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Hotel CRM & Email Marketing

How Technology can support Changes in Hotel Guest Expectations

Overview

Guest expectations have evolved in recent years especially during the pandemic. The right technology – specifically, a Central Data Management (CDM) system built around a centralized guest profile – can enable hotels to meet these.

What’s Inside
  • The role played by the right tech stack
  • Why lead from the top?
  • CDM – the only solution for true sustainability
  • As guest expectations evolve, hotels need to change too
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Marriott
Denihan Hospitality Group
Fairmont
starwood
The Standard
Ace Hotel
Kimpton
Accor Hotels
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