Review of MARA Solutions

10
Very Happy
General Manager from 100 to 199 room City Center Hotels in Pitlochry (United Kingdom)
Verified
6 months ago
Products Reviewed
What do you like most?
The professional language, the quality of the response detailing every response. I could not write the response as good myself and it would take me 15 x longer to create the resonse
What do you dislike or think could be improved?
Would be good to have multiple logins on the one account. All reviews are completed using my login, which I then have to give to my recepionists to create the response
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Paula W. from MARA Solutions replied
Hey, Thanks a lot for your amazing review! 😊 It's great to hear that you're happy with the response quality and that MARA is saving you valuable time when it comes to managing your guests' feedback - making your work easier is exactly what we aim for. Regarding the logins for your receptionists: You can easily add as many users as you need in the ‘Users’ section of your account settings. If you have any questions or need assistance, feel free to reach out to me directly at [email protected] - I’m happy to help! Kind regards Paula