Thanks for your review of HKeeper! We're glad HKeeper works well for you and your team.
Ratings Snapshot
96%
Recommend
#1
Popularity index
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #1 out of 17 in Cleaning & Operations
Ease of Use
4.7/5
ROI
4.7/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support
HKeeper’s customer support processes haven’t yet been verified by Hotel Tech Report.
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Most popular for
HKeeper Cleaning App Overview
HKeeper Cleaning App Overview
HKeeper is the number one tool for vacation rentals owners to create automated cleaning task assignment and enjoy completely hands-free management. What makes us different is that HKeeper assigns tasks automatically for the whole booking period so you can make a forecast for the cleaning for a week and month. The attached Task Checklists and the option to take pictures before and after cleaning by...
About HKeeper View website
Founded in 2017 | Headquarters in Celebration United States | 7 employeesHKEEPER GLOBAL, LLC 830 Lee Road Orlando, FL 32810
Other Products by HKeeper
1/3
Integrates with
- Property Management Systems
- Marketplaces & Integrators
- Hotel Management Software
Need a custom integration?
What customers love about HKeeper Cleaning App
96% recommend
Front Desk Manager from Limited Service & Budget Hotels
The fact that we are no longer required to print long work orders, or communicate through walkie talkies is great. It provides me with an overview of everything that is going on at my property and guest related issues ar...
Financial Controller/IT coordinator from Extended Stay & Serviced Apartments
Very good application for tracking maintenance issues. Especially the recurring maintenance. Inventory with the ability to automatically alert low stocks is a time-saving feature (customizable for any inventory ite...
COO from Extended Stay & Serviced Apartments
The ease of use for the hotel staff and the office, once the Software is setup for the hotel the software is a real tool for the day to day operation of the hotel and the management of tasks. The staff after only one hou...
Expert Q&A and Partner Recommendations
HKeeper hasn’t been recommended by any experts or partners yet
Learn more about expert recommendations
Recommended by
Features
Want to go behind the scenes and see how HKeeper Cleaning App works?
Clients & references
References & testimonials
HKeeper doesn’t have any references available
Case studies
HKeeper doesn’t have any case studies available
Awards & Certifications
HKeeper doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Australia
- United States of America
- Dominican Republic
- Lithuania
- Russian Federation
December 18, 2021
HKeeper Cleaning App Review: Complete all-in-one suite for hotel operations
Manager from Extended Stay & Serviced Apartments in Vilnius (Lithuania)
Recommend
10/10
What do you like most?
Hkeeper is the most advanced platform to date for managing staff operations in housekeeping and maintenance. The most notable features, unique in their entirety would be: 1. Complete inventory trac...
What do you dislike or think could be improved?
These features would be a great addition to the mobile app: 1. Ability to see past cleanings & track current cleanings in realtime (by all admins) 2. Analytics and graphs to see realtime & historic st...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Dec 20, 2021 Lubov K. from HKeeper replied:
March 12, 2021
HKeeper Cleaning App Review: HKeeper is time and cost-saving software!
Team Leader from Extended Stay & Serviced Apartments in Sydney (Australia)
Recommend
10/10
What do you like most?
The automated assignment through the HKeeper's Planner with the option to schedule daily, weekly, and monthly tasks and projects, prioritize, and edit at any time is the most needed feature for the operat...
What do you dislike or think could be improved?
Everything is working flawlessly, meets the current operational needs and we are looking forward to the introduction of the voice messaging module.
Customer Support
4.5
Ease of Use
4
Value for money
4.5
Implementation
5
On Oct 15, 2021 Lubov K. from HKeeper replied:
Thanks for your review of HKeeper! We love Inventory module as well!
March 11, 2021
HKeeper Cleaning App Review: Awesome customer service and very short response time by support
COO from Extended Stay & Serviced Apartments in Cabarete (Dominican Republic)
Recommend
10/10
What do you like most?
The ease of use for the hotel staff and the office, once the Software is setup for the hotel the software is a real tool for the day to day operation of the hotel and the management of tasks. The staff af...
What do you dislike or think could be improved?
Not really much, maybe more user enabled setups but the best experience is that any recommendation or request to improve the software is taken not only in consideration but if possible is integrated in up...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
On Oct 15, 2021 Lubov K. from HKeeper replied:
Thank you so much for taking the time to leave such a detailed review of HKeeper! We're glad it's su...
March 11, 2021
HKeeper Cleaning App Review: Great and easy tool for the whole team!
Operations Supervisor from Extended Stay & Serviced Apartments in Rosehill (Australia)
Recommend
9/10
What do you like most?
All team stays connect and updated with what is happening in all departments. The automation of the Clean/Dirty rooms update is great stress relief throughout the day. Being able to see the maintenance i...
What do you dislike or think could be improved?
We know that HKeeper will be updated in a few months and add more automation, and we are all looking forward to it.
Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
5
On Oct 15, 2021 Lubov K. from HKeeper replied:
Thanks for your review of HKeeper!
March 11, 2021
HKeeper Cleaning App Review: Must-have software for a hotel!
Group Operations Manager from Extended Stay & Serviced Apartments in Haymarket (Australia)
Recommend
9/10
What do you like most?
The reports, forecast, and analytics are great and helps a lot, especially when you outsource cleaning service and maintenance. The transparency of workflow, exchanging information, placing requests au...
What do you dislike or think could be improved?
When you have HKeeper, you know exactly what is happening and where and what you have to do next - so nothing more to add.
Customer Support
5
Ease of Use
4.5
Value for money
4.5
Implementation
5
On Oct 15, 2021 Lubov K. from HKeeper replied:
Thanks for your review of HKeeper! We're happy to hear it helps your team to work with outsource com...
May 08, 2020
HKeeper Cleaning App Review: Very good application for tracking maintenance issues
Financial Controller/IT coordinator from Extended Stay & Serviced Apartments in Rosehill (Australia)
Recommend
9/10
What do you like most?
Very good application for tracking maintenance issues. Especially the recurring maintenance. Inventory with the ability to automatically alert low stocks is a time-saving feature (customizable for a...
What do you dislike or think could be improved?
I hope to have a guest communication channel and reviews that will be automated too. No complaints at this stage.
Customer Support
5
Ease of Use
4.5
Value for money
4
Implementation
5
Pricing
HKeeper hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent articles
HKeeper doesn’t have any recent coverage yet
Recent press releases
Resources & reports
HKeeper doesn’t have any free e-books or reports available
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General Manager from City Center Hotels
I can't even imagine, how I was working without Hkeeper! Since we started to use HKeeper, we have seen significant benefits both internally and how service provided to guests. The digital logbook joined all departments,...