10 Best Mobile Key & Keyless Entry Solutions for Hotels 2022

Hotel Tech Report | Last updated
32 PRODUCTS REVIEWED
231 HOTELIERS SURVEYED
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Mobile Key and Keyless Entry Vendor Shortlist
We’ve surveyed 231 hoteliers across more than 45 countries to understand which are the best Mobile Key & Keyless Entry vendors, along with everything you need to know in order to buy the right Mobile Key & Keyless Entry for your hotel (including our 2022 Mobile Key & Keyless Entry Guide). We also aggregate key decision criteria data including integration availability, partner ecosystem, expert recommendations and more (learn more about HTR’s ranking methodology).
Each property has different characteristics, needs, preferences and budgets. Use the filters below to instantly analyze thousands of reviews to find the perfect fit for your hotel.

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  • Featured: Vendors can subscribe to become Premium Members on HTR. This option sorts the directory first by Premium Members and then by HT Score.
  • Ht Score: The Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, customer support, user reviews, expert recommendations, integrations availability and geographic reach to help buyers better understand their products.
  • Popularity: Sorts listings by number of user reviews and reported installs, most to least.
ASSA ABLOY Global Solutions
4.7 (105 reviews)
Ht score logo 100 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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winner logo badge 2022 WINNER
Hoteliers voted ASSA ABLOY Global Solutions as the #1 Mobile Key & Keyless Entry provider in the 2022 HotelTechAwards
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Mobile Access offers guests a whole new hotel experience. Convenient and secure, there's no need for physical keys or keycards.
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INTELITY
4.7 (38 reviews)
Ht score logo 93 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Streamline the check-in process for both guests and staff with mobile apps and mobile key.
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OpenKey
4.0 (28 reviews)
Ht score logo 85 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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OpenKey is the leading provider of Digital Key solutions that allow your guests to unlock rooms with their mobile devices, saving them time — and saving you money.
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Zaplox
A Cost-Efficient and Quick Way for Hotels to Start Offering Mobile Keys
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FLEXIPASS Keyless Mobile Access
4.8 (26 reviews)
Ht score logo 85 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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The intelligent Digital Keys PLATFORM for Accommodation + PMS + Guest Technology Providers
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Goki
Put your property on autopilot. We Make Hotels, Hostels & Airbnbs Better Places to Stay
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Lynx Automation
Offer contactless check-in, set temperature, chat with your guests- all in one dashboard and your brand on the guest app
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SALTO Systems
Smart access locking solutions for Hospitality
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4Suites
4SUITES - Intelligent Access for Hospitality
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Onity
Electronic locking solutions, Energy management systems, and Electronic in-room safes
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PRODUCT BUNDLES
These Product Suites Also Contain Mobile Key & Keyless Entry
Other solutions that offer an integrated mobile key & keyless entry add-on module with their core product offering
STAY
4.6 (25 reviews)
Ht score logo 87 Ht Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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AeroGuest’s Mobile Key & Keyless Entry product suite also includes:

Ireckonu’s Mobile Key & Keyless Entry product suite also includes:

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OVERVIEW
What is Mobile Key & Keyless Entry
Looking to give your guests the ability to use their smartphone as a key to their room? It used to be the case that only major hotel brands had the ability to offer mobile key to members of their loyalty program but with the latest tech developments, now any hotel can without needing a massive budget. Mobile key not only helps cut down on key cards but it also eliminates common guest friction points ranging from frustrating keycard demagnetization to lost keys and also allows for a more streamlined and contactless checkin experience.
Finding the right Mobile Key & Keyless Entry solution for your hotel depends on several variables ranging from user experience and pricing to functionality and support. This guide is designed to help you identify the best Mobile Key & Keyless Entry vendors, questions to ask on demos, read unbiased reviews from similar hoteliers and so much more. (including our 2022 Mobile Key & Keyless Entry Guide)
BENEFITS
How can keyless entry help hotels improve profitability and efficiency?
  • Guest Convenience: A key benefit for hotel guests is the convenience of using their own smart device as a secure room key to access their room, eliminating the need to keep track of a physical key and the worry of losing it. It also saves time for guests by allowing them to check in remotely and go directly to their room upon arriving at the property, skipping the queue at the front desk. 
  • Increased Security: In addition to the advanced digital encryption that is built in to Mobile Keys, the solution provides added security, since a guest’s smartphone is less likely to be misplaced than a plastic keycard and typically is password-protected by the user, providing a secondary layer of digital security. Should a guest lose their phone, Mobile Keys can typically be instantly revoked through the system and reassigned in real time by the hotel staff. Remote keyless entry can enable your hotel team to improve security via security system and access remote control and manage access even when off property.
  • Added Revenue Opportunities: Mobile Key solutions are typically app-based, allowing hoteliers to offer and promote a variety of revenue-generating amenities, services and offers to maximize ancillary room revenue. This, includes room upgrades, internet, room service, restaurant & spa bookings and other optional on-property offers. Since the Mobile Key is used often by the guest to access the room, it encourages download and frequent use of the app, maximizing the resulting revenue opportunities available within the app.
FEATURES
What are the most important features of mobile keys for hotels?
  • Future-proof Technology: When comparing Mobile Key solutions, hotels must bear in mind whether a particular platform can provide a level of security that meets the highest industry standards, and that it can be easily and affordably updated as technology evolves. The provider they choose should have a track record on innovation and timely release of the most advanced upgrades, as relevant and reliable new security technologies emerge. Keyless locks are mainstream in home security to open door handles and are increasingly being used beyond the smart home.  Hotels can future proof their properties by staying up to date with the latest in home technology trends.
  • Flexible and Modular Solutions: As each property has different needs for security and locking solutions, hoteliers should select a Keyless Entry locking system provider that offers various ways to implement the solution, either via integrated software, though a hotel’s own mobile app or through certified third-party providers. 
  • Training and Onboarding Capabilities: As a relatively new technology, the success of Mobile Key and Keyless Entry at any given property is highly dependent upon its adoption by staff and guests. Hoteliers considering implementing Mobile Key should identify a partner that offers adequate consultation, training and educational materials on how to implement and use the system, as well as how to encourage its use by guests, in order to get the best ROI. 
  • Financial Security and Backing: Due to the rapidly growing demand for Keyless Entry, there are many providers in the marketplace today and many others emerging. To ensure the most reliable and stable solution, hoteliers should seek out providers that are backed by a trusted and financially secure company that has a long history of success and support in the industry. 
  • Service and Support: Coverage Since the hotel industry is a global one, properties and groups - especially those with properties in more than one region - should make sure their chosen vendor provides adequate service and support in every property’s local area. It is therefore best to choose a global provider of Keyless Entry and Digital Key services to ensure the best ongoing support.
PRICING
What are the typical pricing models and ranges that I should budget for?
  • Hardware Expense. Most hotels already have hardware from major locks providers.
  • Implementation & Training. $5,000-$20,000.  Many vendors are waiving implementation fees due to COVID.
  • Monthly Subscription. $1-$3 per room per month
IMPLEMENTATION
What does the typical implementation timeline and process look like to go live?

Varies by property.  Mobile key vendors are typically able to deploy solutions remotely, resulting in a faster and more efficient delivery for hoteliers. During the implementation process, vendors work in close cooperation with customers which means that hoteliers get to know solutions better and vendors get a hands-on understanding of what the hotel's specific needs are. Depending on the solution, the whole process usually only takes 30-90 days.

FAQs
Hoteliers Also Ask
Hotel guests save valuable time by skipping the front desk and going directly to their rooms and unlocking the lock with their own smart device. They also enjoy the convenience of not having to keep up with a physical key. Mobile Key also reduces the workload at the front desk, freeing up staff to concentrate on more valuable guest services and engagement. Guests also benefit from increased security since Mobile Keys are housed on the user’s personal smart device, which is typically password-protected, it is inherently more secure. Digital keys are also encrypted to ensure that only authorized users can gain access to a guest room or other assigned areas.
A Mobile Key is a digitally encrypted ; that resides on a mobile device, smartphone, tablet or wearable key fob, allowing the authorized user to gain access to secured doors or other physical or digital access points within a property. The advancement of this mobile technology and its successful application of digital keys within the hospitality industry has led to a rapidly growing trend toward Keyless Entry. This innovative solution allows hotel guests to check in and access their assigned guest room immediately upon arrival via smart lock, unlocking the door with their mobile device via the Mobile Key and thus eliminating the need to visit the front desk. Some mobile keys operate via touchscreen keypad and others via bluetooth smart key. The solution works by generating an encrypted digital key that is transmitted to users’ smart devices and safely stored in a key vault on a mobile app. When presented to the appropriate door lock, the app then transmits digital key information over a secure communication channel, ensuring that only authorized users are able to gain access. When Keyless Entry is implemented at a property, both guests and authorized staff members enjoy the convenience of using their smart device as a secure key to access assigned areas of a property without the need to carry or keep track of a separate physical key.
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Choosing the right software for your hotel depends on dozens of variables many of which can be quantified based on the characteristics of your property but many of which also come down to personal preference. Is your hotel a small property with limited budget? Or is your property a luxury resort with lots of outlets and high ADR? HTR is designed to offer dynamic filters to quickly be able to personalize the data set to your characteristics. We also break down hotels into key segments/personas based on common property characteristics that typically service as indicators that drive similar product decisions which are intended to help you save time and quickly identify the best match for your hotel or portfolio.

While HTR’s data set is constantly growing making its recommendations more representative and accurate over time, our programatic recommendations based on the HT Score, data and segment popularity are intended to serve as a tool for you to leverage in the buying journey but do not replace thorough due dilligence and research. No two hotels are alike and most purchasing decisions also include personal preferences which is why we highly recommend that buyers consider a minimum of 3-5 vendors during the research processthat you get live demos and price quotes from to be able to make an informed decision.