ASSA ABLOY Global Solutions Staff Safety

4.8 (30 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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ASSA ABLOY Global Solutions Staff Safety

4.8 (30 REVIEWS)

Ranked 1 (out of 9) in Staff Safety

Staff Safety with the push of a button

ASSA ABLOY Global Solutions is popular in United States of America, United Arab Emirates and India.

Ratings Summary

4.8
Excellent
Ease of Use
4.6/5
Customer Support
4.4/5
ROI
4.5/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, ASSA ABLOY Global Solutions Staff Safety is the #1 most trending product in the Staff Safety category (out of 9) and the #45 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

ASSA ABLOY Global Solutions’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About ASSA ABLOY Global Solutions Staff Safety
Founded in 1979 | Headquarters in Sweden | 4259 employees
With our Staff Safety solution you can keep your employees safe at work. Whenever your staff encounters trouble, they can call for help by pressing the distress button. For rapid response in an emergency or distress situation, you can pinpoint an employee’s location in real time.Elevate your guest experience by making your property ready for location services. Make your guests’ stays more comfortable, more convenient, more productive and more secure. Location Solutions lets you rethink the way you do business.

Capabilities

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ASSA ABLOY Global Solutions doesn’t have any benefits or use cases available

Features

Hardware

4/5 features

Dashboard

4/5 features

Tracking & Geo-Location

4/5 features

Safety Features

4/5 features

Pricing

Pricing Available By Request

ASSA ABLOY Global Solutions has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Popularity by Segment

Size

1 | X-Small (1-9 room)

8 | Medium (25-74 room)

44 | Large (75-199 room)

80 | X-Large (200+ room)

Country

25 | United States of America

17 | United Arab Emirates

15 | India

8 | South Africa

7 | Thailand

5 | China

5 | United Kingdom

5 | Turkey

5 | Romania

5 | Netherlands

4 | Panama

4 | Hong Kong

4 | Saudi Arabia

3 | Australia

3 | Ethiopia

3 | Vietnam

3 | Canada

2 | Portugal

2 | Armenia

2 | Georgia

2 | Germany

2 | Nigeria

2 | Singapore

1 | Algeria

1 | Macau

1 | Egypt

1 | Morocco

1 | Rwanda

1 | Ghana

1 | Kenya

1 | Tanzania

1 | Peru

1 | Japan

1 | Kuwait

1 | Bulgaria

1 | Ukraine

1 | Puerto Rico

1 | Finland

Type

92 | Branded Hotels

45 | Luxury Hotels

23 | City Center Hotels

19 | Resorts

11 | Boutiques

9 | Extended Stay & Serviced Apartments

7 | Bed & Breakfast & Inns

7 | Limited Service & Budget Hotels

6 | Airport/Conference Hotels

6 | Hostels

6 | RV Parks & Campgrounds

3 | Vacation Rentals & Villas

1 | Motels

Region

40 | Asia Pacific

30 | Middle East

28 | North America

22 | Europe

19 | Africa

5 | South America

3 | Oceania

1 | Central America

Category

142 | Mobile Key & Keyless Entry

30 | Staff Safety

Hotelier Rating

Excellent
129
Very Good
17
Average
3
Poor
1
Terrible
1

Property Size

  • X-Small (1)
  • Medium (8)
  • Large (44)
  • X-Large (80)

Country

  • United States of America
    United States of America
    (25)
  • United Arab Emirates
    United Arab Emirates
    (17)
  • India
    India
    (15)
  • South Africa
    South Africa
    (8)
  • Thailand
    Thailand
    (7)
  • China
    China
    (5)
  • United Kingdom
    United Kingdom
    (5)
  • Turkey
    Turkey
    (5)
  • Romania
    Romania
    (5)
  • Netherlands
    Netherlands
    (5)
  • Panama
    Panama
    (4)
  • Hong Kong
    Hong Kong
    (4)
  • Saudi Arabia
    Saudi Arabia
    (4)
  • Australia
    Australia
    (3)
  • Ethiopia
    Ethiopia
    (3)
  • Vietnam
    Vietnam
    (3)
  • Canada
    Canada
    (3)
  • Portugal
    Portugal
    (2)
  • Armenia
    Armenia
    (2)
  • Georgia
    Georgia
    (2)
  • Germany
    Germany
    (2)
  • Nigeria
    Nigeria
    (2)
  • Singapore
    Singapore
    (2)
  • Algeria
    Algeria
    (1)
  • Macau
    Macau
    (1)
  • Egypt
    Egypt
    (1)
  • Morocco
    Morocco
    (1)
  • Rwanda
    Rwanda
    (1)
  • Ghana
    Ghana
    (1)
  • Kenya
    Kenya
    (1)
  • Tanzania
    Tanzania
    (1)
  • Peru
    Peru
    (1)
  • Japan
    Japan
    (1)
  • Kuwait
    Kuwait
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Ukraine
    Ukraine
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Finland
    Finland
    (1)

Region

  • North America
    North America
    (28)
  • Europe
    Europe
    (22)
  • Asia Pacific
    Asia Pacific
    (40)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (30)
  • South America
    South America
    (5)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (19)
10

The vendor as in town and reached out to see if she could assist with the product.

Director of Security from 200 to 499 room Branded Hotel in Atlanta (United States of America)

Verified
11 months ago
The vendor did an excellent job of explaining the product and showed me some very useful features/tools in the product. Also, I like the way the rep follows up from time to time to make sure I am satisfy.
Country United States of America
Director of Security
X-Large Hotel
10

Amazing application

Assistant IT Manager from 100 to 199 room Luxury Hotel in Dubai (United Arab Emirates)

Verified
11 months ago
Reliable support anytime we have any issues and is fixed on time, always easy to reach support at anytime and day.
Country United Arab Emirates
Assistant IT Manager
Large Hotel
9

Assa Abloy seamless technology

Assistant General Manager from 200 to 499 room Luxury Hotel in West Hollywood (United States of America)

Verified
11 months ago
Assa Abloy has been very responsive to any support needs we have encountered. Although the taking the step to use the devices was mandated, everyone on the team from the housekeepers to management, we all think the technology is a big step forward in providing a safer environment and protecting our employees and guests.
Country United States of America
Assistant General Manager
X-Large Hotel
10

The Assa Abloy Team is very effecitent and accomodating.

Director of Security from 500+ room Branded Hotel in Los Angeles (United States of America)

Verified
11 months ago
We had to get our hotel equipped with panic alarms in a very short window. The Assay Abloy team was very accommodating and efficient. The system is easy to use and we rarely have false alarms.
Country United States of America
Director of Security
X-Large Hotel
10

Great service and good solution.

Director of IT Consulting from 1 to 4 room City Center Hotel in Dallas (United States of America)

Verified
11 months ago
Assa Abloy is always quick to respond to my requests, they provide quotes quickly and accurately, especially the #StaffSafety team! Jens and Christi are great!
Country United States of America
Director of IT Consulting
X-Small Hotel
10

Panic Buttons - Superior Partners!

Director, Operational Excellence & Leadership Development from 500+ room Boutique in Denver (United States of America)

Verified
11 months ago
Christy and Greg, and all the installers!, are extremely attentive, helpful and just all-around fantastic partners who understand our business and brand/legal requirements. The entire team has been a pleasure to work with. One of our General Managers complimented the installer/trainer saying he was the best installer they have ever had for...
Country United States of America
Director, Operational Excellence & Leadership Development
X-Large Hotel
10

We use mobile key and staff safety solutions from Assa Abloy and are very happy with their products.

Director of IT - Hotel Openings and Transitions from 500+ room Branded Hotel in Chicago (United States of America)

Verified
12 months ago
Great SaaS based software platform and good support with decent commercial terms. Their R&D is constantly innovating and keeping their product current.
Country United States of America
Director of IT - Hotel Openings and Transitions
X-Large Hotel
10

Mobile key feature is very good.

Asst iT manager from 100 to 199 room Resort in Kukas (India)

Verified
12 months ago
Wang hospitality support is very good,I called many times after office, they have given support, staff is very supportive and very helpful.
Country India
Asst iT manager
Large Hotel
9

Very impress Assaabloy

Multi-Property IT Manager from 200 to 499 room Luxury Hotel in Tambon Ratsada (Thailand)

Verified
13 months ago
Local support response very quick and ready to onsite when facing trouble. Escalation issue is also effective when local support cannot resolve issue. Sales representative working closely to customer when get feedback.
Country Thailand
Multi-Property IT Manager
X-Large Hotel
10

Review from Viet Nam

Director of IT from 500+ room City Center Hotel in (Vietnam)

Verified
14 months ago
Very good support from Assa Abloy especially in Vietnam ,diversity of products, lock system is running smoothly, nice lock product
Country Vietnam
Director of IT
X-Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Assa Abloy's integrations to all major PMS vendors make their mobile key solutions an easy to use solution. Additionally, their cloud based solutions are an easy upgrade from existing solutions for both the property and integrating system taking all the hassle out of upgrading. Assa Abloy is a great solution with a huge footprint that is easy to work with.

Question:

What differentiates this product or service from the competition?

Answer:

Assa Abloy's team has solutions for any situation. With a global footprint backed by local experts, their team is able to help overcome any issues and aid with any local standards that must be met to get your solution up and running as quickly as possible.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Assa Abloy is a great global partner in the digital key space. With a global footprint as well as local experts to be able to help it is a great digital key solution. Additionally, the easy of upgrade to new cloud based systems with existing hardware/integrations is so easy it takes so much time and pain away from the usual upgrade headache

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Pernilla Brodd CMO @ Zaplox
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Support

Unverified

ASSA ABLOY Global Solutions has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

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This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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Response Time

Less than a day

Responsiveness

Excellent

Optimized for quick response

This vendor has enabled Instant Connect to deliver fast follow-up to your request and same day price quotes.

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