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Email Marketing & Hotel CRM software enables hotels to manage guest relationships at scale. At the core of any good Hotel CRM lies guest profiles that are created from data in property management systems, reputation management software and other third party data sources. These profiles are then used to personalize marketing communications at scale. Hotel marketers use email marketing software to send personalized campaigns that drive material revenue for their properties without spamming their entire guest lists with generic offers. CRM software is mostly associated with email communications but increasingly is powering multi-channel communication like SMS, Facebook Messenger and more.
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2025 Email Marketing & Hotel CRM Buyer's Guide | Free Download
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As the official sponsor of this guide, the Bookboost AB team offers Hotel Tech Report users a free 30-minute consultation to help you learn about Hotel CRM & Email Marketing and which is right for your hotel.