Quore

Ranked 11th (out of 45) in Staff Collaboration Tools

Staff Collaboration Tools

Smarter Team, Happier Guests

Ratings Snapshot

Certificate of Excellence
Read 118 reviews
90%
Recommend
HTR Score icon
HT SCORE
58 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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In the last 18-months hoteliers who reviewed Quore were less than 70% likely to recommend the product which is impacting their HT Score.

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Quore has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #11 out of 45 in Staff Collaboration Tools

Ease of Use
4.4/5
ROI
4.4/5
Implementation
4.2/5
Customer support
4.4/5
Verified Customer Support

Quore’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Leader: Quore
    92%
    67 verified reviews
  • Airport/ conference Leader: Quore
    86%
    8 verified reviews
  • City Center 7 verified reviews
    93%
    7 verified reviews
  • Limited Service 6 verified reviews
    95%
    6 verified reviews
  • Boutique Leader: Monscierge
    85%
    4 verified reviews
  • Resort Leader: hotelkit
    75%
    4 verified reviews
  • Extended Stay Leader: ALICE
    45%
    2 verified reviews
  • Vacation Rental Leader: Monscierge
    100%
    1 verified reviews
  • Motel 1 verified reviews
    90%
    1 verified reviews

Quore Overview

Quore Overview

Quore is the world’s leading digital hospitality solution. With a suite of 30+ tools for housekeeping, guest relations, engineering and more, we’ve got a solution for every aspect of running your operation. We help streamline the tracking and management of processes, staff and assets across your entire property or portfolio to ensure your hotel runs efficiently and maintains brand and quality ...

About Quore

Founded in 2012 | Headquarters in Franklin United States | 75 employees

Integrates with

  • Guest Room Tablets
  • Guest Messaging Software
  • Staff Collaboration Tools
Browse integrations (6 verified)

Pros & Cons

Like 90% recommend

Training Manager from Branded in Santo Domingo (Dominican Republic)

We like of Quore that is pretty friendly and easy to work with. The applications are adequate and simple in order to follow up and consult information later.

from in Mount Hamilton (United States)

Quore has upgraded our staff communication with ease and we are making it more a part of everything we do everyday in our hotel.

General Manager from City Center

Quore has allowed us to improve communication throughout the hotel and stay on track with inspections. The Connect app has help improve our communication with our guest and grown our Guest Satisfaction scores.

Unknown from Extended Stay

Housekeeping should have easier way to close expired tasks in one time, instead of one by one. Lost and Found should be more organized and have tabs "retrieve" and "give to..." so we know the items have been retrieved ...

Regional Manager from Branded

Improve communication when there are updates and changes to the site and app.

Director of Sales and Marketing in Austin (United States)

Not enough alerts.

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Quore's staff collaboration tool is a must-have for any hotel! All of our mutual customers rave about Quore, and are extremely excited when they find out we integrate! Quore optimizes a hotel's operations like none-other and offers incredible value relative to cost!

by Christopher Hovanessian (Whistle Inc.) on October 15, 2019

Question:

What differentiates this product or service from the competition?

Answer:

Quore is very easy to work with and use. Their team is also incredible, they are very hands-on and have processes in place to ensure your hotel is successful. You just can't fail when you work with their product or team.

by Christopher Hovanessian (Whistle Inc.) on October 15, 2019

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make room in your budget and try it out! They have all the features that you need to run a smooth operation, and you will love working with their team. We have not come across a single hotel that is unhappy with their services -- they are doing things right.

by Christopher Hovanessian (Whistle Inc.) on October 15, 2019

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GETTING STARTED

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Features

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing
  • Staff Collaboration
  • Asset Tracking
  • Meter Reading
  • File Library Support (images, documents and videos)
  • Work Prioritization

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • Dominican Republic
  • Puerto Rico

118 Verified Quore Reviews

Likelihood to Recommend
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Low review volume alert

This vendor is 23% below the category average.

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Staff Collaboration Tools providers. It is advised that you ask for recent references before proceeding.

Dec 25, 2019

Quore Review: " Simply Explore Quore"

Frontdesk from Resort in Dana Point (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

Efficient fast detailed easy enough If you play John Madden football you can use Quore

What do you dislike or think could be improved?

Dashboard Overview seems like a bit much to understand Maybe simplify graphs and room charts to a much more easier understandable interface

Customer support
3.5
Ease of use
3.5
Value for money
3
Implementation
2.5

Dec 24, 2019

Quore Review: Terribly designed, a headache to use

Front Desk Agent from Branded in Fort Collins (United States)

Recommend 0/10
Half blue star
Empty blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

Quore manages to save posts I suppose? I've never gotten malware while using it so I suppose that's a positive. I do not like this product

What do you dislike or think could be improved?

The quore web app is designed very poorly. In order to view any post, the user needs to click on the title, which opens a new web page containing only that post and its comments. Of course, if you wish to...

Customer support
2
Ease of use
1
Value for money
0.5
Implementation
0.5

Dec 15, 2019

Quore Review: Executive Housekeeper Review of Quore

Executive Housekeeper from Airport/ conference in Louisville (United States)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

The wide variety of languages available and the ease of use for everyone of all technical level abilities.

What do you dislike or think could be improved?

push notifications after a set time do not seem to work properly up the hierarchy

Customer support
3.5
Ease of use
4
Value for money
3
Implementation
3

Dec 13, 2019

Quore Review: Great record keeping for all areas in one place

Assistant GM from Limited Service in Naples (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

We love the ease of use, great record keeping for all areas in one place. Great communication tool.

What do you dislike or think could be improved?

The search feature in log book can be improved as results aren't accurate. Closing out tasks could be simpler and faster.

Customer support
5
Ease of use
5
Value for money
5
Implementation
n/a

Dec 13, 2019

Quore Review: Communication made easier. It is an excellent tool for the Hotel industry.

Human Resource/Accounting Manager from Limited Service in Whitemarsh Township (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Communication made easier. It is an excellent tool for the Hotel industry. It just makes the guest service run smoothly and bring all departments work together as a team.

What do you dislike or think could be improved?

accounting process training for the check book process. More training tools required and should go more more aggressive .

Customer support
5
Ease of use
5
Value for money
5
Implementation
5

Dec 12, 2019

Quore Review: Quore makes everyday jobs so much easier

Assistant General Manager from Resort in Surfside Beach (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Quore makes everyday jobs so much easier. Guests also love being able to interact with the staff in different ways like Quore Messenger.

What do you dislike or think could be improved?

Adding specific needs to to-do lists. Make PM list section more user friendly.

Customer support
5
Ease of use
3.5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

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Popular Quore integrations

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