Accounting software and service to power hospitality company performance
HelloGM
4.8 (7 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
HelloGM
Unranked in Finance & Accounting Software
Run all your hotels on one platform.
97% recommended by 5 hotels
More than 50% of HelloGM’s reviews come from United States of America.
Ratings Summary
Ease of Use
4.9/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, HelloGM is the #7 most trending product in the Finance & Accounting Software category (out of 35) and the #569 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreHelloGM’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About HelloGM
Founded in 2019 | Headquarters in South Jordan (United States) | 277 employees
Meet the centralized data analytics and automation platform made for hoteliers by hoteliers.
HelloGM, an MDO company, helps hoteliers overcome data aggregation challenges by bringing state-of-the-art tech to the outdated hospitality industry. We help users make great decisions based on great data with a hotel management system that moves you away from spreadsheets and toward a system that’s centralized and easy to use.
Capabilities
HelloGM doesn’t have any benefits or use cases available
Features
Accounting
4/5 features
Forecasting & Budgeting
4/5 features
Reporting
4/5 features
Compliance & Tax
4/5 features
Data Management & Integration
4/5 features
Available Add-ons & Modules
Reputation Management
Reputation Management
Connect to your online reputation to monitor reviews, investigate guest sentiments and track responses.
Night Audit
Finance & Accounting Software
- Hotel Dashboard - Business summary, comparison with last year, forecast, guest sentiments and guest review scores
- Guest Folio Reconciliations - identify issues with guest folios, adjustments, under sale, day use rooms, no show charges and many more scenarios
- Automate Night Audit Process - no need to manually enter night audit data to spread sheets
Financial Analytics
Business Intelligence
- P&L KPIs - Track cost per occupied rooms, cost as % of revenue, for entire chart of accounts.
- Compare - Compare between your hotels to identify abnormalities
- Works with your Accounting Software
- Works with your Chart of Accounts
Budgeting & Forecasting
Finance & Accounting Software
- Budgeting - Enter budget directly into HelloGM.
- Based on Formulas - Dynamic budgeting based on formulas like $ per occupied rooms, % of room revenue and % of F&B revenue
- Track Variance - Track variance again budget for each category
Labor Cost Management
Scheduling & Labor Management
- Labor KPIs - labor hours, costs, cost per room sold, cost as % or revenue, overtime hours, MPR for Daily, MTD and YTD.
- Budget - track variance with your labor budget
- Compare - Compare between your hotels
- Face Recognition Time clock - Face recognition cloud based time clock, access anywhere/anytime, payroll integrations
Bank Deposit Reconciliation
- Hotel Journal Ledger - Automatically prepares spread sheet for your business, taxes, cash and CC entries
- Credit Card Reconciliation - Reconciles your credit card and cash deposits with bank account
- Bank Grade Security - Bank grade security to ensure peace of mind
- Reconciliations - Daily reconciliations for your revenue with all payment types, and ledgers to identify issues
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Compare HelloGM to Top Alternatives
Next generation cloud based hospitality accounting software.
One Solution. Built for Hotels.
Want to find out if HelloGM is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
10
Great all-around tool for multi hotel owners
Owner from 50-74 room Limited Service & Budget Hotel in Sioux Falls (United States of America)
Verified
2 months ago
Great all around tool for multi hotel owners bringing together reports, rates and day to day hotel operational data all in one place. I like that they are able to take PMS data and QuickBooks Online data and give hotel specific financial reports which add value to drive operational efficiencies. I don't believe there is any competition. I l...
United States of America
United States of America
Owner
Medium Hotel
10
Critical data at your fingertips
President/CEO from 500+ room Branded Hotel in Maplewood (United States of America)
Verified
2 months ago
HelloGM provides critical business intelligence data in an easy to use application that is customizable and with drill down capability. The team as HelloGM is continually adding features and functions that make it easy to monitor performance of our portfolio and the property level teams to respond and make decisions quickly.
United States of America
United States of America
President/CEO
X-Large Hotel
10
Helpful summary
Revenue Manager from 500+ room Branded Hotel in Quincy (United States of America)
Verified
2 months ago
HelloGM pulls all information from all our properties into an easy to read format. It is great to see a summary of the day before right in my email each morning! Support is quick to assist when we need something, and this has in general made issues quick to spot, and a comprehensive data roll up for the higherups!
United States of America
United States of America
Revenue Manager
X-Large Hotel
8
Great reporting
Financial Analyst from 100 to 199 room Branded Hotel in Coralville (United States of America)
Verified
2 months ago
Reports that HelloGM is able to generate and their ability to quickly setup. It's a one stop shop for any data or information that we need. Customer service has been great with assisting and any additions we desired.
United States of America
United States of America
Financial Analyst
Large Hotel
10
One stop shop.
Sr Financial Analyst from 100 to 199 room Branded Hotel in Coralville (United States of America)
Verified
2 months ago
Contains all the Data and reporting needed. very versitile and stores all the reports which can be pulled for later use.
United States of America
United States of America
Sr Financial Analyst
Large Hotel
10
Excellent Service
Accounting from 75-99 room Branded Hotel in Raleigh (United States of America)
Verified
2 months ago
I like that they've identified the key metrics & problems areas in hotel operations and have devised tools to quickly identify areas that need attention without digging too much into the night audit reports.
United States of America
United States of America
Accounting
Large Hotel
10
Awesome Tool!!
VP of Sales from 75-99 room Branded Hotel in Raleigh (United States of America)
Verified
2 months ago
HelloGM is a time saver!! It collects data from night audit reports and outputs into a snap shot of all data management looks for but it is one place. It helps avoid missing mistakes. I highly recommend and TARA is the best support person I have ever had the plessure of dealing with! It merges with all systems and continues to make imporvem...
United States of America
United States of America
VP of Sales
Large Hotel
- 1
It looks like HelloGM is not recommended by any hotels
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This integration hasn’t been verified by Xero yet.
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Support
Unverified
HelloGM has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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