Thank you so much for your kind words! We are glad to hear that you love Goki as much as we do. We ...
Ratings Snapshot
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Ranked #1 out of 37 in Mobile Key & Keyless Entry
Goki has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreGoki Overview
Goki Overview
Goki combines hardware & software to make stays better for everyone. Guests can check-in & download their keys on their mobile. Hotels can lower operational overheads and direct guests to their other revenue centres.
About Goki View website
Founded in 2016 | Headquarters in Potts Point Australia | 9 employeesGoki makes stays better.
Integrates with
- Channel Managers
- Property Management Systems
- Hotel Management Software
What customers love about Goki
General Manager
-No longer have to repair locks and replace keys -Communication with the guests is extremely effective IF they are using the app -Being able to freeze pins/keys to ensure the guests check out, come pay -Locks are a sl...
Assistant Manager
- Shoutouts! - Checking in guests being a contactless experience - The bubble sound when you press the keypad *boop boop boop*
Owner
Goki Smart locks beautifully engineered and work flawlessly. I've installed them throughout a new hostel. Their integration with various PMSs is great. The app and UI are slick. The monthly pricing is great and helps ...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Guest experience is one of the key focus in hospitality industry where actors such as Goki play an important role. Easy to use, their solution provides to the guest an excellent tool to enhance their stay from the moment they arrive at the property.
by Damien Cazabonne (Mews) on December 13, 2022
See more answers (6)What differentiates this product or service from the competition?
Goki offers a solution that truly helps hoteliers and their guests to save time. The traveller can avoid long processes at front desk thanks to an efficient keyless entry to his room while the staff can finally focus more on the guest experience rather than paperworks.
by Damien Cazabonne (Mews) on December 13, 2022
See more answers (6)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Goki offers a trusted solution with great hardware and software. The impact will be instantly applied on your operations on the long term but also impact positively your guest experience from the start.
by Damien Cazabonne (Mews) on December 13, 2022
See more answers (6)Features
Clients & references
References & testimonials
The solution works really well - does what it says and delivers... We are delighted to have signed up with Goki
The engagement level is through the roof in comparison to our previous initiatives.
Featured partners
Case studies
Active Markets
- North America
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- Antarctica
- Oceania
- Australia
- Italy
- Spain
- United Kingdom
- United States of America
- New Zealand
- Netherlands
- Greece
- Belgium
December 13, 2022
Goki Review: Unique experience
Manager from Hostels in Donostia (Spain)
What do you like most?
It is a very practical and safe system. It makes everything simpler, i feel very comfortable with it, and without a doubt, I recommend it a 100%.
What do you dislike or think could be improved?
Right know, it is everything okey. I am very happy wiht the service, maybe if something comes up, i will let you know.
December 13, 2022
Goki Review: Great way of giving guests freedom while securing certainty of access
MD from Hostels in Donostia-San Sebastian (Spain)
What do you like most?
- The Freedom it gives to the guest and management - Agilityof process and moving around the hostel - Technology feeling for the guests
What do you dislike or think could be improved?
There is nothing I have observed so far that can be improved. I have heard that sometimes codes get disables when coverage is low.
December 13, 2022
Goki Review: Streamlined Software and stylish Hardware
Executive Director from Luxury Hotels in Sala Comacina (Italy)
What do you like most?
The features of the platform and the streamlined use for both the back office and the guests. The modernity in the design.
What do you dislike or think could be improved?
The reactivity of the locks and to make it more stable on the internal motor prospective as it happens to have the lock not reacting properly
December 13, 2022
Goki Review: Autonomous staying
Creative Director from Hostels in Donostia (Spain)
What do you like most?
I like the arrival flexibility when I travel, so I consider this a key for a good staying experience, this is possible with the keyless entry, my experience with Goki was in Colo Colo hostel (San Sebastia...
What do you dislike or think could be improved?
Everything is pretty good now. For guest convenience could be interesting explore the web app to avoid set up app process, memory phone issues... etc
December 12, 2022
Goki Review: Awesome Product
Hostel Manager from Hostels in Roma (Italy)
What do you like most?
The fact that it provides a next gen service to the guest, not only allows guests to open doors but actually to comunicate between them and provides us with a tool to speak directly with our guests.
What do you dislike or think could be improved?
The group related operation can be improved a bit, it would be very important to be able to gernerate a 4 digit code from the computer for example.
December 12, 2022
Goki Review: Great appoication and Customer service
FOH Manager from Hostels in Amsterdam (Netherlands)
What do you like most?
The team in Goki are amazing to work with. They work hard for their clients and are aways available for any issues. YThe application itself is great and really helps with check in but some of the glitches...
What do you dislike or think could be improved?
Splitting bills of guests who have multiple people on the reservation gets a little frustrating. When downloading and logging into the app for guests, they find it tedious at times and most just elect to ...
Pricing
Recent News & Content
Recent articles
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Recent press releases
Resources & reports
Goki doesn’t have any free e-books or reports available
Hotel Manager
GOKI gives you the opportunity to manage your guest experience instantly and most importantly from anywhere. It also enables you to communicate in-house activities and/or promote your F&B areas in the hotel. You could bo...