INTELITY Guest Mobile Apps with Mobile Key
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Sold with INTELITY’s Hotel Guest Apps offering

Ranked 3 (out of 32) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

Streamline the check-in process for both guests and staff with mobile check-in and mobile key.

Ratings Snapshot

Certificate of Excellence
Read 25 reviews
95%
Recommend
HTR Score icon
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #3 out of 32 in Mobile Key & Keyless Entry

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.6/5
Customer Support
4.7/5
Verified Customer Support

INTELITY has opened its internal systems to

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INTELITY Guest Mobile Apps with Mobile Key Overview

INTELITY Guest Mobile Apps with Mobile Key Overview

Our Mobile Key solution streamlines the check-in process and reduces the time guests spend at the front desk by allowing guests to access their rooms using their smartphone as their room key. The Mobile Key solution can be incorporated into your property’s mobile app or be used on its own. Our Mobile Key solution integrates with all major digital lock manufacturers to provide our partners with e...

About INTELITY View website

Founded in 2008 | Headquarters in Orlando United States | 88 employees

About INTELITY INTELITY is the global leader in contactless guest experience technology, uniting mobile, in-room, and operational tools into one mobile-first, f...

Other Products by INTELITY

Integrates with

  • Mobile Key & Keyless Entry
  • Property Management Systems
  • Spa
Browse integrations (11 verified)

What customers love about INTELITY Guest Mobile Apps with Mobile Key

Like 95% recommend

IT Manager from Boutique

- Intelity's great support - Providing guest experience through the APP & iPad - Increasing our Product Value

Digital Marketing from Boutique

Great customer service. Easy to use system for our staff and guests. Our Customer Success Manger Jessie is always on-top of any issues we have regarding INTELITY. We appreciate her support and kindness.

Rooms Manager from Resort

I enjoy the opportunities it allows to communicate to guests, schedule services, and how its completely optional for the guest experience. If used correctly then it also creates an easy to refer to log of events and inte...

VP Technology from Branded

Intelity is one of the industry leaders in providing guest-facing digital experiences for hotels. Their B2B focus and support has improved over the years which is a great benefit to their hotel partners. Intelity int...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Creates an exceptional In-room Hotel experience with their applications and Tablets. Guests can do a contactless Check-In and Check-out, watch their favorite shows and order food right from their hotel rooms.

by Shiv Sundar (Esper) on December 08, 2020

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Superior Technology platform consisting of Applications and Tablets. Entire technology needs of hotels in post-COVID world has been addressed by Intelity. Their technology is light years ahead of other platforms in this domain.

by Shiv Sundar (Esper) on December 08, 2020

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Intelity is developing cutting edge customers experience for Hotels best suited for post COVID world. They mobile applications, tablets are developed with users in mind backed by superior technology.

by Shiv Sundar (Esper) on December 08, 2020

See more answers (2)
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Features

  • Guest Management Dashboard
  • Whitelabel Capability
  • Notifications
  • Multi-Property Management
  • Keyless Entry
  • Remote Checkin
  • Mobile App
  • Access Management Solution (Server Based)
  • Access Management (Cloud Based)
  • Door Hardware and Locks

Want to go behind the scenes and see how INTELITY Guest Mobile Apps with Mobile Key works?

Clients & references

References & testimonials

Testimonial avatar
INTELITY’s technology easily integrates with our other tech partners and offers the broadest range of features on the market.
John Dinius General Manager at the Sycuan Casino Resort

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Greece
  • Spain
  • United Kingdom
  • Canada

25 Verified INTELITY Reviews

Likelihood to Recommend
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Dec 15, 2020

INTELITY Guest Mobile Apps with Mobile Key Review: Great Team to work with

Corporate IT Manager from Boutique in New York (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We just rolled out Intelity this year and with contactless payment and mobile ordering a guest requirement now, Intelity couldn’t have come in a better time. Project management team and technical te...

What do you dislike or think could be improved?

Currently guest can place their in-room dining order directly from the app, would like to see Intelity have the ability to scan QR codes and allow guest to place food orders at our restaurant as well.

Customer Support
5
Ease of Use
3.5
Value for money
5
Implementation
5

Dec 09, 2020

INTELITY Guest Mobile Apps with Mobile Key Review: Game Changing Products

Director from Casino in Ferndale (United States)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

I have now installed this product at 2 different properties I have worked for. 1- The tablets in the room are super easy to navigate and removes the cost of a traditional compendium. You can update info...

What do you dislike or think could be improved?

Nothing at the moment. They have been very responsive and continue to look for ways to improve their product offerings.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 08, 2020

INTELITY Guest Mobile Apps with Mobile Key Review: INTELITY - The Drake Partnership

CSO from Boutique in Toronto (Canada)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Love the marketing component to the platform, we're utilizing tablets and the multi-property mobile app. We're successfully beginning our adaptation of technology during these crazy times!

What do you dislike or think could be improved?

No feedback on improvements yet - still in the initial phases but looking forward to working with the INTELITY team.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 07, 2020

INTELITY Guest Mobile Apps with Mobile Key Review: Powerful Solution with lots of Options

IT Application Analyst from Casino in Battle Creek (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Intelity provides a powerful solution that can solve many gaps in service for your hotel that your other software does not provide. The amount of tie-ins to other software to provide an intuitive and all ...

What do you dislike or think could be improved?

Some integrations leave a little to be desired if they do not work, with a lack of transparency of logging and what the issue could be.

Customer Support
3.5
Ease of Use
4.5
Value for money
5
Implementation
3.5

Nov 25, 2020

INTELITY Guest Mobile Apps with Mobile Key Review: Awesome tools and service!

General Manager from Resort in Park City (United States)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

Love the mobile key and housekeeping and maintenance work orders. One stop shop for our owners and guests and easy to use for staff!

What do you dislike or think could be improved?

Nothing. Love all that is offered. Wouldn't feel anything needs to change. All is good in the Intelity software world.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Nov 25, 2020

INTELITY Guest Mobile Apps with Mobile Key Review: INTELITY has launched our property into the 21st Century!

Regional Director of IT from Resort in San Carlos (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

INTELITY has enabled our property to interface with our existing infrastructure to provide a state of the art mobile solution. With the current state of our industry, INTELITY, has helped provide a mobile...

What do you dislike or think could be improved?

Our property has enjoyed the interaction during the installation and development process of deploying the INTELITY solution. With that being said, this was our first introduction to a mobile solution of a...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)

Recent News & Content

Recent press releases

Resources & reports

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Popular INTELITY Guest Mobile Apps with Mobile Key Integrations

View all (11 INTELITY Integrations)