Review of Blastness

10
Blastness has been a reliable partner in our hotel management and increasing direct sales
CEO from 50-74 room Boutiques in Florence (Italy)
Verified
14 months ago
What do you like most?
Blastness has become an indispensable tool for our hotel. The Central Reservation System has significantly simplified our booking process, ensuring a smooth and efficient experience for both staff and guests. The Rate Shopper has given us a valuable edge by providing real-time updates on competitor rates, allowing us to adjust our pricing strategy dynamically. The Market Intelligence system offers a wealth of information, helping us make informed decisions based on market trends and forecasts. Moreover, the Digital Marketing services have played a pivotal role in driving more direct bookings through our official website, enhancing our online presence and attracting a broader audience. Finally, maybe the most important and useful thing behind all these tools is their team, always supportive, proactive and quick to meet all our needs.
What do you dislike or think could be improved?
While the systems deliver on functionality, a more user-friendly interface would enhance the overall experience. Improving the navigation flow and simplifying the interface would contribute to a more intuitive usage.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5