Review of SiteMinder

10
Channel Manager
Reservations Manager from 200 to 499 room Bed & Breakfast & Inns in Mangere (New Zealand)
Verified
4 months ago
What do you like most?
Raven was a star - answered all my questions and showed me step by step on how to action my request asap
What do you dislike or think could be improved?
Maybe just the wait time on the phone - Happy however either way as when phone is answered all my questions were answered.
5.0
Excellent
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
4.0/5
Zidane D. from SiteMinder replied
HI Ofo, Thank you for your feedback! We're thrilled to hear that Raven provided excellent support and guided you step by step to resolve your request quickly. We appreciate your understanding regarding the phone wait time and are glad that all your questions were answered once connected. If you need any further assistance, please don’t hesitate to reach out. Warm regards, Zidane.