Ranked #6 out of 15 in Group Sales Management Software
Revinate has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreOur highly trained, expert agents capture bookings when your team is busy or unavailable. We hire train and performance test only the best US-based agents who deliver an industry-leading 99.89% booking accuracy rate for our clients. Every call results in guest lead data to capture second chance bookings and grow your marketing database. With RezForce Lux, agents are trained with Forbes Travel Gui...
Revinate empowers hoteliers to connect directly with guests at every touchpoint to deliver delightful experiences and drive direct revenue. Our data platform an...
92% recommend
Manager of Reservation Operations
NAVIS RezForce team is very responsive and very knowledgeable about the products and systems they sell and use.
Res/Rev Manager
Bi-Weekly KPI meetings help focus our goals. Customer Service emphasis that is geared towards maximizing revenue with non-negotables, call scoring, coaching, data collection. The ability to collect strategic data that he...
Corporate Director of Reservation Sales
One of the strengths that NAVIS provides is a channel to provide feedback and ideas to improve the products. Once identified and shared, would like to see a quicker roadmap for development (I'm sure everyone wants this,...
Reservations Manager
Call quality and dropped calls have been an issue at times. Responsiveness from support could be better, but it has been productive lately.
Manager of Reservation Operations
I do not think there is really anything that the team could do differently.
What does this product or service do well?
Revinate is a well established CRM and Guest engagement platform and can boast a very feature rich platform enabling hotels to manage their marketing and guest profile information. Revinate has a great team supporting their customers.
by James Bishop (SiteMinder) on October 05, 2022
See more answers (5)What differentiates this product or service from the competition?
The attention to detail and expertise of the Revinate team is fundamental to the success of their customers. They have high standards of integration and data management which ensures that their customers have great data to work with.
by James Bishop (SiteMinder) on October 05, 2022
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Revinate is a comprehensive platform. I'd advise anyone implementing Revinate to give the process the time it deserves, use the expertise of their team to ensure your getting the most out of the platform and your team is engaged with the solution.
by James Bishop (SiteMinder) on October 05, 2022
See more answers (5)The most affordable full-featured Sales and Catering systems for hospitality
Simplify your meeting rooms sales process. Increase your venue visibility, capture new and existing customers and convert more booking requests while saving hours of time.
This vendor is 95% below the category average..
This vendor has fewer recent reviews than average compared to other top Group Sales Management Software providers. It is advised that you ask for recent references before proceeding.
December 09, 2022
Res/Rev Manager from Resorts in Stowe (United States of America)
Bi-Weekly KPI meetings help focus our goals. Customer Service emphasis that is geared towards maximizing revenue with non-negotables, call scoring, coaching, data collection. The ability to collect strate...
Maybe there could be a more customizable dashboard that gives one click viewing of key metrics that would be relevant for reservation agent, reservation manager, revenue manager, marketing manager to have...
December 08, 2022
Reservations Manager from Luxury Hotels in Napa (United States of America)
Reporting and the coaching sessions. Allows me to see how the agents are utilizing their time. Makes it easy to create an incentive program for the team.
Call quality and dropped calls have been an issue at times. Responsiveness from support could be better, but it has been productive lately.
September 05, 2022
Director of Sales & Marketing from Resorts in Sunny Isles Beach (United States of America)
Revinate rep is very responsive and timely. Our rep offers great ideas and offers solutions when a particular product needs improvement.
I would like the ability to pull summary of guest stays by state versus a full list our guests by nmae.
December 04, 2018
Manager of Reservation Operations from Resorts in San Diego (United States of America)
NAVIS RezForce team is very responsive and very knowledgeable about the products and systems they sell and use.
I do not think there is really anything that the team could do differently.
November 21, 2018
Director of Reservation Sales from Resorts in San Diego (United States of America)
- Relationship between Client Advocates and all properties has been excellent both with Reservations and Marketing. CAs are highly engaged when highlighting improvements and diligent in presenting opport...
NAVIS has been a great partner to accommodate/produce certain reports we require from corporate level. Let's continue to maintain a thorough communication in future!
November 20, 2018
Corporate Director of Reservation Sales from Luxury Hotels in Mill Valley (United States of America)
NAVIS allows us to optimize our most profitable channel through: 1) A lead management system & overflow reservations support that allows us to chase down every revenue opportunity. 2) 24/7 customized cl...
One of the strengths that NAVIS provides is a channel to provide feedback and ideas to improve the products. Once identified and shared, would like to see a quicker roadmap for development (I'm sure ever...
Revinate hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
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World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
World leader in smart service platform for hotels and resorts focused on doubling direct bookings.
An innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Reservations Manager
Reporting and the coaching sessions. Allows me to see how the agents are utilizing their time. Makes it easy to create an incentive program for the team.