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Ratings Snapshot
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Ranked #6 out of 27 in Livechat & Chatbots
Whistle has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreWhistle Chatbot Overview
Whistle Chatbot Overview
Automate your guest service with Whistle’s chatbot feature and never miss a chance to drive bookings or help your customers. Whistle's AI automatically detects and prompts tasks to any department within a hotel and with our chatbot calendar view, you make it easy for a guest to be able to pick a date(s) and ask the guest for their arrival and departure date.
About Whistle View website
Founded in 2014 | Headquarters in Los Angeles, California | 553 employeesWhistle gives hotels the ability to have real-time SMS & mobile message communication with guests. Improve your overall service, guest engagement, and streamli...
Other Products by Whistle
Integrates with
- Property Management Systems
- Hotel Management Software
- Channel Managers
What customers love about Whistle Chatbot
Front Desk
I really enjoy using this website to serve our guest. It makes communicating much easier before they arrive. We are able to serve them with whatever questions, comments, or concerns that they have. The website is very si...
Front Office Manager
The ease of use and automation of scheduled messages. I also like being able to keep staff and customer messages separate from each other.
Resident Manager
Whistle has always been a fantastic perk of working at our small bed and breakfast, guests love it as do we for the streamlined communication we have. Guests love the fact that we can communicate instantly before, durin...
Expert Q&A and Partner Recommendations
What does this product or service do well?
With Whistle, Hoteliers can increase guest satisfaction, drive incremental revenue, and streamline internal operations. It basically allows hoteliers to do more with less. The integration with Cloudbeds is another plus.
by Patrick Lomsdalen (FLEXIPASS) on November 29, 2022
See more answers (6)What differentiates this product or service from the competition?
The seamless integration with Cloudbeds is a big plus point. Whsitle is integrated into the Cloudbeds platform and synced every 5 minutes for any reservation changes. Furthermore, it allows Hoteliers to send out automated messages, chatbot, digital registration, upselling and much more.
by Patrick Lomsdalen (FLEXIPASS) on November 29, 2022
See more answers (6)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Before choosing any kind of software/product consider what am I looking for, what am I struggling with and how can this product solve my problem? If you are looking for an inclusive, very straightforward, and easy-to-use system then Whistle is definitely the right solution for you.
by Patrick Lomsdalen (FLEXIPASS) on November 29, 2022
See more answers (6)Features
Clients & references
References & testimonials
Whistle is more than just a communication tool, it's a necessity to get ahead in the market. Technology has evolved our way of communication, from having a formal conversation lasting minutes, to star...
We absolutely love Whistle! It is our most important communication tool! We have come to rely on the simplicity and are able to get information from one department to the other quickly and efficiently...
Featured partners
Case studies
Active Markets
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Virgin Islands, U.S.
- Canada
- Tanzania
December 01, 2022
Whistle Chatbot Review: Messages received fast and simple!
Front Desk Agent from Branded Hotels in Bakersfield (United States of America)
What do you like most?
I love how convenient the messages are and quick. We can easily accommodate guests and there needs before arriving here.
What do you dislike or think could be improved?
The only thing I think that could probably use some updating would probably have to be the whistle notification noise.
November 28, 2022
Whistle Chatbot Review: Highly Recommend
Proprietor from Bed & Breakfast & Inns in Berlin (United States of America)
What do you like most?
They listen to the Innkeepers needs and will do their best to incorporate those suggestions. As technology is constantly changing they also are making upgrades so we can run an efficient booking system th...
What do you dislike or think could be improved?
We would love to see loyalty points incorporated into the program. I am not sure how well I can explain the following in written text, but here we go. We would like to have a calendar in Think for "add-on...
November 26, 2022
Whistle Chatbot Review: THE BEST WAY TO STAY IN TOUCH WITH GUESTS IN THE MODERN ERA!
GM from Resorts in Myrtle Beach (United States of America)
What do you like most?
I manage a small 25 room boutique resort, and in an effort to maximize the "peace & quiet" factor, we removed the in-room telephones, opting to utilize Whistle to communicate with our guests. Additionally...
What do you dislike or think could be improved?
There is not much to complain about, but if I was forced to pick something, it would be a more clear way to separate and identify past guests. There are instances where an old phone number is now associat...
November 22, 2022
Whistle Chatbot Review: good product really bad customer service
Director from Boutiques in Kizimkazi Dimbani (Tanzania)
What do you like most?
the powerful parts are: shared team access to whatsapp, live chat, automated emails, ios mobile apps, in theory aslo pooling many channels into one like facebook, instagram etc
What do you dislike or think could be improved?
customer service first and foremost is pretty atrocious in terms of responsiveness and helpfulness. also apps, user accounts access, ease of use. we don't get all the instagram messages
November 22, 2022
Whistle Chatbot Review: Does What It Needs To Do
Front Desk Agent from Resorts in Tucson (United States of America)
What do you like most?
I have found the automated system is a great way to introduce guests to our brand in a way that provides a professional and concise atmosphere. Many of the guests really enjoy the text/SMS concierge servi...
What do you dislike or think could be improved?
At times there are issues with the server and Whistle does notnotify when a guest has messaged us. For a while, I was not receiving any notifications because I had turned off notifications on my phone. It...
November 10, 2022
Whistle Chatbot Review: BEST EVER MESSAGING AND AI BOT
CEO from Boutiques in Rehoboth Beach (United States of America)
What do you like most?
AI BOT is amazing. Really like the automations. I appreciate the ability to set up auto messages to respond to guests.
What do you dislike or think could be improved?
I like it all. Just started using it. The onboarding was great. Still figuring out how to maximize the software. So far, so amazing.
Pricing
Whistle hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Resources & reports
The Hotel Upsell Playbook
GM
In the time of Covid-19, Whistle has reduced the need for face to face. By doing this, the guest feels like it is one more safety feature that we have added, while at the same time we are able to be more efficient with c...