Libero SPA

Ranked 1 (out of 13) in Spa

Spa

Reception and booking system for Wellness & SPA facilities including on-line booking engine

Ratings Snapshot

Certificate of Excellence
Read 75 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #1 out of 13 in Spa

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

HOTELTIME has opened its internal systems to

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Most popular for
  • Resort 27 verified reviews
    97%
  • Boutique 15 verified reviews
    93%
  • City Center 7 verified reviews
    93%
  • Bed & Breakfast 7 verified reviews
    97%
  • Extended Stay 4 verified reviews
    85%
  • Vacation Rental 3 verified reviews
    90%
  • Branded 2 verified reviews
    95%
  • Budget 2 verified reviews
    100%
  • Airport/ conference 1 verified reviews
    90%

Libero SPA Overview

Libero SPA Overview

The Libero SPA system is a reception, booking and operational system for Wellness and SPA. It can operate as a stand-alone system or be integrated to the HotelTime PMS platform when running in a hotel resort environment. Multi-location/multi-property mode is also available for operations running multiple branches.

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

Integrates with

  • Property Management Systems
  • Restaurant Management Software
Browse integrations (2 verified)

What customers love about Libero SPA

Like 95% recommend

Executive Director from Bed & Breakfast

Now celebrating 10years of cooperation with our chain of TAWAN Thai massage centers in Czech republic and Slovakia - at www.tawan.cz or www.tawan.sk. So far approximately 15000 online gift vouchers and 10000 online reser...

Spa & marketing manager from Boutique

Product is well-arranged, offers comprendious informations for all team-members from therapists and receptionists to management.

Manager from Other

Our hotel is one of the long-term satisfied clients of Hotel Time Solutions a.s. We use all available licenses / programs offered by the company. We especially appreciate personal approach, service and progress.

General manager from Bed & Breakfast

After implementing HotelTime, Vento and Libero in Hotel Stekl 5 years ago, we enjoy especially the following features: - detailed revenue and forecast monthly and daily reports split by segments and by packages - easy ...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Solution from Hoteltime is innovative, easy for administration and for integration and prepared for future update of customers proceses. Cloud aplication is very stabile and robust. Communication with support team are quickly and seamless.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

The openness of the system and the connection via API is probably the best on the market in the Czech Republic and Slovakia. Modifications to the system based on customer requirements are handled quickly and professionally. The system integrates a large number of partners without the need for additi...

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ask the customer who has Hoteltime what his experience with the system is. A satisfied customer is always the best reference. No advertisement, but a real customer is the result of long-term good work.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
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+ 1 recommend
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Features

  • Loyalty program management
  • Special offers & discounts
  • Guest CRM
  • Appointment reminders
  • Package management
  • Subscription management
  • Commission and incentive handling
  • Online bookings
  • Mobile access on any device

Clients & references

References & testimonials

Testimonial avatar
Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order...
Joanne Bowers Accommodation Manager at the Anglo Educational Services

Featured partners

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Awards & Certifications

techAwards empty image

HOTELTIME doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Czechia
  • United Arab Emirates
  • Thailand
  • Hungary
  • Slovakia
  • United Kingdom

75 Verified HOTELTIME Reviews

Likelihood to Recommend
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October 09, 2021

Libero SPA Review: Perfect system for our resort

manager from Resort in Mníšek (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is interactive. Modern solution of software. Great support. Easy to learn how to use theese softwares for our new employees.

What do you dislike or think could be improved?

Nowadays we are very satisfied with using all softwars from Hotel Time company. All of them (Hotel Time, Vento, Libero) are on very high level.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 23, 2021

Libero SPA Review: Excellent Team, Support and Product

Manging Director from Boutique in Tambon Rawai (Thailand)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The whole implementation process of Hoteltime and Vento went really well and since we are working with the software, the feedback and response from the support team has been absolutely superb. It's a joy ...

What do you dislike or think could be improved?

Well, nothing urgent really. There are improvements implemented all the time, so they are keeping up with the developments well.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2020

Libero SPA Review: Vše v jednom

Management Support from Bed & Breakfast in (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

It is a comprehensive solution for our hotels, including a full-fledged reservation agenda system, managerial reporting, issuing hotel bills and invoices associated with them. I consider the main benefit ...

What do you dislike or think could be improved?

Se systémem jsme v naší společnosti spokojeni. Setkáváme se jen s malými nedostatky, ale vždy dokážeme operativně vyřešit se zákaznickým servisem. Original Czech: We are satisfied with the...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 14, 2020

Libero SPA Review: great helper in operation Original: velký pomocník v provozu

Manager from Other in (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
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What do you like most?

great reports across all centers, helps in analyzing past performance and planning for the future. Access from anywhere - the cloud solution is invaluable Original: skvělé reporty napříč všemi stř...

What do you dislike or think could be improved?

thanks to the cloud, unfortunately, I am still available :-) and I work from anywhere and at any time, which is not always good for the privacy of the employee Original: díky cloudu jsem bohužel stále...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 14, 2020

Libero SPA Review: Vento - warehouse management Original: Vento - skladové hospodářství

Account Manager from Other in (Czechia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The Vento program works great for determining the value of goods in individual warehouses. It is possible to manage warehousing for more centers, which is a great advantage for us. You can work well with ...

What do you dislike or think could be improved?

From the point of view of warehouse management, we have a problem with the changing item Stock value. It changes according to current data - prices. Therefore, when determining the value of a warehouse on...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2020

Libero SPA Review: Best PMS and EPOS

Accounts from Budget in Dubai (United Arab Emirates)

Recommend 10/10
Full blue star
Full blue star
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Full blue star

What do you like most?

I use hoteltime PMS and epos from the accounting department. it really help me with the best reporting to do the proper audit. highly recommended

What do you dislike or think could be improved?

in my opinion, everything set perfectly. i saw they recently update task and housekeeping app for our property. which is really nice

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Popular Libero SPA Integrations

View all (2 HOTELTIME Integrations)