EasyWay Smart Upselling

Ranked 2 (out of 54) in Upselling Software

Upselling Software

Messaging based upselling to generate more revenue by EasyWay.

Ratings Snapshot

Certificate of Excellence
Read 79 reviews
98%
Recommend
HTR Score icon
HT SCORE
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 54 in Upselling Software

Ease of Use
4.9/5
ROI
4.9/5
Implementation
4.9/5
Customer Support
5.0/5
Verified Customer Support

EasyWay has opened its internal systems to

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Most popular for
  • Boutique 28 verified reviews
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  • Branded 18 verified reviews
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  • City Center 12 verified reviews
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  • Resort 8 verified reviews
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  • Vacation Rental 3 verified reviews
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  • Bed & Breakfast 3 verified reviews
    97%
  • Airport/ conference 2 verified reviews
    100%
  • Extended Stay 2 verified reviews
    75%
  • Hostel 1 verified reviews
    100%

EasyWay Smart Upselling Overview

EasyWay Smart Upselling Overview

Reach out to your guests with the right offer, on their favorite messaging app (WhatsApp, WeChat, iMessage, and more), with built-in marketing techniques. Automatically offer guests room upgrades, and hotel services and facilities (e.g., food & beverage) based on guest segments and availability.

About EasyWay View website

Founded in 2017 | Headquarters in Tel Aviv Israel | 28 employees

EasyWay is an end-to-end contactless guest journey platform enabling hotels to digitize and personalize the entire guest journey. With EasyWay, your guests enjo...

Other Products by EasyWay

Integrates with

  • Reporting & Accounting Software
  • Booking Engine
  • Central Reservations Systems
Browse integrations (55 verified)

What customers love about EasyWay Smart Upselling

Like 98% recommend

Revenue management from Branded

Their software is connected to our PMS, so we don’t need to fill guests manually. When a guest makes a reservation easyway has already all of the info about him/her. And also it works with Whatsapp! The guest doesn’t...

Hotel GM from Branded

Notifications are being sent to guest automatically, this way we offer the guest discounts for all hotel facilities without any effort. Some guests have doubled their purchase amount even prior to check in by buying upgr...

Revenue manager from Branded

Easyway has created a completely contactless experience for all of our guests. It starts with a pre-arrival message, and goes through all phases of the guest journey. This system allows us to be available 24/7, since man...

Sales Manager from Branded

The interface is so simple! It only took about 3 minutes to set it up and use it. It is also highly intuitive for users, and all of the communication looks like whatsapp and other chat apps.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Easy Way has the best features needed from the hotelier to handle the customer journey. It allows very easy, quick and direct contact with the guests on line and on real time. The ability to take care of the Pre Check in , online payment and hotel's portal makes it very complete and care of all st...

by Adi Ohayon (Adi Ohayon- Revenue Experts) on November 25, 2021

See more answers (20)
Question:

What differentiates this product or service from the competition?

Answer:

[INVALID WEBSITE] One of the main advantages is the very quick, professional service and approach. Each need from the hotel is well defined and taken care by the customized solution. Also it has a proven advantages in creating an incremental revenue increase in so many aspects, internally by the ho...

by Adi Ohayon (Adi Ohayon- Revenue Experts) on November 25, 2021

See more answers (20)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

A real Customer Journey Toll : The ability to have easy, quick, useful , on line contact with the guests , time saving with automatic answers before the guests arrival on common repetitive questions and on line check in and pre payment, all in one simple cloud platform, with a quick ROI and incremen...

by Adi Ohayon (Adi Ohayon- Revenue Experts) on November 25, 2021

See more answers (20)
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+ 18 recommend
Recommended by Show More (16)

Features

  • Gift Vouchers
  • Segmentation
  • Upsell at booking
  • Pre-arrival emails
  • On property upsells
  • Future stay offers
  • Automated A/B Testing
  • Check-in upselling
  • Dynamic Upgrade Pricing
  • Deal/Offer Templates Library
  • Omnichannel (email, chat, sms, Whatsapp)
  • Fulfillment Task Automation (via Task Mgmt Integrations)
  • Type 2 SOC 2 Certified (Data Security)
  • Multi-Property/Chain Dashboard

Clients & references

References & testimonials

Testimonial avatar
The thing we love the most is the simplicity of the system. It allows us to improve our guest experience with no effort, great value for money!
David Wartenberg GM at the Hotel Saul | Boutique Hotel in Tel Aviv
Testimonial avatar
EasyWay is an incredible solution for effortless guest communication. We were fully integrated within a day, and we loved its simple, intuitive interface. Since having EasyWay, we have been contacting...
Philip Ibrahim General Manager at the Mercure Hotel Berlin City

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • Israel
  • Netherlands
  • United Kingdom
  • United States of America
  • Germany
  • Italy
  • Belgium
  • Indonesia
  • Armenia

79 Verified EasyWay Reviews

Likelihood to Recommend
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December 13, 2021

EasyWay Smart Upselling Review: They are working very fast and productive.

Reservations Cordinator from Boutique in Yerevan (Armenia)

Recommend 10/10
Full blue star
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What do you like most?

It makes our extra services more available and helps to sell it online, also it helps to solve small problems whit the guest.

What do you dislike or think could be improved?

You can improve process of adding guest in dashboard, which now is a little bit difficult, it will help to work faster than usual.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 13, 2021

EasyWay Smart Upselling Review: Good and easy way :-)

Front desk manager from Boutique in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

The immediate communication with the guests The option to inform them in advance main things The option to know in advance requests

What do you dislike or think could be improved?

Check in - still we must check and complete documents at the reception (green pass updated, second id etc.) Still trying to balance between the massages - to inform and remind, but not too much... it dis...

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
n/a

December 13, 2021

EasyWay Smart Upselling Review: Establishing a relationship with our guests become easy

Guest relations manager from Boutique in Tel Aviv-Yafo (Israel)

Recommend 10/10
Full blue star
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What do you like most?

Using the Easyway portal allows our guests to get all the information they need at the click of a button, from answering simple questions to more complex information like events and external service provi...

What do you dislike or think could be improved?

Honestly, the system works great. We feel the small changes and improvements that are added on a regular basis, most of the time even before we asked.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 12, 2021

EasyWay Smart Upselling Review: A real performance tool

Directeur Hébergement from Resort in Monaco (Monaco)

Recommend 10/10
Full blue star
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What do you like most?

Instant communication in the customer's language Upsells Rooms and F&B tool Improves the customer experience High responsiveness to customer requests Easy to use Direct sales Quick and easy changes to mak...

What do you dislike or think could be improved?

We have been using it for less than a month so it is difficult to be precise. Be able to have the same configuration on a mobile phone for more mobile use

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 12, 2021

EasyWay Smart Upselling Review: Pleasant and convenient tool to optimise the relationship with your customer

Front Office Manager from Branded in Brussel (Belgium)

Recommend 10/10
Full blue star
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What do you like most?

- Easy and fast communication tool with all guests (expecting guests, in-house as well as departed) - Tool that allows to upsell different room types, as well as cross-seling along different departments ...

What do you dislike or think could be improved?

It would be a big plus if there is an application that can be downloaded on the smartphone which allows to follow-up even more rapidly.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 11, 2021

EasyWay Smart Upselling Review: Easy Way a platform that helps to exceed customers expectation.

Front Office Manager from Resort in Maldives (Maldives)

Recommend 10/10
Full blue star
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What do you like most?

1. EasyWay provides an opportunity to connect customers through their journey, from the time of booking till post checkout. 2. Preference of customers are known prior to their arrival. 3. Up selling t...

What do you dislike or think could be improved?

There is not much challenges due to continual support from EasyWay, technical support with Easy Way is very cooperative. Any issue with the platform is attended on timely manner.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

Profile empty

EasyWay doesn’t have any free e-books or reports available

Popular EasyWay Smart Upselling Integrations

View all (55 EasyWay Integrations)