Digital Hotelier

Ranked 9 (out of 113) in Digital Marketing Agencies

Digital Marketing Agencies

Attract, Convert & Retain New Guests

Ratings Snapshot

Certificate of Excellence
Read 5 reviews
100%
Recommend
HTR Score icon
HT SCORE
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Digital Hotelier has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #9 out of 113 in Digital Marketing Agencies

Ease of Use
5.0/5
ROI
4.8/5
Implementation
5.0/5
Customer Support
5.0/5
Verified Customer Support

Digital Hotelier’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Digital Hotelier Overview

Top Alternative: Avvio - Digital Marketing

Digital Hotelier Overview

Connect with potential hotel guests at every stage of their journey, with a full range of digital marketing services, managed by certified experts, using the latest marketing technology. We combine powerful data with our team’s extensive experience of hotel marketing to devise and deliver marketing strategies that increase your direct booking revenue at an average cost-per-acquisition lower than...

About Digital Hotelier

Founded in 2010 | Headquarters in London | 570 employees

One of the leading providers of integrated distribution, demand generation, design & development and data intelligence solutions for hotels around the globe. W...

Integrates with

  • Property Management Systems
  • Channel Managers
  • Central Reservations Systems
Browse integrations (11 verified)

Pros & Cons

Like 100% recommend

Revenue Manager

Very broad and segmented information tools. In the 2 years we have with this booking engine it has not given any problem. In the consultations the answers are very fast and effective despite the time difference.

Guest Relations/House Manager

It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. We feel that we ...

Marketing Manager

With Digital Hoteliers help, we were able to improve our review resposne rate throughout the OTA channels. It has saved us around a days manual work, which can now be easily analysed using the reputation module.

House Manager

A feature to integrate digital room Keys would be perfect, which will allow our guests to check in using our mobile app.

Insights Manager

A Whatsapp chatbot for the CRM would be great for our team to communicate efficiently with guests. Other than that it's all good.

Marketing Manager

Review Alert push notifications on the Hotelier AI App will very helpful, which can be actioned by our team on the go.

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Expert Q&A and Partner Recommendations

Recommend empty

Digital Hotelier hasn’t been recommended by any experts or partners yet

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GETTING STARTED

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Features

E-commerce

4/5 features

Website Development

4/5 features

Digital Advertising

4/5 features

SEO & Content

4/5 features

Email Marketing

4/5 features

Active Markets

MARKETS SERVED
  • Central America
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United Kingdom
  • Mexico

5 Verified Digital Hotelier Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 96% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Digital Marketing Agencies providers. It is advised that you ask for recent references before proceeding.

December 02, 2021

Digital Hotelier Review: Castillo Santa Cecilia Hotel in Guanajuato

Revenue Manager from Other in Guanajuato (Mexico)

Recommend 10/10
Full blue star
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What do you like most?

Very broad and segmented information tools. In the 2 years we have with this booking engine it has not given any problem. In the consultations the answers are very fast and effective despite the time diff...

What do you dislike or think could be improved?

Everything is perfect for us , we need nothing else about this amazing tools and IBE , stay working together

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 29, 2021

Digital Hotelier Review: Fantastic

Guest Relations/House Manager from Boutiques in (United Kingdom)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

It is a distinct pleasure for me to recommend Digital Hotelier to any and all interested parties. They have been professional, comprehensive, and competent throughout the process of our working together. ...

What do you dislike or think could be improved?

A few new website templates for our upcoming properties would be great and looking forward to integrating our new PMS system.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

November 29, 2021

Digital Hotelier Review: Approachable and highly recommendable

Marketing Manager from Boutiques in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

With Digital Hoteliers help, we were able to improve our review resposne rate throughout the OTA channels. It has saved us around a days manual work, which can now be easily analysed using the reputation ...

What do you dislike or think could be improved?

Review Alert push notifications on the Hotelier AI App will very helpful, which can be actioned by our team on the go.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 25, 2021

Digital Hotelier Review: Most Knowledgable

Insights Manager from Boutiques in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

Digital Hotelier gives you the tools you need to optimize your digital experience. Our Marketing team is able to utilize the data insights to their full capability.

What do you dislike or think could be improved?

A Whatsapp chatbot for the CRM would be great for our team to communicate efficiently with guests. Other than that it's all good.

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

November 24, 2021

Digital Hotelier Review: Quick and easy to deal with

House Manager from Boutiques in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

From our initial onboarding to our use of the applications, the Digital Hotelier team has been on our side to make sure that we succeed.

What do you dislike or think could be improved?

A feature to integrate digital room Keys would be perfect, which will allow our guests to check in using our mobile app.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (Flat)
$500/month-$1500/month
Monthly subscription (/room/month)
$3/room/month - $6/room/month
Monthly service fee
Less than $1000/month
Commission or Revenue Share
% of room upsell revenue

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Popular Digital Hotelier Integrations

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