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Synxis Booking Engine (Sabre)
4.1 (83 REVIEWS)
HT Score
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Synxis Booking Engine (Sabre)
Ranked 14 (out of 142) in Booking Engine
Engage directly while converting shoppers
85% recommended by 135 hotels
More than 50% of Sabre’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of Sabre’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Sabre/Synxis for its superior technology, robust connectivity to multiple partners, and stability in service, resulting in increased direct channel conversion and improved distribution reach. Users appreciate the flexibility in creating rates, channel connectivity, and innovative booking engine, which directly impact revenue optimization. However, there are critical concerns regarding delayed customer support, system innovations pace, and occasional data synchronization issues.
What Types of Hotels Sabre is Popular For
Size
8 | X-Small (1-9 room)
7 | Small (10-24 room)
20 | Mid-Sized (25-74 room)
52 | Large (75-199 room)
55 | X-Large (200+ room)
Country
82 | United States of America
8 | Mexico
4 | United Arab Emirates
4 | Thailand
4 | Canada
3 | China
3 | Spain
3 | India
3 | Singapore
2 | Italy
2 | Japan
2 | Germany
2 | Costa Rica
2 | Vietnam
2 | Egypt
2 | France
1 | United Kingdom
1 | Brazil
1 | South Africa
1 | Maldives
1 | Virgin Islands, British
1 | Finland
1 | Greece
1 | Turkey
1 | Hungary
1 | Norway
1 | Netherlands
1 | Qatar
Type
87 | Luxury Hotels
63 | Boutiques
52 | Resorts
49 | Branded Hotels
41 | City Center Hotels
34 | Airport/Conference Hotels
28 | Bed & Breakfast & Inns
26 | Limited Service & Budget Hotels
13 | Extended Stay & Serviced Apartments
8 | Hostels
3 | Vacation Rentals & Villas
2 | Casinos
2 | Motels
Region
94 | North America
18 | Asia Pacific
15 | Europe
8 | Middle East
3 | South America
1 | Central America
1 | Africa
Category
83 | Booking Engine
56 | Channel Managers
55 | Hotel Reservations Software
39 | Staff Collaboration Tools
6 | Property Management Systems
3 | Digital Marketing Agencies
1 | Upselling Software
Didn’t find what you were looking for?
What is Sabre?
Founded in 1960 | Headquarters in Southlake (United States) | 7910 employees
SynXis Booking Engine (Sabre) is a cutting-edge online booking platform designed specifically for hotels and accommodation providers. This innovative tool facilitates a swift and seamless booking experience, making it easier for hoteliers to convert potential guests into confirmed bookings. The platform's robust architecture offers exceptional connectivity to multiple distribution channels, significantly expanding your market reach and improving your direct channel conversion rates.
The SynXis Booking Engine is highly flexible, allowing hoteliers to effortlessly create and manage a variety of rates and packages tailored to different market segments. Its adaptability ensures that you can cater to ever-evolving traveler preferences and online booking behaviors, thereby optimizing revenue streams. Furthermore, the platform's reliable technology ensures stability and minimizes downtime, providing a consistent and dependable service.
By using SynXis, you have full control over your brand's online presence, from customizing the booking engine's interface to ensuring it aligns with your brand's aesthetic and functional requirements. This contributes to an excellent user experience, which is crucial for guest satisfaction and loyalty. In summary, SynXis Booking Engine (Sabre) seamlessly integrates into your existing operations, enhancing your distribution strategy and optimizing revenue, while maintaining a focus on delivering an outstanding user experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sabre products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sabre Reviews Analyzed: 72
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sabre Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sabre
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sabre's Provided Description:
"SynXis Booking Engine provides a fast, seamless booking experience, helping hoteliers convert more shoppers into guests, while continuously optimizing for changing preferences and online booking behaviors of travelers. Built on flexible, reliable technology, it allows you to control your brand experience while also delivering an excellent user experience."
FAQs
Synxis Booking Engine (Sabre) Alternatives
Not sure if Sabre is right for your hotel? Here are similar Booking Engine vendors that could be a good fit for your hotel:
Capabilities
Customize without coding
Customize without coding
Use Booking Engine Designer to match your brand's distinct look with no coding experience required.
Drive brand loyalty
Drive brand loyalty
Promote your brand loyalty program by showing an attractive members-only price even when a user is not signed in
Analyze what's working
Analyze what's working
Monitor booking engine activity with customer booking trends and enhanced reporting
Mobile-first design
Mobile-first design
Ensure customers have a great experience regardless of if they book via mobile, tablet, or computer
Maximize direct channel revenue
Maximize direct channel revenue
Drive revenue beyond the room by offering an endless array of offers including goods, services, policies by integrating SynXis Retailing
Features
Merchandising & Packages
4/5 features
Upselling & Cross Selling
4/5 features
Conversion
4/5 features
Payments
4/5 features
Transactional Emails
4/5 features
Group Bookings
4/5 features
Reporting & Analytics
4/5 features
Tax & Compliance
4/5 features
Sabre Reviews Summary
Ease of Use
4.3/5
Customer Support
4.0/5
ROI
4.2/5
Implementation
4.2/5
Recommended by
Achievements
This vendor's trending score is rising, Synxis Booking Engine (Sabre) is the #14 most trending product in the Booking Engine category (out of 142) and the #446 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSabre’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Sabre Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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Compare Sabre to Top Alternatives
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Hotelier Rating
Looking for specific info?
10
Fast & efficient system
Director of Revenue & Distribution from 50-74 room City Center Hotel in Roma (Italy)
Verified
2 months ago
User friendly booking engine. Ease of connectivity of any distribution channels. Multiple reports available. Excellent customer service- helpful, friendly and very understandable. Well chosen Account managers that just go over and beyond to assist with anything.
Italy
Italy
Director of Revenue & Distribution
Mid-Sized Hotel
9
User friendly and multi function to control.
Manager, Distribution Platform and Reservation Operation from 200 to 499 room Branded Hotel in (Thailand)
Verified
3 months ago
Easy to adjust Restriction and effect in real time. Implementation team always good support during doing integration and on boarding for new-opening hotel.
Thailand
Thailand
Manager, Distribution Platform and Reservation Operation
X-Large Hotel
8
Sabre Services: Delivering Exceptional Solutions and Unmatched Customer Support
Sr. E-commerce Manager from 100 to 199 room Bed & Breakfast & Inn in El Gouna (Egypt)
Verified
3 months ago
As a user of Sabre's services, I have found their technology to be efficient, reliable, and user-friendly. One of the things that I appreciate the most about Sabre is their vast range of solutions that cater to various needs of the travel and hospitality industry. They offer a comprehensive suite of products, including reservation systems,...
Egypt
Egypt
Sr. E-commerce Manager
Large Hotel
10
Sabre retailing
Cluster Revenue Manager from 25-49 room Branded Hotel in Hong Kong (China)
Verified
5 months ago
More functional & package can be sell. Can sold goods.Like the dynamic rate set up in difference date. It is better than previous package function.
China
China
Cluster Revenue Manager
Mid-Sized Hotel
8
Booking Engine
AVP - Business Process from 100 to 199 room in Bengaluru (India)
Verified
6 months ago
Stability and performance of the system. The over all architecture of the system is very good. Due to this there are no down time.
India
India
AVP - Business Process
Large Hotel
8
Synxis CRS 2024 review
Distribution Manager from 100 to 199 room Casino in Wheatland (United States of America)
Verified
6 months ago
One of the primary advantages of using Synxis lies in its reliability and its extensive portfolio of connected partners. This connectivity not only broadens market exposure but also supports hotels in targeting the right audience effectively. Additionally, Synxis provides the flexibility to manage operations at both the chain and individual...
United States of America
United States of America
Distribution Manager
Large Hotel
10
Best Channel Manager
Revenue Manager from 50-74 room Boutique in Scrub Island (Virgin Islands, British)
Verified
7 months ago
The Sabre team made the onboarding process really easy and streamlined. We used another channel manager in the past and Sabre's process for connecting to the OTA's is far superior. We were connected and selling in a fraction of the time the other channel manager took. We also immediately saw an increase and bookings and revenue when we swit...
Virgin Islands, British
Virgin Islands, British
Revenue Manager
Mid-Sized Hotel
10
Synxis is a premier CRS System for Independent Hotels, offering robust distribution and channel management.
President RevOptimum from 500+ room in
Verified
7 months ago
10
I work with Sabre for channel connect
Gm from 200 to 499 room Luxury Hotel in Hong Kong (China)
Verified
7 months ago
I feel we have to feel up a lot of Data dump which really take a lot of time to do this task.
China
China
Gm
X-Large Hotel
9
Friendly booking engine system for user.
Revenue Analyst from 100 to 199 room Luxury Hotel in Huruvalhi (Maldives)
Verified
8 months ago
SynXis offers a user-friendly platform with a wide range of customizable options for distribution, allowing connections to various global channel.
Maldives
Maldives
Revenue Analyst
Large Hotel
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- 9
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Knowledgeable support team. Ease of CRS set up and navigation. Ability to connect with various external partners. I like the fact that there are new partnerships and system enhancements, it is preferred to work with a partner under one umbrella.
Showing all answers to: "What does this product or service do well?"
Knowledgeable support team. Ease of CRS set up and navigation. Ability to connect with various external partners. I like the fact that there are new partnerships and system enhancements, it is preferred to work with a partner under one umbrella.
Question:
What differentiates this product or service from the competition?
Answer:
Speed to market (yet recently there are delays, not sure if staffing is an issue). Ease of use. In general Sabre/Synxis is a solid partner, the support team, market managers are always very attentive.
Showing all answers to: "What differentiates this product or service from the competition?"
Speed to market (yet recently there are delays, not sure if staffing is an issue). Ease of use. In general Sabre/Synxis is a solid partner, the support team, market managers are always very attentive.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Ease of set up, use and general functionality. One-stop shop with several products and services under one umbrella, hence when there is a need to call out for support, the support team, in general is very knowledgeable. I am however concerned with the future CRS business model and minimum revenue for contracting with Sabre. Many independent / smaller properties will have a hard time reaching a specific revenue target and with that will not be considered for Sabre/CRS.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Ease of set up, use and general functionality. One-stop shop with several products and services under one umbrella, hence when there is a need to call out for support, the support team, in general is very knowledgeable.
I am however concerned with the future CRS business model and minimum revenue for contracting with Sabre. Many independent / smaller properties will have a hard time reaching a specific revenue target and with that will not be considered for Sabre/CRS.
Recommended by
Blanka Dewapura
Co-Owner/VP
@
Oceanid Hospitality Group
Blanka Dewapura
Co-Owner/VP
@
Oceanid Hospitality Group
Are you a consultant or vendor that recommends Sabre?
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Sabre Integrations
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Support
Unverified
Sabre has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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