Reputation Management
Published by Travel Media Group
The Key to Reputation Success in 2021
Ratings Snapshot
100%
Recommend
#9
Popularity index
HT SCORE
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Digital Hotelier has fewer than 10 reviews in the past 6-months.
Learn more about review recency →
Learn more about review recency →
Ranked #9 out of 113 in Digital Marketing Agencies
Ease of Use
5.0/5
ROI
4.8/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support
Digital Hotelier’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
Digital Hotelier Overview
Top Alternative: Avvio - Digital Marketing
Digital Hotelier Overview
Connect with potential hotel guests at every stage of their journey, with a full range of digital marketing services, managed by certified experts, using the latest marketing technology. We combine powerful data with our team’s extensive experience of hotel marketing to devise and deliver marketing strategies that increase your direct booking revenue at an average cost-per-acquisition lower than...
About Digital Hotelier
Founded in 2010 | Headquarters in London | 570 employeesOne of the leading providers of integrated distribution, demand generation, design & development and data intelligence solutions for hotels around the globe. W...
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Integrates with
- Property Management Systems
- Channel Managers
- Central Reservations Systems
Need a custom integration?
Pros & Cons
100% recommend
Marketing Manager
With Digital Hoteliers help, we were able to improve our review resposne rate throughout the OTA channels. It has saved us around a days manual work, which can now be easily analysed using the reputation module.
Guest Relations/House Manager
It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. We feel that we ...
Insights Manager
A Whatsapp chatbot for the CRM would be great for our team to communicate efficiently with guests. Other than that it's all good.
Revenue Manager
Everything is perfect for us , we need nothing else about this amazing tools and IBE , stay working together
House Manager
A feature to integrate digital room Keys would be perfect, which will allow our guests to check in using our mobile app.
Expert Q&A and Partner Recommendations
Digital Hotelier hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Digital Hotelier Alternatives
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Digital Marketing AgenciesConversion-focused technology, creative digital marketing and cutting-edge web design are your hotel’s toolkit to maximize your direct bookings.
Find the perfect fit
Want to find out if Digital Hotelier is the best fit for your hotel?
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Features
Active Markets
MARKETS SERVED
- Central America
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United Kingdom
- Mexico
Likelihood to Recommend
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Low review volume alert
This vendor is 96% below the category average..
Declining share of voice
This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.
December 02, 2021
Digital Hotelier Review: Castillo Santa Cecilia Hotel in Guanajuato
Revenue Manager from Other in Guanajuato (Mexico)
Recommend
10/10
What do you like most?
Very broad and segmented information tools. In the 2 years we have with this booking engine it has not given any problem. In the consultations the answers are very fast and effective despite the time diff...
What do you dislike or think could be improved?
Everything is perfect for us , we need nothing else about this amazing tools and IBE , stay working together
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 29, 2021
Digital Hotelier Review: Fantastic
Guest Relations/House Manager from Boutiques in (United Kingdom)
Recommend
10/10
What do you like most?
It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. ...
What do you dislike or think could be improved?
A few new website templates for our upcoming properties would be great and looking forward to integrating our new PMS system.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
November 29, 2021
Digital Hotelier Review: Approachable and highly recommendable
Marketing Manager from Boutiques in (United Kingdom)
Recommend
10/10
What do you like most?
With Digital Hoteliers help, we were able to improve our review resposne rate throughout the OTA channels. It has saved us around a days manual work, which can now be easily analysed using the reputation ...
What do you dislike or think could be improved?
Review Alert push notifications on the Hotelier AI App will very helpful, which can be actioned by our team on the go.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
November 25, 2021
Digital Hotelier Review: Most Knowledgable
Insights Manager from Boutiques in (United Kingdom)
Recommend
10/10
What do you like most?
Digital Hotelier gives you the tools you need to optimize your digital experience. Our Marketing team is able to utilize the data insights to their full capability.
What do you dislike or think could be improved?
A Whatsapp chatbot for the CRM would be great for our team to communicate efficiently with guests. Other than that it's all good.
Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a
November 24, 2021
Digital Hotelier Review: Quick and easy to deal with
House Manager from Boutiques in (United Kingdom)
Recommend
10/10
What do you like most?
From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.
What do you dislike or think could be improved?
A feature to integrate digital room Keys would be perfect, which will allow our guests to check in using our mobile app.
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
Pricing
Monthly subscription (Flat)
$500/month-$1500/month
Monthly subscription (/room/month)
$3/room/month - $6/room/month
Monthly service fee
Less than $1000/month
Commission or Revenue Share
% of room upsell revenue
Recent News & Content
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House Manager
From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.