Ranked 1 (out of 10) in Staff Safety
Staff Safety
Staff Safety with the push of a button
Ranked #1 out of 10 in Staff Safety
ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreWith our Staff Safety solution you can keep your employees safe at work. Whenever your staff encounters trouble, they can call for help by pressing the distress button. For rapid response in an emergency or distress situation, you can pinpoint an employee’s location in real time.Elevate your guest experience by making your property ready for location services. Make your guests’ stays more comf...
The global leader in hotel security technology for nearly 40 years, ASSA ABLOY Global Solutions is a part of the ASSA ABLOY Group, a publicly listed company wit...
96% recommend
IT Manager
Cooperate and support with experience
Systems Manager
Easy - Fast - Safe Mobile Key for Guests make their stay easy and accessible.
General Manager
Purchased a full lock system for our hotel. The whole deal was a big sham from start to finish. I would recommend you not to buy from them. Look for a better company such as Onity. The tech support is zero. The sales pe...
What does this product or service do well?
ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.
by Hannah Scott (INTELITY) on November 13, 2020
What differentiates this product or service from the competition?
The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.
by Hannah Scott (INTELITY) on November 13, 2020
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.
by Hannah Scott (INTELITY) on November 13, 2020
Staff members such as housekeepers can often be on a hotel floor entirely by themselves and can understandably feel very vulnerable as a result. The implementing of Vostio Location Solutions- Staff Sa...
December 08, 2022
Assistant IT Manager from Luxury Hotels in Dubai (United Arab Emirates)
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
Nothing as of now which I can comment but in future if I have any will address with the support team
December 08, 2022
Director of Security from Luxury Hotels in Atlanta (United States of America)
The vendor did an excellent job of explaining the product and showed me some very useful features/tools in the product. Also, I like the way the rep follows up from time to time to make sure I am satisfy....
No suggestions at this time. No suggestions at this time. No suggestions at this time. No suggestions at this time.
December 07, 2022
Assistant General Manager from Luxury Hotels in West Hollywood (United States of America)
Assa Abloy has been very responsive to any support needs we have encountered. Although the taking the step to use the devices was mandated, everyone on the team from the housekeepers to management, we all...
I think they should be able to be used as radios that can communicate to one another. Then you could actually speak to one another through the devices it would elimate the need for a radio
December 06, 2022
Director of IT Consulting from Other in Dallas (United States of America)
Assa Abloy is always quick to respond to my requests, they provide quotes quickly and accurately, especially the #StaffSafety team! Jens and Christi are great!
Assa can always get better on pricing. The only reason we ask other vendors for quotes is because of pricing.
December 06, 2022
Director of Security from Luxury Hotels in Los Angeles (United States of America)
We had to get our hotel equipped with panic alarms in a very short window. The Assay Abloy team was very accommodating and efficient. The system is easy to use and we rarely have false alarms.
I don't have any issues to report at this time. The vendor and product have met my expectations. The only suggestion would be for a remote administer to monitor the site occasionally.
December 01, 2022
Director, Operational Excellence & Leadership Development from Other in Denver (United States of America)
Christy and Greg, and all the installers!, are extremely attentive, helpful and just all-around fantastic partners who understand our business and brand/legal requirements. The entire team has been a plea...
Like I stated above, they truly have been a great partner, and I can think of nothing to improve. I would highly recommend Assa Abloy associate alert devices and their entire system to anyone looking to i...
Modernizing the Hotel Access Management System
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General Manager
Very user friendly and easy to navigate. Reporting is a plus over old system.