Easyway Smart Upselling (by Duve)

4.8 (146 REVIEWS)

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HT Score  
85 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Stein, Cristina, Esther + 27 more experts recommend Easyway

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Easyway Smart Upselling (by Duve)

4.8 (146 REVIEWS)

Ranked 4 (out of 63) in Upselling Software

Proactive digital hotel amenities menu for guests

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Ratings Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

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Achievements

Trending Product

This vendor's trending score is rising, Easyway Smart Upselling (by Duve) is the #18 most trending product in the Upselling Software category (out of 63) and the #970 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Easyway has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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85 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Easyway Smart Upselling (by Duve)
Founded in 2019 | Headquarters in Tel Aviv (Israel) | 21 employees
Reach out to your guests with the right offer, on their favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques. Automatically offer guests room upgrades, and hotel services and facilities (e.g., food & beverage) based on guest segments and availability.

View website

Capabilities

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Easyway doesn’t have any benefits or use cases available

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Available Add-ons & Modules

EasyWay F&B

Mobile Ordering & Room Service
Offer personalized dining experinces to guests and take orders through EasyWay to drive ancillary revenue.

INCLUDED

Pricing

Pricing Available By Request

Easyway has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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16

Success Stories

27

References

11

Featured Customers

Success Stories

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How Kfar Maccabiah Took their Guest Communication to the Next Level with Easyway

Ramat Gan (Israel)

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How Easyway Helped Atlas Hotels Enhance Upselling, Promote their Loyalty Program, and Communicate Effectively with their Guests

Tel Aviv-Yafo (Israel)

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How a Boutique Hotel Boosted its Revenue and Guest Satisfaction Using Easyway's GRM

Kreisfreie Stadt München (Germany)

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How Easyway's customizable platform serves a chain with various types of hotels

Jerusalem (Israel)

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How Easyway helped Olive Hotel improve upselling, guest journey and guest engagement.

Nahariyya (Israel)

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From Emails to Instant Communication

Monaco (Monaco)

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Taking Guest Communication to the Next Level

(United Kingdom)

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By utilizing Easyway, Nova hotel was able to reduce their time sink, improve efficiency, and streamline their processes

Yerevan (Armenia)

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A platform that provide a personalized service, think a step ahead of guests and what their needs might be

Tel Aviv-Yafo (Israel)

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How Easyway helped Dialoog Banyuwangi hotel reduce operational costs and need less manpower for day-to-day operations.

Kecamatan Kalipuro (Indonesia)

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How Grand Hotel des sablettes Plage was able to increase its overall income by more than 200%.

La Seyne-sur-Mer (France)

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How smart messaging achieve significant staff savings and created more profitable customer relationships

Tel Aviv-Yafo (Israel)

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Creating a memorable experience for every guest.

Tel Aviv-Yafo (Israel)

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Provide 24/7 support for Hiisi guests in any language with no front desk or additional staff.

Helsinki (Finland)

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Taking guest engagement to the next level at The Norman Hotel

Tel Aviv-Yafo (Israel)

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Helping Sofitel Triple Reviews, Optimize Service Delivery, and Build a Strong Online Reputation

Bruxelles (Belgium)

Popularity by Segment

Size

3 | X-Small (1-9 room)

34 | Small (10-24 room)

78 | Medium (25-74 room)

81 | Large (75-199 room)

60 | X-Large (200+ room)

Country

130 | Israel

18 | United Kingdom

15 | Indonesia

15 | Belgium

15 | Germany

15 | Netherlands

10 | Maldives

8 | Malaysia

7 | Thailand

6 | United States of America

5 | Monaco

5 | Austria

5 | Italy

4 | Armenia

4 | Greece

3 | Czech Republic

3 | Mexico

2 | France

2 | Finland

1 | Switzerland

1 | Hungary

Type

111 | Luxury Hotels

100 | Boutiques

68 | Branded Hotels

58 | City Center Hotels

41 | Resorts

30 | Hostels

18 | Limited Service & Budget Hotels

17 | Bed & Breakfast & Inns

12 | Extended Stay & Serviced Apartments

12 | Vacation Rentals & Villas

6 | Motels

3 | Airport/Conference Hotels

3 | RV Parks & Campgrounds

Region

130 | Middle East

91 | Europe

44 | Asia Pacific

9 | North America

Category

261 | Guest Messaging Software

146 | Upselling Software

143 | Contactless Check-in

72 | Hotel Chatbots

29 | Mobile Ordering & Room Service

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Hotelier Rating

Excellent
250
Very Good
22
Average
7
Poor
0
Terrible
0

Property Size

  • X-Small (3)
  • Small (34)
  • Medium (78)
  • Large (81)
  • X-Large (60)

Country

  • Israel
    Israel
    (130)
  • United Kingdom
    United Kingdom
    (18)
  • Indonesia
    Indonesia
    (15)
  • Belgium
    Belgium
    (15)
  • Germany
    Germany
    (15)
  • Netherlands
    Netherlands
    (15)
  • Maldives
    Maldives
    (10)
  • Malaysia
    Malaysia
    (8)
  • Thailand
    Thailand
    (7)
  • United States of America
    United States of America
    (6)
  • Monaco
    Monaco
    (5)
  • Austria
    Austria
    (5)
  • Italy
    Italy
    (5)
  • Armenia
    Armenia
    (4)
  • Greece
    Greece
    (4)
  • Czech Republic
    Czech Republic
    (3)
  • Mexico
    Mexico
    (3)
  • France
    France
    (2)
  • Finland
    Finland
    (2)
  • Switzerland
    Switzerland
    (1)
  • Hungary
    Hungary
    (1)

Region

  • North America
    North America
    (9)
  • Europe
    Europe
    (91)
  • Asia Pacific
    Asia Pacific
    (44)
  • Middle East
    Middle East
    (130)

Hoteliers say

NEW AI Review summary

Hoteliers like EasyWay for its ability to enhance guest communication through multiple channels such as WhatsApp and SMS, dramatically increasing engagement rates and response times. The platform's upselling tools boost revenue via room upgrades and ancillary services, while its online check-in reduces guest wait times, improving overall satisfaction. However, some users report challenges with integration and occasional technical glitches. EasyWay's comprehensive, user-friendly system makes it a suitable option for properties seeking to improve service efficiency and guest experience.

AI-generated from the text of customer reviews

Guest Messaging Platform
Upselling Revenue Tools
Technical Issues
Online Check-In
Personalization and Customization
Platform Integration
Automatic Guest Responses
Multi-language Support
10

A real performance tool

Directeur Hébergement from 500+ room Luxury Hotel in Monaco (Monaco)

Verified
10 months ago
Instant communication in the customer's language Upsells Rooms and F&B tool Improves the customer experience High responsiveness to customer requests Easy to use Direct sales Quick and easy changes to make: updating data Presence of photos contributes to the success of The tool Our contact that we had to set up Easy Way at the hotel was exc...
Country Monaco
Directeur Hébergement
X-Large Hotel
10

very satisfied

duty & operations manager from 200 to 499 room City Center Hotel in Ramat Gan (Israel)

Verified
2 years ago
easy to use , very helpful and encouraging sales , creates good communications with guests , interface easy to operate
Country Israel
duty & operations manager
X-Large Hotel
10

Easy to contact to the guest

Assist front office manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
The best thing is communications. We found that we can chat with the guest before there arrival. Easy to upsell
Country Maldives
Assist front office manager
Large Hotel
8

Communication & Upselling

Marketing Executive from 50-74 room Bed & Breakfast & Inn in (United Kingdom)

Verified
2 years ago
It offers an engaging way of communicating with the guests through SMS or WhatsApp in every language as well as an opportunity for us to promote an upselling strategy by focusing on early check-in or late check-out. It also enable us to do online check-ins reducing the waiting time for guests at the reception. Shani Lom has been very helpfu...
Country United Kingdom
Marketing Executive
Medium Hotel
10

An easy platform to upsell activities, handle guests request / issued even before guests check in to hotel

Assistant Chief Engineer from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
Easy to communicate the guests, upsell activities. Also guests can share their requests, concerns while they are enjoying any part of the hotel and we can assist them while they’re are enjoying.
Country Maldives
Assistant Chief Engineer
Large Hotel
9

Easyway

Learning Manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
Easyway really is easy to access. Our guests can access and get information of the products and services which can improve the experience quality.
Country Maldives
Learning Manager
Large Hotel
10

Easy to access and communicate

Senior Guide from 25-49 room Boutique in Kuala Lumpur (Malaysia)

Verified
2 years ago
The messaging software is simple to get in touch with guest on their personalise experience and at the same time is advance either
Country Malaysia
Senior Guide
Medium Hotel
10

Improve upselling and engagement.

Sales Manager from 75-99 room Branded Hotel in Nahariyya (Israel)

Verified
2 years ago
Thanks to Easyway, our upselling revenue has grown substantially.
Country Israel
Sales Manager
Large Hotel
10

Easy and Simple

Spa Manager from 100 to 199 room Luxury Hotel in (Maldives)

Verified
2 years ago
we could communicate the guest prior arrival and understand the guest's needs so we can provide the service based on their request. Upselling our products and the guest easy to access our facilities, service and products.
Country Maldives
Spa Manager
Large Hotel
10

This was a very useful and quick service.

Front Office Manager from 100 to 199 room Luxury Hotel in Brussel (Belgium)

Verified
2 years ago
The kindness and flexibility of Neta. The usefullness of easyway and how it manage to make our life easier. It makes our guest satistied. Really quick and useful , on line upselling with the guests , great time saving with automatic answers before the guests arrival on common repetitive questions and on line check in. The Magic Spell has al...
Country Belgium
Front Office Manager
Large Hotel
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