SynXis Central Reservation System

4.3 (60 REVIEWS)

HT Score icon
HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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SynXis Central Reservation System

Ranked 4 (out of 49) in Hotel Reservations Software

With one seamless platform, we power your distribution and commerce at scale

Bell avatar Bell - AI powered product analyst

I analyzed all of Aven Hospitality’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like that Sabre's SynXis CR is user-friendly and offers exceptional connectivity with numerous OTAs, leading to higher direct channel conversion and revenue. It helps streamline reservation processes and offers advanced booking engine capabilities. However, some users have criticized the slow integration speeds and delays in enhancements. Effective management of multiple properties and its stability are frequently praised, while customization options and customer service have room for improvement.

TAJ Hotels, JA Resorts & Hotels, Alila Resorts & 116 others

Read their reviews

What Types of Hotels Aven Hospitality is Popular For

Size

4 | X-Small (1-9 room)

14 | Small (10-49 room)

20 | Mid-Sized (50-99 room)

70 | Large (100-499 room)

12 | X-Large (500+ room)

Country

61 | United States

5 | Canada

4 | United Arab Emirates

4 | Mexico

4 | Thailand

3 | Egypt

3 | China

3 | Singapore

2 | Italy

2 | Japan

2 | Maldives

2 | Vietnam

2 | Germany

2 | France

2 | Spain

2 | India

1 | Ireland

1 | Taiwan

1 | Netherlands

1 | Norway

1 | Hungary

1 | Turkey

1 | Costa Rica

1 | Virgin Islands, British

1 | Australia

1 | South Africa

1 | Brazil

1 | Morocco

1 | Finland

1 | Greece

1 | United Kingdom

Type

75 | Luxury Hotels

63 | Boutique Hotels

45 | Branded Hotels

44 | Resorts

41 | City Center Hotels

41 | Airport/Conference Hotels

29 | Bed & Breakfast & Inns

24 | Limited Service & Budget Hotels

13 | Extended Stay & Serviced Apartments

3 | Vacation Rentals & Villas

2 | Hostels

1 | Casinos

1 | Motels

1 | RV Parks & Campgrounds

Region

70 | North America

19 | Asia Pacific

15 | Europe

8 | Middle East

2 | South America

2 | Africa

1 | Oceania

1 | Central America

Category

92 | Booking Engine

60 | Hotel Reservations Software

60 | Channel Managers

10 | Digital Marketing Agencies

3 | Upselling Software

Aven Hospitality Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel Reservations Software for hotels in Middle East
#1 of 1
Best Hotel Reservations Software for Large Hotels
#2 of 6
Best Hotel Reservations Software for Enterprise Hotels
#2 of 2

Aven Hospitality Hotel Reservations Software Rankings

By size
Best Hotel Reservations Software for Mid-sized Hotels 88% recommended by 27 Mid-sized hotels
#5 of 9
Aven Hospitality is a top Hotel Reservations Software pick among mid-sized hotels on HotelTechReport, praised for its strong customer support and partnership approach. Hoteliers appreciate how their team provides timely assistance and detailed insights, effectively treating each client as an extension of their own team.
Best Hotel Reservations Software for Large Hotels 86% recommended by 19 Large hotels
#2 of 6
Aven Hospitality is a top Hotel Reservations Software pick among Large hotels on HotelTechReport, praised for stable, real-time connectivity that supports successful distribution and revenue management. Hoteliers appreciate the system's ability to manage multiple properties effectively, making it easier to update configurations across all locations.
Best Hotel Reservations Software for Enterprise Hotels 88% recommended by 5 Enterprise hotels
#2 of 2
Aven Hospitality is a top Hotel Reservations Software pick among X Large hotels on HotelTechReport, praised for its ability to enhance distribution and direct channel conversion. Users appreciate the system for helping them connect with high-producing channels, driving revenue growth effectively.
By type
Best Hotel Reservations Software for Other 89% recommended by 17 Other hotels
#2 of 5
Aven Hospitality is a top Hotel Reservations Software pick among other hospitality solutions on HotelTechReport, known for its responsive support and strategic expertise which helps hotels navigate complex decisions. Hoteliers appreciate having a knowledgeable partner that brings real value to each discussion.
Best Hotel Reservations Software for Branded Hotels 88% recommended by 20 Branded Hotels hotels
#3 of 7
Aven Hospitality is a top Hotel Reservations Software pick among branded hotels on HotelTechReport, noted for its dedicated account management that ensures hotels feel prioritized with tailored support and timely updates. This personalized attention helps optimize distribution and enhances revenue potential.
Best Hotel Reservations Software for Resorts 88% recommended by 24 Resorts hotels
#3 of 9
Aven Hospitality is a top Hotel Reservations Software pick among resort properties on HotelTechReport, noted for its strong strategic partnership that helps optimize revenue through customized insights. Hoteliers appreciate the expertise and support tailored to their specific operational needs, enhancing their overall performance.
Best Hotel Reservations Software for City Center Hotels 84% recommended by 19 City Center Hotels hotels
#2 of 8
Aven Hospitality is a top Hotel Reservations Software pick among city center hotels on HotelTechReport, noted for its effective real-time distribution capabilities that help drive higher direct channel conversion rates. Hoteliers appreciate the ability to manage multiple properties efficiently with features that support quick updates across different settings.
Best Hotel Reservations Software for Extended Stay & Serviced Apartments 96% recommended by 7 Extended Stay & Serviced Apartments hotels
#2 of 5
Aven Hospitality is a top Hotel Reservations Software pick among Extended-Stay-Serviced-Apartments on HotelTechReport, especially for its marketing services that boost direct bookings through ongoing campaign adjustments and expert support. Hoteliers appreciate that “they are truly an extension of our team” in such a competitive environment.
Best Hotel Reservations Software for Luxury Hotels 84% recommended by 35 Luxury Hotels hotels
#2 of 10
Aven Hospitality is a top Hotel Reservations Software pick among luxury hotels on HotelTechReport, praised for its connectivity options which help properties "increase revenue" by connecting to multiple high-producing channels effectively.
Best Hotel Reservations Software for Boutique Hotels 83% recommended by 21 Boutique Hotels hotels
#4 of 11
Aven Hospitality is a top Hotel Reservations Software pick among boutique hotels on HotelTechReport, valued for its seamless integration capabilities that "allow us to publish and distribute our rates and inventory to so many channels" without needing a separate channel manager.
Best Hotel Reservations Software for Bed & Breakfast & Inns 84% recommended by 14 Bed & Breakfast & Inns hotels
#6 of 10
Aven Hospitality is a top Hotel Reservations Software pick among Bed-N-Breakfast properties on HotelTechReport, known for its strong marketing support that helps boost direct bookings through tailored strategies. Hoteliers appreciate their proactive approach in optimizing campaigns and providing timely assistance with inquiries, fostering a cooperative partnership.
Best Hotel Reservations Software for Airport/Conference Hotels 84% recommended by 19 Airport/Conference Hotels hotels
#3 of 7
Aven Hospitality is a top Hotel Reservations Software pick among Conference on HotelTechReport, known for its dedicated support team that acts as an extension of smaller hotels' operations, providing timely answers and high-level expertise, which "has been such a great partnership."
Best Hotel Reservations Software for Limited Service & Budget Hotels 86% recommended by 9 Limited Service & Budget Hotels hotels
#4 of 6
Aven Hospitality is a top Hotel Reservations Software pick among Limited-Service-Budget hotels on HotelTechReport because its implementation support is praised for being "exceptionally professional," helping properties navigate challenges effectively during setup.
By region
Best Hotel Reservations Software for hotels in Middle East 92% recommended by 5 hotels in Middle East
#1 of 1
Aven Hospitality is a top Hotel Reservations Software pick among mid-sized hotels in the Middle East on HotelTechReport, praised for its ability to provide "quick resolution of defects" and excellent account management support, ensuring smooth business operations.
Best Hotel Reservations Software for hotels in North America 85% recommended by 36 hotels in North America
#2 of 6
Aven Hospitality is a top Hotel Reservations Software pick among North America on HotelTechReport, praised for its deep understanding of marketing strategy that has helped grow direct bookings for smaller properties. Hoteliers appreciate the team's attentiveness, with one noting they are "truly an extension of our team."
Best Hotel Reservations Software for hotels in Asia Pacific 80% recommended by 6 hotels in Asia Pacific
#3 of 3
Aven Hospitality is a top Hotel Reservations Software pick among Asia Pacific on HotelTechReport, noted for its effective management of online distribution channels, helping hotels "close and open mapped channels easily." This capability directly supports properties in maximizing their booking potential.
Best Hotel Reservations Software for hotels in Europe 91% recommended by 8 hotels in Europe
#7 of 9
Aven Hospitality is a top Hotel Reservations Software pick among mid-sized hotels in Europe on HotelTechReport, thanks to its effective channel manager that keeps inventory accurate and up-to-date, reducing the risk of overbooking and supporting revenue optimization.
By country
Best Hotel Reservations Software for hotels in United States 88% recommended by 30 hotels in United States
#3 of 6
Aven Hospitality is a top Hotel Reservations Software pick among mid-sized hotels in the United States on HotelTechReport, known for its responsive support and strong partnership approach. Hoteliers appreciate that "they are truly an extension of our team," enhancing direct bookings through thoughtful marketing strategies.

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What is Aven Hospitality?

Founded in 2026 | Headquarters in Southlake (United States) | 1150 employees
SynXis Central Reservation System is a comprehensive reservation management platform designed for hoteliers seeking to optimize their operations. It excels in user-friendliness and offers robust connectivity to various online travel agencies, enhancing direct channel conversions and revenue. Hoteliers benefit from advanced booking engine capabilities that streamline reservation processes. It's particularly effective in managing multiple properties, providing a stable and centralized control center for availability, rates, and inventory. Seamless integrations with systems like RMS, PMS, and CRM aid in maintaining accuracy and consistency across all channels, maximizing revenue potential.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Aven Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Aven Hospitality

FAQs

Capabilities

Trust a single source of truth

Manage your entire portfolio from one place

Configure your brand and business

Leverage the technologies that work for you

Direct Distribution: Booking Engine and Voice Application

Features

Content Management

4/5 features

Pricing Rules

4/5 features

Distribution

4/5 features

Ecommerce

4/5 features

Integrations

4/5 features

Aven Hospitality Reviews Summary

4.3
Very Good
Ease of Use
4.4/5
Customer Support
4.1/5
ROI
4.0/5
Implementation
4.1/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SynXis Central Reservation System is the #3 most trending product in the Hotel Reservations Software category (out of 49) and the #90 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Aven Hospitality’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Aven Hospitality Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Aven Hospitality Average Aven Hospitality

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Success Stories

4

References

0

Featured Customers

Aven Hospitality Case Studies

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Aven Hospitality Reviews

Hotelier Rating

Excellent
38
Very Good
12
Average
5
Poor
2
Terrible
3

Property Size

  • X-Small (2)
  • Small (3)
  • Mid-Sized (11)
  • Large (34)
  • X-Large (6)

Country

  • United States
    United States
    (30)
  • Canada
    Canada
    (4)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • France
    France
    (2)
  • Egypt
    Egypt
    (2)
  • Thailand
    Thailand
    (2)
  • Germany
    Germany
    (2)
  • Mexico
    Mexico
    (2)
  • Vietnam
    Vietnam
    (1)
  • United Kingdom
    United Kingdom
    (1)
  • Singapore
    Singapore
    (1)
  • Italy
    Italy
    (1)
  • Greece
    Greece
    (1)
  • Finland
    Finland
    (1)
  • Maldives
    Maldives
    (1)
  • China
    China
    (1)
  • Morocco
    Morocco
    (1)

Region

  • North America
    North America
    (36)
  • Europe
    Europe
    (8)
  • Asia Pacific
    Asia Pacific
    (6)
  • Middle East
    Middle East
    (5)
  • Africa
    Africa
    (1)
9

Good service.

Connectivity Manager from 200 to 499 room Boutique in Agadir (Morocco)

Verified
3 months ago
I really appreciate how quickly our partners respond when there’s a problem or an issue. We’re happy with the connectivity.
Country Morocco
Connectivity Manager
Large Hotel
10

Strategic Expertise That Goes Beyond the Numbers

Director of Marketing from 200 to 499 room Airport/Conference Hotel in Buford (United States)

Verified
4 months ago
Aven Hospitality has been a great partner, largely because of Tristan’s expertise and approach to digital strategy. He is extremely knowledgeable, responsive, and takes the time to look beyond surface-level results to understand the bigger picture. His ability to think strategically—not just tactically—sets him apart and brings real value t...
Country United States
Director of Marketing
Large Hotel
10

Outstanding marketing services and booking engine!

Strategic Marketing Coordinator from 75-99 room Bed & Breakfast & Inn in Cannon Falls (United States)

Verified
4 months ago
Working closely with Aven and digital marketing services to increase direct bookings has been such a great partnership over many, many years. The team is knowledgeable in both the hotel industry and PPC advertising, which is a great pairing in this unique industry. Easy to work with, and they do such a great job of ensuring we understand ev...
Country United States
Strategic Marketing Coordinator
Mid-Sized Hotel
10

Most valuable partnership

Senior Director of Technology & Commercial Strategy from 50-74 room Boutique in Berlin (Germany)

Verified
4 months ago
a partnership with Sabre is not about quick wins, but about long lasting cooperation and support. It is a 360 degrees covering landscape of solution with equal focus on data- and cybersecurity, innovative distribution solutions, tools supporting ecommerce and a large variety of connected partners.
Country Germany
Senior Director of Technology & Commercial Strategy
Mid-Sized Hotel
10

Heavy user of the CRS, customising SBE and using both GDS and channel management tools.

Founder and Executive Director from 75-99 room Boutique in Pylos (Greece)

Verified
4 months ago
* One of the best BE Vendor solutions still available in the market.* Focus on security, stability and performance of the platform* Continuing to invest in the core CRS in a dynamic, fast changing market * Taking action about payment solutions, API legacy, redundancy, performance, ease of access and size of API portfolio* Focus on fiscal re...
Country Greece
Founder and Executive Director
Mid-Sized Hotel
10

Excellent product to support your business and drive revenue

Global IT Assistant Director from 200 to 499 room Boutique in Dubai (United Arab Emirates)

Verified
4 months ago
Stable system, ongoing enhancements, quick resolution of defects and excellent account management support. The team at Sabre are always happy to help and provide their expertise
Country United Arab Emirates
Global IT Assistant Director
Large Hotel
8

Enhancement

E Distribution Executive from 200 to 499 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)

Verified
11 months ago
The ease of use and reaching out to the agents. The option to prioritize the cases. copying users to cases.
Country United Arab Emirates
E Distribution Executive
Large Hotel
10

The best in business

Assistant E-Commerce Manager from 100 to 199 room Airport/Conference Hotel in Makadi Bay (Egypt)

Verified
16 months ago
I have been using SynXis CRS from the time my hotel career started and it is the most user friendly system i had come across ( i have seen other CRS as well but never used them).
Country Egypt
Assistant E-Commerce Manager
Large Hotel
10

Great Support System

Resort Manager from 75-99 room Boutique in Carmel (United States)

Verified
17 months ago
The Sabre team has been excellent in helping us onboard the retailing feature for ancillary spend. Reservations system is also pretty intuitive, as well as booking engine management.
Country United States
Resort Manager
Mid-Sized Hotel
9

Multi-Property Director of Sales

Multi-Property Director of Sales from 100 to 199 room Boutique in Burnaby (Canada)

Verified
2 years ago
SynXis is user-friendly and easy to learn. The booking engine allows for a customizable Interface, and I like the seamless real-time integration with various systems. Also, the distribution capabilities are great. It allows me to reach several corporate accounts and travel agencies.
Country Canada
Multi-Property Director of Sales
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Knowledgeable support team. Ease of CRS set up and navigation. Ability to connect with various external partners. I like the fact that there are new partnerships and system enhancements, it is preferred to work with a partner under one umbrella.

Question:

What differentiates this product or service from the competition?

Answer:

Speed to market (yet recently there are delays, not sure if staffing is an issue). Ease of use. In general Sabre/Synxis is a solid partner, the support team, market managers are always very attentive.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ease of set up, use and general functionality. One-stop shop with several products and services under one umbrella, hence when there is a need to call out for support, the support team, in general is very knowledgeable. I am however concerned with the future CRS business model and minimum revenue for contracting with Sabre. Many independent / smaller properties will have a hard time reaching a specific revenue target and with that will not be considered for Sabre/CRS.

Blanka Dewapura + 0 recommend
Recommended by
Blanka Dewapura
Blanka Dewapura Co-Owner/VP @ Oceanid Hospitality Group
Blanka Dewapura
Blanka Dewapura Co-Owner/VP @ Oceanid Hospitality Group
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Support

Unverified

Aven Hospitality has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center Product Updates
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2026

Learn more about the GCSC Certification

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Response Time

Less than a day

Recommended

84%

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