Suiteness

Ranked 2 (out of 162) in Hotel Bedbanks

Hotel Bedbanks

Suiteness is a hotel tech company with the first suite-only booking platform offering users more bed...

Ratings Snapshot

Certificate of Excellence
Read 12 reviews
97%
Recommend
HTR Score icon
HT SCORE
32 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Suiteness has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #2 out of 162 in Hotel Bedbanks

Ease of Use
4.5/5
ROI
4.9/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

Suiteness’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Leader: Suiteness
    100%
    2 verified reviews
  • Resort Leader: Suiteness
    100%
    2 verified reviews
  • Extended Stay Leader: Suiteness
    100%
    1 verified reviews
  • City Center 1 verified reviews
    90%
    1 verified reviews
  • Boutique Leader: Suiteness
    90%
    1 verified reviews

Suiteness Overview

Top Alternative: PriceTravel

Suiteness Overview

Suiteness is a hospitality tech company that offers an online booking platform with an inventory of exclusive suites from leading hotel brands for the first time. Suites range from standard one-bedrooms to exclusive stays with multiple attached rooms. The company is carving a niche for itself in the international travel industry as the leading website dedicated to hotel suites perfect for g...

About Suiteness

Founded in 2014 | Headquarters in Oakland, California | 26 employees

Pros & Cons

Like 97% recommend

Associate Director of Leisure Sales from Other in Las Vegas (United States)

Suiteness has allowed us to capture more suite business and increase sales and revenue. The process has been user friendly for both the hotelier and I assume the guest.

Area Director of Sales and Marketing from Other in New York (United States)

We were able to not just sell our key suites but this is also a way to get some great exposure for your hotel product as well.

Leisure Sales Manager from Resort in Las Vegas (United States)

The software and interface were easy to use, and made navigating easy. The ability to speak with an agent is a great addition, and their concierge service is just that. It's not tech support or a bot answering questions....

Vice President of Partnerships from Branded in Las Vegas (United States)

Just the ability to continually implement seamless automated solutions to replace some of the manual work that is done today.

Leisure Sales Manager from Resort in Las Vegas (United States)

I felt the software was easy to use, and provided me the filtering options I look for when booking.

Associate Director of Leisure Sales from Other in Las Vegas (United States)

Sometimes there have been glitches in the display of rooms and rates but Suiteness reacted very quickly to remedy. We would like to see additional reporting, which I understand is on the horizon. Feature Requests: ...

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Expert Q&A and Partner Recommendations

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Suiteness hasn’t been recommended by any experts or partners yet

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Suiteness Alternatives

Expedia.com

Travel company that owns and operates several international global online travel brands, primarily travel fare aggregator websites and travel metasearch engines including Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and HomeAway.

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Features

  • Two Way Data-Sync
  • Virtual Card Payments
  • Pre-Paid Reservations

Active Markets

MARKETS SERVED
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • North America
  • Europe
VERIFIED MARKETS
  • United States of America

12 Verified Suiteness Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hotel Bedbanks providers. It is advised that you ask for recent references before proceeding.

December 18, 2018

Suiteness Review: Great selling tool to promote the most difficult inventory to move at a hotel, suites

EVP of Revenue & Distribution from Boutique in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Suites are the most difficult inventory to move at a hotel. This website is a great selling tool to promote only these room types to a dedicated audience shopping for suites.

What do you dislike or think could be improved?

It would be great to have a section where a guest could search by specific suite features like fireplace or terrace or multi-bedroom suites.

Customer Support
n/a
Ease of Use
4.5
Value for money
n/a
Implementation
n/a

December 14, 2018

Suiteness Review: Great partner, wish we started sooner!

Director Intl. Sales from City Center in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We are able to sell our Suites at a very fair price. Great partner. We wished we had started our relationship sooner!

What do you dislike or think could be improved?

We started this year and we are learning every day new ways to work together.

Customer Support
5
Ease of Use
4
Value for money
4.5
Implementation
4

March 15, 2018

Suiteness Review: How Suiteness it is!!

Director of Sales from Extended Stay in New York (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Logging in and putting in a request is very easy for guests, the map of the city is very helpful as they can decide where to stay with ease. The team at Suiteness has always been very professional and al...

What do you dislike or think could be improved?

It took me a while to find the filter button not sure if there is an option to drill down to a target area that will help to make the search easier. I would change the filters and make them more obvious ...

Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
5

January 29, 2018

Suiteness Review: Suiteness is a great site that features hotel suites and gives travelers access to unique experiences. Must tr...

Corporate Director of Online Distribution from Other in Addison (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The filters make it easy to find exactly what you are looking for and the content is fantastic. You can tell it's been carefully curated. As an added bonus, you get a personal concierge whenever you make ...

What do you dislike or think could be improved?

I love this concept, but they are still only offering suites across select cities. I wish they had more market options available! I also wish the map option would show hotels outside your originally selec...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

January 18, 2018

Suiteness Review: Great partnership to capture more suite business and increase sales and revenue

Associate Director of Leisure Sales from Other in Las Vegas (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Suiteness has allowed us to capture more suite business and increase sales and revenue. The process has been user friendly for both the hotelier and I assume the guest.

What do you dislike or think could be improved?

Sometimes there have been glitches in the display of rooms and rates but Suiteness reacted very quickly to remedy. We would like to see additional reporting, which I understand is on the horizon. Fea...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5

January 18, 2018

Suiteness Review: Great Product, Great Team

Vice President of Partnerships from Branded in Burlingame (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Suiteness has found a solution to a difficult problem that opens up a profitable segment of business for Hoteliers.

What do you dislike or think could be improved?

Just the ability to continually implement seamless automated solutions to replace some of the manual work that is done today.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Commission or Revenue Share
% of room upsell revenue

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