Mews
Property Management Systems
An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Ratings Snapshot
100%
Recommend
#7
Popularity index
HT SCORE
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Learn more
Ranked #7 out of 47 in Hotel CRM & Email Marketing
Ease of Use
5.0/5
ROI
4.7/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support
Digital Hotelier’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more
Most popular for
HotelierAi (Digital Hotelier) Overview
HotelierAi (Digital Hotelier) Overview
hotelierAi is an innovative, all-in-one guest intelligence, management and marketing platform that’s fully integrated with the hotelierDirect booking engine. Using data analysis to quantify, segment and predict guest behaviour, it enables you to provide guest profile insights to your front desk, create timely, relevant campaigns with personalised content before, during or after each stay, manag...
About Digital Hotelier View website
Founded in 2010 | Headquarters in London | 150 employeesOne of the leading providers of integrated distribution, demand generation, design & development and data intelligence solutions for hotels around the globe. W...
Other Products by Digital Hotelier
1/8
Integrates with
- Property Management Systems
- Marketplaces & Integrators
Need a custom integration?
What customers love about HotelierAi (Digital Hotelier)
100% recommend
Social Media Manager from Boutique
Internal stakeholders are pleased with Digital Hoteliers' contributions, noting their industry expertise, creative problem solving, and dedication to the project. The team is collaborative and communicative, ensuring a s...
Insights Manager from Boutique
Digital Hotelier gives you the tools you need to optimize your digital experience. Our Marketing team is able to utilize the data insights to their full capability.
Guest Relations/House Manager from Boutique
It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. We feel that we ...
Expert Q&A and Partner Recommendations
Digital Hotelier hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
- Centralized multi-hotel/multi-brand solution
- Centralized data warehouse
- Guest profiles
- Personalized one-to-communication
- WYSIWYG - HTML Editor
- Template Editor
- A/B Testing
- Segmentation
- Marketing Automation
- Guest Feedback Module (comment cards/reviews)
- Open API
Clients & references
References & testimonials
Digital Hotelier doesn’t have any references available
Case studies
Digital Hotelier doesn’t have any case studies available
Awards & Certifications
Digital Hotelier doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United Kingdom
Likelihood to Recommend
Filter by property type
Filter by geography
November 29, 2021
HotelierAi (Digital Hotelier) Review: Fantastic
Guest Relations/House Manager from Boutique in (United Kingdom)
Recommend
10/10
What do you like most?
It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. ...
What do you dislike or think could be improved?
A few new website templates for our upcoming properties would be great and looking forward to integrating our new PMS system.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
November 29, 2021
HotelierAi (Digital Hotelier) Review: Approachable and highly recommendable
Marketing Manager from Boutique in (United Kingdom)
Recommend
10/10
What do you like most?
With Digital Hoteliers help, we were able to improve our review resposne rate throughout the OTA channels. It has saved us around a days manual work, which can now be easily analysed using the reputation ...
What do you dislike or think could be improved?
Review Alert push notifications on the Hotelier AI App will very helpful, which can be actioned by our team on the go.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 25, 2021
HotelierAi (Digital Hotelier) Review: Most Knowledgable
Insights Manager from Boutique in (United Kingdom)
Recommend
10/10
What do you like most?
Digital Hotelier gives you the tools you need to optimize your digital experience. Our Marketing team is able to utilize the data insights to their full capability.
What do you dislike or think could be improved?
A Whatsapp chatbot for the CRM would be great for our team to communicate efficiently with guests. Other than that it's all good.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
November 24, 2021
HotelierAi (Digital Hotelier) Review: Quick and easy to deal with
House Manager from Boutique in (United Kingdom)
Recommend
10/10
What do you like most?
From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.
What do you dislike or think could be improved?
A feature to integrate digital room Keys would be perfect, which will allow our guests to check in using our mobile app.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 24, 2021
HotelierAi (Digital Hotelier) Review: Very reliable agency
Social Media Manager from Boutique in (United Kingdom)
Recommend
10/10
What do you like most?
Internal stakeholders are pleased with Digital Hoteliers' contributions, noting their industry expertise, creative problem solving, and dedication to the project. The team is collaborative and communicati...
What do you dislike or think could be improved?
An advanced feature for personalized pricing for our guests would be great and looking forward to more design options for our IBE.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
Pricing
Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month
Recent News & Content
Recent articles
Digital Hotelier doesn’t have any recent coverage yet
Recent press releases
Digital Hotelier doesn’t have any recent company updates, news or announcements
Resources & reports
Digital Hotelier doesn’t have any free e-books or reports available
Popular HotelierAi (Digital Hotelier) Integrations
Oracle OPERA PMS
Property Management Systems
OPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Guestline (Rezlynx PMS)
Property Management SystemsSaaS Software Solutions for Hospitality, Property Management Systems, Distribution Management, PCI-DSS Compliance, EPoS Systems, Central Reservation Systems, and Conference & Banqueting Systems. Guestline are proud to be awarded Hotel Owner Ones To Watch 2017 and the London Stock Exchange's 1000 Companies to Inspire Britain.
House Manager from Boutique
From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.