Libero SPA

Ranked 1st (out of 13) in Spa

Spa

Reception and booking system for Wellness & SPA facilities including on-line booking engine

Ratings Snapshot

Certificate of Excellence
Read 73 reviews
95%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Libero SPA has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 13 in Spa

Ease of Use
4.8/5
ROI
4.6/5
Implementation
4.7/5
Customer support
4.8/5
Verified Customer Support

HOTELTIME has opened its internal systems to

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Most popular for
  • Resort 26 verified reviews
    97%
  • Boutique 14 verified reviews
    92%
  • Bed & Breakfast 7 verified reviews
    97%
  • City Center 7 verified reviews
    93%
  • Extended Stay 4 verified reviews
    85%
  • Vacation Rental 3 verified reviews
    90%
  • Budget 2 verified reviews
    100%
  • Branded 2 verified reviews
    95%
  • Airport/ conference 1 verified reviews
    90%

Libero SPA Overview

Libero SPA Overview

The Libero SPA system is a reception, booking and operational system for Wellness and SPA. It can operate as a stand-alone system or be integrated to the HotelTime PMS platform when running in a hotel resort environment. Multi-location/multi-property mode is also available for operations running multiple branches.

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

Integrates with

  • Property Management Systems
  • Restaurant Management Software
Browse integrations (2 verified)

What customers love about Libero SPA

Like 95% recommend

Executive Director from Bed & Breakfast

Now celebrating 10years of cooperation with our chain of TAWAN Thai massage centers in Czech republic and Slovakia - at www.tawan.cz or www.tawan.sk. So far approximately 15000 online gift vouchers and 10000 online reser...

Spa & marketing manager from Boutique

Product is well-arranged, offers comprendious informations for all team-members from therapists and receptionists to management.

Manager from Other

Our hotel is one of the long-term satisfied clients of Hotel Time Solutions a.s. We use all available licenses / programs offered by the company. We especially appreciate personal approach, service and progress.

General manager from Bed & Breakfast

After implementing HotelTime, Vento and Libero in Hotel Stekl 5 years ago, we enjoy especially the following features: - detailed revenue and forecast monthly and daily reports split by segments and by packages - easy ...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Solution from Hoteltime is innovative, easy for administration and for integration and prepared for future update of customers proceses. Cloud aplication is very stabile and robust. Communication with support team are quickly and seamless.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

The openness of the system and the connection via API is probably the best on the market in the Czech Republic and Slovakia. Modifications to the system based on customer requirements are handled quickly and professionally. The system integrates a large number of partners without the need for additi...

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ask the customer who has Hoteltime what his experience with the system is. A satisfied customer is always the best reference. No advertisement, but a real customer is the result of long-term good work.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (3)
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+ 1 recommend
Recommended by

Features

  • Loyalty program management
  • Special offers & discounts
  • Guest CRM
  • Appointment reminders
  • Package management
  • Subscription management
  • Commission and incentive handling
  • Online bookings
  • Mobile access on any device

Clients & references

References & testimonials

Testimonial avatar
Although we are not a canonical hotel, we have found that Libero SPA system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order...
Joanne Bowers Accommodation Manager at the Anglo Educational Services

Featured partners

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Awards & Certifications

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HOTELTIME doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Czechia
  • United Arab Emirates
  • Hungary
  • Thailand
  • Slovakia
  • United Kingdom

73 Verified HOTELTIME Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Spa providers. It is advised that you ask for recent references before proceeding.

Dec 15, 2020

Libero SPA Review: Vše v jednom

Management Support from Bed & Breakfast in (Czechia)

Recommend 10/10
Full blue star
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What do you like most?

It is a comprehensive solution for our hotels, including a full-fledged reservation agenda system, managerial reporting, issuing hotel bills and invoices associated with them. I consider the main benefit ...

What do you dislike or think could be improved?

Se systémem jsme v naší společnosti spokojeni. Setkáváme se jen s malými nedostatky, ale vždy dokážeme operativně vyřešit se zákaznickým servisem. Original Czech: We are satisfied with the...

Customer support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

Dec 14, 2020

Libero SPA Review: great helper in operation Original: velký pomocník v provozu

Manager from Other in (Czechia)

Recommend 10/10
Full blue star
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What do you like most?

great reports across all centers, helps in analyzing past performance and planning for the future. Access from anywhere - the cloud solution is invaluable Original: skvělé reporty napříč všemi stř...

What do you dislike or think could be improved?

thanks to the cloud, unfortunately, I am still available :-) and I work from anywhere and at any time, which is not always good for the privacy of the employee Original: díky cloudu jsem bohužel stále...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 14, 2020

Libero SPA Review: Vento - warehouse management Original: Vento - skladové hospodářství

Account Manager from Other in (Czechia)

Recommend 10/10
Full blue star
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What do you like most?

The Vento program works great for determining the value of goods in individual warehouses. It is possible to manage warehousing for more centers, which is a great advantage for us. You can work well with ...

What do you dislike or think could be improved?

From the point of view of warehouse management, we have a problem with the changing item Stock value. It changes according to current data - prices. Therefore, when determining the value of a warehouse on...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 13, 2020

Libero SPA Review: Best PMS and EPOS

Accounts from Budget in Dubai (United Arab Emirates)

Recommend 10/10
Full blue star
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What do you like most?

I use hoteltime PMS and epos from the accounting department. it really help me with the best reporting to do the proper audit. highly recommended

What do you dislike or think could be improved?

in my opinion, everything set perfectly. i saw they recently update task and housekeeping app for our property. which is really nice

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 11, 2020

Libero SPA Review: Clear and innovative system Original: Přehledný a inovativní systém

Receptionist from Bed & Breakfast in Čeladná (Czechia)

Recommend 10/10
Full blue star
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What do you like most?

As a receptionist, I am very satisfied with the system. The reservation system is clear as well as information for individual reservations. Seamless communication with the restaurant and wellness. Origin...

What do you dislike or think could be improved?

I would welcome video tutorials about the news in the system, how the news looks in practice and how we can work with them as a reception. Original: Uvítala bych video tutoriály ohledně novinek v syst...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Dec 11, 2020

Libero SPA Review: Reservation automation Original Czech: Automatizace rezervací

Manager from Bed & Breakfast in Čeladná (Czechia)

Recommend 10/10
Full blue star
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Full blue star

What do you like most?

Great innovative solution in terms of automation of payments, check-in of guests, etc. Nowadays, guests are increasingly using online systems for booking and booking management and automation of other tas...

What do you dislike or think could be improved?

The display on the mobile device is not very comfortable, we would welcome an adjustment to the screen, especially to preview the occupancy of the hotel. Furthermore, the ability to customize the dashboar...

Customer support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Implementation fee
Less than $1000
Monthly subscription (Flat)
Less than $500/month

Popular Libero SPA Integrations

View all (2 HOTELTIME Integrations)