Hotelogix Booking Engine (formerly AxisRooms)

4.8 (62 REVIEWS)

HT Score

80 out of 100

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Hotelogix Booking Engine (formerly AxisRooms)

Name: Hotelogix Booking Engine (formerly AxisRooms)
Rating: 4.8 (62 reviews)

4.8 (62 REVIEWS)

Ranked 11 (out of 140) in Booking Engine

The travelers have the easier option to book rooms directly through a totally safe and customized online booking system

97% recommended by 283 hotels

Bell avatar Bell - AI powered product analyst

I analyzed all of Hotelogix’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Hotelogix for its ease of use, robust support team, and comprehensive feature set that streamlines operations. Key insights include hassle-free management of multiple properties, flexible booking options, and effective integration capabilities. Additionally, its cloud-based architecture ensures high accessibility, contributing to increased efficiency and revenue, while reducing operational costs. Criticisms target the dated user interface and occasional synchronization issues.

Read their reviews

Support

Supportive

Hoteliers often highlight Hotelogix's customer support as a standout feature. The support is described as highly accessible and available 24/7 through various channels, including live chat, phone, and email. Users praise the quick response times, often citing resolution times under 20 seconds. The support team is recognized for their expertise and professionalism, providing effective assistance even during non-traditional hours, with staff such as Jagdish and Sonu commended for going beyond their duties. Onboarding support and training are also frequently mentioned, with users reporting detailed guidance that aids in the smooth setup and transition to the software. Additionally, Hotelogix offers a range of resources, including real-time assistance and comprehensive tutorials, which are appreciated though some suggest improvements for broader accessibility. Overall, hoteliers find the support to be a key strength that enhances their confidence in using the Hotelogix platform.

Manager

11 months ago

Verified

... Excellent support on booking engine and PMS ...

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reservation Associate

10 months ago

Verified

... The easy of using it and putting the booking its way of picking up booking it is very much recommended. ...

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reservation Associate

10 months ago

Verified

... It's good but sometimes its gets stuck which is kind of annoying but overall its is good ...

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owner

9 months ago

Verified

... The software is easy to use. I haven't experienced bugs, glitches, or downtime. And what information I can't find in "help" Youtube videos, I'm always given real-time assistance by the hotelogix ...

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owner

9 months ago

Verified

... I can't think of anything to improve at this time. Maybe more verbal communication in youtube 'help" videos would be useful. ...

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owner

9 months ago

Verified

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Owner

8 months ago

Verified

... JAGDISH IS THE BEST! ...

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Owner

8 months ago

Verified

... JAGDISH has been helping me even on his off days, and during late nights i have been sending him texts about different issue and how to solving virtual card system and he has been sending messages to ...

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Owner

8 months ago

Verified

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Owner

8 months ago

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Owner

8 months ago

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Owner

8 months ago

Verified

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Owner

8 months ago

Verified

... JAGDISH IS THE BEST! ...

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Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Head of ICT

8 months ago

Verified

... Hotelogix's support was top notch! Not only a good PMS, but also competent and friendly support helped us to implement this change in the current system. ...

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Reservation Supervisor

7 months ago

Verified

... 1. Making our job easier since Hotelogix can be connected to a CMS for hassle free integration. 2. Being able to back track past reservations from the beginning. 3. Having a systematic daily reports. 4. Being able to work even if a person is not ...

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Owner

7 months ago

Verified

... The product is reliable and robust, and the support is responsive and effective…but what we like the most about the Hotelogix platform is that it is a one stop shop for most of our needs. We do not ...

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Owner

7 months ago

Verified

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General manager

7 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

7 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

7 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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General manager

7 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

7 months ago

Verified

... If you are looking for professionalism, Sonu is the answer. ...

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General manager

7 months ago

Verified

... Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target . ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Guset service agent

6 months ago

Verified

... G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent ...

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Guest Service Agent

6 months ago

Verified

... Interfacing booking passively, easy to inspect booking details. Activate support on booking assistance in real time. Easy to use about the booking managment. ...

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Guest Service Agent

6 months ago

Verified

... Interfacing booking passively, easy to inspect booking details. Activate support on booking assistance in real time. Easy to use about the booking managment. ...

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Manager

6 months ago

Verified

... I appreciate the service and help you have given us with the most recent changes with the name change of our resort ...

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Manager

6 months ago

Verified

... Nothing needs to be improved from what I can see you were completely responsive to or request and completed the changes quickly ...

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Manager

6 months ago

Verified

... I appreciate the service and help you have given us with the most recent changes with the name change of our resort ...

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Manager

6 months ago

Verified

... Nothing needs to be improved from what I can see you were completely responsive to or request and completed the changes quickly ...

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Front Office Associate

5 months ago

Verified

... The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team. ...

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Front Office Associate

5 months ago

Verified

... Hotel Logix Experience ...

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Front Office Associate

5 months ago

Verified

... The system could have been more be user friendly if all questions were accommodated right away. ...

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Front Office Associate

5 months ago

Verified

... Hotel Logix Experience ...

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Managing Director

4 months ago

Verified

... Outstanding ...

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

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Managing Director

4 months ago

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

... The videos are great as they appear on Youtube, but could be expanded with the latest version of the software. The ability to DNR a whole date with one button would be fantastic. When inputting a ...

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Operation Manager

3 months ago

Verified

... Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future ...

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Operation Manager

3 months ago

Verified

... Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future ...

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General Manager

2 months ago

Verified

... Thank you very much Ms. Anu Srivastava, Mr. Suneet Sharma & Mr. Theara Norn for your professionalism. I really satify with Hotelogix and sure will recommend Hotelogix to other hoteliers. conversion, ...

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General Manager

2 months ago

Verified

... After 4 days training, I really love what hotelogix has. It saves me a lot time times from paper work. ...

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Manager

1 months ago

Verified

... The support of hotelogix and the live chat team are very responsive and helpful, the software is very user friendly ...

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Manager

1 months ago

Verified

... The video's sent i couldn't open them on Microsoft and they could only open on gmail, so suggestion to make them readable by every one. ...

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Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

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Managing Partner

7 days ago

Verified

... Excellent and very easy to understand once understood the operation ...

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Automation

Streamlined

Hoteliers often highlight that Hotelogix's automation capabilities significantly enhance their operational efficiency. Automation features streamline routine tasks such as updating room rates and managing meal prices, reducing the need for manual intervention. The system seamlessly integrates these updates into reservations, which prevents errors and ensures that rates remain current and accurate without disruption. Additionally, the ability to automate reporting processes is valued for providing timely and accurate insights, allowing hoteliers to focus more on strategic decision-making rather than administrative tasks. Overall, automation is praised for improving workflow efficiency, minimizing human error, and freeing up staff time for additional customer-focused activities.

Reservation Supervisor

7 months ago

Verified

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Reservation Supervisor

7 months ago

Verified

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

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Managing Director

4 months ago

Verified

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Operation Manager

3 months ago

Verified

... After Setting of Meal Prices in Hotelogix Reservation should automatically get fresh without manually refreshing this might lead to change in the rates. to avoid this it should automatically get ...

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Operation Manager

3 months ago

Verified

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Operation Manager

3 months ago

Verified

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Manager

2 months ago

Verified

... the system is easy to use and efficient ...

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Integrations

Connected

Hoteliers often highlight the strong integration capabilities of Hotelogix, emphasizing its ability to seamlessly connect with common systems such as Property Management Systems (PMS), Customer Relationship Management (CRM) platforms, and payment processors. Users appreciate the ease with which these integrations can be set up, often noting minimal challenges in the process. Additionally, once established, these integrations are reliable and operate consistently without major syncing issues. The flexibility to customize integrations to meet specific requirements is also valued, allowing hoteliers to tailor the system according to their unique operational needs.

Reservation

10 months ago

Verified

... While using this cloud base software i.e..hotelogix i found it very convienent since it can be feasible to use in mobile.Fast and easy while using it. ...

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Owner

7 months ago

Verified

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Asst. Front Office Manager

6 months ago

Verified

... Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team. ...

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Managing Director

4 months ago

Verified

... Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he instantly setsup the changes, like packages, edits, property rate uploads, anything he has done is superfast. In this day and age that level of service is very rare and is a complete tribute to his professionalism and dedication to the job. Overall, we are loving the software, its stability, its fully integrated ...

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Managing Director

4 months ago

Verified

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Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

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Manager

1 months ago

Verified

... Hotelogix team took care of explaining us all in detail and made sure we get all of our team all the information required ...

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Value

Balanced

Hoteliers often mention the key value of Hotelogix’s Booking Engine product in terms of its ability to maximize booking options and improve direct bookings. Users also report high satisfaction with its reliability and speed, noting that its functionality effectively meets core needs such as booking management and reporting. Furthermore, the channel manager integration is highlighted for optimizing room selling and ensuring seamless inventory management. The system is praised for its overall reliability and robustness, with a support team that is both responsive and effective, often resolving issues in under 20 seconds. This high level of support, especially from account managers like Sonu, greatly enhances the user experience, making it a preferred choice for hoteliers overall. These points collectively underscore the system's ability to deliver compelling value and ease of use for its users, leading to improved business operations.

Manager

11 months ago

Verified

... The account manager was able to assist my team working on website to fix the booking engine immediately after we requested for help . That was fast considering the time difference. we value your ...

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Manager

11 months ago

Verified

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Owner

11 months ago

Verified

... Efficient and timely support from Pershant who helped us maximise booking options for our clients. Now we are getting more bookings directly. ...

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Reservation

10 months ago

Verified

... I have picked the right one i.e hotelogix first cloud base sytem which is very good,fast in functioning and reliable when using. ...

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Reservation

10 months ago

Verified

... I have picked the right one i.e hotelogix first cloud base sytem which is very good,fast in functioning and reliable when using. ...

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reservation Associate

10 months ago

Verified

... It's good but sometimes its gets stuck which is kind of annoying but overall its is good ...

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reservation Associate

10 months ago

Verified

... The easy of using it and putting the booking its way of picking up booking it is very much recommended. ...

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Astt. Revenue Manager

9 months ago