Suiteness

Ranked 1 (out of 161) in Hotel Bedbanks

Hotel Bedbanks

Suiteness is a hotel tech company with the first suite-only booking platform offering users more bed...

Ratings Snapshot

Certificate of Excellence
Read 12 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Suiteness has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 161 in Hotel Bedbanks

Ease of Use
4.5/5
ROI
4.9/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

Suiteness’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Luxury Hotels 6 verified reviews
    97%
    6 verified reviews
  • Extended Stay & Serviced Apartments 1 verified reviews
    100%
    1 verified reviews
  • Branded Hotels Leader: Suiteness
    100%
    1 verified reviews
  • City Center Hotels 1 verified reviews
    90%
    1 verified reviews
  • Boutiques Leader: Suiteness
    90%
    1 verified reviews

Suiteness Overview

Top Alternative: PriceTravel

Suiteness Overview

Suiteness is a hospitality tech company that offers an online booking platform with an inventory of exclusive suites from leading hotel brands for the first time. Suites range from standard one-bedrooms to exclusive stays with multiple attached rooms. The company is carving a niche for itself in the international travel industry as the leading website dedicated to hotel suites perfect for g...

About Suiteness

Founded in 2014 | Headquarters in Oakland, California | 26 employees

Pros & Cons

Like 97% recommend

Director Intl. Sales from City Center Hotels

We are able to sell our Suites at a very fair price. Great partner. We wished we had started our relationship sooner!

Associate Director of Leisure Sales from Luxury Hotels in Las Vegas (United States)

Suiteness has allowed us to capture more suite business and increase sales and revenue. The process has been user friendly for both the hotelier and I assume the guest.

Corporate Director of Online Distribution from Other in Addison (United States)

The filters make it easy to find exactly what you are looking for and the content is fantastic. You can tell it's been carefully curated. As an added bonus, you get a personal concierge whenever you make a booking. I als...

General Manager from Branded Hotels in New York (United States)

I have no complaints about their software. Their team was on top of everything. They had some issues with rates initially but reimbursed their customers. Would like to have better content review and tweaking as well as t...

Director of Sales from Extended Stay & Serviced Apartments in New York (United States)

It took me a while to find the filter button not sure if there is an option to drill down to a target area that will help to make the search easier. I would change the filters and make them more obvious there are many v...

Associate Director of Leisure Sales from Luxury Hotels in Las Vegas (United States)

Sometimes there have been glitches in the display of rooms and rates but Suiteness reacted very quickly to remedy. We would like to see additional reporting, which I understand is on the horizon. Feature Requests: ...

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Expert Q&A and Partner Recommendations

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Suiteness Alternatives

Expedia.com

Travel company that owns and operates several international global online travel brands, primarily travel fare aggregator websites and travel metasearch engines including Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and HomeAway.

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Features

Other

0/3 features

Active Markets

MARKETS SERVED
  • South America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
VERIFIED MARKETS
  • United States of America

12 Verified Suiteness Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hotel Bedbanks providers. It is advised that you ask for recent references before proceeding.

December 18, 2018

Suiteness Review: Great selling tool to promote the most difficult inventory to move at a hotel, suites

EVP of Revenue & Distribution from Boutiques in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Suites are the most difficult inventory to move at a hotel. This website is a great selling tool to promote only these room types to a dedicated audience shopping for suites.

What do you dislike or think could be improved?

It would be great to have a section where a guest could search by specific suite features like fireplace or terrace or multi-bedroom suites.

Customer Support
n/a
Ease of Use
4.5
Value for money
n/a
Implementation
n/a

December 14, 2018

Suiteness Review: Great partner, wish we started sooner!

Director Intl. Sales from City Center Hotels in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We are able to sell our Suites at a very fair price. Great partner. We wished we had started our relationship sooner!

What do you dislike or think could be improved?

We started this year and we are learning every day new ways to work together.

Customer Support
5
Ease of Use
4
Value for money
4.5
Implementation
4

March 15, 2018

Suiteness Review: How Suiteness it is!!

Director of Sales from Extended Stay & Serviced Apartments in New York (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Logging in and putting in a request is very easy for guests, the map of the city is very helpful as they can decide where to stay with ease. The team at Suiteness has always been very professional and al...

What do you dislike or think could be improved?

It took me a while to find the filter button not sure if there is an option to drill down to a target area that will help to make the search easier. I would change the filters and make them more obvious ...

Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
5

January 29, 2018

Suiteness Review: Suiteness is a great site that features hotel suites and gives travelers access to unique experiences. Must tr...

Corporate Director of Online Distribution from Other in Addison (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The filters make it easy to find exactly what you are looking for and the content is fantastic. You can tell it's been carefully curated. As an added bonus, you get a personal concierge whenever you make ...

What do you dislike or think could be improved?

I love this concept, but they are still only offering suites across select cities. I wish they had more market options available! I also wish the map option would show hotels outside your originally selec...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

January 18, 2018

Suiteness Review: Great partnership to capture more suite business and increase sales and revenue

Associate Director of Leisure Sales from Luxury Hotels in Las Vegas (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Suiteness has allowed us to capture more suite business and increase sales and revenue. The process has been user friendly for both the hotelier and I assume the guest.

What do you dislike or think could be improved?

Sometimes there have been glitches in the display of rooms and rates but Suiteness reacted very quickly to remedy. We would like to see additional reporting, which I understand is on the horizon. Fea...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5

January 18, 2018

Suiteness Review: Great Product, Great Team

Vice President of Partnerships from Luxury Hotels in Burlingame (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Suiteness has found a solution to a difficult problem that opens up a profitable segment of business for Hoteliers.

What do you dislike or think could be improved?

Just the ability to continually implement seamless automated solutions to replace some of the manual work that is done today.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Commission or Revenue Share
% of room upsell revenue

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