Ratings Snapshot
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Ranked #9 out of 54 in Hotel CRM & Email Marketing
Digital Hotelier’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreHotelierAi (Digital Hotelier) Overview
HotelierAi (Digital Hotelier) Overview
hotelierAi is an innovative, all-in-one guest intelligence, management and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manag...
About Digital Hotelier View website
Founded in 2010 | Headquarters in London | 150 employeesOne of the leading providers of integrated distribution, demand generation, design & development and data intelligence solutions for hotels around the globe. W...
Other Products by Digital Hotelier
Integrates with
- Property Management Systems
- Hotel Management Software
- Marketplaces & Integrators
What customers love about HotelierAi (Digital Hotelier)
Social Media Manager from Boutiques
Internal stakeholders are pleased with Digital Hoteliers' contributions, noting their industry expertise, creative problem solving, and dedication to the project. The team is collaborative and communicative, ensuring a s...
Insights Manager from Boutiques
Digital Hotelier gives you the tools you need to optimize your digital experience. Our Marketing team is able to utilize the data insights to their full capability.
Guest Relations/House Manager from Boutiques
It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. We feel that we ...
Expert Q&A and Partner Recommendations
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References & testimonials
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Case studies
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Awards & Certifications
Digital Hotelier doesn’t have any awards or certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United Kingdom
November 29, 2021
HotelierAi (Digital Hotelier) Review: Fantastic
Guest Relations/House Manager from Boutiques in (United Kingdom)
What do you like most?
It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. ...
What do you dislike or think could be improved?
A few new website templates for our upcoming properties would be great and looking forward to integrating our new PMS system.
November 29, 2021
HotelierAi (Digital Hotelier) Review: Approachable and highly recommendable
Marketing Manager from Boutiques in (United Kingdom)
What do you like most?
With Digital Hoteliers help, we were able to improve our review resposne rate throughout the OTA channels. It has saved us around a days manual work, which can now be easily analysed using the reputation ...
What do you dislike or think could be improved?
Review Alert push notifications on the Hotelier AI App will very helpful, which can be actioned by our team on the go.
November 25, 2021
HotelierAi (Digital Hotelier) Review: Most Knowledgable
Insights Manager from Boutiques in (United Kingdom)
What do you like most?
Digital Hotelier gives you the tools you need to optimize your digital experience. Our Marketing team is able to utilize the data insights to their full capability.
What do you dislike or think could be improved?
A Whatsapp chatbot for the CRM would be great for our team to communicate efficiently with guests. Other than that it's all good.
November 24, 2021
HotelierAi (Digital Hotelier) Review: Quick and easy to deal with
House Manager from Boutiques in (United Kingdom)
What do you like most?
From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.
What do you dislike or think could be improved?
A feature to integrate digital room Keys would be perfect, which will allow our guests to check in using our mobile app.
November 24, 2021
HotelierAi (Digital Hotelier) Review: Very reliable agency
Social Media Manager from Boutiques in (United Kingdom)
What do you like most?
Internal stakeholders are pleased with Digital Hoteliers' contributions, noting their industry expertise, creative problem solving, and dedication to the project. The team is collaborative and communicati...
What do you dislike or think could be improved?
An advanced feature for personalized pricing for our guests would be great and looking forward to more design options for our IBE.
Pricing
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Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
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House Manager from Boutiques
From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.