Flexkeeping (Maintenance)

4.9 (97 REVIEWS)

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HT Score  
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Elizabeth, Jonas, Karina + 8 more experts recommend Flexkeeping

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Flexkeeping (Maintenance)

4.9 (97 REVIEWS)

Ranked 3 (out of 28) in Hotel Maintenance Software

Maintenance jobs done better and faster.

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Flexkeeping is popular in Croatia, Slovenia and United Kingdom.

Ratings Summary

4.9
Excellent
Ease of Use
4.9/5
Customer Support
4.9/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Flexkeeping (Maintenance) is the #3 most trending product in the Hotel Maintenance Software category (out of 28) and the #102 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
90 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Flexkeeping (Maintenance)
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Create, prioritise and delegate maintenance issues while monitoring all tasks in real-time. Flexkeeping also let's you manage preventive maintenance jobs, track work dynamics and analyse staff performance.

View website

Capabilities

Prioritize and delegate

Improve workflows and communication

Real-time overviews

Practice preventative maintenance

Coordinate with other departments

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Available Add-ons & Modules

Maintenance Suite

Hotel Maintenance Software
Create, prioritise and delegate maintenance issues while monitoring all tasks in real-time. Flexkeeping also let's you manage preventive maintenance jobs, track work dynamics and analyse staff performance.

INCLUDED

Task Management

Hotel Maintenance Software
Manage tasks with ease by assigning, prioritising and monitoring them across all departments and setting to-do lists. Using one centralised channel removes the need for messy WhatsApps, emails and phone calls and keeps everyone up to date with notifications and alerts.

INCLUDED

Chat (Beta)

Hotel Maintenance Software
Quickly discuss and resolve issues as they arise. Give context, keep records, reduce errors, improve response times and never miss a thing with real-time communication.

PREMIUM ADD-ON

Standard Operating Procedures (SOPs)

Hotel Maintenance Software
Create tailor-made Standard Operating Procedures (SOPs) for any property with rich digital content including images, video tutorials and documents. Instantly update and effortlessly distribute these brand standards to your team, granting the relevant department or individual instant access via their smartphone or computer.

INCLUDED

Analytics

Hotel Maintenance Software
Actionable Analytics and Reporting lets you see the bigger picture - spot trends, detect bottlenecks, avoid idle labour and start planning ahead. Making data-driven decisions means lower costs and less time wasted.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

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No matching results

5

Success Stories

11

References

35

Featured Customers

Popularity by Segment

Size

2 | X-Small (1-9 room)

9 | Small (10-24 room)

39 | Medium (25-74 room)

49 | Large (75-199 room)

51 | X-Large (200+ room)

Country

46 | Croatia

37 | Slovenia

17 | United Kingdom

8 | Australia

8 | Serbia

6 | United States of America

4 | Costa Rica

4 | Spain

3 | Mexico

3 | Germany

3 | Italy

3 | Austria

3 | Bulgaria

2 | Brazil

2 | Peru

2 | Colombia

1 | Czech Republic

1 | Belgium

1 | Singapore

1 | Panama

1 | Netherlands Antilles

1 | Belize

1 | Hungary

Type

41 | Resorts

39 | Luxury Hotels

25 | City Center Hotels

21 | Branded Hotels

19 | Boutiques

13 | Bed & Breakfast & Inns

11 | Extended Stay & Serviced Apartments

11 | RV Parks & Campgrounds

10 | Hostels

7 | Limited Service & Budget Hotels

4 | Airport/Conference Hotels

3 | Casinos

3 | Motels

1 | Vacation Rentals & Villas

Region

127 | Europe

11 | South America

9 | North America

8 | Oceania

2 | Central America

1 | Asia Pacific

Category

153 | Housekeeping Software

97 | Hotel Maintenance Software

49 | Staff Collaboration Tools

29 | Mobile Ordering & Room Service

19 | Guest Surveys & Feedback

19 | Concierge Software

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Hotelier Rating

Excellent
153
Very Good
5
Average
0
Poor
0
Terrible
0

Property Size

  • X-Small (2)
  • Small (9)
  • Medium (39)
  • Large (49)
  • X-Large (51)

Country

  • Croatia
    Croatia
    (46)
  • Slovenia
    Slovenia
    (37)
  • United Kingdom
    United Kingdom
    (17)
  • Australia
    Australia
    (8)
  • Serbia
    Serbia
    (8)
  • United States of America
    United States of America
    (6)
  • Costa Rica
    Costa Rica
    (4)
  • Spain
    Spain
    (4)
  • Mexico
    Mexico
    (3)
  • Germany
    Germany
    (3)
  • Italy
    Italy
    (3)
  • Austria
    Austria
    (3)
  • Bulgaria
    Bulgaria
    (3)
  • Brazil
    Brazil
    (2)
  • Peru
    Peru
    (2)
  • Colombia
    Colombia
    (2)
  • Czech Republic
    Czech Republic
    (1)
  • Belgium
    Belgium
    (1)
  • Singapore
    Singapore
    (1)
  • Panama
    Panama
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Belize
    Belize
    (1)
  • Hungary
    Hungary
    (1)

Region

  • North America
    North America
    (9)
  • Europe
    Europe
    (127)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (8)
  • South America
    South America
    (11)
  • Central America
    Central America
    (2)
10

Essential for Housekeeping & Maintenance

Director from 1 to 4 room in Vermont (Australia)

Verified
1 days ago
Love the forward planning showing when staff are available/not available and rostering based on demand Ease of use for all staff from mobile phones, paperless, instant communications between teams Cost tracking on linen, amenities and room supplies
Country Australia
Director
X-Small Hotel
Ricardo from Flexkeeping replied
Thanks so much for taking the time to leave such great feedback. In Flexkeeping we value any improvement ideas to make our app always better.
9

Communication, organization and planning tool

Quality Assurance Manager from 200 to 499 room Resort in Split (Croatia)

Verified
2 days ago
With Flexkeeping our communication and process flow is easier, quicker and to the point. App is completely user friendly and intuitive which helps in shortening the training period and allows high adoption rate among staff. Thanks to the detailed reporting tool, Flexkeeping is now an essential part of our strategical analysis and plannin...
Country Croatia
Quality Assurance Manager
X-Large Hotel
8

Practical is intuitive

Gerente de Governança from 25-49 room Bed & Breakfast & Inn in (Brazil)

Verified
6 days ago
I like the agility between employee communication and the platform, the faster information is available to everyone, the faster we can resolve problems
Country Brazil
Gerente de Governança
Medium Hotel
10

Flex changed our lives, and Andrea is the best!

Guest Relations Supervisor from 100 to 199 room Branded Hotel in Berlin (Germany)

Verified
7 days ago
The best part of FlexKeeping is 1. the intelligent conversion between the languages of different users 2. The amazing support from Andrea Suljic who introduces the program to us. We stayed in contact afterwards, and she replied very quickly and helpfully to any additional request or question we had!
Country Germany
Guest Relations Supervisor
Large Hotel
10

Excellent software for all our needs

IT from 100 to 199 room Luxury Hotel in Makarska (Croatia)

Verified
8 days ago
With this software, we solved the problem of room cleaning status and control of work done. In addition, it makes it easier for us to report malfunctions by room and is great because we have the entire overview in one place.
Country Croatia
IT
Large Hotel
10

Easy to use and very flexible to your needs

Front Desk Manager from 50-74 room Boutique in Miami (United States of America)

Verified
8 days ago
I love that the app is very friendly, everything is visually easy, and has alerts in colors and symbols so there's no excuse for language barrier issues, it also allows them to track tasks and maintenance issues in the same app, which is very easy for Housekeeping and maintenance to communicate. In the beginning, the housekeeping team was...
Country United States of America
Front Desk Manager
Medium Hotel
10

Flexkeeping Feedback

Residante Manaer from 100 to 199 room Resort in Tröpolach (Austria)

Verified
9 days ago
Overview of cleaned rooms, reparatur status, possibility of making fotos and comments, possibility to measure assigned housekeepers and the checklists
Country Austria
Residante Manaer
Large Hotel
8

Maintenance

Cheef engineer from 200 to 499 room Resort in Zadar (Croatia)

Verified
9 days ago
I like most that everything is happening in real time . Where useful is that most of the problem you see on the photosSo you know what how to solve problem in one walk.
Country Croatia
Cheef engineer
X-Large Hotel
8

Great experience with the software and great experience with all the supporting team

Operation Specialist from 50-74 room Hostel in Milano (Italy)

Verified
9 days ago
Flexkeeping help us a lot to have a daily complete view of every repairs and tasks, you can now easly understand where is the problem. It's also a good sort of "Rimender", you can basically track everything
Country Italy
Operation Specialist
Medium Hotel
10

Flexkeeping fan

Front office manager from 500+ room Luxury Hotel in Makarska (Croatia)

Verified
9 days ago
The possibility of good business organization with fast and high-quality communication between all participants. Reviewed, easy to use and adapted to all users in the organization.
Country Croatia
Front office manager
X-Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 10

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Flexkeeping is a platform that streamlines operations and enhances collaboration for hotels, helping different teams and departments communicate effectively and reduce stress. It also automates tasks, optimizes staff movement and provides actionable analytics.

Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping offer a platform that adapts to the needs of customers and their properties. One of the new features - Automated cleanings - allows for planning of cleaning tasks based on various criteria (such as stay duration or room rate) ensures clarity and automation of all processes. It's simple to integrate with our platform, and customer support is always ready to help.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Flexkeeping is a great platform for automating housekeeping processes and simplifying the way your teams work, ensuring better collaboration between everyone. Mews and Flexkeeping have a great integration, so its a good choice for hoteliers!

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 8 recommend
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Elizabeth Lewis Senior Partner Marketing Manager @ Mews
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Jonas Melzer Business Development Director DACH @ RMS Cloud
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Karina Zaynagabdinova Customer Experience Manager @ Hoteza
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Tatjana Radjenovic GM @ Montora/Hotel Vissi d'Arte
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Support

Verified Support

Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

98%

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