dataArc (by inTouch)

Ranked 13 (out of 53) in Hotel CRM & Email Marketing

Hotel CRM & Email Marketing

Create meaningful interactions with each and every guest.

Ratings Snapshot

Certificate of Excellence
Read 2 reviews
100%
Recommend
HTR Score icon
HT SCORE
72 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #13 out of 53 in Hotel CRM & Email Marketing

Ease of Use
5.0/5
ROI
4.5/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

inTouch’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • City Center Hotels 1 verified reviews
    100%
  • Branded Hotels 1 verified reviews
    100%

dataArc (by inTouch) Overview

dataArc (by inTouch) Overview

Our hotel CRM application, dataArc, captures and consolidates this information in a single platform to provide you with a full-function solution to accessing, managing and monetising your guest data. Easily and effectively perform analysis, run reports and create campaigns with access to all your data in an intuitive, online environment.

About inTouch View website

Founded in 2001 | Headquarters in West End, Queensland | 19 employees

Other Products by inTouch

1/2

Integrates with

inTouch doesn’t have any verified integrations. Check back later for new inTouch integrations.

What customers love about dataArc (by inTouch)

Like 100% recommend

Digital Marketing Manager from City Center Hotels

They're great at making data digestable and accessible. And very quick to respond to inquiries. Willing to invest in training clients in Dataarc as well.

Area Director of Sales & Marketing – Queensland from Branded Hotels

Great customer support, fantastic tools to support and help promote business. Also wonderful market insights from their other tools and resources.

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Expert Q&A and Partner Recommendations

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Features

Marketing Automation

4/5 features

Template Builder

4/5 features

Guest Profiles

4/5 features

Segmentation

4/5 features

Privacy & Compliance

4/5 features

Clients & references

References & testimonials

Testimonial avatar
InTouch Data and their team are an invaluable technology partner to Stamford Hotels and Resorts, allow us greater insight into our guests’ behaviours across the group. InTouch Data’s dataArc platf...
Terence Gore Web and eMarketing Manager at the Sir Stamford at Circular Quay
Testimonial avatar
Grand Chancellor Hotels have been working with InTouch Data Solutions for over 8 years and I cannot recommend highly enough how committed the team are to us as a business to ensure that our data goals...
Hazel Rigler Director of Marketing & eCommerce at the Hotel Grand Chancellor Adelaide

Featured partners

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Awards & Certifications

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inTouch doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Australia

2 Verified inTouch Reviews

Likelihood to Recommend
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February 18, 2022

dataArc (by inTouch) Review: Wonderful Company

Area Director of Sales & Marketing – Queensland from Branded Hotels in Spring Hill (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Great customer support, fantastic tools to support and help promote business. Also wonderful market insights from their other tools and resources.

What do you dislike or think could be improved?

Perhaps a refreshed interface. That is more cosmetic though than anything else. Noting else that I can think of at this stage.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
n/a

February 11, 2022

dataArc (by inTouch) Review: Great customer service

Digital Marketing Manager from City Center Hotels in (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

They're great at making data digestable and accessible. And very quick to respond to inquiries. Willing to invest in training clients in Dataarc as well.

What do you dislike or think could be improved?

TBH, the interface is certainly old and could be refreshed, but I guess it's functional and an improvement would only be aesthetic. :)

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

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Recent News & Content

Recent articles

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Resources & reports

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Popular dataArc (by inTouch) Integrations

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