Knowcross (Staff Solutions)

Ranked 19th (out of 45) in Staff Collaboration Tools

Staff Collaboration Tools

Guest Service Management, Houskeeping Software, Guest Data on Smartphones, Guest Complaint Managemen...

Ratings Snapshot

Certificate of Excellence
Read 1 reviews
90%
Recommend
HTR Score icon
HT SCORE
7 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Profile indicator arrow
Knowcross (Staff Solutions) has fewer than 10 reviews in the past 6-months.

Learn more about review recency →
Reviews Summary

Ranked #19 out of 45 in Staff Collaboration Tools

Ease of Use
5.0/5
ROI
N/A
Implementation
N/A
Customer support
4.0/5
Verified Customer Support

Knowcross Limited’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more
Most popular for
  • City Center 1 verified reviews
    90%
    1 verified reviews

Knowcross (Staff Solutions) Overview

Knowcross (Staff Solutions) Overview

KNOWCROSS is the global leader in technology intelligence for the hospitality operations industry. KNOWCROSS has over 300+ customers across 40+ countries and offers a suite of software services that enhance efficiency and guest service with a direct impact on the bottom-line. Customers include Rosewood Hotels & Resorts, Kempinski Hotels, Hyatt, Radisson Hotels, Holiday Inn, Shangri-La Hotels and R...

About Knowcross Limited

Founded in 2002 | Headquarters in United Kingdom | 65 employees

Integrates with

  • Guest Room Tablets
  • Guest Messaging Software
  • Hotel Guest Apps
Browse integrations (19 verified)

Pros & Cons

Like 90% recommend

Front Office Manager from City Center

- A straightforward system that is easy to use. - Able to churn statistics easily and reports are easy to understand as well. - Customer support is also prompt. - Being able to use the checklist on the go is useful fo...

Front Office Manager from City Center

- Minor glitches in the system along the way but nothing seems too much for them to fix so no complaints about that.

Read Reviews

Expert Q&A and Partner Recommendations

Recommend empty

Knowcross Limited hasn’t been recommended by any experts or partners yet

Learn more about expert recommendations
Recommended by

Knowcross Limited Alternatives

View Knowcross Limited alternatives

Find the perfect fit

Want to find out if Knowcross Limited is the best fit for your hotel?

Take the Quiz
Quiz image profile

GETTING STARTED

Download the 2021 Staff Collaboration Tools buyer’s guide

Free download
Buyers cover image buyes image guides

Features

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing
  • Staff Collaboration
  • Asset Tracking
  • Meter Reading
  • File Library Support (images, documents and videos)
  • Work Prioritization

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Singapore

1 Verified Knowcross Limited Reviews

Likelihood to Recommend
Filter by property type
Filter by geography
notification
Low review volume alert

This vendor is 99% below the category average..

Arrow down notification
Declining share of voice

This vendor has fewer recent reviews than average compared to other top Staff Collaboration Tools providers. It is advised that you ask for recent references before proceeding.

Sep 06, 2018

Knowcross (Staff Solutions) Review: Overall Great Experience!!

Front Office Manager from City Center in Singapore (Singapore)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

- A straightforward system that is easy to use. - Able to churn statistics easily and reports are easy to understand as well. - Customer support is also prompt. - Being able to use the checklist on the...

What do you dislike or think could be improved?

- Minor glitches in the system along the way but nothing seems too much for them to fix so no complaints about that.

Customer support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

Pricing

Profile empty

Knowcross Limited hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

Recent News & Content

Related articles

View all

Related industry news

View all

Resources & reports

View all

Popular Knowcross (Staff Solutions) Integrations

View all (19 Knowcross Limited Integrations)