Channel Manager by RoomRaccoon
Add-on
Sold with RoomRaccoon’s Hotel Management Software offering

Ranked 6 (out of 77) in Channel Managers

Channel Managers

Connect your property to an unlimited number of channels with the RoomRaccoon Channel Manager and ma...

Ratings Snapshot

Certificate of Excellence
Read 91 reviews
96%
Recommend
HTR Score icon
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #6 out of 77 in Channel Managers

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.9/5
Verified Customer Support

RoomRaccoon has opened its internal systems to

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Most popular for
  • Boutique 35 verified reviews
    93%
  • Bed & Breakfast 19 verified reviews
    96%
  • Serviced Apartment 10 verified reviews
    95%
  • Hostel 7 verified reviews
    100%
  • Vacation Rental 4 verified reviews
    100%
  • Villas 4 verified reviews
    98%
  • City Center 3 verified reviews
    100%
  • Resort 3 verified reviews
    100%
  • Extended Stay 1 verified reviews
    90%

Channel Manager by RoomRaccoon Overview

Channel Manager by RoomRaccoon Overview

Connect your property to an unlimited number of channels with the RoomRaccoon Channel Manager and manage your room availability and rates on all your booking channels. You don’t have to manually update all your connected channels or risk overbookings anymore. Besides that you're able to automate your room rates based on availability with RoomRaccoon's free Yield management tool.

About RoomRaccoon View website

Founded in 2017 | Headquarters in Breda, Netherlands | 35 employees

RoomRaccoon is world's most complete hotel management solution for independent hotels. It provides all the tools you need to manage every aspect of your hotel f...

Other Products by RoomRaccoon

Integrates with

  • Mobile Key & Keyless Entry
  • Guest Surveys & Feedback
  • Reputation Management
Browse integrations (5 verified)

What customers love about Channel Manager by RoomRaccoon

Like 96% recommend

Vennoot in Oostende (België)

I am extremely satisfied with RoomRaccoon. Their system is extremely accurate, it looks very nice and the customer service is excellent. I can recommend RoomRaccoon to anyone!

General Manager from Boutique

Usability Hassle-free, virtually no faults Developed by, useful new functions and improvements are regularly added The link to booking.com also works virtually flawlessly (translated from Dutch) Original Dutch: Gebruik...

Accounting & Finance from Boutique

I like the simplicity of the system, no useless extra’s and it fulfill all the tasks that I need, it is complete.

Manager from Bed & Breakfast

Nicely designed all-in-one product, stripped of bells and whistles, does what it has to do. Still in development with new features and improvements being added regularly. Very responsive support team.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

As an all-in-one PMS, channel manager and booking engine solution, RoomRaccoon really helps hoteliers save time on admin-related tasks, giving them the opportunity to better focus on creating incredible guest experiences. RoomRaccoon are especially excellent at helping new hoteliers and smaller prop...

by Stuart Dickinson (GuestRevu) on October 28, 2019

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

RoomRaccoon specialises in small hotels and B&Bs, and they've carved out a niche for themselves in that segment of the market. For hotel owners who may feel like all the software needed to run their business is too complicated, RoomRaccoon have ensured that their solution is straight-forward and eas...

by Stuart Dickinson (GuestRevu) on October 28, 2019

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Be sure to make use of the RoomRaccoon Academy, as well as their fantastic support system. You'll find plenty of information about what to consider when buying hotel software, and an experienced professional is always a call, email or message away if you need more guidance.

by Stuart Dickinson (GuestRevu) on October 28, 2019

See more answers (3)
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+ 1 recommend
Recommended by

Features

  • PMS connectivity
  • Analytics dashboard
  • Multi-Currency Support
  • Inventory Management
  • 2-way real time integrations
  • Unlimited Channels (no additional cost)
  • Multi-lingual
  • Virtual Properties
  • Centralized user & role management
  • Bulk Updating
  • Channel Self-Mapping
  • Derived Rates
  • Yield Rules

Want to go behind the scenes and see how Channel Manager by RoomRaccoon works?

Clients & references

References & testimonials

Testimonial avatar
“I had an old-fashioned agenda and my mother accepted bookings and I accepted bookings. And sometimes that lead to… overbookings” says Dorrien. A Channel Manager and Property Management System w...
Dorien Mulder Owner at the B&B Shepherdshouse

Featured partners

Brand image
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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • South Africa
  • Portugal
  • Netherlands
  • Spain
  • Italy
  • United Kingdom
  • Germany
  • Belgium
  • Switzerland

91 Verified RoomRaccoon Reviews

Likelihood to Recommend
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October 20, 2021

Channel Manager by RoomRaccoon Review: Ever improving and growing!

Cottage Manager from Boutique in Franschhoek (South Africa)

Recommend 10/10
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What do you like most?

RoomRaccoon is the most advanced system we have come across to manage our Guest House Reservations. Emails and payments are completely automated which has saved us so much time! Further, the tools and fle...

What do you dislike or think could be improved?

I can't think of any, but they always surprise me with new improvements and advancements in the systems and tools.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 27, 2021

Channel Manager by RoomRaccoon Review: A system that saves me a lot of time and optimizes procedures.

CEO from Boutique in Carvoeiro (Portugal)

Recommend 10/10
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What do you like most?

The fact that the system is All-in-one. I have everything in a single program and I have a series of automatic messages that saves me a lot of work and time, giving a touch of greater professionalism to m...

What do you dislike or think could be improved?

Updating reservations, configuring more messages in different time periods. optimization in the automation of some messages, namely payment confirmation.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 22, 2021

Channel Manager by RoomRaccoon Review: System is easy to use and stable

Director from Boutique in Stalham (United Kingdom)

Recommend 8/10
Full blue star
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What do you like most?

1. I like the way the system is stable all the time during busy periods. Seeing we are 100% all the time. 2. Easy of use and the Stability

What do you dislike or think could be improved?

1. Financial Accounting Integrations 2. Finacial reports could be a little better to understand in terms of the dashboard 3. Invoice to be clearer in terms of Add-ons at Front Desk

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

September 22, 2021

Channel Manager by RoomRaccoon Review: Amazing Software, Does everything I need for my business

Director from Villas in Johannesburg (South Africa)

Recommend 10/10
Full blue star
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What do you like most?

1. You like the customer support and how they deal with muy 2. Enjoy automated functionality with the system 3. Invoicing works perfectly

What do you dislike or think could be improved?

1. Invoicing, when sending, it always "The invoice does not state day due for the invoice" 2. BE pictures sometimes dissappear

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

September 21, 2021

Channel Manager by RoomRaccoon Review: RoomRaccoon: a nice programm to work with

Hotelier from Boutique in Neuharlingersiel (Germany)

Recommend 8/10
Full blue star
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What do you like most?

It connects all platforms we are workings with (e.g. booking.com) and we are able to control our settings from one channel manager within the software. Further it is really nice that we can access RoomRac...

What do you dislike or think could be improved?

Certain small things could be changed in order to have more customized search options within the system. Furthermore, it would be nice if it would be possible to change invoices without crediting them.

Customer Support
4
Ease of Use
5
Value for money
n/a
Implementation
n/a

September 20, 2021

Channel Manager by RoomRaccoon Review: All in all a nice program for our accommodation

Eigenaar from Other in Eersel (Netherlands)

Recommend 10/10
Full blue star
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What do you like most?

Except for a few small details, it works very well. The team is always very friendly and helpful. Keep it up! ;)

What do you dislike or think could be improved?

Invoicing could be a bit clearer as far as we're concerned. There are some minor things with the booking channels that could be improved.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Monthly subscription (/room/month)

Popular Channel Manager by RoomRaccoon Integrations

View all (5 RoomRaccoon Integrations)