Pegasus Digital Agency

Ranked 6 (out of 92) in Digital Marketing Agencies

Digital Marketing Agencies

Work with the digital agency that revolutionized hotel e-commerce.

Ratings Snapshot

Certificate of Excellence
Read 44 reviews
92%
Recommend
HTR Score icon
HT SCORE
77 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 92 in Digital Marketing Agencies

Ease of Use
4.6/5
ROI
4.6/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

Pegasus has opened its internal systems to

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Most popular for
  • Boutique 18 verified reviews
    97%
  • Resort 7 verified reviews
    91%
  • Branded 4 verified reviews
    70%
  • City Center 4 verified reviews
    93%
  • Villas 3 verified reviews
    100%
  • Serviced Apartment 1 verified reviews
    60%
  • Extended Stay 1 verified reviews
    100%

Pegasus Digital Agency Overview

Pegasus Digital Agency Overview

Pegasus E-commerce is the first CRS-integrated solution for hotel websites and digital marketing, enabling hotels to automate direct channel management, increase website demand, optimize conversion rates, and maximize direct bookings. Hotels that use Pegasus E-commerce see significant increases in direct channel contribution and decreases in high-cost OTA contribution.

About Pegasus View website

Founded in 1989 | Headquarters in New York United States | 150 employees

In 2019, Pegasus merged with Travel Tripper, bringing the two companies’ industry-leading solutions into one platform and enhancing service and support across...

Other Products by Pegasus

Integrates with

  • Booking Engine
  • Central Reservations Systems
  • Metasearch & Ad Tech
Browse integrations (5 verified)

What customers love about Pegasus Digital Agency

Like 92% recommend

Marketing Manager from Villas in San Francisco (United States)

The support & responsiveness from the team is great. Travel Tripper's focus on improving direct revenues with new features allows us to keep common efforts easily aligned.

Director of Sales & Marketing from Boutique in San Diego (United States)

Where to start.... the best part of this product is how it integrates with our TravelTripper Booking Engine to display real time rates and various rate codes. The service and speed are both top-notch.

Director of Revenue from Boutique in New York (United States)

Key contributor to my hotel's 20% website contribution growth in in 2017. Always the first adapter to new booking engine features. Very innovative. Easy to navigate. Love how fast they react on industry trends and being...

Director Of Revenue Management from Villas in New York (United States)

Fantastic team of account managers that execute legnethy A/B testing on various ideas and platforms to optimize and maximize ROI's. Always looking to use new technology to be ahead of the game and incorporating strategi...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Pegasus (now combined with Travel Tripper) is consistently a HTR leader in CRS, Booking Engine, Digital Agency, and other facets of their business - this alone speaks to the caliber of their products. They help hotels of all sizes manage their distribution, streamline operations, and increase conver...

by James Nannos (OTA Insight) on December 09, 2019

Question:

What differentiates this product or service from the competition?

Answer:

Their CRS seamlessly connects to all GDS and hundreds of OTAs around the globe, not to mention meta platforms and leading channel managers. The booking engine is robust and new solutions such as Conversion Plus and Rate Match are game-changing in the industry.

by James Nannos (OTA Insight) on December 09, 2019

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Speak with one of the Travel Tripper experts! They are incredibly knowledgeable and can give you an honest answer about what solutions can make an impact at your hotel. Whether its a new booking engine or using their digital agency + website team to increase your direct bookings, they put the client...

by James Nannos (OTA Insight) on December 09, 2019

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Features

  • SEO
  • PPC
  • Web Design
  • Web Development
  • Data Analysis & Reporting
  • 3rd party ad buys
  • Tag Management & Tracking Configuration
  • Conversion Rate Optimization
  • Copywriting
  • SEO Content Strategy
  • Content Audit
  • Interactive Content
  • Email Marketing
  • Influencer marketing
  • Social media advertising
  • Social media management
  • Graphic design
  • Reputation & Community Management
  • Social Media Analytics
  • Social Media Photography
  • Custom CMS
  • Wordpress development
  • Marketing Automation
  • Yield Management (Service/Consulting)
  • Meta search marketing
  • E-commerce consulting

Clients & references

References & testimonials

Testimonial avatar
I'm on my ninth year here [at Beach Terrace Inn] and we've been through several digital marketing companies through the process. I have found Travel Tripper's folks to be by far the most innovative......
Renier Milan Vice President of Hotels at the Tobo Investments
Testimonial avatar
I appreciate many features of the booking engine. The dashboard is very intuitive and user-friendly, allowing us to easily manage our content, distribution, metasearch connectivity, and many other cri...
Halei Young Digital Marketing & Community Manager at the Beach Terrace Inn

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • United Kingdom
  • Cyprus
  • Barbados
  • Bermuda
  • Canada
  • Qatar

44 Verified Pegasus Reviews

Likelihood to Recommend
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November 09, 2021

Pegasus Digital Agency Review: User Friendly, Easy system with a Responsive Team

Director of Revenue & Distribution from Boutique in San Francisco (United States of America)

Recommend 10/10
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What do you like most?

Responsive team (from Pegasus CRS, Booking Engine and the Digital Marketing Team) always willing to help with system questions/challenges and collaborate on strategies. The ability to use DPR functionalit...

What do you dislike or think could be improved?

more wish list items such as the ability to copy/paste rates from excel, DPR functionality for other OTA channels, ability to change rate plan association without having to create a new rate plan and re-m...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

October 26, 2021

Pegasus Digital Agency Review: Everything has been great. We receive fast and concise responses.

Revenue Manager from Boutique in Key West (United States of America)

Recommend 10/10
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What do you like most?

We receive fast and reliable support on a regular basis. We are kept up to date on the newest updates and innovations. The interface is very easy to use and we rarely have connectivity issues.

What do you dislike or think could be improved?

I would like the ability to review individual reservations in detail, but only have the option to view them in reporting.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 22, 2021

Pegasus Digital Agency Review: Switched to Pegasus roughly two years ago, super satisfied in every respect

GM and Investor Rep from Boutique in Seattle (United States of America)

Recommend 10/10
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What do you like most?

We are using Pegasus for our booking engine, our channel and reservation management, and our website. Madi B. and her team have been outstanding to work with. We will be adding Rate Match in the very nea...

What do you dislike or think could be improved?

Really nothing. I would always like more calls to action, so I hope they'll continue to add those, but there's nothing missing in their products that I would like to see. I am completely satisfied, litera...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 18, 2020

Pegasus Digital Agency Review: Pegasus - one of the industry's best

Complex Director of Revenue from Resort in Key West (United States of America)

Recommend 7/10
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What do you like most?

I like how easy Pegasus CRS is to use - quick and efficient. I also like the efficiency of the web team as well as the support teams.

What do you dislike or think could be improved?

Pegasus' web portal leaves a lot to be desired. it's quite slow and not very user friendly. Wordpress would be ideal! I also think the digital agency could be more involved - we typically have to reach ou...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5

November 13, 2020

Pegasus Digital Agency Review: Outstanding

DOSM from Extended Stay in New York (United States of America)

Recommend 10/10
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What do you like most?

We are extremely happy with Cameron Hayes. Cameron can't do enough to assist and is super-efficient. He is the best DSM I have had the pleasure to work with. Cameron is an asset to your organization.

What do you dislike or think could be improved?

We can't ask for anyone better than Cameron. Cameron anticipates all of our improvements so no improvements are needed at this time.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

October 13, 2020

Pegasus Digital Agency Review: Excellent, smart and evolving product

Regional Director of Revenue from Boutique in New York (United States of America)

Recommend 10/10
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What do you like most?

Ability to execute specific strategies that we would want to do. Incorporate user feedback to make the product user friendly. Easy data reporting and access Point of contacts are very knowledgeable, help...

What do you dislike or think could be improved?

Incorporating some of the far reaching suggestions - this is not easy and I understand because it cannot be customized to each user.

Customer Support
4.5
Ease of Use
4.5
Value for money
5
Implementation
4.5

Pricing

Profile empty

Pegasus hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Resources & reports

Infographic: How to use social influencers successfully to market your hotel

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Popular Pegasus Digital Agency Integrations

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