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ASSA ABLOY Global Solutions Staff Safety
4.8 (30 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
ASSA ABLOY Global Solutions Staff Safety
Ranked 1 (out of 9) in Staff Safety
Staff Safety with the push of a button
95% recommended by 143 hotels
ASSA ABLOY Global Solutions is popular in United States of America, United Arab Emirates and India.
Ratings Summary
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, ASSA ABLOY Global Solutions Staff Safety is the #1 most trending product in the Staff Safety category (out of 9) and the #45 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About ASSA ABLOY Global Solutions Staff Safety
Founded in 1979 | Headquarters in Sweden | 4259 employees
With our Staff Safety solution you can keep your employees safe at work. Whenever your staff encounters trouble, they can call for help by pressing the distress button. For rapid response in an emergency or distress situation, you can pinpoint an employee’s location in real time.Elevate your guest experience by making your property ready for location services. Make your guests’ stays more comfortable, more convenient, more productive and more secure. Location Solutions lets you rethink the way you do business.
Capabilities
ASSA ABLOY Global Solutions doesn’t have any benefits or use cases available
Features
Hardware
4/5 features
Dashboard
4/5 features
Tracking & Geo-Location
4/5 features
Safety Features
4/5 features
Pricing
Pricing Available By Request
ASSA ABLOY Global Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Popularity by Segment
Size
1 | X-Small (1-9 room)
8 | Medium (25-74 room)
44 | Large (75-199 room)
80 | X-Large (200+ room)
Country
25 | United States of America
17 | United Arab Emirates
15 | India
8 | South Africa
7 | Thailand
5 | China
5 | United Kingdom
5 | Turkey
5 | Romania
5 | Netherlands
4 | Panama
4 | Hong Kong
4 | Saudi Arabia
3 | Australia
3 | Ethiopia
3 | Vietnam
3 | Canada
2 | Portugal
2 | Armenia
2 | Georgia
2 | Germany
2 | Nigeria
2 | Singapore
1 | Algeria
1 | Macau
1 | Egypt
1 | Morocco
1 | Rwanda
1 | Ghana
1 | Kenya
1 | Tanzania
1 | Peru
1 | Japan
1 | Kuwait
1 | Bulgaria
1 | Ukraine
1 | Puerto Rico
1 | Finland
Type
92 | Branded Hotels
45 | Luxury Hotels
23 | City Center Hotels
19 | Resorts
11 | Boutiques
9 | Extended Stay & Serviced Apartments
7 | Bed & Breakfast & Inns
7 | Limited Service & Budget Hotels
6 | Airport/Conference Hotels
6 | Hostels
6 | RV Parks & Campgrounds
3 | Vacation Rentals & Villas
1 | Motels
Region
40 | Asia Pacific
30 | Middle East
28 | North America
22 | Europe
19 | Africa
5 | South America
3 | Oceania
1 | Central America
Category
142 | Mobile Key & Keyless Entry
30 | Staff Safety
Hotelier Rating
10
The vendor as in town and reached out to see if she could assist with the product.
Director of Security from 200 to 499 room Branded Hotel in Atlanta (United States of America)
Verified
11 months ago
The vendor did an excellent job of explaining the product and showed me some very useful features/tools in the product. Also, I like the way the rep follows up from time to time to make sure I am satisfy.
United States of America
United States of America
Director of Security
X-Large Hotel
10
Amazing application
Assistant IT Manager from 100 to 199 room Luxury Hotel in Dubai (United Arab Emirates)
Verified
11 months ago
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
United Arab Emirates
United Arab Emirates
Assistant IT Manager
Large Hotel
9
Assa Abloy seamless technology
Assistant General Manager from 200 to 499 room Luxury Hotel in West Hollywood (United States of America)
Verified
11 months ago
Assa Abloy has been very responsive to any support needs we have encountered. Although the taking the step to use the devices was mandated, everyone on the team from the housekeepers to management, we all think the technology is a big step forward in providing a safer environment and protecting our employees and guests.
United States of America
United States of America
Assistant General Manager
X-Large Hotel
10
The Assa Abloy Team is very effecitent and accomodating.
Director of Security from 500+ room Branded Hotel in Los Angeles (United States of America)
Verified
11 months ago
We had to get our hotel equipped with panic alarms in a very short window. The Assay Abloy team was very accommodating and efficient. The system is easy to use and we rarely have false alarms.
United States of America
United States of America
Director of Security
X-Large Hotel
10
Great service and good solution.
Director of IT Consulting from 1 to 4 room City Center Hotel in Dallas (United States of America)
Verified
11 months ago
Assa Abloy is always quick to respond to my requests, they provide quotes quickly and accurately, especially the #StaffSafety team! Jens and Christi are great!
United States of America
United States of America
Director of IT Consulting
X-Small Hotel
10
Panic Buttons - Superior Partners!
Director, Operational Excellence & Leadership Development from 500+ room Boutique in Denver (United States of America)
Verified
11 months ago
Christy and Greg, and all the installers!, are extremely attentive, helpful and just all-around fantastic partners who understand our business and brand/legal requirements. The entire team has been a pleasure to work with. One of our General Managers complimented the installer/trainer saying he was the best installer they have ever had for...
United States of America
United States of America
Director, Operational Excellence & Leadership Development
X-Large Hotel
10
We use mobile key and staff safety solutions from Assa Abloy and are very happy with their products.
Director of IT - Hotel Openings and Transitions from 500+ room Branded Hotel in Chicago (United States of America)
Verified
12 months ago
Great SaaS based software platform and good support with decent commercial terms. Their R&D is constantly innovating and keeping their product current.
United States of America
United States of America
Director of IT - Hotel Openings and Transitions
X-Large Hotel
10
Mobile key feature is very good.
Asst iT manager from 100 to 199 room Resort in Kukas (India)
Verified
12 months ago
Wang hospitality support is very good,I called many times after office, they have given support, staff is very supportive and very helpful.
India
India
Asst iT manager
Large Hotel
9
Very impress Assaabloy
Multi-Property IT Manager from 200 to 499 room Luxury Hotel in Tambon Ratsada (Thailand)
Verified
13 months ago
Local support response very quick and ready to onsite when facing trouble. Escalation issue is also effective when local support cannot resolve issue. Sales representative working closely to customer when get feedback.
Thailand
Thailand
Multi-Property IT Manager
X-Large Hotel
10
Review from Viet Nam
Director of IT from 500+ room City Center Hotel in (Vietnam)
Verified
14 months ago
Very good support from Assa Abloy especially in Vietnam ,diversity of products, lock system is running smoothly, nice lock product
Vietnam
Vietnam
Director of IT
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.
Showing all answers to: "What does this product or service do well?"
Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.
ASSA is the world leader in locks and door technology, known for quality. Their team has been wonderful to work with as we deploy their integrated SDK as a part of our platform, enabling our system to provide guests with fully streamlined room and common area access.
With a stratgic partnership dating back to 2016, Zaplox has developed a great relationship with ASSA ABLOY Global Solutions and has tight integrations with the ASSA ABLOY's Mobile Access solutions and BLE-enabled door locks for hospitality. ASSA ABLOY offers industry-leading, proven solutions and the hardware is top-notch quality. Through the Zaplox integration, ASSA ABLOY's customers are able to offer guests a contact-free mobile guest journey that goes far beyond the mobile key with mobile check-in/checkout, promotions, payment, and the ability for guests to communicate with staff in real-time.
Question:
What differentiates this product or service from the competition?
Answer:
Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.
Showing all answers to: "What differentiates this product or service from the competition?"
Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.
The ASSA team deeply understands the check-in and entry process as well as the hardware that powers these processes. That expertise differentiates them in the market and INTELITY recommends them to customers globally.
ASSA ABLOY has more than 25 years experience and has developed from a regional supplier of mechanical locks to becoming the global leader in access solutions. With is vast customer and partner network, ASSA ABLOY is truly a global player and ideal fit for hotel chains with multiple properties spread across several geographies.
Zaplox validated integration allows properties to implement a mobile guest journey based on Zaplox's guest app with mobile check-in and mobile keys, tightly integrated with ASSA ABLOY's BLE locks. Hotels will benefits from more than six years of partnership and the knowledge we developed from our large installed in both the United States and Europe. By working with ASSA ABLOY, Zaplox gets access to thousands of hotels around the world and we enjoy great support from the ASSA ABLOY Global Solutions Team.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache
Their locks are top quality, they have a lot of strength in the market, and their security is very good. They're also definitely innovating and looking for ways to keep evolving, which is important.
ASSA ABLOY clearly stands for high quality, but take time to learn more about third party integrations and how you can maximize the value from your investment in BLE locks. The mobile key is only part of the experience, explore how you can improve the guest experience with mobile check-in/checkout, mobile payment, access to promotions and ability to communicate with hotel staff via a guest app - fully integrated with both the hotel's lock system and PMS.
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Support
Unverified
ASSA ABLOY Global Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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