Review of OTA Sync

10
I wish we knew before about OTA Sync
Receptionist from 75-99 room Branded Hotels in Madrid (Spain)
Verified
5 months ago
What do you like most?
We used a popular PMS that almost all large hotels use along with a popular channel manager. With that we had a separate Guest Experience app and some hotel operations app. In total we had to maintain 4 different systems that frequently failed. After tough negotiations with our manager, the OTA Sync team arrived at our hotel and the employees are so happy with it that we feel like every day we have an extra 4 hours to dedicate to things we couldn't do before.
What do you dislike or think could be improved?
I have nothing to say that can be improved because it is very light and focuses on what the hotelier really needs. 100 points for OTA Sync.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5