SynXis Central Reservation (Sabre)
4.2 (47 REVIEWS)
Blanka, Amanda, Audrey + 4 more experts recommend Sabre
Read RecommendationsSynXis Central Reservation (Sabre)
Ranked 3 (out of 37) in Hotel Reservations Systems
Streamline rate management
85% recommended by 123 hotels
IHG, JA Resorts & Hotels, Alila Resorts & 120 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, SynXis Central Reservation (Sabre) is the #2 most trending product in the Hotel Reservations Systems category (out of 37) and the #52 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSabre’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Trust a single source of truth
Manage your entire portfolio from one place
Configure your brand and business
Leverage the technologies that work for you
Features
Content Management
Pricing Rules
Distribution
Ecommerce
Integrations
Reporting
Admin
Call Center
Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Success Stories
Sabre doesn’t have any case studies available
References
"Sabre has helped us roll out a very ambitious Digital Marketing Strategy which has grown revenue from our website by close to 90% over a two year period. With their help we have not only increased website bookings, impacting our top line, but we have also grown the Cresta Hotels brand online."
"After the success of Nuvola as a piloted program at our Wyndham Grand Clearwater Resort property, we were inspired to launch Nuvola at Wyndham Grand Orlando Resort Bonnet Creek. While our older program before Nuvola was satisfactory for day-to-day operations, Nuvola provides an all-encompassing suite of staff facing solutions that marries the back of the house to the front of the house, while simultaneously providing guests with easy-to-use communication features like Guest Chat texting. Overall, one of the main reasons we decided to partner with Nuvola was because their system is a single-destination program that has many additional features, which is more efficient for our complex, fast-paced operation."
"SynXis Booking Engine offers us the design flexibility and conversion performance to drive growth in direct bookings across our properties globally. The team at Sabre has been collaborative and responsive to our needs. Their commitment to innovation is commendable and I highly recommend this product."
"During the height of the Covid-19 pandemic Springboard Hospitality took this opportunity to activate the chain level content management functionality within the SynXis CRS. This functionality has demonstrated benefits in improving forecast accuracy, streamlined reporting, PMS and RMS integration and scalable growth in our collection of hotels."
Featured Customers
Sabre doesn’t have any featured customers available
Popularity by Segment
Size
1 | X-Small (1-9 room)
1 | Small (10-24 room)
7 | Medium (25-74 room)
32 | Large (75-199 room)
61 | X-Large (200+ room)
Country
84 | United States of America
6 | Mexico
4 | Canada
3 | United Arab Emirates
3 | United Kingdom
3 | Egypt
2 | Norway
2 | Spain
2 | Japan
2 | Singapore
2 | France
2 | Thailand
2 | Barbados
2 | Germany
1 | Costa Rica
1 | Hungary
1 | Hong Kong
1 | Turkey
1 | Qatar
1 | Saudi Arabia
1 | India
1 | South Africa
1 | Brazil
1 | Italy
1 | Finland
1 | Vietnam
Type
63 | Luxury Hotels
36 | Boutiques
30 | Branded Hotels
26 | Resorts
12 | City Center Hotels
7 | Hostels
6 | Extended Stay & Serviced Apartments
5 | Airport/Conference Hotels
4 | Limited Service & Budget Hotels
2 | Bed & Breakfast & Inns
2 | Vacation Rentals & Villas
1 | Motels
Region
94 | North America
14 | Europe
9 | Asia Pacific
9 | Middle East
2 | South America
2 | Central America
1 | Africa
Category
72 | Booking Engine
47 | Hotel Reservations Systems
45 | Channel Managers
35 | Staff Collaboration Tools
9 | Hotel Guest Apps
6 | Property Management Systems
5 | Guest Messaging Software
5 | Housekeeping Software
3 | Digital Marketing Agencies
2 | Upselling Software
More Products by Sabre
Hotelier Rating
Solid and Reliable CRS System
Group Director e-Commerce and distribution from 200 to 499 room Branded Hotel in New York (United States of America)
Heavy user of the CRS, customising SBE and using both GDS and channel management tools.
Founder and Executive Director from 500+ room Luxury Hotel in (United Kingdom)
Great partner
Revenue operator from 200 to 499 room City Center Hotel in Napoli (Italy)
Sabre SynXis CR
3rd party distribution manager from 500+ room Branded Hotel in Kajaani (Finland)
Reliable Team & Products!
Senior Manager, Revenue Management (Corporate) from 500+ room Extended Stay & Serviced Apartment in Singapore (Singapore)
Good product with no so good service
Director of Distribution from 100 to 199 room Luxury Hotel in Paris (France)
Great
Revene Manager from 50-74 room Bed & Breakfast & Inn in Paris (France)
I am thankful for SynXis (Sabre) support staff!
DRM from 100 to 199 room Resort in Tambon Hua Hin (Thailand)
Hotel Reservations Systems review
Manager, Central Systems Support from 500+ room Luxury Hotel in Toronto (Canada)
Great Partnership and Service
Vice President of Revenue Management from 500+ room Boutique in Wichita (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Knowledgeable support team. Ease of CRS set up and navigation. Ability to connect with various external partners. I like the fact that there are new partnerships and system enhancements, it is preferred to work with a partner under one umbrella.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Speed to market (yet recently there are delays, not sure if staffing is an issue). Ease of use. In general Sabre/Synxis is a solid partner, the support team, market managers are always very attentive.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Ease of set up, use and general functionality. One-stop shop with several products and services under one umbrella, hence when there is a need to call out for support, the support team, in general is very knowledgeable. I am however concerned with the future CRS business model and minimum revenue for contracting with Sabre. Many independent / smaller properties will have a hard time reaching a specific revenue target and with that will not be considered for Sabre/CRS.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Sabre
2 months ago
Cinnamon Hotels & Resorts Selects Sabre’s SynXis Platform as it Eyes International Growth
Sabre
2 months ago
Habitas Group Implements Sabre's Hospitality Technology
Sabre
4 months ago
Hyatt Selects Sabre to Enhance Central Reservation System Capabilities
Sabre
4 months ago
Sabre Acquires e-Commerce Provider Techsembly to Expand and Accelerate its Hospitality Retailing Solutions
Sabre
2 years ago
Louvre Hotels Group Chooses Sabre’s Hospitality Solutions to Boost its Strategic Distribution Transformation and Support its Development
Sabre
3 years ago
Sabre and Google Develop Industry-First AI Technology for Travel
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Sabre has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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