SiteMinder Insights (Pace)

Ranked 9 (out of 51) in Revenue Management Systems

Revenue Management Systems

Plan for tomorrow with historic and future data with PACE and channel performance

Ratings Snapshot

Certificate of Excellence
Read 25 reviews
91%
Recommend
HTR Score icon
HT SCORE
81 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #9 out of 51 in Revenue Management Systems

Ease of Use
4.5/5
ROI
4.4/5
Implementation
4.5/5
Customer Support
4.6/5
Verified Customer Support

SiteMinder has opened its internal systems to

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SiteMinder Insights (Pace) Overview

SiteMinder Insights (Pace) Overview

Have the foresight to optimise your demand peaks and drive more business in the low season. Have the foresight to optimise your demand peaks and drive more business in the low season. Learn which booking channels are working the hardest for your property and bring the most lucrative guests.

About SiteMinder View website

Founded in 2006 | Headquarters in The Rocks Australia | 700 employees

Our hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...

Other Products by SiteMinder

1/3

Integrates with

  • Booking Engine
  • Guest Messaging Software
  • Property Management Systems
Browse integrations (7 verified)

What customers love about SiteMinder Insights (Pace)

Like 91% recommend

Sales Manager from Boutique

-Inventory and rate distribution to channels is made possible -Secure VCC details for our guests with no room of leakage to fraudsters -Channel performance insight and pace review

Digital Marketing Manager from Budget

I remember when I first sign up with Siteminder as their first few clients in Indonesia back in 2010 and I never look back ever since. Siteminder has progressed massively over the years and solved a head scratching probl...

Rev Mgr from Bed & Breakfast

The accuracy and parity issues resolved at one look It shows accurate information that is what required in our daily operations

Reservations from Bed & Breakfast

I am still learning but so far very helpful information and assistance was given . Communication is clear and they have al lot of patience with me : ) I am currently interested in seeing how Insights will help the hotel...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Siteminder is one of the biggest channel manager & hospitality technology company in the world. There's a reason why they're so big, it's because their product works well :) Their channel manager, as far as I'm concerned, is the biggest in the world.

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

Siteminder has a huge support team that can help you when you are in need of help. Plus, they have a range of products that can help hotels in various ways including but not limited to channel manager, online booking engine, webpage builder, etc..

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Reach out for help. They're very supportive, and they'll go out of their ways to make business relationship work for you. Also try out their demo's. I believe there's no risk/commitment involved with their demos.

by Jaeyun Noh (Roomsy Inc) on November 09, 2021

See more answers (3)
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+ 1 recommend
Recommended by

Features

  • Dynamic Pricing
  • Price sensitivity modeling
  • Fully automated revenue management
  • "What-if" scenario analysis
  • Guided workflows
  • Group pricing & evaluation
  • Channel management
  • Analytics dashboard
  • Multi-property Management
  • Open API
  • Mobile App
  • Inventory Management
  • Open Pricing
  • Lost Business Data
  • Automated Room-Type Pricing
  • 365-Day Forward Pricing
  • Dynamic Price Hierarchy Control
  • Real-time price optimization
  • Alternate Property Reccomendations
  • Alternate Stay Date Recommendations
  • Five-Year Forecasting
  • Smart Spreading Technology
  • Financial Forecast Builder
  • Scheduled Reports
  • Custom Reports
  • Single Sign-On
  • Enterprise Business Guidelines
  • Mobile Friendly Design
  • Future Market Demand Data
  • Price Explanation
  • Controlled Automation

Want to go behind the scenes and see how SiteMinder Insights (Pace) works?

Clients & references

References & testimonials

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SiteMinder doesn’t have any references available

Featured partners

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SiteMinder doesn’t have any featured partners

Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Australia
  • Philippines
  • Portugal
  • Mexico
  • Zimbabwe
  • Indonesia
  • South Africa
  • France
  • United Kingdom

25 Verified SiteMinder Reviews

Likelihood to Recommend
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December 02, 2021

SiteMinder Insights (Pace) Review: Responsive and proactive

Marketing from Vacation Rental in Whistler (Canada)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

In the past 2 years, SM has stepped up their game. For a tech company, i'm very impressed with their customer service. The product is also improving implementing things that help a small operator like me ...

What do you dislike or think could be improved?

As a manager of vacation rentals with several properties, SM has improved a lot over the years. But managing multiple units over several properties is still a lot of work. Booking Button would be better i...

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
n/a

November 26, 2021

SiteMinder Insights (Pace) Review: User friendly

Director of Revenue, Distribution and Central Reservations from Branded in Canberra (Australia)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Siteminder's Channel Manager is one of the best I have seen and utilised. The fast connection, the simplicity, and the intuitiveness is unparelleled. The Booking Engine - Booking Button has evolved substa...

What do you dislike or think could be improved?

I have in the past conveyed my suggestions to the Siteminder team and have been pleasently surpised with how eager they were to take these on board, with many of them implemented thereafter. For now, the...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 17, 2021

SiteMinder Insights (Pace) Review: The easiest tool for yield optimization

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

With Insights is easy to analize pace and read reports, furthermore overview by country, by channel, by rate plan. Handling many hotels there is a need to homologate rate plans, with the channel manager ...

What do you dislike or think could be improved?

Perhaps the report of channel analysis can be improved with a pick up, which I think is very important to have and helps us to analyze: how much in advance the guest is booking, at what rate, howmany nigh...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 17, 2021

SiteMinder Insights (Pace) Review: Hands down the best option on the Market 2021

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I run a small independent company for Hotels in Mexico, we do basically Sales and Revenue Management for Independent brands, and we absolutely love SiteMinder Products, as they are ideal for all size hote...

What do you dislike or think could be improved?

There are very few things that I would like to change from the actual products, as I am very happy with the overall offer. However I do think a couple of nice tweaks can help us do more: 1. Insights -...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 15, 2021

SiteMinder Insights (Pace) Review: Excellent service and support

Data Analyst from Resort in Kalives (Greece)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Siteminder helped us combine all channels actually in one. Inlcuding its perfect custormer support I think is one of the top listed channel managers globally. Big fan of your chatbox where staff is always...

What do you dislike or think could be improved?

Exports in excel. Siteminder should definetely find out a way to easily export data in excel or google sheet taking into consideration APIs as well vice versa. The reason why I insist on that is that you ...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Nov 23, 2021 Ereena R. from SiteMinder replied:
 Hi Michael, 

Thank you for your positive review. I'm glad you have had great experiences with our t... 

November 12, 2021

SiteMinder Insights (Pace) Review: good products using them daily

Manager from City Center in Wien (Austria)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

channel manager very good as we do all our pricing there and not via PMS, also booking button works easy

What do you dislike or think could be improved?

The calendar only shows Saturday and Sunday but it would be very helpful if we could include our national holidays and also congresses and big events going on in our area. Pricing would be much easier the...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent press releases

Resources & reports

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Popular SiteMinder Insights (Pace) Integrations

View all (7 SiteMinder Integrations)