Suiteness

Ranked 1 (out of 186) in Hotel Bedbanks

Hotel Bedbanks

Suiteness is a hotel tech company with the first suite-only booking platform offering users more bed...

Ratings Snapshot

Certificate of Excellence
Read 12 reviews
97%
Recommend
HTR Score icon
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Suiteness has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #1 out of 186 in Hotel Bedbanks

Ease of Use
4.5/5
ROI
4.9/5
Implementation
4.7/5
Customer Support
4.9/5
Verified Customer Support

Suiteness’s customer support processes haven’t yet been verified by Hotel Tech Report.

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  • Resorts Leader: Suiteness
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  • Extended Stay & Serviced Apartments 1 verified reviews
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  • Limited Service & Budget Hotels 1 verified reviews
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  • City Center Hotels 1 verified reviews
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  • Boutiques Leader: Suiteness
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Suiteness Overview

Top Alternative: PriceTravel

Suiteness Overview

Suiteness is a hospitality tech company that offers an online booking platform with an inventory of exclusive suites from leading hotel brands for the first time. Suites range from standard one-bedrooms to exclusive stays with multiple attached rooms. The company is carving a niche for itself in the international travel industry as the leading website dedicated to hotel suites perfect for g...

About Suiteness

Founded in 2014 | Headquarters in Oakland, California | 26 employees

Pros & Cons

Like 97% recommend

Director Intl. Sales

We are able to sell our Suites at a very fair price. Great partner. We wished we had started our relationship sooner!

General Manager in New York (United States)

I have been working with Suiteness for several months now and they have produced for hotel quite well for just starting out. Integration was simple and their team was on top of it from the start. On the customer service...

Area Director of Sales and Marketing in New York (United States)

We were able to not just sell our key suites but this is also a way to get some great exposure for your hotel product as well.

EVP of Revenue & Distribution

It would be great to have a section where a guest could search by specific suite features like fireplace or terrace or multi-bedroom suites.

Leisure Sales Manager in Las Vegas (United States)

Wish we could put minimums over certain days. Seems like I'm turning down a lot of requests because they want one night on the weekend, which we typically do not allow.

Vice President of Partnerships in Las Vegas (United States)

Just the ability to continually implement seamless automated solutions to replace some of the manual work that is done today.

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Expert Q&A and Partner Recommendations

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Suiteness hasn’t been recommended by any experts or partners yet

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Suiteness Alternatives

Expedia.com

Travel company that owns and operates several international global online travel brands, primarily travel fare aggregator websites and travel metasearch engines including Expedia.com, Hotels.com, Hotwire.com, trivago, Venere.com, Travelocity, Orbitz, and HomeAway.

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Features

Other

0/3 features

Active Markets

MARKETS SERVED
  • South America
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
VERIFIED MARKETS
  • United States of America

12 Verified Suiteness Reviews

Likelihood to Recommend
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This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Hotel Bedbanks providers. It is advised that you ask for recent references before proceeding.

December 18, 2018

Suiteness Review: Great selling tool to promote the most difficult inventory to move at a hotel, suites

EVP of Revenue & Distribution from Boutiques in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Suites are the most difficult inventory to move at a hotel. This website is a great selling tool to promote only these room types to a dedicated audience shopping for suites.

What do you dislike or think could be improved?

It would be great to have a section where a guest could search by specific suite features like fireplace or terrace or multi-bedroom suites.

Customer Support
n/a
Ease of Use
4.5
Value for money
n/a
Implementation
n/a

December 14, 2018

Suiteness Review: Great partner, wish we started sooner!

Director Intl. Sales from City Center Hotels in New York (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

We are able to sell our Suites at a very fair price. Great partner. We wished we had started our relationship sooner!

What do you dislike or think could be improved?

We started this year and we are learning every day new ways to work together.

Customer Support
5
Ease of Use
4
Value for money
4.5
Implementation
4

March 15, 2018

Suiteness Review: How Suiteness it is!!

Director of Sales from Extended Stay & Serviced Apartments in New York (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Logging in and putting in a request is very easy for guests, the map of the city is very helpful as they can decide where to stay with ease. The team at Suiteness has always been very professional and al...

What do you dislike or think could be improved?

It took me a while to find the filter button not sure if there is an option to drill down to a target area that will help to make the search easier. I would change the filters and make them more obvious ...

Customer Support
4.5
Ease of Use
4
Value for money
5
Implementation
5

January 29, 2018

Suiteness Review: Suiteness is a great site that features hotel suites and gives travelers access to unique experiences. Must tr...

Corporate Director of Online Distribution from Other in Addison (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The filters make it easy to find exactly what you are looking for and the content is fantastic. You can tell it's been carefully curated. As an added bonus, you get a personal concierge whenever you make ...

What do you dislike or think could be improved?

I love this concept, but they are still only offering suites across select cities. I wish they had more market options available! I also wish the map option would show hotels outside your originally selec...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
5

January 18, 2018

Suiteness Review: Great partnership to capture more suite business and increase sales and revenue

Associate Director of Leisure Sales from Luxury Hotels in Las Vegas (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Suiteness has allowed us to capture more suite business and increase sales and revenue. The process has been user friendly for both the hotelier and I assume the guest.

What do you dislike or think could be improved?

Sometimes there have been glitches in the display of rooms and rates but Suiteness reacted very quickly to remedy. We would like to see additional reporting, which I understand is on the horizon. Fea...

Customer Support
5
Ease of Use
4.5
Value for money
5
Implementation
4.5

January 18, 2018

Suiteness Review: Great Product, Great Team

Vice President of Partnerships from Luxury Hotels in Burlingame (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Suiteness has found a solution to a difficult problem that opens up a profitable segment of business for Hoteliers.

What do you dislike or think could be improved?

Just the ability to continually implement seamless automated solutions to replace some of the manual work that is done today.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Commission or Revenue Share
% of room upsell revenue

Recent News & Content

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