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SynXis Central Reservation (Sabre)
4.2 (56 REVIEWS)
Blanka, Amanda, Audrey + 4 more experts recommend Sabre
Read RecommendationsRanked 5 (out of 44) in Hotel Reservations Systems
Streamline rate management
85% recommended by 136 hotels
IHG, JA Resorts & Hotels, Alila Resorts & 133 others
Bell - AI powered product analyst
I analyzed all of Sabre’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like that Sabre's SynXis CR is user-friendly and offers exceptional connectivity with numerous OTAs, leading to higher direct channel conversion and revenue. It helps streamline reservation processes and offers advanced booking engine capabilities. However, some users have criticized the slow integration speeds and delays in enhancements. Effective management of multiple properties and its stability are frequently praised, while customization options and customer service have room for improvement.
IHG, JA Resorts & Hotels, Alila Resorts & 133 others
Read their reviewsWhat Types of Hotels Sabre is Popular For
Size
8 | X-Small (1-9 room)
7 | Small (10-24 room)
19 | Medium (25-74 room)
51 | Large (75-199 room)
55 | X-Large (200+ room)
Country
82 | United States of America
8 | Mexico
4 | United Arab Emirates
4 | Thailand
4 | Canada
3 | China
3 | Spain
2 | India
2 | Egypt
2 | Costa Rica
2 | Japan
2 | Singapore
2 | France
2 | Vietnam
2 | Germany
1 | Norway
1 | Hungary
1 | Virgin Islands, British
1 | Qatar
1 | South Africa
1 | Brazil
1 | Maldives
1 | Saudi Arabia
1 | Finland
1 | Greece
1 | Italy
1 | United Kingdom
Type
84 | Luxury Hotels
61 | Boutiques
51 | Branded Hotels
51 | Resorts
39 | City Center Hotels
34 | Airport/Conference Hotels
28 | Bed & Breakfast & Inns
26 | Limited Service & Budget Hotels
13 | Extended Stay & Serviced Apartments
8 | Hostels
3 | Vacation Rentals & Villas
2 | Casinos
2 | Motels
Region
94 | North America
16 | Asia Pacific
13 | Europe
8 | Middle East
3 | South America
1 | Central America
1 | Africa
Category
83 | Booking Engine
56 | Hotel Reservations Systems
54 | Channel Managers
39 | Staff Collaboration Tools
6 | Property Management Systems
3 | Digital Marketing Agencies
1 | Upselling Software
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Sabre products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Sabre Reviews Analyzed: 50
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Sabre Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Sabre
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Sabre's Provided Description:
"SynXis Central Reservation System (CRS) is a comprehensive, easy-to-use rate, inventory, and reservations management solution. Available in multiple languages, SynXis CRS enables you to enforce unique, fine-tuned distribution strategies supporting your business goals. With access to a robust list of channels and integrations, SynXis CRS drives accuracy and efficiency."
Capabilities
Trust a single source of truth
Manage your entire portfolio from one place
Configure your brand and business
Leverage the technologies that work for you
Features
Content Management
Pricing Rules
Distribution
Ecommerce
Integrations
Reporting
Admin
Call Center
Recommended by
Achievements
This vendor's trending score is rising, SynXis Central Reservation (Sabre) is the #3 most trending product in the Hotel Reservations Systems category (out of 44) and the #147 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSabre’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Sabre Case Studies
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References
"Sabre has helped us roll out a very ambitious Digital Marketing Strategy which has grown revenue from our website by close to 90% over a two year period. With their help we have not only increased website bookings, impacting our top line, but we have also grown the Cresta Hotels brand online."
"After the success of Nuvola as a piloted program at our Wyndham Grand Clearwater Resort property, we were inspired to launch Nuvola at Wyndham Grand Orlando Resort Bonnet Creek. While our older program before Nuvola was satisfactory for day-to-day operations, Nuvola provides an all-encompassing suite of staff facing solutions that marries the back of the house to the front of the house, while simultaneously providing guests with easy-to-use communication features like Guest Chat texting. Overall, one of the main reasons we decided to partner with Nuvola was because their system is a single-destination program that has many additional features, which is more efficient for our complex, fast-paced operation."
"SynXis Booking Engine offers us the design flexibility and conversion performance to drive growth in direct bookings across our properties globally. The team at Sabre has been collaborative and responsive to our needs. Their commitment to innovation is commendable and I highly recommend this product."
"During the height of the Covid-19 pandemic Springboard Hospitality took this opportunity to activate the chain level content management functionality within the SynXis CRS. This functionality has demonstrated benefits in improving forecast accuracy, streamlined reporting, PMS and RMS integration and scalable growth in our collection of hotels."
Featured Customers
Sabre doesn’t have any featured customers available
More Products by Sabre
Hotelier Rating
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Sabre Services: Delivering Exceptional Solutions and Unmatched Customer Support
Sr. E-commerce Manager from 100 to 199 room Bed & Breakfast & Inn in El Gouna (Egypt)
Channel Connect ( WebBeds )
Multi-Property Director of Sales from 100 to 199 room Branded Hotel in Squamish (Canada)
Synxis CRS 2024 review
Distribution Manager from 100 to 199 room Casino in Wheatland (United States of America)
Synxis is a premier CRS System for Independent Hotels, offering robust distribution and channel management.
President RevOptimum from 500+ room in
I work with Sabre for channel connect
Gm from 200 to 499 room Luxury Hotel in Hong Kong (China)
Friendly booking engine system for user.
Revenue Analyst from 100 to 199 room Luxury Hotel in Huruvalhi (Maldives)
Most efficient system on the market
from 200 to 499 room Branded Hotel in AlUla (Saudi Arabia)
Implementation of new properties and channel integrations in CynXis CR
3rd party distribution manager from 100 to 199 room Bed & Breakfast & Inn in Savonlinna (Finland)
Easy to use and helpful when works, sadly the Customer Service when it breaks down is terrible.
Central Reservations Training Manager from 100 to 199 room Luxury Hotel in New York City (United States of America)
Sabre/Synxis is best in class!
DVP of Revenue Management from 10 to 24 room Boutique in Shreveport (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Knowledgeable support team. Ease of CRS set up and navigation. Ability to connect with various external partners. I like the fact that there are new partnerships and system enhancements, it is preferred to work with a partner under one umbrella.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Speed to market (yet recently there are delays, not sure if staffing is an issue). Ease of use. In general Sabre/Synxis is a solid partner, the support team, market managers are always very attentive.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Ease of set up, use and general functionality. One-stop shop with several products and services under one umbrella, hence when there is a need to call out for support, the support team, in general is very knowledgeable. I am however concerned with the future CRS business model and minimum revenue for contracting with Sabre. Many independent / smaller properties will have a hard time reaching a specific revenue target and with that will not be considered for Sabre/CRS.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Sabre
4 months ago
Sabre Hospitality Unveils SynXis Insights: A Game-Changing Data and Analytics Tool for Hoteliers
Sabre
8 months ago
Sabre Unveils the Next Evolution of Hospitality Retailing: SynXis Retailing
Sabre
10 months ago
Sabre Hospitality Renews Wyndham Following Accelerated Migration
Sabre
11 months ago
HotelREZ and Sabre Renew Decade-Long Technology Partnership
Sabre
1 year ago
Cinnamon Hotels & Resorts Selects Sabre’s SynXis Platform as it Eyes International Growth
Sabre
1 year ago
Habitas Group Implements Sabre's Hospitality Technology
Sabre
1 year ago
Hyatt Selects Sabre to Enhance Central Reservation System Capabilities
Sabre
1 year ago
Sabre Acquires e-Commerce Provider Techsembly to Expand and Accelerate its Hospitality Retailing Solutions
Sabre
4 years ago
Louvre Hotels Group Chooses Sabre’s Hospitality Solutions to Boost its Strategic Distribution Transformation and Support its Development
Sabre
4 years ago
Sabre and Google Develop Industry-First AI Technology for Travel
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Sabre has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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