The Best Hospitality Software of 2023

By Jordan Hollander

Last updated July 26, 2023

22 min read

Overwhelmed looking for new hotel software? Each year Hotel Tech Report challenges its global hotelier community to review their favorite products to make hotel software research easy and reliable. During the 3-month 2023 HotelTechAwards period, 864,613 hoteliers across 127 countries visited Hotel Tech Report contributing more than 16,000 verified hotel software product reviews to save you time and help you make better vendor decisions.

More than 2,000 products are globally ranked based on factors like usability, customer support, likelihood to recommend, partner network strength, and integration compatibility. Winners of the HotelTechAwards are determined based on verified client feedback and highlight best of breed companies across key categories of the hotel tech stack.

Here's what top technology executives are saying about Hotel Tech Report's proprietary ranking methodology:

Adam Harris, CEO of Cloudbeds: “The HotelTechAwards are one of the most respected honors that a company in our industry can earn, as it’s built upon data, transparency, and reviews from verified customers. Hoteliers can trust that the awards truly reflect the opinion of the global lodging community."
Sean Fitzpatrick, CEO of OTA Insight: "HotelTechReport provides the most transparent, customer feedback-led information on which people in industry can base their decisions. Hoteliers appreciate being able to share their views with each other in an open, no-holds-barred forum with their peers. HTR offers this and has been a real and positive disruptor in creating a new, industry-specific portal to showcase unbiased views on hotel tech. Its awards showcase the best of these reviews, and hoteliers trust them."
Sankar Narayan, CEO at SiteMinder: "We at SiteMinder believe strongly in the essence of openness; it is what underpins the very core of what we stand for, and the HotelTechAwards, through the program's data-driven and transparent process, aligns firmly with this value.”
Moritz Campen, Co-Founder at SuitePad: “HotelTechReport is the leading platform for technology in the hotel industry, and its meticulous and impartial verification process makes this one of the most prestigious awards.”

Best Hotel Operations Software

List includes: Cloudbeds, hotelkit, Hotel Effectiveness, ALICE, GuestRevu, M3 and HOTELTIME

Many hotel management software lists online wrongfully group hotel software into a single category but the reality is that the hospitality industry has unique challenges that require multiple point solutions to tackle different problems. Small properties are often tempted by an all-in-one property management software but the typical hotelier uses at least 10 different hospitality software systems to operate and that's for good reason.

Ultimately hotel operations software enables your on-property colleagues to efficiently deliver great (and consistent) surprise and delight experiences for guests. The most popular tool in the operations stack is the hotel property management system which is sometimes referred to as front desk software at smaller independents - but the reality is that a PMS is so much more than that. If you have a dated Hotel PMS system it is nearly impossible that you can leverage other tech tools properly.

Other critical tools in the operations tech stack include:

Staff collaboration software: keeps your team running in sync and streamline internal communications
Preventive maintenance software: maximizes the life of capital expenditures
Housekeeping software: real-time communication and analytics that automate task management for one of your property's most critical teams (especially in a COVID world!
Guest survey software: gathers guest experience data that can be actioned and incorporated into all other facets of your hotel operation
Labor-management system: optimize the way you staff your property to improve profitability
Concierge software: manage hundreds of guest requests across shifts to ensure your team never drops the ball
Accounting software solutions: hotel accounting is completely different from other small businesses and therefore has specialized requirements best suited for a hotel industry solution

In addition to point solutions, the annual user choice awards also recognize the top operations platform that covers all of the critical capabilities needed to digitally manage the day-to-day operations of your hotel. Critical workflows, capabilities and use cases to qualify include:

Ability to communicate and manage staff tasks (staff collaboration)
Ability to manage housekeeping workflows (housekeeping)
Ability to monitor, maintain and preserve the hotel property (preventative maintenance)

Cloudbeds PMS Property Management Systems

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THE PITCH

RATINGS BEST FOR

100

HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Cloudbeds ranks #1 in the Property Management Systems category on Hotel Tech Report and won the title 'Best Property Management Systems of 2023'. 92% of 789 hoteliers from 27 countries highly recommend Cloudbeds to their peers.

Cloudbeds PMS Property Management Systems

THE PITCH

RATINGS

100

HT Score

Learn More

hotelkit Collaboration Staff Collaboration Tools

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THE PITCH

RATINGS BEST FOR

100

HT Score

hotelkit ranks #1 in the Staff Collaboration Tools category on Hotel Tech Report and won the title 'Best Staff Collaboration Tools of 2023'. 96% of 354 hoteliers from 8 countries highly recommend hotelkit to their peers.

hotelkit Collaboration Staff Collaboration Tools

THE PITCH

RATINGS

100

HT Score

Learn More

ALICE Guest Services by Actabl Concierge Software

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THE PITCH

RATINGS BEST FOR

100

HT Score

ALICE ranks #1 in the Concierge Software category on Hotel Tech Report and won the title 'Best Concierge Software of 2022'. 90% of 517 hoteliers from 31 countries highly recommend ALICE to their peers.

ALICE Guest Services by Actabl Concierge Software

THE PITCH

RATINGS

100

HT Score

Learn More

Hotel Effectiveness PerfectLabor™ by Actabl Scheduling & Labor Management

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THE PITCH

RATINGS BEST FOR

HT Score

Hotel Effectiveness ranks #1 in the Scheduling & Labor Management category on Hotel Tech Report and won the title 'Best Scheduling & Labor Management of 2023'. 96% of 239 hoteliers from 1 countries highly recommend Hotel Effectiveness to their peers.

Hotel Effectiveness PerfectLabor™ by Actabl Scheduling & Labor Management

THE PITCH

RATINGS

HT Score

Learn More

M3 (Accounting) Finance & Accounting Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

M3 ranks #1 in the Finance & Accounting Software category on Hotel Tech Report and won the title 'Best Finance & Accounting Software of 2023'. 87% of 185 hoteliers from 2 countries highly recommend M3 to their peers.

M3 (Accounting) Finance & Accounting Software

THE PITCH

RATINGS

100

HT Score

Learn More

Libero SPA Spa Software

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

HOTELTIME ranks #1 in the Spa Software category on Hotel Tech Report and won the title 'Best Spa Software of 2023'. 95% of 53 hoteliers from 2 countries highly recommend HOTELTIME to their peers.

Libero SPA Spa Software

THE PITCH

RATINGS

HT Score

HOTELTIME ranks #1 in the Spa Software category on Hotel Tech Report and won the title 'Best Spa Software of 2023'. 95% of 53 hoteliers from 2 countries highly recommend HOTELTIME to their peers.

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Cloudbeds HMS Hotel Management Software

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THE PITCH

RATINGS BEST FOR

100

HT Score

Cloudbeds ranks #1 in the Hotel Management Software category on Hotel Tech Report and won the title 'Best Hotel Management Software of 2023'. 91% of 866 hoteliers from 30 countries highly recommend Cloudbeds to their peers.

Cloudbeds HMS Hotel Management Software

THE PITCH

RATINGS

100

HT Score

Learn More

hotelkit Housekeeping Housekeeping Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

hotelkit ranks #1 in the Housekeeping Software category on Hotel Tech Report and won the title 'Best Housekeeping Software of 2023'. 95% of 153 hoteliers from 9 countries highly recommend hotelkit to their peers.

hotelkit Housekeeping Housekeeping Software

THE PITCH

RATINGS

100

HT Score

Learn More

GuestRevu (Surveys) Guest Surveys & Feedback

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

GuestRevu ranks #1 in the Guest Surveys & Feedback category on Hotel Tech Report and won the title 'Best Guest Surveys & Feedback of 2023'. 95% of 275 hoteliers from 6 countries highly recommend GuestRevu to their peers.

GuestRevu (Surveys) Guest Surveys & Feedback

THE PITCH

RATINGS

100

HT Score

Learn More

Best Guest Experience Tech

List includes: Goki, Whistle, SuitePad, Canary Technologies, STAY, Impulsify and SABA

It's no secret that hospitality management is all about delivering incredible guest experiences at scale. Hotel businesses live and die by their reputations (word of mouth and online) but whether you're running a luxury four-star boutique hotel, a massive multi-national hotel chain, or a budget B&B off the beaten path - delivering surprise and delight experiences at scale requires the assistance of technology. The form factor and functionality of that technology is often a matter of preference largely dependant on clientele, region, and chain scale but technology is the glue that connects guests and staff. That glue can come in the form of guest messaging software, a dedicated hotel guest-facing app for use on mobile devices, in-room tablets, or even voice-activated devices. In the end, the hotel business is all about delivering convenience and making guests feel at home. The major standouts this year in guest experience hotel solutions tech included contactless check-in, guest messaging, and mobile key as a result of the coronavirus pandemic. Using these solutions you won't need to sacrifice guest experience to optimize operational efficiency.

In addition to point solutions, the annual user choice awards also recognize the top guest experience platform which provides an all-in-1 solution for hotels to communicate with and engage guests during their stay. Critical workflows, capabilities and use cases of a Guest Experience Platform include:

Ability to perform self-check in (Contactless Check-in)
Ability to communicate with hotel on own device (Guest Messaging or Guest App)
Ability to purchase/reserve ancillaries (Upselling, Mobile Ordering or Guest App)

Goki Mobile Key & Keyless Entry

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THE PITCH

RATINGS BEST FOR

100

HT Score

Goki ranks #1 in the Mobile Key & Keyless Entry category on Hotel Tech Report and won the title 'Best Mobile Key & Keyless Entry of 2023'. 94% of 68 hoteliers from 4 countries highly recommend Goki to their peers.

Goki Mobile Key & Keyless Entry

THE PITCH

RATINGS

100

HT Score

Learn More

SuitePad In-Room Hotel Tablets

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

SuitePad ranks #1 in the In-Room Hotel Tablets category on Hotel Tech Report and won the title 'Best In-Room Hotel Tablets of 2023'. 94% of 185 hoteliers from 8 countries highly recommend SuitePad to their peers.

SuitePad In-Room Hotel Tablets

THE PITCH

RATINGS

100

HT Score

Learn More

Canary Contactless Check-In Contactless Check-in

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Canary Technologies ranks #1 in the Contactless Check-in category on Hotel Tech Report and won the title 'Best Contactless Check-in of 2023'. 95% of 214 hoteliers from 4 countries highly recommend Canary Technologies to their peers.

Canary Contactless Check-In Contactless Check-in

THE PITCH

RATINGS

100

HT Score

Learn More

STAY Guest App Hotel Guest Apps

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THE PITCH

RATINGS BEST FOR

HT Score

STAY ranks #1 in the Hotel Guest Apps category on Hotel Tech Report and won the title 'Best Hotel Guest Apps of 2023'. 96% of 179 hoteliers from 8 countries highly recommend STAY to their peers.

STAY Guest App Hotel Guest Apps

THE PITCH

RATINGS

HT Score

STAY ranks #1 in the Hotel Guest Apps category on Hotel Tech Report and won the title 'Best Hotel Guest Apps of 2023'. 96% of 179 hoteliers from 8 countries highly recommend STAY to their peers.

Learn More

Best Revenue Management Tech

List includes: Duetto, SiteMinder, OTA Insight, Cendyn and Oaky

The revenue management space has exploded with innovative software products over the last 5-10 years. Central reservations systems and revenue management systems are at the core of any revenue management tech stack. Hotel pricing is extremely complex though and requires perfect coordination between multiple teams to manage inventory and rates across hundreds of channels. The online booking journey has been disintermediated by OTAs and wholesalers who are widely viewed as frenemies to the industry - providing distribution in times of need but often gouging partners on commissions in exchange. Ultimately, revenue management is about putting the right guest in the right room for the right price and there are literally billions of data points that must be considered to achieve the perfect fit.

Other critical tools in the revenue management tech stack include:

Channel manager: expand distribution, grow occupancy and prevent overbooking by syncing inventory across hundreds of 3rd party OTAs
Upsell software: get more revenue per guest by automatically selling upgrades, experiences, and more throughout the guest journey
Market intelligence software: gone are the days where revenue managers could make good pricing decisions based on weekly STR reports. Markets evolve and shift by the second, tools like Rate Shoppers provide the visibility and analytics you need to keep up.
Business intelligence software: Do you know profitability by market segment cut by geos and length of stay at your hotel? Probably not. BI software helps you cut through the noise and develop actionable insights that guide your commercial strategy.

GameChanger by Duetto Revenue Management Systems

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THE PITCH

RATINGS BEST FOR

100

HT Score

Duetto ranks #1 in the Revenue Management Systems category on Hotel Tech Report and won the title 'Best Revenue Management Systems of 2023'. 93% of 305 hoteliers from 16 countries highly recommend Duetto to their peers.

GameChanger by Duetto Revenue Management Systems

THE PITCH

RATINGS

100

HT Score

Learn More

SiteMinder (The Channel Manager) Channel Managers

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

SiteMinder ranks #1 in the Channel Managers category on Hotel Tech Report and won the title 'Best Channel Managers of 2023'. 91% of 1308 hoteliers from 34 countries highly recommend SiteMinder to their peers.

SiteMinder (The Channel Manager) Channel Managers

THE PITCH

RATINGS

100

HT Score

Learn More

OTA Insight (Rate Insight) Rate Shopping & Market Intelligence

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THE PITCH

RATINGS BEST FOR

100

HT Score

OTA Insight ranks #1 in the Rate Shopping & Market Intelligence category on Hotel Tech Report and won the title 'Best Rate Shopping & Market Intelligence of 2023'. 96% of 848 hoteliers from 38 countries highly recommend OTA Insight to their peers.

OTA Insight (Rate Insight) Rate Shopping & Market Intelligence

THE PITCH

RATINGS

100

HT Score

Learn More

Cendyn CRS Hotel Reservations Systems

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Cendyn ranks #1 in the Central Reservations Systems category on Hotel Tech Report and won the title 'Best Central Reservations Systems of 2023'. 89% of 124 hoteliers from 1 countries highly recommend Cendyn to their peers.

Cendyn CRS Hotel Reservations Systems

THE PITCH

RATINGS

100

HT Score

Learn More

OTA Insight (Revenue Insight) Business Intelligence

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

OTA Insight ranks #1 in the Business Intelligence category on Hotel Tech Report and won the title 'Best Business Intelligence of 2023'. 96% of 359 hoteliers from 20 countries highly recommend OTA Insight to their peers.

OTA Insight (Revenue Insight) Business Intelligence

THE PITCH

RATINGS

100

HT Score

Learn More

Oaky Upselling Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Oaky ranks #1 in the Upselling Software category on Hotel Tech Report and won the title 'Best Upselling Software of 2023'. 95% of 214 hoteliers from 16 countries highly recommend Oaky to their peers.

Oaky Upselling Software

THE PITCH

RATINGS

100

HT Score

Oaky ranks #1 in the Upselling Software category on Hotel Tech Report and won the title 'Best Upselling Software of 2023'. 95% of 214 hoteliers from 16 countries highly recommend Oaky to their peers.

Learn More

OTA Insight (Parity Insight) Hotel Rate Parity

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THE PITCH

RATINGS BEST FOR

100

HT Score

OTA Insight ranks #1 in the Hotel Rate Parity category on Hotel Tech Report and won the title 'Best Hotel Rate Parity of 2023'. 96% of 490 hoteliers from 27 countries highly recommend OTA Insight to their peers.

OTA Insight (Parity Insight) Hotel Rate Parity

THE PITCH

RATINGS

100

HT Score

Learn More

Best Hotel Marketing Software

List includes: SiteMinder, Revinate, GuestRevu, The Hotels Network, Avvio, Asksuite and The Guestbook

Two major trends have driven hotel marketing commercial operations in recent years: convergence and direct bookings. Convergence refers to the idea that in order to maximize hotel bookings, hotel marketers have to be well versed in not just marketing but also sales, distribution, revenue management. This convergence amongst commercial roles has lead to an increased reliance on software tools to manage all of the complexities like distribution allocations amongst online travel agents. Despite the wide scope of hotel marketing jobs, hotel marketers have one key goal - bringing direct bookings into the business. Those bookings may come from metasearch platforms or online reviews websites, they may come from Google and other search engines or even social media. How do you bring those guests into your direct booking flows and convert them is what this software category is all about. Marketers are wise to first start at the bottom of the funnel then work their way up. How much of web traffic is your booking engine converting? If the numbers are strong move up to your website and analyze how much website traffic is moving into your online booking engine. Once you've cleaned up those areas start looking to bring more traffic into the funnel - that could be from your hotel CRM system by leveraging email marketing campaigns or by bidding on TripAdvisor ads. Ultimately, the most important thing is finding a great hospitality marketing agency that can provide not just technology solutions but also guidance and insights as a true long term partner for your business.

In addition to point solutions, the annual user choice awards also recognize the top E-Commerce Platform that covers all of the critical capabilities needed for hotels to establish an online web presence and generate direct and indirect online bookings. Critical workflows, capabilities and use cases include:

Ability to have a web presence (categories: website builder or digital agency)
Ability to take online bookings (categories: booking engine)
Ability to sell indirectly (categories: channel manager or CRS)

SiteMinder Booking Engine Booking Engine

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

SiteMinder ranks #1 in the Booking Engine category on Hotel Tech Report and won the title 'Best Booking Engine of 2023'. 90% of 659 hoteliers from 23 countries highly recommend SiteMinder to their peers.

SiteMinder Booking Engine Booking Engine

THE PITCH

RATINGS

100

HT Score

Learn More

Revinate (Marketing) Hotel CRM & Email Marketing

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

Revinate ranks #1 in the Hotel CRM & Email Marketing category on Hotel Tech Report and won the title 'Best Hotel CRM & Email Marketing of 2023'. 94% of 148 hoteliers from 7 countries highly recommend Revinate to their peers.

Revinate (Marketing) Hotel CRM & Email Marketing

THE PITCH

RATINGS

HT Score

Learn More

The Hotels Network (Personalization) Direct Booking Tools

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

The Hotels Network ranks #1 in the Direct Booking Tools category on Hotel Tech Report and won the title 'Best Direct Booking Tools of 2023'. 95% of 166 hoteliers from 16 countries highly recommend The Hotels Network to their peers.

The Hotels Network (Personalization) Direct Booking Tools

THE PITCH

RATINGS

100

HT Score

Learn More

Digital Marketing by SHR Group (formerly Avvio) Digital Marketing Agencies

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Avvio ranks #1 in the Digital Marketing Agencies category on Hotel Tech Report and won the title 'Best Digital Marketing Agencies of 2023'. 96% of 125 hoteliers from 3 countries highly recommend Avvio to their peers.

Digital Marketing by SHR Group (formerly Avvio) Digital Marketing Agencies

THE PITCH

RATINGS

100

HT Score

Learn More

The Guestbook Loyalty Programs for Independents

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

The Guestbook ranks #1 in the Loyalty Programs for Independents category on Hotel Tech Report and won the title 'Best Loyalty Programs for Independents of 2023'. 97% of 96 hoteliers from 4 countries highly recommend The Guestbook to their peers.

The Guestbook Loyalty Programs for Independents

THE PITCH

RATINGS

100

HT Score

Learn More

Asksuite Hotel Chatbot Hotel Chatbots

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Asksuite ranks #1 in the Livechat & Chatbots category on Hotel Tech Report and won the title 'Best Livechat & Chatbots of 2023'. 98% of 348 hoteliers from 7 countries highly recommend Asksuite to their peers.

Asksuite Hotel Chatbot Hotel Chatbots

THE PITCH

RATINGS

100

HT Score

Learn More

Web Design by SHR Group (formerly Avvio) Website Design

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Avvio ranks #1 in the Website Design category on Hotel Tech Report and won the title 'Best Website Design of 2023'. 95% of 134 hoteliers from 2 countries highly recommend Avvio to their peers.

Web Design by SHR Group (formerly Avvio) Website Design

THE PITCH

RATINGS

100

HT Score

Avvio ranks #1 in the Website Design category on Hotel Tech Report and won the title 'Best Website Design of 2023'. 95% of 134 hoteliers from 2 countries highly recommend Avvio to their peers.

Learn More

Metasearch by SHR Group (formerly Avvio) Metasearch & Ad Tech

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Avvio ranks #1 in the Metasearch & Ad Tech category on Hotel Tech Report and won the title 'Best Metasearch & Ad Tech of 2023'. 95% of 133 hoteliers from 3 countries highly recommend Avvio to their peers.

Metasearch by SHR Group (formerly Avvio) Metasearch & Ad Tech

THE PITCH

RATINGS

100

HT Score

Learn More

GuestRevu Reputation Management

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

GuestRevu ranks #1 in the Reputation Management category on Hotel Tech Report and won the title 'Best Reputation Management of 2023'. 94% of 238 hoteliers from 4 countries highly recommend GuestRevu to their peers.

GuestRevu Reputation Management

THE PITCH

RATINGS

100

HT Score

Learn More

Best F&B and MICE Tech Vendors

List includes: Event Temple, Proposales, MeetingPackage, SABA, Impulsify and HOTELTIME

Whether you’re planning a single event or running multiple event experiences per day at a conference hotel, you can’t do it alone. In addition to your own team and your vendors, there’s another partner to help event organizers pull off another five-star function: event technology (and specifically SaaS solutions). A growing segment of event management solutions offer efficient organizational tools, automated marketing strategies, digital space planning systems, engagement solutions, and more - all with the aim of helping your events run more smoothly. Or maybe you’re grappling with the challenge of shifting an in-person event to a virtual setting; guess what, there’s an app for that!

Event Temple (Sales CRM) Group Sales Management Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Event Temple ranks #1 in the Group Sales Management Software category on Hotel Tech Report and won the title 'Best Group Sales Management Software of 2023'. 98% of 81 hoteliers from 2 countries highly recommend Event Temple to their peers.

Event Temple (Sales CRM) Group Sales Management Software

THE PITCH

RATINGS

100

HT Score

Learn More

Proposales RFPs & Proposal Management Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Proposales ranks #1 in the RFPs & Proposal Management Software category on Hotel Tech Report and won the title 'Best RFPs & Proposal Management Software of 2023'. 96% of 58 hoteliers from 2 countries highly recommend Proposales to their peers.

Proposales RFPs & Proposal Management Software

THE PITCH

RATINGS

100

HT Score

Learn More

MeetingPackage (Booking Engine & Distribution) Online Venue Booking Platforms

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THE PITCH

RATINGS BEST FOR

100

HT Score

MeetingPackage ranks #1 in the Online Venue Booking Platforms category on Hotel Tech Report and won the title 'Best Online Venue Booking Platforms of 2023'. 93% of 65 hoteliers from 4 countries highly recommend MeetingPackage to their peers.

MeetingPackage (Booking Engine & Distribution) Online Venue Booking Platforms

THE PITCH

RATINGS

100

HT Score

Learn More

Event Temple Event Management Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Event Temple ranks #1 in the Event Management Software category on Hotel Tech Report and won the title 'Best Event Management Software of 2023'. 98% of 113 hoteliers from 6 countries highly recommend Event Temple to their peers.

Event Temple Event Management Software

THE PITCH

RATINGS

100

HT Score

Learn More

Vento ePOS Restaurant Management Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

HOTELTIME ranks #1 in the Restaurant Management Software category on Hotel Tech Report and won the title 'Best Restaurant Management Software of 2023'. 93% of 125 hoteliers from 3 countries highly recommend HOTELTIME to their peers.

Vento ePOS Restaurant Management Software

THE PITCH

RATINGS

100

HT Score

Learn More

SABA F&B Ordering Mobile Ordering & Room Service

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

SABA Hospitality ranks #1 in the Mobile Ordering & Room Service category on Hotel Tech Report and won the title 'Best Mobile Ordering & Room Service of 2023'. 94% of 52 hoteliers from 4 countries highly recommend SABA Hospitality to their peers.

SABA F&B Ordering Mobile Ordering & Room Service

THE PITCH

RATINGS

100

HT Score

Learn More

ImpulsePoint by Impulsify Retail Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Impulsify ranks #1 in the Retail Software category on Hotel Tech Report and won the title 'Best Retail Software of 2023'. 97% of 54 hoteliers from 1 countries highly recommend Impulsify to their peers.

ImpulsePoint by Impulsify Retail Software

THE PITCH

RATINGS

100

HT Score

Learn More

Best IT & Building Management Solutions

List includes: hotelkit, Betterspace GmbH, Canary Technologies and hub OS

hotelkit Facility Management Hotel Maintenance Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

hotelkit ranks #1 in the Hotel Maintenance Software category on Hotel Tech Report and won the title 'Best Hotel Maintenance Software of 2023'. 96% of 218 hoteliers from 7 countries highly recommend hotelkit to their peers.

hotelkit Facility Management Hotel Maintenance Software

THE PITCH

RATINGS

100

HT Score

Learn More

better.energy roomcontrol (by Betterspace) Energy Management Systems

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THE PITCH

RATINGS BEST FOR

100

HT Score

Betterspace GmbH ranks #1 in the Energy Management Systems category on Hotel Tech Report and won the title 'Best Energy Management Systems of 2023'. 86% of 28 hoteliers from 2 countries highly recommend Betterspace GmbH to their peers.

better.energy roomcontrol (by Betterspace) Energy Management Systems

THE PITCH

RATINGS

100

HT Score

Learn More

Canary Digital Authorizations Cyber Security & Fraud Prevention

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THE PITCH

RATINGS BEST FOR

100

HT Score

Canary Technologies ranks #1 in the Cyber Security & Fraud Prevention category on Hotel Tech Report and won the title 'Best Cyber Security & Fraud Prevention of 2023'. 96% of 292 hoteliers from 3 countries highly recommend Canary Technologies to their peers.

Canary Digital Authorizations Cyber Security & Fraud Prevention

THE PITCH

RATINGS

100

HT Score

Learn More

hub OS Pre-Opening & Renovations Hotel Pre-Opening, Renovations & Development

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THE PITCH

RATINGS BEST FOR

100

HT Score

hub OS ranks #1 in the Hotel Pre-Opening, Renovations & Development category on Hotel Tech Report and won the title 'Best Hotel Pre-Opening, Renovations & Development of 2023'. 97% of 54 hoteliers from 3 countries highly recommend hub OS to their peers.

hub OS Pre-Opening & Renovations Hotel Pre-Opening, Renovations & Development

THE PITCH

RATINGS

100

HT Score

Learn More

Finalists / Operations

List includes: Mews, HOTELTIME, ALICE, Flexkeeping, Little Hotelier, RoomRaccoon, M3, Inn-Flow, Eleanor, TrustYou, Revinate, Aptech Computer Systems Inc and Book4Time

Mews PMS Property Management Systems

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

Mews ranks #2 in the Property Management Systems category on Hotel Tech Report. 90% of 308 hoteliers from 16 countries highly recommend Mews to their peers.

Mews PMS Property Management Systems

THE PITCH

RATINGS

HT Score

Mews ranks #2 in the Property Management Systems category on Hotel Tech Report. 90% of 308 hoteliers from 16 countries highly recommend Mews to their peers.

Learn More

HotelTime PMS Property Management Systems

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THE PITCH

RATINGS BEST FOR

HT Score

HOTELTIME ranks #3 in the Property Management Systems category on Hotel Tech Report. 94% of 213 hoteliers from 8 countries highly recommend HOTELTIME to their peers.

HotelTime PMS Property Management Systems

THE PITCH

RATINGS

HT Score

HOTELTIME ranks #3 in the Property Management Systems category on Hotel Tech Report. 94% of 213 hoteliers from 8 countries highly recommend HOTELTIME to their peers.

Learn More

ALICE Service Delivery by Actabl Staff Collaboration Tools

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THE PITCH

RATINGS BEST FOR

HT Score

ALICE ranks #2 in the Staff Collaboration Tools category on Hotel Tech Report. 93% of 238 hoteliers from 3 countries highly recommend ALICE to their peers.

ALICE Service Delivery by Actabl Staff Collaboration Tools

THE PITCH

RATINGS

HT Score

ALICE ranks #2 in the Staff Collaboration Tools category on Hotel Tech Report. 93% of 238 hoteliers from 3 countries highly recommend ALICE to their peers.

Learn More

ALICE Housekeeping by Actabl Housekeeping Software

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

ALICE ranks #2 in the Housekeeping Software category on Hotel Tech Report. 93% of 198 hoteliers from 5 countries highly recommend ALICE to their peers.

ALICE Housekeeping by Actabl Housekeeping Software

THE PITCH

RATINGS

HT Score

ALICE ranks #2 in the Housekeeping Software category on Hotel Tech Report. 93% of 198 hoteliers from 5 countries highly recommend ALICE to their peers.

Learn More

Flexkeeping (Housekeeping) Housekeeping Software

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THE PITCH

RATINGS BEST FOR

HT Score

Flexkeeping ranks #3 in the Housekeeping Software category on Hotel Tech Report. 99% of 112 hoteliers from 5 countries highly recommend Flexkeeping to their peers.

Flexkeeping (Housekeeping) Housekeeping Software

THE PITCH

RATINGS

HT Score

Flexkeeping ranks #3 in the Housekeeping Software category on Hotel Tech Report. 99% of 112 hoteliers from 5 countries highly recommend Flexkeeping to their peers.

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Little Hotelier Hotel Management Software

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THE PITCH

RATINGS BEST FOR

HT Score

Little Hotelier ranks #2 in the Hotel Management Software category on Hotel Tech Report. 90% of 570 hoteliers from 15 countries highly recommend Little Hotelier to their peers.

Little Hotelier Hotel Management Software

THE PITCH

RATINGS

HT Score

Little Hotelier ranks #2 in the Hotel Management Software category on Hotel Tech Report. 90% of 570 hoteliers from 15 countries highly recommend Little Hotelier to their peers.

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RoomRaccoon HMS Hotel Management Software

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THE PITCH

RATINGS BEST FOR

HT Score

RoomRaccoon ranks #3 in the Hotel Management Software category on Hotel Tech Report. 98% of 473 hoteliers from 8 countries highly recommend RoomRaccoon to their peers.

RoomRaccoon HMS Hotel Management Software

THE PITCH

RATINGS

HT Score

RoomRaccoon ranks #3 in the Hotel Management Software category on Hotel Tech Report. 98% of 473 hoteliers from 8 countries highly recommend RoomRaccoon to their peers.

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M3 (Labor Management) Scheduling & Labor Management

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THE PITCH

RATINGS BEST FOR

100

HT Score

M3 ranks #2 in the Scheduling & Labor Management category on Hotel Tech Report. 84% of 57 hoteliers from 1 countries highly recommend M3 to their peers.

M3 (Labor Management) Scheduling & Labor Management

THE PITCH

RATINGS

100

HT Score

M3 ranks #2 in the Scheduling & Labor Management category on Hotel Tech Report. 84% of 57 hoteliers from 1 countries highly recommend M3 to their peers.

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Inn-Flow Labor Management Scheduling & Labor Management

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THE PITCH

RATINGS BEST FOR

HT Score

Inn-Flow ranks #3 in the Scheduling & Labor Management category on Hotel Tech Report. 99% of 32 hoteliers from 1 countries highly recommend Inn-Flow to their peers.

Inn-Flow Labor Management Scheduling & Labor Management

THE PITCH

RATINGS

HT Score

Inn-Flow ranks #3 in the Scheduling & Labor Management category on Hotel Tech Report. 99% of 32 hoteliers from 1 countries highly recommend Inn-Flow to their peers.

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Eleanor Concierge Software

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THE PITCH

RATINGS BEST FOR

HT Score

Eleanor ranks #2 in the Concierge Software category on Hotel Tech Report. 98% of 32 hoteliers from 2 countries highly recommend Eleanor to their peers.

Eleanor Concierge Software

THE PITCH

RATINGS

HT Score

Eleanor ranks #2 in the Concierge Software category on Hotel Tech Report. 98% of 32 hoteliers from 2 countries highly recommend Eleanor to their peers.

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TrustYou (Guest Surveys) Guest Surveys & Feedback

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

TrustYou ranks #2 in the Guest Surveys & Feedback category on Hotel Tech Report. 89% of 224 hoteliers from 16 countries highly recommend TrustYou to their peers.

TrustYou (Guest Surveys) Guest Surveys & Feedback

THE PITCH

RATINGS

100

HT Score

TrustYou ranks #2 in the Guest Surveys & Feedback category on Hotel Tech Report. 89% of 224 hoteliers from 16 countries highly recommend TrustYou to their peers.

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Revinate (Surveys) Guest Surveys & Feedback

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THE PITCH

RATINGS BEST FOR

HT Score

Revinate ranks #3 in the Guest Surveys & Feedback category on Hotel Tech Report. 93% of 120 hoteliers from 7 countries highly recommend Revinate to their peers.

Revinate (Surveys) Guest Surveys & Feedback

THE PITCH

RATINGS

HT Score

Revinate ranks #3 in the Guest Surveys & Feedback category on Hotel Tech Report. 93% of 120 hoteliers from 7 countries highly recommend Revinate to their peers.

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PVNG (by Aptech) Finance & Accounting Software

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THE PITCH

RATINGS BEST FOR

HT Score

Aptech Computer Systems Inc ranks #2 in the Finance & Accounting Software category on Hotel Tech Report. 95% of 84 hoteliers from 2 countries highly recommend Aptech Computer Systems Inc to their peers.

PVNG (by Aptech) Finance & Accounting Software

THE PITCH

RATINGS

HT Score

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Inn-Flow Finance & Accounting Software

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THE PITCH

RATINGS BEST FOR

HT Score

Inn-Flow ranks #3 in the Finance & Accounting Software category on Hotel Tech Report. 98% of 56 hoteliers from 1 countries highly recommend Inn-Flow to their peers.

Inn-Flow Finance & Accounting Software

THE PITCH

RATINGS

HT Score

Inn-Flow ranks #3 in the Finance & Accounting Software category on Hotel Tech Report. 98% of 56 hoteliers from 1 countries highly recommend Inn-Flow to their peers.

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Book4Time Spa Software

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THE PITCH

RATINGS BEST FOR

100

HT Score

Book4Time ranks #2 in the Spa Software category on Hotel Tech Report. 96% of 51 hoteliers from 2 countries highly recommend Book4Time to their peers.

Book4Time Spa Software

THE PITCH

RATINGS

100

HT Score

Book4Time ranks #2 in the Spa Software category on Hotel Tech Report. 96% of 51 hoteliers from 2 countries highly recommend Book4Time to their peers.

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Finalists / Guest Experience

List includes: ASSA ABLOY Global Solutions, OpenKey, Duve, ALICE, Betterspace GmbH, Crave Interactive, Easyway and Bowo

Mobile Access by ASSA ABLOY Global Solutions Mobile Key & Keyless Entry

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THE PITCH

RATINGS BEST FOR

HT Score

ASSA ABLOY Global Solutions ranks #2 in the Mobile Key & Keyless Entry category on Hotel Tech Report. 95% of 134 hoteliers from 10 countries highly recommend ASSA ABLOY Global Solutions to their peers.

Mobile Access by ASSA ABLOY Global Solutions Mobile Key & Keyless Entry

THE PITCH

RATINGS

HT Score

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Openkey.co Mobile Key & Keyless Entry

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

OpenKey ranks #3 in the Mobile Key & Keyless Entry category on Hotel Tech Report. 88% of 40 hoteliers from 1 countries highly recommend OpenKey to their peers.

Openkey.co Mobile Key & Keyless Entry

THE PITCH

RATINGS

HT Score

OpenKey ranks #3 in the Mobile Key & Keyless Entry category on Hotel Tech Report. 88% of 40 hoteliers from 1 countries highly recommend OpenKey to their peers.

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Duve - Communication Hub Guest Messaging Software

Learn More

THE PITCH

RATINGS BEST FOR

100

HT Score

Duve ranks #2 in the Guest Messaging Software category on Hotel Tech Report. 96% of 191 hoteliers from 9 countries highly recommend Duve to their peers.

Duve - Communication Hub Guest Messaging Software

THE PITCH

RATINGS

100

HT Score

Duve ranks #2 in the Guest Messaging Software category on Hotel Tech Report. 96% of 191 hoteliers from 9 countries highly recommend Duve to their peers.

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ALICE Guest Messaging by Actabl Guest Messaging Software

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

ALICE ranks #3 in the Guest Messaging Software category on Hotel Tech Report. 93% of 248 hoteliers from 4 countries highly recommend ALICE to their peers.

ALICE Guest Messaging by Actabl Guest Messaging Software

THE PITCH

RATINGS

HT Score

ALICE ranks #3 in the Guest Messaging Software category on Hotel Tech Report. 93% of 248 hoteliers from 4 countries highly recommend ALICE to their peers.

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better.tab (by Betterspace) In-Room Hotel Tablets

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

Betterspace GmbH ranks #2 in the In-Room Hotel Tablets category on Hotel Tech Report. 91% of 72 hoteliers from 2 countries highly recommend Betterspace GmbH to their peers.

better.tab (by Betterspace) In-Room Hotel Tablets

THE PITCH

RATINGS

HT Score

Betterspace GmbH ranks #2 in the In-Room Hotel Tablets category on Hotel Tech Report. 91% of 72 hoteliers from 2 countries highly recommend Betterspace GmbH to their peers.

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Crave Interactive (Tablets) In-Room Hotel Tablets

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THE PITCH

RATINGS BEST FOR

HT Score

Crave Interactive ranks #3 in the In-Room Hotel Tablets category on Hotel Tech Report. 90% of 100 hoteliers from 5 countries highly recommend Crave Interactive to their peers.

Crave Interactive (Tablets) In-Room Hotel Tablets

THE PITCH

RATINGS

HT Score

Crave Interactive ranks #3 in the In-Room Hotel Tablets category on Hotel Tech Report. 90% of 100 hoteliers from 5 countries highly recommend Crave Interactive to their peers.

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Duve - Online Check-in Contactless Check-in

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THE PITCH

RATINGS BEST FOR

HT Score

Duve ranks #2 in the Contactless Check-in category on Hotel Tech Report. 96% of 187 hoteliers from 8 countries highly recommend Duve to their peers.

Duve - Online Check-in Contactless Check-in

THE PITCH

RATINGS

HT Score

Duve ranks #2 in the Contactless Check-in category on Hotel Tech Report. 96% of 187 hoteliers from 8 countries highly recommend Duve to their peers.

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Easyway Online Checkin Contactless Check-in

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THE PITCH

RATINGS BEST FOR

HT Score

Easyway ranks #3 in the Contactless Check-in category on Hotel Tech Report. 98% of 79 hoteliers from 6 countries highly recommend Easyway to their peers.

Easyway Online Checkin Contactless Check-in

THE PITCH

RATINGS

HT Score

Easyway ranks #3 in the Contactless Check-in category on Hotel Tech Report. 98% of 79 hoteliers from 6 countries highly recommend Easyway to their peers.

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Duve App Hotel Guest Apps

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THE PITCH

RATINGS BEST FOR

100

HT Score

Duve ranks #2 in the Hotel Guest Apps category on Hotel Tech Report. 95% of 171 hoteliers from 6 countries highly recommend Duve to their peers.

Duve App Hotel Guest Apps

THE PITCH

RATINGS

100

HT Score

Duve ranks #2 in the Hotel Guest Apps category on Hotel Tech Report. 95% of 171 hoteliers from 6 countries highly recommend Duve to their peers.

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Bowo - Guest App Hotel Guest Apps

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

Bowo ranks #3 in the Hotel Guest Apps category on Hotel Tech Report. 96% of 44 hoteliers from 1 countries highly recommend Bowo to their peers.

Bowo - Guest App Hotel Guest Apps

THE PITCH

RATINGS

HT Score

Bowo ranks #3 in the Hotel Guest Apps category on Hotel Tech Report. 96% of 44 hoteliers from 1 countries highly recommend Bowo to their peers.

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Finalists / Revenue Management

List includes: IDeaS, RoomPriceGenie, Cloudbeds, RateGain, SiteMinder, ProfitSword, Duetto, Duve, Easyway and The Hotels Network

IDeaS Revenue Solutions Revenue Management Systems

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

IDeaS ranks #2 in the Revenue Management Systems category on Hotel Tech Report. 92% of 441 hoteliers from 24 countries highly recommend IDeaS to their peers.

IDeaS Revenue Solutions Revenue Management Systems

THE PITCH

RATINGS

HT Score

IDeaS ranks #2 in the Revenue Management Systems category on Hotel Tech Report. 92% of 441 hoteliers from 24 countries highly recommend IDeaS to their peers.

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RoomPriceGenie Revenue Management Systems

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THE PITCH

RATINGS BEST FOR

100

HT Score

RoomPriceGenie ranks #3 in the Revenue Management Systems category on Hotel Tech Report. 97% of 201 hoteliers from 13 countries highly recommend RoomPriceGenie to their peers.

RoomPriceGenie Revenue Management Systems

THE PITCH

RATINGS

100

HT Score

RoomPriceGenie ranks #3 in the Revenue Management Systems category on Hotel Tech Report. 97% of 201 hoteliers from 13 countries highly recommend RoomPriceGenie to their peers.

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Cloudbeds Channel Manager (myallocator) Channel Managers

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THE PITCH

RATINGS BEST FOR

HT Score

Cloudbeds ranks #2 in the Channel Managers category on Hotel Tech Report. 91% of 864 hoteliers from 30 countries highly recommend Cloudbeds to their peers.

Cloudbeds Channel Manager (myallocator) Channel Managers

THE PITCH

RATINGS

HT Score

Cloudbeds ranks #2 in the Channel Managers category on Hotel Tech Report. 91% of 864 hoteliers from 30 countries highly recommend Cloudbeds to their peers.

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RateGain (RezGain Channel Manager) Channel Managers

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THE PITCH

RATINGS BEST FOR

HT Score

RateGain ranks #3 in the Channel Managers category on Hotel Tech Report. 93% of 317 hoteliers from 16 countries highly recommend RateGain to their peers.

RateGain (RezGain Channel Manager) Channel Managers

THE PITCH

RATINGS

HT Score

RateGain ranks #3 in the Channel Managers category on Hotel Tech Report. 93% of 317 hoteliers from 16 countries highly recommend RateGain to their peers.

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SiteMinder (Insights) Rate Shopping & Market Intelligence

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THE PITCH

RATINGS BEST FOR

HT Score

SiteMinder ranks #2 in the Rate Shopping & Market Intelligence category on Hotel Tech Report. 92% of 217 hoteliers from 12 countries highly recommend SiteMinder to their peers.

SiteMinder (Insights) Rate Shopping & Market Intelligence

THE PITCH

RATINGS

HT Score

SiteMinder ranks #2 in the Rate Shopping & Market Intelligence category on Hotel Tech Report. 92% of 217 hoteliers from 12 countries highly recommend SiteMinder to their peers.

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Optima by Rategain Rate Shopping & Market Intelligence

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

RateGain ranks #3 in the Rate Shopping & Market Intelligence category on Hotel Tech Report. 94% of 210 hoteliers from 10 countries highly recommend RateGain to their peers.

Optima by Rategain Rate Shopping & Market Intelligence

THE PITCH

RATINGS

HT Score

RateGain ranks #3 in the Rate Shopping & Market Intelligence category on Hotel Tech Report. 94% of 210 hoteliers from 10 countries highly recommend RateGain to their peers.

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ProfitSword by Actabl Business Intelligence

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THE PITCH

RATINGS BEST FOR

HT Score

ProfitSword ranks #2 in the Business Intelligence category on Hotel Tech Report. 94% of 258 hoteliers from 2 countries highly recommend ProfitSword to their peers.

ProfitSword by Actabl Business Intelligence

THE PITCH

RATINGS

HT Score

ProfitSword ranks #2 in the Business Intelligence category on Hotel Tech Report. 94% of 258 hoteliers from 2 countries highly recommend ProfitSword to their peers.

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Scoreboard by Duetto Business Intelligence

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THE PITCH

RATINGS BEST FOR

HT Score

Duetto ranks #3 in the Business Intelligence category on Hotel Tech Report. 92% of 141 hoteliers from 6 countries highly recommend Duetto to their peers.

Scoreboard by Duetto Business Intelligence

THE PITCH

RATINGS

HT Score

Duetto ranks #3 in the Business Intelligence category on Hotel Tech Report. 92% of 141 hoteliers from 6 countries highly recommend Duetto to their peers.

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Duve Upselling Upselling Software

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THE PITCH

RATINGS BEST FOR

HT Score

Duve ranks #2 in the Upselling Software category on Hotel Tech Report. 95% of 120 hoteliers from 6 countries highly recommend Duve to their peers.

Duve Upselling Upselling Software

THE PITCH

RATINGS

HT Score

Duve ranks #2 in the Upselling Software category on Hotel Tech Report. 95% of 120 hoteliers from 6 countries highly recommend Duve to their peers.

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Easyway Smart Upselling Upselling Software

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THE PITCH

RATINGS BEST FOR

HT Score

Easyway ranks #3 in the Upselling Software category on Hotel Tech Report. 97% of 78 hoteliers from 10 countries highly recommend Easyway to their peers.

Easyway Smart Upselling Upselling Software

THE PITCH

RATINGS

HT Score

Easyway ranks #3 in the Upselling Software category on Hotel Tech Report. 97% of 78 hoteliers from 10 countries highly recommend Easyway to their peers.

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The Hotels Network (Parity Management) Hotel Rate Parity

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THE PITCH

RATINGS BEST FOR

HT Score

The Hotels Network ranks #2 in the Hotel Rate Parity category on Hotel Tech Report. 96% of 92 hoteliers from 8 countries highly recommend The Hotels Network to their peers.

The Hotels Network (Parity Management) Hotel Rate Parity

THE PITCH

RATINGS

HT Score

The Hotels Network ranks #2 in the Hotel Rate Parity category on Hotel Tech Report. 96% of 92 hoteliers from 8 countries highly recommend The Hotels Network to their peers.

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Finalists / Marketing

List includes: Profitroom, Avvio, dailypoint™, TrustYou, Triptease, The Guestbook, Net Affinity, Sojern, Quicktext, HiJiffy and SiteMinder

Profitroom Booking Engine 360 Booking Engine

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THE PITCH

RATINGS BEST FOR

HT Score

Profitroom ranks #2 in the Booking Engine category on Hotel Tech Report. 95% of 289 hoteliers from 8 countries highly recommend Profitroom to their peers.

Profitroom Booking Engine 360 Booking Engine

THE PITCH

RATINGS

HT Score

Profitroom ranks #2 in the Booking Engine category on Hotel Tech Report. 95% of 289 hoteliers from 8 countries highly recommend Profitroom to their peers.

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allora.ai Booking Engine by SHR Group (formerly Avvio) Booking Engine

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THE PITCH

RATINGS BEST FOR

HT Score

Avvio ranks #3 in the Booking Engine category on Hotel Tech Report. 95% of 220 hoteliers from 4 countries highly recommend Avvio to their peers.

allora.ai Booking Engine by SHR Group (formerly Avvio) Booking Engine

THE PITCH

RATINGS

HT Score

Avvio ranks #3 in the Booking Engine category on Hotel Tech Report. 95% of 220 hoteliers from 4 countries highly recommend Avvio to their peers.

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Profitroom Marketing Automation Hotel CRM & Email Marketing

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THE PITCH

RATINGS BEST FOR

100

HT Score

Profitroom ranks #2 in the Hotel CRM & Email Marketing category on Hotel Tech Report. 95% of 152 hoteliers from 3 countries highly recommend Profitroom to their peers.

Profitroom Marketing Automation Hotel CRM & Email Marketing

THE PITCH

RATINGS

100

HT Score

Profitroom ranks #2 in the Hotel CRM & Email Marketing category on Hotel Tech Report. 95% of 152 hoteliers from 3 countries highly recommend Profitroom to their peers.

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dailypoint™ 360° – Central Data Management Hotel CRM & Email Marketing

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THE PITCH

RATINGS BEST FOR

HT Score

dailypoint™ ranks #3 in the Hotel CRM & Email Marketing category on Hotel Tech Report. 87% of 97 hoteliers from 4 countries highly recommend dailypoint™ to their peers.

dailypoint™ 360° – Central Data Management Hotel CRM & Email Marketing

THE PITCH

RATINGS

HT Score

dailypoint™ ranks #3 in the Hotel CRM & Email Marketing category on Hotel Tech Report. 87% of 97 hoteliers from 4 countries highly recommend dailypoint™ to their peers.

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TrustYou (Reputation) Reputation Management

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THE PITCH

RATINGS BEST FOR

100

HT Score

TrustYou ranks #2 in the Reputation Management category on Hotel Tech Report. 88% of 215 hoteliers from 15 countries highly recommend TrustYou to their peers.

TrustYou (Reputation) Reputation Management

THE PITCH

RATINGS

100

HT Score

TrustYou ranks #2 in the Reputation Management category on Hotel Tech Report. 88% of 215 hoteliers from 15 countries highly recommend TrustYou to their peers.

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Triptease: Convert Direct Booking Tools

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THE PITCH

RATINGS BEST FOR

HT Score

Triptease ranks #2 in the Direct Booking Tools category on Hotel Tech Report. 93% of 134 hoteliers from 8 countries highly recommend Triptease to their peers.

Triptease: Convert Direct Booking Tools

THE PITCH

RATINGS

HT Score

Triptease ranks #2 in the Direct Booking Tools category on Hotel Tech Report. 93% of 134 hoteliers from 8 countries highly recommend Triptease to their peers.

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The Guestbook: Cash Rewards Suite Direct Booking Tools

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THE PITCH

RATINGS BEST FOR

HT Score

The Guestbook ranks #3 in the Direct Booking Tools category on Hotel Tech Report. 98% of 60 hoteliers from 2 countries highly recommend The Guestbook to their peers.

The Guestbook: Cash Rewards Suite Direct Booking Tools

THE PITCH

RATINGS

HT Score

The Guestbook ranks #3 in the Direct Booking Tools category on Hotel Tech Report. 98% of 60 hoteliers from 2 countries highly recommend The Guestbook to their peers.

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Net Affinity (Digital Marketing) Digital Marketing Agencies

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THE PITCH

RATINGS BEST FOR

HT Score

Net Affinity ranks #2 in the Digital Marketing Agencies category on Hotel Tech Report. 94% of 114 hoteliers from 2 countries highly recommend Net Affinity to their peers.

Net Affinity (Digital Marketing) Digital Marketing Agencies

THE PITCH

RATINGS

HT Score

Net Affinity ranks #2 in the Digital Marketing Agencies category on Hotel Tech Report. 94% of 114 hoteliers from 2 countries highly recommend Net Affinity to their peers.

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Sojern Digital Marketing Agencies

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THE PITCH

RATINGS BEST FOR

HT Score

Sojern ranks #3 in the Digital Marketing Agencies category on Hotel Tech Report. 96% of 78 hoteliers from 3 countries highly recommend Sojern to their peers.

Sojern Digital Marketing Agencies

THE PITCH

RATINGS

HT Score

Sojern ranks #3 in the Digital Marketing Agencies category on Hotel Tech Report. 96% of 78 hoteliers from 3 countries highly recommend Sojern to their peers.

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Quicktext Hotel Chatbots

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THE PITCH

RATINGS BEST FOR

HT Score

Quicktext ranks #2 in the Livechat & Chatbots category on Hotel Tech Report. 95% of 272 hoteliers from 11 countries highly recommend Quicktext to their peers.

Quicktext Hotel Chatbots

THE PITCH

RATINGS

HT Score

Quicktext ranks #2 in the Livechat & Chatbots category on Hotel Tech Report. 95% of 272 hoteliers from 11 countries highly recommend Quicktext to their peers.

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HiJiffy Hotel Chatbot Hotel Chatbots

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

HiJiffy ranks #3 in the Livechat & Chatbots category on Hotel Tech Report. 92% of 83 hoteliers from 6 countries highly recommend HiJiffy to their peers.

HiJiffy Hotel Chatbot Hotel Chatbots

THE PITCH

RATINGS

HT Score

HiJiffy ranks #3 in the Livechat & Chatbots category on Hotel Tech Report. 92% of 83 hoteliers from 6 countries highly recommend HiJiffy to their peers.

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SiteMinder Demand Plus Metasearch & Ad Tech

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THE PITCH

RATINGS BEST FOR

HT Score

SiteMinder ranks #2 in the Metasearch & Ad Tech category on Hotel Tech Report. 91% of 77 hoteliers from 6 countries highly recommend SiteMinder to their peers.

SiteMinder Demand Plus Metasearch & Ad Tech

THE PITCH

RATINGS

HT Score

SiteMinder ranks #2 in the Metasearch & Ad Tech category on Hotel Tech Report. 91% of 77 hoteliers from 6 countries highly recommend SiteMinder to their peers.

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Profitroom Websites Website Design

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THE PITCH

RATINGS BEST FOR

100

HT Score

Profitroom ranks #2 in the Website Design category on Hotel Tech Report. 95% of 151 hoteliers from 1 countries highly recommend Profitroom to their peers.

Profitroom Websites Website Design

THE PITCH

RATINGS

100

HT Score

Profitroom ranks #2 in the Website Design category on Hotel Tech Report. 95% of 151 hoteliers from 1 countries highly recommend Profitroom to their peers.

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SiteMinder Website Builder Website Design

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THE PITCH

RATINGS BEST FOR

100

HT Score

SiteMinder ranks #3 in the Website Design category on Hotel Tech Report. 91% of 123 hoteliers from 8 countries highly recommend SiteMinder to their peers.

SiteMinder Website Builder Website Design

THE PITCH

RATINGS

100

HT Score

SiteMinder ranks #3 in the Website Design category on Hotel Tech Report. 91% of 123 hoteliers from 8 countries highly recommend SiteMinder to their peers.

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dailypoint™ Loyalty Loyalty Programs for Independents

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THE PITCH

RATINGS BEST FOR

HT Score

dailypoint™ ranks #2 in the Loyalty Programs for Independents category on Hotel Tech Report. 90% of 28 hoteliers from 3 countries highly recommend dailypoint™ to their peers.

dailypoint™ Loyalty Loyalty Programs for Independents

THE PITCH

RATINGS

HT Score

dailypoint™ ranks #2 in the Loyalty Programs for Independents category on Hotel Tech Report. 90% of 28 hoteliers from 3 countries highly recommend dailypoint™ to their peers.

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Finalists / MICE

List includes: Tripleseat

Tripleseat (Group Sales Management Platform) Group Sales Management Software

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THE PITCH

RATINGS BEST FOR

HT Score

Tripleseat ranks #2 in the Group Sales Management Software category on Hotel Tech Report. 83% of 28 hoteliers from 1 countries highly recommend Tripleseat to their peers.

Tripleseat (Group Sales Management Platform) Group Sales Management Software

THE PITCH

RATINGS

HT Score

Tripleseat ranks #2 in the Group Sales Management Software category on Hotel Tech Report. 83% of 28 hoteliers from 1 countries highly recommend Tripleseat to their peers.

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Tripleseat Event Management Software

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THE PITCH

RATINGS BEST FOR

HT Score

Tripleseat ranks #2 in the Event Management Software category on Hotel Tech Report. 92% of 75 hoteliers from 1 countries highly recommend Tripleseat to their peers.

Tripleseat Event Management Software

THE PITCH

RATINGS

HT Score

Tripleseat ranks #2 in the Event Management Software category on Hotel Tech Report. 92% of 75 hoteliers from 1 countries highly recommend Tripleseat to their peers.

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Finalists / IT & Building Management

List includes: ALICE, hub OS and Pacer

hub OS Maintenance Hotel Maintenance Software

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

hub OS ranks #3 in the Hotel Maintenance Software category on Hotel Tech Report. 96% of 139 hoteliers from 6 countries highly recommend hub OS to their peers.

hub OS Maintenance Hotel Maintenance Software

THE PITCH

RATINGS

HT Score

hub OS ranks #3 in the Hotel Maintenance Software category on Hotel Tech Report. 96% of 139 hoteliers from 6 countries highly recommend hub OS to their peers.

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Pacer Hotel Pre-Opening, Renovations & Development

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THE PITCH

RATINGS BEST FOR

HT Score

Pacer ranks #2 in the Hotel Pre-Opening, Renovations & Development category on Hotel Tech Report. 91% of 46 hoteliers from 1 countries highly recommend Pacer to their peers.

Pacer Hotel Pre-Opening, Renovations & Development

THE PITCH

RATINGS

HT Score

Pacer ranks #2 in the Hotel Pre-Opening, Renovations & Development category on Hotel Tech Report. 91% of 46 hoteliers from 1 countries highly recommend Pacer to their peers.

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Finalists / Food & Beverage

List includes: Oracle Hospitality

Oracle MICROS Point of Sale for Hotel Restaurants Restaurant Management Software

Learn More

THE PITCH

RATINGS BEST FOR

HT Score

Oracle Hospitality ranks #2 in the Restaurant Management Software category on Hotel Tech Report. 91% of 108 hoteliers from 5 countries highly recommend Oracle Hospitality to their peers.

Oracle MICROS Point of Sale for Hotel Restaurants Restaurant Management Software

THE PITCH

RATINGS

HT Score

Oracle Hospitality ranks #2 in the Restaurant Management Software category on Hotel Tech Report. 91% of 108 hoteliers from 5 countries highly recommend Oracle Hospitality to their peers.

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Hotel management software has become an essential tool for hoteliers across the hospitality industry. The property management system (PMS) is the centerpiece of hotel operations and automation, including the booking engine, check-in, front desk, and much more. This software solution can streamline hotel operations, improve the guest experience, and increase profitability.

A cloud-based PMS allows hoteliers to access real-time data from anywhere, making it easy to manage room inventory, pricing, and occupancy. The PMS is integrated with a channel manager to manage bookings and rates across multiple online travel agencies (OTAs). The point of sale (POS) system is also integrated, making payment processing and invoicing easier for guests.

Hotel reservation management has become more user-friendly, thanks to mobile apps and software systems such as Cloudbeds and Little Hotelier. These providers offer hotel PMS solutions that can manage every aspect of a hotel's day-to-day operations. With modules for revenue management, CRM, upsell, event management, and messaging, hoteliers have access to a comprehensive management solution that covers all of their needs.

For independent hotels, small hotels, bed and breakfasts, motels, hostels, campgrounds, and vacation rentals, hotel management software is especially important. It allows small properties to compete with larger hotel chains and reach a wider audience through online booking engines, social media, and their own hotel website builder. The best hotel management software provides management tools and workflows that can help automate back-office tasks, including rate management, central reservation, and event management.

One of the primary benefits of a hotel management solution is the ability to manage inventory and avoid overbookings. With real-time updates and online booking engines, hotels can manage their occupancy levels, and use dynamic pricing strategies to increase revenue. Additionally, hoteliers can use these software solutions to improve customer support and create a better guest experience.

The importance of having great hotel management software cannot be overstated. It is essential for hoteliers to stay competitive in the hospitality industry, manage their day-to-day operations efficiently, and improve the overall guest experience. With the right hotel management software, any hotel can streamline their operations, increase direct bookings, and grow their profitability.

The best hospitality software of 2023, as determined by tens of thousands of verified hotelier reviews submitted during the esteemed Hoteltechawards, has proven to be a game-changer for the hotel industry. This next-generation software goes beyond traditional Property Management Systems (PMS) by incorporating cutting-edge automation, real-time functionalities, and cloud-based technology to optimize hotel operations and streamline day-to-day workflows.

The top-performing software solutions have demonstrated exceptional capabilities in enhancing the guest experience, maximizing profitability, and increasing occupancy rates. With user-friendly interfaces and intuitive modules, hoteliers can easily manage reservations, invoicing, payment processing, and rate management all in one centralized system.

One of the key features that sets these software providers apart is their ability to facilitate direct bookings through mobile apps and online platforms, reducing reliance on OTAs and Expedia, which ultimately translates to higher revenue for the hotels. Moreover, integrated Channel Managers enable seamless connectivity with various booking engines, allowing hoteliers to reach a broader audience across multiple platforms.

The software also proves to be invaluable for boutique hotels, motels, hostels, vacation rentals, B&Bs, and independent hotels, as it offers tailored functionalities to meet the specific needs of different types of properties. Whether it's event management for hotel chains, or onboarding systems for small hotels, the software can be customized to cater to various requirements.

In addition to front office and guest services, these comprehensive solutions extend their capabilities to back-office functionalities, such as budgeting and invoicing, ensuring that all aspects of hotel management are covered.

The inclusion of CRM and messaging tools enhances customer support and engagement, allowing hoteliers to upsell services and upgrades effectively while harnessing the power of social media to reach a broader audience.

Notable names in the industry, such as Cloudbeds, Little Hotelier, eZee, and Hotelogix, have emerged as top providers, offering exceptional hospitality software that addresses the diverse needs of hotel businesses. Their cloud-based systems have become essential tools in managing day-to-day hotel operations with ease and efficiency.

As the hospitality industry continues to evolve, these best hotel management software solutions have proven their worth in maximizing profitability, providing superior guest experiences, and optimizing overall hotel performance. By embracing the power of automation and real-time functionalities, hoteliers can confidently steer their properties towards success in 2023 and beyond.

Jordan Hollander

CEO @ HotelTechReport Linkedin profile

Jordan is the co-founder of HotelTechReport, the hotel industry's app store where millions of professionals discover tech tools to transform their businesses. He was previously on the Global Partnerships team at Starwood Hotels & Resorts. Prior to his work with SPG, Jordan was Director of Business Development at MWT Hospitality and an equity analyst at Wells Capital Management. Jordan received his MBA from Northwestern’s Kellogg School of Management where he was a Zell Global Entrepreneurship Scholar and a Pritzker Group Venture Fellow.

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