I recently encountered an issue while using MARA AI Review Assistant, and I must say, I’m incredibly impressed with their support team, especially Tobias. Although the issue turned out to be rooted in Booking.com, Tobias reached out promptly and resolved the issue with amazing speed and efficiency. The level of customer service provided was beyond excellent—it's clear that the MARA team genuinely cares about their users. What I truly appreciate about MARA is its user-friendly interface, which makes the platform easy to navigate. The automatic translation feature is also a game-changer, allowing me to seamlessly manage reviews across different languages. On top of that, the reports MARA generates are invaluable. The weekly and end-of-month reports provide clear insights, helping me stay on top of customer feedback and improve our services accordingly. MARA AI has truly exceeded my expectations, not only in terms of functionality but also with their stellar support team. I highly recommend this platform to anyone looking for an efficient and intuitive review management solution. Thank you, MARA AI, and a special thanks to Tobias for your outstanding assistance!