Back to reports
Hotel CRM & Email Marketing

The Triangle for Sustainable Success PMS – CDM – CRS

Overview

The IT stack in the hotel business needs to be readjusted. Only then can hoteliers provide a truly personalized guest experience at every stage of the customer journey. Dr. Michael Toedt looks at the role of the PMS as well as the relationship between CRM, PMS, and CDM. He explains the most important IT systems for a hotel and how can you make them really work.

What’s Inside
  • The “golden record”
  • The role of the PMS
  • The CRS – the distribution part
  • Connecting systems
  • GDPR Considerations
Thousands of innovative hoteliers from the world’s leading brands use Hotel Tech Report to find their edge
Helping thousands of hoteliers make better buying decisions every month
Marriott
Denihan Hospitality Group
Fairmont
starwood
The Standard
Ace Hotel
Kimpton
Accor Hotels
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
Ace Hotel
About dailypoint™

Special thanks to dailypoint™ for providing this free content to educate hoteliers

In exchange for providing this free content to our users, Hotel Tech Report shares download information with the owner of the content. By downloading you agree that Hotel Tech Report can share your contact information with the content owner and that the owner may reach out to offer assistance in your search for a new Hotel CRM & Email Marketing vendor.

Learn more about dailypoint™