Review of SiteMinder

9
Siteminder Services & functionality
IT Manager from 25-49 room Limited Service & Budget Hotels in Fort Lauderdale (United States of America)
Verified
3 months ago
What do you like most?
- Channel Managers & booking engine able to manage in single portal. - Very efficient on support. - All information able to see in one glance.
What do you dislike or think could be improved?
- Hope user can have right to view the interface log for PMS-Siteminder activity. - Provide more upselling channel without additional cost.
4.5
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
Zidane D. from SiteMinder replied
Hi Kim, thank you for your feedback! We're glad to hear that you find value in managing both Channel Manager and Booking Engine in a single portal, appreciate our efficient support, and find the information display comprehensive at a glance. We understand your suggestions regarding interface log access and upselling channels. We'll certainly take these into consideration as we continue to enhance our platform. Please feel free to reach out if there's anything else we can assist with. Best regards, Zidane.