Hotelogix Booking Engine (formerly AxisRooms)
4.8 (57 REVIEWS)
HT Score
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotelogix Booking Engine (formerly AxisRooms)
Ranked 10 (out of 137) in Booking Engine
The travelers have the easier option to book rooms directly through a totally safe and customized online booking system
96% recommended by 268 hotels
What is Hotelogix?
Founded in 2008 | Headquarters in Noida, Uttar Pradesh | 159 employees
Hotelogix Booking Engine (formerly AxisRooms) is a comprehensive, cloud-based booking management system designed specifically for hoteliers. This powerful software streamlines the entire booking process, offering robust support for multiple properties and flexible booking options that cater to various business models. Its intuitive interface simplifies tasks such as room inventory management and pricing updates, while effective integration capabilities ensure seamless coordination with other key systems like Property Management Systems (PMS) and Revenue Management Systems (RMS).
The cloud-based architecture of Hotelogix Booking Engine ensures that your operations are not only accessible from anywhere at any time, but also highly secure and scalable. This accessibility promotes increased operational efficiency and revenue generation by enabling real-time updates and reducing the chances of overbooking or booking errors. Additionally, it offers comprehensive reporting tools that provide actionable insights, helping you to make data-driven decisions that enhance your business performance.
Whether you manage a single hotel or multiple properties, the Hotelogix Booking Engine provides a user-friendly and efficient solution to optimize bookings and improve overall guest satisfaction, ultimately supporting your business's growth and success.
Capabilities
Hotelogix doesn’t have any benefits or use cases available
Features
Merchandising & Packages
4/5 features
Upselling & Cross Selling
4/5 features
Conversion
4/5 features
Payments
4/5 features
Transactional Emails
4/5 features
Group Bookings
4/5 features
Reporting & Analytics
4/5 features
Tax & Compliance
4/5 features
Hotelogix Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Hotelogix Booking Engine (formerly AxisRooms) is the #15 most trending product in the Booking Engine category (out of 137) and the #352 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHotelogix’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Hotelogix Pricing
Pricing Available By Request
Hotelogix has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Hotelogix Case Studies
References
"Amazing Cloud based PMS system for hotels. Do the demo with one of their consultants and see how easy it is to install. Ask them all the information you should prepare before hand so when it comes time to switch over from your old PMS to Hotelogix, the process can be really quick and hassle free. Pros Having worked with server based PMS systems my whole career, I did extensive research and found Hotelogix to be the best in class cloud based PMS system which is easy to use, they have great customer service with 24x7 chat in various languages. As I started my own hotel company and installed Hotelogix for 2 of my hotels, it was as easy as several clicks to get it up & running and channel integration to OTAs is also very quick so my hotels began receiving bookings directly into the PMS immediately. Cons The phone app is a good start but needs to be able to offer all the facilities of the web option. the app is limiting and they charge extra to use it which doesn't make sense. It should be bundled with the overall package. Likelihood to Recommend 5/5 Return on Investment (ROI) 4/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Omar Khoso Carrera
General Manager Sales and Marketing @
Gromaxx Hotel Management LLC
"Pros I can not count the advantages of Using Hotelogix PMS, but we can brief it. Our hotel group has 10 Hotels and we still growing, and advise all of our partners to use Hotelogix for a number of reasons including: - Easy to use - Smart of Auto assign the rooms - Smart of giving overbooking alerts - Billing, POS, easy to set up, and linked with your software as well - Amazing support: Best thing is when you send a request to tech Support Team, within a Min. they reply (NOT Auto reply) second e-mail after another few Min. with solution Online support is 24/7 - easy to be integrated with 100s of Channel managers Usage: Daily Customer Since: 2016 Previously used: We used NightsBridge for one year, but was a big mess, as its offline , and you need to manually Snyc. Cons No dislikes to report. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 5/5 Ease of Use 4.5/5 Implementation/Onboarding 5/5"
Ayman Salem
Sales, and Marketing Our Zanzibar Group @
"Pros The customer service is the best. Never need to wait for responses and can trust they will work on whatever issue you have! Cons It takes time to implement integration with new software. Overall we have been able to get around this and have things done quick, this problem seems like a thing of the past. Likelihood to Recommend 5/5 Return on Investment (ROI) 5/5 Customer Service 4.5/5 Ease of Use 5/5 Implementation/Onboarding 5/5"
Matthew Werner
VP of Hotel Operations @
Hotel Plaza Boulevard
"I have worked with Axis team for over 6 months, and I appreciate their immediate response to any matter. Further, the system is a user friendly one with many KPIs. Hoping to continue the same service throughout."
Nishi Ratnayake
Asst Manager ECommerce @
Galadari Hotel
"Thanks to Hotelogix, our operating costs have come down drastically since we’ve cut down on commissions, labor and overall reservation costs. Hotelogix has also helped us conquer the overbooking problem. Their support team is always present and happy to help us out, regardless of what the issue is, or what time it is!"
Brian Coleman
General Manager @
The Biltmore Greensboro Hotel
"Hotelogix helps us give a more personal and speedy service...We only operated on one workstation, so busy check-ins were a nightmare. But, with Hotelogix, I can even use my smart phone to express check in clients if my two workstations are busy."
Ian Jackson
General Manager @
The Southcliff Hotel
"We wanted to move on to a cloud based, simple and agile solution with round the clock support system. The PMS has helped us get easy access to our business data anytime, from anywhere, and has saved on our IT infrastructure costs."
Amin Jamal
Owner @
REGENCY GRAND SUITES
"Subscription-based model of Hotelogix has helped in their rapid expansion. In the absence of a subscription-based model, such growth would not have been possible as one-time cost model like on-premise is expensive as compared to cloud. Thanks to Hotelogix, our operations have become very cost-effective and real-time."
Rei Matsuda
CEO @
Kokotel Bangkok Dheva Thonglor
Featured Customers
Popularity by Segment
Size
17 | X-Small (1-9 room)
90 | Small (10-24 room)
104 | Medium (25-74 room)
48 | Large (75-199 room)
25 | X-Large (200+ room)
Country
117 | India
28 | Philippines
19 | United States of America
12 | Thailand
8 | United Kingdom
8 | Tanzania
7 | Saudi Arabia
6 | Mexico
6 | United Arab Emirates
6 | Canada
5 | Sri Lanka
4 | Laos
4 | Indonesia
3 | Qatar
3 | Cambodia
3 | Morocco
3 | Kenya
2 | Bahamas
2 | Taiwan
2 | Peru
2 | Botswana
2 | Malaysia
1 | Egypt
1 | Maldives
1 | Ireland
1 | Italy
1 | Brazil
1 | Honduras
1 | Nigeria
1 | Azerbaijan
1 | Argentina
1 | Spain
1 | Mongolia
1 | Lesotho
1 | New Zealand
1 | Vietnam
1 | Chile
1 | Moldova
1 | France
1 | Jordan
1 | Singapore
1 | Turks and Caicos Islands
1 | Greece
1 | Bhutan
Type
124 | Boutiques
106 | Bed & Breakfast & Inns
101 | Luxury Hotels
97 | Resorts
71 | City Center Hotels
66 | Airport/Conference Hotels
66 | Limited Service & Budget Hotels
55 | Branded Hotels
21 | Extended Stay & Serviced Apartments
16 | Hostels
12 | Vacation Rentals & Villas
8 | Motels
6 | RV Parks & Campgrounds
1 | Casinos
Region
183 | Asia Pacific
31 | North America
18 | Middle East
18 | Africa
14 | Europe
6 | South America
3 | Central America
1 | Oceania
Category
210 | Property Management Systems
132 | Hotel Management Software
74 | Channel Managers
57 | Booking Engine
29 | Revenue Management Systems
6 | Rate Shopping
More Products by Hotelogix
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Hotelogix for its ease of use, robust support team, and comprehensive feature set that streamlines operations. Key insights include hassle-free management of multiple properties, flexible booking options, and effective integration capabilities. Additionally, its cloud-based architecture ensures high accessibility, contributing to increased efficiency and revenue, while reducing operational costs. Criticisms target the dated user interface and occasional synchronization issues.
AI-generated from the text of customer reviews
Looking for specific info?
10
Good Hotel Software
Operation Manager from 10 to 24 room Bed & Breakfast & Inn in Ayodhya (India)
Verified
4 days ago
Live Chat options for Problem Solutions. 24/7 Support and problem solution also chat description over email so that can wbe reviewed any time in future
India
India
Operation Manager
Small Hotel
10
Outstanding
Managing Director from 10 to 24 room Boutique in Forres (United Kingdom)
Verified
27 days ago
Hotelogix support for frontdesk staff defies logic, with average response times being under 20 seconds. For more complicated issues, you are invited to contact the Support email and your account manager who then do the work required in the background. Our manager is called Sonu, whose level of service is off the scale. Through Whatsapp he i...
United Kingdom
United Kingdom
Managing Director
Small Hotel
9
Hotel Logix Experience
Front Office Associate from 25-49 room Bed & Breakfast & Inn in Cavite City (Philippines)
Verified
2 months ago
The system is okay and easy to use with the overall experience. Especially, When it was teach and guidance of Hotel Logix Team.
Philippines
Philippines
Front Office Associate
Medium Hotel
10
Channel Manager integration
MD from 10 to 24 room Limited Service & Budget Hotel in Bokaro Steel City (India)
Verified
3 months ago
We are highly thankful for the wonderful channel manager integration , we are now on optimum room sellers . We don’t face any problem with online room inventory selling. Live support system is also excellent.
India
India
MD
Small Hotel
10
Thanks again for your help
Manager from 25-49 room Boutique in Grace Bay (Turks and Caicos Islands)
Verified
3 months ago
I appreciate the service and help you have given us with the most recent changes with the name change of our resort
Turks and Caicos Islands
Turks and Caicos Islands
Manager
Medium Hotel
10
G Nimman Chiang Mai Review
Guest Service Agent from 25-49 room Bed & Breakfast & Inn in Chiang Mai (Thailand)
Verified
3 months ago
Interfacing booking passively, easy to inspect booking details. Activate support on booking assistance in real time. Easy to use about the booking managment.
Thailand
Thailand
Guest Service Agent
Medium Hotel
10
G Nimman ChiangMai - Ms.Manlika Yachai Guest service agent
Guset service agent from 25-49 room Bed & Breakfast & Inn in Chiang Mai (Thailand)
Verified
3 months ago
The system is easy to use and can log in anywhere so we be able to use all the time
Thailand
Thailand
Guset service agent
Medium Hotel
10
G Nimman ChiangMai - Front Office Asst. Manager
Asst. Front Office Manager from 25-49 room Bed & Breakfast & Inn in Chiang Mai (Thailand)
Verified
3 months ago
Hotelogix easy to us and quick, Also Easy to connect anywhere. Many function for operations. Good Supporter form Hotelogix team.
Thailand
Thailand
Asst. Front Office Manager
Medium Hotel
10
If you are looking for professionalism, Sonu is the answer.
General manager from 25-49 room Boutique in London (United Kingdom)
Verified
3 months ago
Everytime I have doubts or I need assistance, Sonu is there to help and he never refused to do so even on his days off . He helped me a lot to achieve my target .
United Kingdom
United Kingdom
General manager
Medium Hotel
10
Kamala Beach Estate Resort,Summer
Guest Service Agent from 1 to 4 room Bed & Breakfast & Inn in Tambon Kamala (Thailand)
Verified
3 months ago
The system is easy to use. The steps are not complicated. effective I would like to recommend other hotels to use this system. There is a good support team.
Thailand
Thailand
Guest Service Agent
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
Showing all answers to: "What does this product or service do well?"
As a college we were looking for PMS & POS which will help our students understand the practical aspect of the hospitality industry with theoretical knowledge. This is where Hotelogix helped us immensely.
It is cloud-based, it has the Automated coaching engine which makes it easy to train users. It has a lot if integrations that makes it an all in one solution. It integrates to most 3rd party applications.
Question:
What differentiates this product or service from the competition?
Answer:
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Showing all answers to: "What differentiates this product or service from the competition?"
It is user friendly & easy for students & instructors to grasp. Moreover the service from training to getting the customised version in our hands was top-notch. Upendra & his team are still doing an amazing professional job.
Very good tech support. There are numerous reports that can be downloaded to help with analytics. You can also request the tech support to customize reports according to the company's requirements. Very quick to respond to service requests.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
It is a great product to try simply because you can create a customised version to tailor it to your particular business needs. It will help in growing your business & ensuring you are able to look & analyse all aspects.
The product is suitable for small to big enterprise and has a range of products to offer for the hotel's operational needs. The tech support is very strong and efficient. The ACE is very useful and handy.
Recommended by
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Manish Kumar
Hospitality Instructor
@
Western Community College
Kharla Luneta
Group Genera Manager
@
Enable Hospitality, inc
Are you a consultant or vendor that recommends Hotelogix?
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Posts
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1 year ago
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1 year ago
Biltmore Greensboro Hotel, USA, enjoys 40% increase in both revenue and direct bookings with Hotelogix.
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Support
Unverified
Hotelogix has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2024
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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