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Review of Hotellab

10
Great revenue management solution
Hotel Manager from 75-99 room Boutiques in Chania Town (Greece)
Verified
7 months ago
Products Reviewed
Revenue Management Systems
What do you like most?
What we liked most is that by the time the system was set up properly we saw immediate an increase in our revenue and ADR. We were careful enough with the maximum limits, and although the ADR raised, the customer satisfaction remained the same, which means that before using hotellab we were missing opportunities to sell at higher prices. Plenty of reports offer us useful insights and the forecast has high accuracy. Everything works fine and we saved a lot of time!
What do you dislike or think could be improved?
We started the setup during a large update and faced some delays till we finished it. We also needed time to properly set up the strategies, because the algorithm was too sensitive to changes for our property. Since then we have experienced no other issues.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
4.0/5