Lynx

Ranked 8 (out of 36) in Mobile Key & Keyless Entry

Mobile Key & Keyless Entry

Offer contactless check-in, set temperature, chat with your guests- all in one dashboard and your br...

Ratings Snapshot

Certificate of Excellence
Read 8 reviews
100%
Recommend
HTR Score icon
HT SCORE
71 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Lynx has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #8 out of 36 in Mobile Key & Keyless Entry

Ease of Use
4.5/5
ROI
4.3/5
Implementation
4.1/5
Customer Support
4.4/5
Verified Customer Support

Lynx Automation’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Vacation Rentals & Villas 6 verified reviews
    83%
    6 verified reviews
  • Boutiques Leader: OpenKey
    100%
    1 verified reviews

Lynx Overview

Top Alternative: Goki

Lynx Overview

Open doors, summon elevators, get room occupancy, set temperature, manage indoor air quality, crash a party, and offer contact-less self-check-in—across 300 device vendors all in one dashboard and with a single API. Lynx powers properties in 200 cities, 5 countries and we link 300+ Smart Devices with the industry’s leading property management software. Lynx is compatible with all major...

About Lynx Automation

Founded in 2017 | Headquarters in Sacramento United States | 11 employees

Open doors, summon elevators, get room occupancy, set temperature, manage indoor air quality, crash a party, and offer contact-less self-check-in—across 300 d...

Integrates with

  • Channel Managers
  • Property Management Systems
  • Hotel Management Software
Browse integrations (12 verified)

Pros & Cons

Like 100% recommend

Guest Services Manager

Before Lynx, we wasted so much time running around locking and unlocking properties, making new keys, rekeying locks, addressing lock outs and lost keys. Installing Lynx at all of our homes has saved us more time and mo...

Head of Operations

Lynx has been an absolute pleasure to work with and myself and our company are very happy with the support and services that they provide! They made the transition from our previous mobile key system seamless and worked ...

Owner

Lynx completely removes your ability to change any settings. They won't give you the master code. If they do, they will change it right after so that you cannot reprogram your hardware. They lied to get me to sign up. Af...

Head of Operations

Can't think of anything at the moment honestly.. you all have been an absolute please to work with, thank you!

Guest Services Manager

We prefer to be self sufficient. WHen installing our locks, the initial setup required us to be on the phone with a tech to activate the lock. This may no longer be the process but that is the only thing we've experien...

Director

I think what could be improved is the customer support and their availability. Sometimes, we can get through right away.

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Expert Q&A and Partner Recommendations

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GETTING STARTED

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Features

Door Hardware

4/5 features

Access Management

4/5 features

Guest App

4/5 features

Compatibility

4/5 features

Other

0/2 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America

8 Verified Lynx Automation Reviews

Likelihood to Recommend
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This vendor is 91% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Mobile Key & Keyless Entry providers. It is advised that you ask for recent references before proceeding.

February 23, 2022

Lynx Review: Smart Lock Automatic Code Programming

Owner in Murfreesboro (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I'm a vacation rental cabin owner and use automation to simplify my processes for running that business. Lynx Automation has made lock code programming for guests a breeze now. If there is a last minute b...

What do you dislike or think could be improved?

I currently can think of no improvements to be added as I am happy with the features provided with Lynx.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 02, 2021

Lynx Review: Lynx has saved us money and time!

Property Manager from Vacation Rentals & Villas in South Lake Tahoe (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Friendly and responsive customer service. Easy web interface to use. Reliable technology that activates codes quickly. Easy to read lock logs to see what has been going on in our homes.

What do you dislike or think could be improved?

Can’t think of anything. Works great! We have reached out to the company owners who have listened to our requests and made adjustments when needed.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 21, 2021

Lynx Review: Lynx has saved us, again!

Guest Services Manager from Vacation Rentals & Villas in Rancho Mirage (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Before Lynx, we wasted so much time running around locking and unlocking properties, making new keys, rekeying locks, addressing lock outs and lost keys. Installing Lynx at all of our homes has saved us ...

What do you dislike or think could be improved?

We prefer to be self sufficient. WHen installing our locks, the initial setup required us to be on the phone with a tech to activate the lock. This may no longer be the process but that is the only thin...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 18, 2021

Lynx Review: Amazing system with great support!

Head of Operations from Vacation Rentals & Villas in New Orleans (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Lynx has been an absolute pleasure to work with and myself and our company are very happy with the support and services that they provide! They made the transition from our previous mobile key system seam...

What do you dislike or think could be improved?

Can't think of anything at the moment honestly.. you all have been an absolute please to work with, thank you!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 15, 2021

Lynx Review: Lynx is great!

Director from Vacation Rentals & Villas in Lakewood Ranch (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Lynx connects well with our software and it makes very easy for our staff to operate their program. It works!

What do you dislike or think could be improved?

I think what could be improved is the customer support and their availability. Sometimes, we can get through right away.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

October 15, 2021

Lynx Review: Horrible customer service and practices

Owner from Vacation Rentals & Villas in Naples (United States of America)

Recommend 0/10
Empty blue star
Empty blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

Lynx completely removes your ability to change any settings. They won't give you the master code. If they do, they will change it right after so that you cannot reprogram your hardware. They lied to get m...

What do you dislike or think could be improved?

You could stop scamming people out of their money. Treat customers with respect and not like they're a criminal. Don't limit the functionality of the hardware that your customers are paying for.

Customer Support
1
Ease of Use
1
Value for money
1
Implementation
1

Pricing

Profile empty

Lynx Automation hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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