OTA Sync Booking Engine

5.0 (38 REVIEWS)

HTR Score icon
HT Score  
82 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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OTA Sync Booking Engine

5.0 (38 REVIEWS)

Ranked 10 (out of 130) in Booking Engine

Guest-centric Booking Engine for more direct bookings!

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Ratings Summary

5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.9/5
ROI
4.9/5
Implementation
5.0/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, OTA Sync Booking Engine is the #6 most trending product in the Booking Engine category (out of 130) and the #201 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

OTA Sync’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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82 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About OTA Sync Booking Engine
Founded in 2021 | Headquarters in Tallinn (Estonia) | 20 employees
The exclusive features that our system offers and whose design requirements have been set by many agencies, property owners, and hotel managers worldwide were used to make the latest version of our booking engine the most complete ever one in the market. A quick, easy, and seamless booking system: Offer your guests live availability and rates, upsell and cross-sell relevant products/services, mobile optimized, PCI compliant payment capturing, Multi-property overview. All major payment providers are integrated already together with GA4 analytics and various other providers. Google Hotel Link is included for free.

Capabilities

Modern design

Seamless booking system

Quick and easy implementation

Facebook booking application

Features

Merchandising & Packages

4/5 features

Upselling & Cross Selling

4/5 features

Conversion

4/5 features

Payments

4/5 features

Transactional Emails

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

OTA Sync Average OTA Sync

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Success Stories

0

References

6

Featured Customers

Success Stories

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OTA Sync doesn’t have any case studies available

Popularity by Segment

Size

10 | X-Small (1-9 room)

11 | Small (10-24 room)

13 | Medium (25-74 room)

6 | Large (75-199 room)

Country

17 | Serbia

9 | Montenegro

6 | Croatia

6 | Spain

1 | Ireland

1 | Bosnia and Herzegovina

1 | Poland

Type

11 | Luxury Hotels

9 | City Center Hotels

5 | Boutiques

5 | Extended Stay & Serviced Apartments

4 | Bed & Breakfast & Inns

4 | Branded Hotels

2 | Limited Service & Budget Hotels

2 | Resorts

2 | Vacation Rentals & Villas

1 | Hostels

Region

41 | Europe

Category

38 | Booking Engine

37 | Property Management Systems

More Products by OTA Sync

https://ucarecdn.com/ac841a1f-e75b-41f8-b589-a01c5dc50944/-/crop/1350x843/0,118/-/preview/
https://ucarecdn.com/5ea169e0-675a-4511-b0d2-16a3ecf0219b/-/crop/1350x843/0,118/-/preview/

Hotelier Rating

Excellent
41
Very Good
0
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (10)
  • Small (11)
  • Medium (13)
  • Large (6)

Country

  • Serbia
    Serbia
    (17)
  • Montenegro
    Montenegro
    (9)
  • Croatia
    Croatia
    (6)
  • Spain
    Spain
    (6)
  • Ireland
    Ireland
    (1)
  • Bosnia and Herzegovina
    Bosnia and Herzegovina
    (1)
  • Poland
    Poland
    (1)

Region

  • Europe
    Europe
    (41)

Hoteliers say

NEW AI Review summary

Hoteliers like OTA Sync for its all-in-one solution that combines PMS, channel manager, and booking engine. Users appreciate its intuitive interface, integration with numerous OTAs, and ability to minimize overbookings, which improves efficiency and revenue. Regular updates and active customer support contribute to its reliability. Critical mentions include occasional application lags, a need for better integration with existing systems, and language support issues in some regions.

AI-generated from the text of customer reviews

Ease of Use
All-in-One Solution
Customer Support Responsiveness
Booking Engine
Integration with OTAs
Regular Updates
Integration Challenges
Revenue Impact
Mobile Application
Language Support
10

The best, simplest and most complete offer on the market

Manager from 5 to 9 room Limited Service & Budget Hotel in Beograd (Serbia)

Verified
8 days ago
I find OTA Sync to be the ideal hotel solution. I have everything I need in one program. Channel manager, PMS, and booking engine. Their support is excellent and their development team is constantly improving the system.
Country Serbia
Manager
X-Small Hotel
10

The system is for every recommendation

Sales Manager from 10 to 24 room Boutique in Budva (Montenegro)

Verified
1 months ago
I use this system for all hotels/apartments with which I conduct online sales. It is excellent for work, simple and has everything necessary for the operation of a hotel with 100+ rooms. The tool that makes work easier for me is a nice and simple booking engine.
Country Montenegro
Sales Manager
Small Hotel
10

The system is excellent

Manager from 25-49 room Bed & Breakfast & Inn in Beograd (Serbia)

Verified
1 months ago
We use the channel manager and booking engine system in the hotel. The system is excellent. The booking engine is simple for guests and reservations are just a few clicks away. Channel manager has a connection with all online channels and gds sales channels.
Country Serbia
Manager
Medium Hotel
10

Recomendetion for everything.

Manager from 100 to 199 room Branded Hotel in Beograd (Serbia)

Verified
1 months ago
We have been using the OtaSync system for 5 years and we are satisfied as a client. They release new updates every month and are actively working on improving the system. The system is now great and for every recommendation. We use their PMS, channel manager and booking engine.
Country Serbia
Manager
Large Hotel
10

User-friendly mobile app!

Sales manager from 10 to 24 room Resort in (Bosnia and Herzegovina)

Verified
1 months ago
Amazing PMS! We got all we need. Also, for our resort in mountain mobile app is super helpful. We manage hotel business on the go. All recommendations.
Country Bosnia and Herzegovina
Sales manager
Small Hotel
10

Easy to use hotel management system

Front Desk Manager from 10 to 24 room Luxury Hotel in Tivat (Montenegro)

Verified
2 months ago
This system is easy to implement, a lot of our team has previously used Opera on premise, but with OTA Sync we get more functionalities and system is way more user friendly for small hotels like ours. Booking engine is connected with Google which super useful.
Country Montenegro
Front Desk Manager
Small Hotel
10

Switched to cloud based

Receptionst from 25-49 room Boutique in Prijevor (Montenegro)

Verified
2 months ago
Easy to use, multiple automations, integrated with all necessary channels and fiscalization. Booking engine is super easy to set up and new employees can onboard fast.
Country Montenegro
Receptionst
Medium Hotel
10

Perfect

Manager from 10 to 24 room Luxury Hotel in Beograd (Serbia)

Verified
2 months ago
I have switched from on-premise PMS and channel manager to OTA Sync. Great support, reliable software, super easy to use.
Country Serbia
Manager
Small Hotel
10

OTA Sync: Innovation and Efficiency in Hotel Management

Main Receptionist from 25-49 room City Center Hotel in Barcelona (Spain)

Verified
3 months ago
OTA Sync is an effective tool for accommodation management, allowing you to synchronize rates, availability and reservations on multiple online platforms such as Booking.com, Airbnb and Expedia. It stands out for its intuitive interface, accessible to users of all technological levels, and its ability to minimize the risk of overselling. It...
Country Spain
Main Receptionist
Medium Hotel
10

10/10

Manager from 10 to 24 room Extended Stay & Serviced Apartment in Beograd (Serbia)

Verified
3 months ago
CM, PMS and BE are all in one. CM, PMS and Booking engene are united in one system covering all our needs.
Country Serbia
Manager
Small Hotel
  • 1
  • 2
  • 3
  • 4

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Easy-to-use tools to automate accommodation services tasks: management of reservations, guests, rates, promotions and discounts, restrictions and cancellation policies, automatic emails, online check-in and check-out, billing, expenses, reconciliations and payments, reports.

Question:

What differentiates this product or service from the competition?

Answer:

They offer local support and a wide range of integrations to comply with regulatory issues in each country and payment gateways adapted to your booking engine. It offers integrations with RMS, payment automation with rules that are defined for each sales channel and a GUEST APP to perform Online Check-in, make sales of extra services and answer frequently asked questions.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It is an easy-to-use and configure tool that will help you be operational in a short time and at a competitive cost. They have a local presence in Europe and also in Latin America with local support for each continent.

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Recommended by
RecommendationAvatar
Didier Van den Hove CEO @ KUNAS PMS
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Artem Moroz Business Development Manager @ ChargeAutomation
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Akin Oguntuase Executive Director @ PropertyListHub Nigeria LTD
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Didier Van den Hove CEO @ KUNAS PMS
RecommendationAvatar
Artem Moroz Business Development Manager @ ChargeAutomation
RecommendationAvatar
Akin Oguntuase Executive Director @ PropertyListHub Nigeria LTD
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Support

Unverified

OTA Sync has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2024

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Response Time

Less than a day

Recommended

100%

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