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Ranked 9th (out of 43)
Top Alternative: HelloShift (Staff)
63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence
Ranked 9th (out of 43)
Top Alternative: HelloShift (Staff)
63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More
Certificate of Excellence

Reviews Summary

100%
Recommend
Ratings Summary
5.0
1 reviews
63 HT Score
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn More

Ranked #9 out of 43 in Service Delivery & Optimization

Ease of Use
5.0/5
ROI
5.0/5
Implementation
5.0/5
Customer support
5.0/5
Verified Customer Support

SynergyMMS’s customer support processes haven’t yet been verified by Hotel Tech Report.

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SynergyMMS Overview

Providing top-notch customer service and managing your hotel’s reputation are top priorities for every hotel owner, especially now that 95 percent of hotel guests research online reviews prior to booking. Luckily, SynergyMMS Operational Efficiency Software, produced by SAI, is here to help. SynergyMMS offers easy-to-use, synergistic tools and at-your-fingertips information to resolve and track issues in real-time with prompts simple enough for employees working to improve their tech skills. The software allows the many departments in hospitality to work together seamlessly and deliver better results through automated cooperation. The customizable interface allows users to see just the information they need in the way it makes the most sense to them. Read more Less

About SynergyMMS

Founded in 1985 | Headquarters in Bowling Green, OH | 20 employees

Integrates with

Pros & Cons

100% recommend

This software is easy to use and provides a way to track tasks that were performed for guests. It is easy to delegate tasks and show when they are complete and how long it took.

Assistant Front Office Manager in San Francisco (United States)

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GETTING STARTED

Download the 2019 Service Delivery & Optimization buyer’s guide

Free download

Features

  • Lost & found module
  • Late checkouts
  • Virtual logbook
  • Real time task tracking
  • Preventative maintenance module
  • Deep cleaning
  • Inspection
  • Print old records
  • Multi-property portfolio monitoring
  • Team goal setting (e.g. rewards sign-ups, satisfaction)
  • Compensation Tracking
  • Mobile access on any device
  • In app translation
  • Analytics dashboard
  • Open API
  • Service Recovery/Escalation
  • Case Management
  • Message Routing

Active Markets

Pricing

Implementation fee
$2501-$7500
Monthly subscription (/room/month)
Less than $3/room/month

Free Service Delivery & Optimization Reports

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