SynXis Central Reservation (Sabre)

Ranked 11 (out of 33) in Central Reservations Systems

Central Reservations Systems

SynXis Central Reservations: The unrivaled leader in hospitality distribution

Ratings Snapshot

Certificate of Excellence
Read 10 reviews
80%
Recommend
HTR Score icon
HT SCORE
9 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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SynXis Central Reservation (Sabre) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #11 out of 33 in Central Reservations Systems

Ease of Use
4.2/5
ROI
3.9/5
Implementation
3.8/5
Customer Support
3.8/5
Verified Customer Support

Sabre’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Branded Leader: Pegasus
    90%
    2 verified reviews
  • Resort Leader: Pegasus
    80%
    2 verified reviews
  • Boutique Leader: Pegasus
    20%
    1 verified reviews

SynXis Central Reservation (Sabre) Overview

Top Alternative: Pegasus CRS

SynXis Central Reservation (Sabre) Overview

SynXis Central Reservations (CR) is a comprehensive, easy-to-use rate, inventory, and reservations management solution. Available in eight languages, SynXis CR enables you to enforce unique, fine-tuned distribution strategies supporting your business goals. SynXis Central Reservations enables a single system of record that puts your unique distribution strategy into action, reaching the broadest ...

About Sabre

Founded in 1960 | Headquarters in Southlake United States | 7910 employees

Our team is rooted in hospitality and technology fuels everything we do. We are powered by innovation with a relentless dedication to maximizing revenue for eve...

Pros & Cons

Like 80% recommend

Head of Cluster Reservations & Revenue from Resort

-There are many advantages of using Synxis CRS. Either if you try creating public or negotiated corporate rate code, GDS rate loading, managing inventories or even to test GDS connectivities you don't have to hassle your...

Revenue Manager from Branded in Mission Viejo (United States)

Most of all I like how easy it is to use and the reporting that we can extract from it. Our previous system had limitations to what we could see, and provided little to no reporting. Synxis shows channel production, rat...

Revenue Manager from Branded in Beverly Hills (United States)

Easy layout, proper customer service and being known globally. These are the main advantages of this software.

Head of Cluster Reservations & Revenue from Resort

I still remember, a few years back, I was so curious and thinking why they haven't focused on creating PMS? guess what, they went too advance on technology and launched a cloud-based PMS.

Director of Revenue in Birmingham (United States)

Access to more items to do on your own as opposed to waiting for customer service to do it for you. Better walk through training guides (not the help feature but in the actual training). I'd also like somewhere to have a...

Revenue Manager in Saint-Barthélemy (Saint Barthélemy)

- They could try to find a way to add an e-payment solution at the end of the booking process for the booking Engine part - They could also create a way to manage loyalty card on a booking engine for independent hotels

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Expert Q&A and Partner Recommendations

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GETTING STARTED

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Features

  • Reporting Dashboard
  • Guest profiles
  • Booking engine
  • Channel management & OTA distribution
  • Metasearch connectivity
  • Call center functionality
  • Content management
  • RMS connectivity
  • Geotargeted pricing module
  • Dynamic Pricing
  • Multi-property management
  • PMS connectivity
  • Centralized user & role management

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States
  • United Arab Emirates

10 Verified Sabre Reviews

Likelihood to Recommend
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This vendor has fewer recent reviews than average compared to other top Central Reservations Systems providers. It is advised that you ask for recent references before proceeding.

April 04, 2019

SynXis Central Reservation (Sabre) Review: Synxis is an ideal CRS for corporate hotels

Head of Cluster Reservations & Revenue from Resort in Al Jazirah Al Hamra (United Arab Emirates)

Recommend 10/10
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What do you like most?

-There are many advantages of using Synxis CRS. Either if you try creating public or negotiated corporate rate code, GDS rate loading, managing inventories or even to test GDS connectivities you don't hav...

What do you dislike or think could be improved?

I still remember, a few years back, I was so curious and thinking why they haven't focused on creating PMS? guess what, they went too advance on technology and launched a cloud-based PMS.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

August 27, 2018

SynXis Central Reservation (Sabre) Review: Pretty much everything you need and they have been very helpful but can take a while to learn where everything...

General Manager in Bismarck (United States)

Recommend 8/10
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What do you like most?

It has pretty much any function you could ever need. I like all the options you have for describing your property.

What do you dislike or think could be improved?

It takes awhile to learn where everything is when setting up and changing your property. A simpler website would have been nice

Customer Support
4
Ease of Use
3
Value for money
4
Implementation
3.5

March 30, 2018

SynXis Central Reservation (Sabre) Review: Not moving forward due to poor customer support

Vice President of Sales and Marketing from Boutique in Denver (United States)

Recommend 2/10
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What do you like most?

Widely used so ease of connectivity to other systems. Established and most functionality is there.

What do you dislike or think could be improved?

Lots of outages, delays and poor customer support. The system seems to be degrading instead of improving.

Customer Support
0.5
Ease of Use
3
Value for money
2.5
Implementation
3

February 08, 2018

SynXis Central Reservation (Sabre) Review: Synxis is a top CRS program

Director of Revenue

Recommend 10/10
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What do you like most?

Ease of use, connectivity and interfaces with most any program, no nonsense program with many options but not a lot of fluff

What do you dislike or think could be improved?

Take out some of the old fields that are no longer used (GDS categories are mandatory), better job of assisting GDS description limitation (max characters and use of characters), better mobile site

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
3

February 06, 2018

SynXis Central Reservation (Sabre) Review: I started with this provider as our booking engine, and then we added the channel manager and CRS. It is abso...

Marketing Manager from Other in Santa Clara (United States)

Recommend 10/10
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What do you like most?

- I love the Price Managing by season. - Also the alternative to configure promotion codes. - The bilingual online support.

What do you dislike or think could be improved?

Sabre doesn't have a mobile app like Rezgain. It is really necessary, for this kind of job, as it is almost 24/7, it is better to have it on hand and easy to manage everywhere.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 26, 2017

SynXis Central Reservation (Sabre) Review: Overall decent experience with the software compared with what I have used at other properties. We have had se...

Director of Revenue

Recommend 8/10
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What do you like most?

The basic items, rate building, booking engine, are fairly easy to use and the help feature is fantastic.

What do you dislike or think could be improved?

Access to more items to do on your own as opposed to waiting for customer service to do it for you. Better walk through training guides (not the help feature but in the actual training). I'd also like som...

Customer Support
3
Ease of Use
4
Value for money
n/a
Implementation
3

Pricing

Profile empty

Sabre hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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