Libero SPA

Ranked 1 (out of 12) in Spa

Spa

Reception and booking system for Wellness & SPA facilities including on-line booking engine

Ratings Snapshot

Certificate of Excellence
Read 88 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 12 in Spa

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

HOTELTIME has opened its internal systems to

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Most popular for
  • Resort 21 verified reviews
    95%
  • Bed & Breakfast 16 verified reviews
    99%
  • Boutique 16 verified reviews
    93%
  • City Center 7 verified reviews
    93%
  • Airport/ conference 6 verified reviews
    98%
  • Extended Stay 5 verified reviews
    88%
  • Vacation Rental 4 verified reviews
    93%
  • Branded 2 verified reviews
    95%
  • Budget 2 verified reviews
    100%
  • Villas 1 verified reviews
    100%

Libero SPA Overview

Libero SPA Overview

The Libero SPA system is a reception, booking and operational system for Wellness and SPA. It can operate as a stand-alone system or be integrated to the HotelTime PMS platform when running in a hotel resort environment. Multi-location/multi-property mode is also available for operations running multiple branches.

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

Integrates with

  • Property Management Systems
  • Restaurant Management Software
Browse integrations (2 verified)

What customers love about Libero SPA

Like 95% recommend

Executive Director from Bed & Breakfast

Now celebrating 10years of cooperation with our chain of TAWAN Thai massage centers in Czech republic and Slovakia - at www.tawan.cz or www.tawan.sk. So far approximately 15000 online gift vouchers and 10000 online reser...

Spa & marketing manager from Boutique

Product is well-arranged, offers comprendious informations for all team-members from therapists and receptionists to management.

Manager from Other

Our hotel is one of the long-term satisfied clients of Hotel Time Solutions a.s. We use all available licenses / programs offered by the company. We especially appreciate personal approach, service and progress.

General manager from Bed & Breakfast

After implementing HotelTime, Vento and Libero in Hotel Stekl 5 years ago, we enjoy especially the following features: - detailed revenue and forecast monthly and daily reports split by segments and by packages - easy ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Solution from Hoteltime is innovative, easy for administration and for integration and prepared for future update of customers proceses. Cloud aplication is very stabile and robust. Communication with support team are quickly and seamless.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

The openness of the system and the connection via API is probably the best on the market in the Czech Republic and Slovakia. Modifications to the system based on customer requirements are handled quickly and professionally. The system integrates a large number of partners without the need for additi...

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ask the customer who has Hoteltime what his experience with the system is. A satisfied customer is always the best reference. No advertisement, but a real customer is the result of long-term good work.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
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+ 1 recommend
Recommended by

Features

  • Loyalty program management
  • Special offers & discounts
  • Guest CRM
  • Appointment reminders
  • Package management
  • Subscription management
  • Commission and incentive handling
  • Online bookings
  • Mobile access on any device

Clients & references

References & testimonials

Testimonial avatar
Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order...
Joanne Bowers Accommodation Manager at the Anglo Educational Services

Featured partners

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Awards & Certifications

techAwards empty image

HOTELTIME doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Czech Republic
  • United Arab Emirates
  • Thailand
  • Hungary
  • United Kingdom
  • Slovakia
  • Maldives

88 Verified HOTELTIME Reviews

Likelihood to Recommend
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December 20, 2021

Libero SPA Review: Advanced Cloud PMS

Receptionist from Vacation Rental in دبي (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Easy to access- a few click can do a lot of work in this pms. Check in a reservation take seconds, so does the check out!

What do you dislike or think could be improved?

Everything works perfectly fine according to what we need in the PMS. Probably in future, there might be changes required and we are confident that they will do it for us

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 16, 2021

Libero SPA Review: High standard and reliability

General Manager from Other in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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Full blue star

What do you like most?

We are using the system for about 12 years now. It has helped us to grow the business to this level "largest chain of Thai massage salons in Czechia". We mostly appreciate: - reliability - never been ha...

What do you dislike or think could be improved?

There are always million things that could suit us better and be precise for what we need, but objectively no system is perfect and there is always a budget cap for the changes/upgrades./systems. We haven...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

Libero SPA Review: Joint interconnection of programs

Manager from Extended Stay in Rokytnice nad Jizerou (Czech Republic)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Easy work with the program. Summary reports from multiple programs at once. The flexibility of use over the web extends to the phone.

What do you dislike or think could be improved?

At the moment, I can't think of anything, any shortcoming has always been quickly resolved or adjusted according to the needs.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2021

Libero SPA Review: Hotel chain 18 hotels with recent implementation

General Manager Orea hotel Pyramida from Airport/ conference in (Czech Republic)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

- easy to use for all our staff - short period of training for all departments - prepared for the new era of digitalization

What do you dislike or think could be improved?

Front end of the apps is great, just the back end needs some minor improvements, but all of our requests were addressed immediately

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 11, 2021

Libero SPA Review: Hotel Time clear program, leads step by step

Front Office from Resort in Harrachov (Czech Republic)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

I like it the speed of work the most, clarity, I don't have to recalculate EUR / CZK, connection with ARES, automatic download of payments, fast payment thanks to the connection with the terminal

What do you dislike or think could be improved?

distribution of amounts for billing, lengthy process of printing registration cards, it is not visible in the ladders that the room is clean / dirty

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

December 10, 2021

Libero SPA Review: A great PMS with wide ranging functionality, excellent integrations.

Owner from Boutique in (United Kingdom)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The fully integrated PMS, Spa and POS was the perfect solution for our independent boutique hotel and spa. The wide ranging integrations have made our relationship with Hoteltime truly transformational in...

What do you dislike or think could be improved?

Minor translation issues and Libero integration could be smoother ideally with two way capability but on the whole and excellent suite of systems.

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Popular Libero SPA Integrations

View all (2 HOTELTIME Integrations)