About 4Suites

Founded in 2016 | Headquarters in Netherlands | 18 employees

All digital guest journeys at hotels break down at the last piece of the puzzle. 4SUITES is here to solve this. Today more than ever hotels understand that tech...

Integrates with

  • Booking Engine
  • Channel Managers
  • Guest Messaging Software
Browse integrations (23 verified)

Pros & Cons

Like 100% recommend

IT Business Architect from Serviced Apartment

- Cloud low energy technology is the leading technology for full digital guest journeys. - excellent support - Open API with loads of functionality

IT Manager from Branded

4Suites is a great additional service and solution for our guests. - It integrates seamlessly into our existing locks. No visual additions or ugly add-ons - With a full Integration in our PMS, 4Suites is really an addit...

IT Business Architect from Serviced Apartment

I do not actually have points that could be inproved at the momen, which makes it a it difficult to reach 20 words.

IT Manager from Branded

- Guests need to download an app - It's not yet possible to extend a stay or book extra's via the 4Suites app.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Mobile keys at their best. 4 Suites offer the best-in-class possibility to allow your guests to open their room with their mobile device. Designed as mobile-key-first solution 4 Suite stands out in terms of ease of use.

by Krasimir Trapchev (Clock Software) on December 12, 2019

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

No other solution is that easy to convert among your guests. While most of the other mobile key solutions require a download of an app (very unlikely, especially if you are running a smaller group or an individual property) , 4 Suite is good to go with a web link. This way the next generation soluti...

by Krasimir Trapchev (Clock Software) on December 12, 2019

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

You just need to make sure that your door-locks will be able to work with 4 Suites. 4 Suites natively integrates with Hotek, but supports other makes and models as far as I am familiar. Use it with a solution that can maximise the adoption among your guests - a system that will allow them to get in...

by Krasimir Trapchev (Clock Software) on December 12, 2019

See more answers (1)
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GETTING STARTED

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Features

  • Guest Management Dashboard
  • Whitelabel Capability
  • Notifications
  • Multi-Property Management
  • Keyless Entry
  • Remote Checkin
  • Mobile App
  • Access Management Solution (Server Based)
  • Access Management (Cloud Based)
  • Door Hardware and Locks

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Netherlands
  • Switzerland

2 Verified 4Suites Reviews

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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Mobile Key & Keyless Entry providers. It is advised that you ask for recent references before proceeding.

October 29, 2020

4Suites Review: Best in class!

IT Business Architect from Serviced Apartment in Bern (Switzerland)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- Cloud low energy technology is the leading technology for full digital guest journeys. - excellent support - Open API with loads of functionality

What do you dislike or think could be improved?

I do not actually have points that could be inproved at the momen, which makes it a it difficult to reach 20 words.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2018

4Suites Review: Great solution that integrates seamlessly with our existing locks

IT Manager from Branded in Amsterdam (Netherlands)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

4Suites is a great additional service and solution for our guests. - It integrates seamlessly into our existing locks. No visual additions or ugly add-ons - With a full Integration in our PMS, 4Suites is...

What do you dislike or think could be improved?

- Guests need to download an app - It's not yet possible to extend a stay or book extra's via the 4Suites app.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
3.5

Pricing

One time upfront purchase (per room)
Less than $500/room
Implementation fee
Less than $1000
Monthly subscription (/room/month)
$3/room/month - $6/room/month
Monthly service fee
Less than $1000/month

Recent News & Content

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Resources & reports

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4Suites doesn’t have any free e-books or reports available