Flexkeeping (Maintenance)

Ranked 4 (out of 17) in Hotel Maintenance Software

Hotel Maintenance Software

Make sure you always have the right tools for the job with in-task photos, real-time updates, and in...

Ratings Snapshot

Certificate of Excellence
Read 91 reviews
98%
Recommend
HTR Score icon
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 17 in Hotel Maintenance Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Luxury Hotels 24 verified reviews
    98%
  • Resorts 23 verified reviews
    98%
  • Boutiques 14 verified reviews
    100%
  • City Center Hotels 13 verified reviews
    100%
  • Branded Hotels 11 verified reviews
    98%
  • Bed & Breakfast & Inns 8 verified reviews
    100%
  • Extended Stay & Serviced Apartments 6 verified reviews
    100%
  • RV Parks & Campgrounds 5 verified reviews
    98%
  • Limited Service & Budget Hotels 4 verified reviews
    98%
  • Hostels 4 verified reviews
    90%
  • Casinos 2 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • Vacation Rentals & Villas 1 verified reviews
    100%

Flexkeeping (Maintenance) Overview

Flexkeeping (Maintenance) Overview

Enable any staff member to document an issue, and report it to maintenance. Maintenance can then pick up the task, make a comment, mark it resolved or outsource it to a third party, all on their phone.

About Flexkeeping View website

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Other Products by Flexkeeping

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Vacation Rental Software
Browse integrations (13 verified)

What customers love about Flexkeeping (Maintenance)

Like 98% recommend

Hotel Manager

It's simple to use and very helpful, less time is spent on repairing faults

Room Divisions Director

The facility to comunicate between the involved departments and the opportunity to improve the service for our guests

IT specialist

Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the...

Director

The ability to provide my housekeeping teams with up to date room information, task and maintenance management. With the addition of stock and laundry management, i can manage most aspects of my housekeeping operations t...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping is the most popular solution in our marketplace for housekeeping and team collaboration. They provide a seamless and very comprehensive solution that allows properties to have complete control over all of their operations. Sign up with Flexkeeping and you should see an immediate positive...

by Nadia Petropoulou (Cloudbeds) on December 07, 2022

See more answers (3)
Question:

What differentiates this product or service from the competition?

Answer:

The Flexkeeping team is very responsive and puts customer needs first. They consistently get very good feedback from hoteliers because of the high quality of their products and service. They offer an excellent, easy-to-use interphase and multiple different modules to suit all kinds of property types...

by Nadia Petropoulou (Cloudbeds) on December 07, 2022

See more answers (3)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Having worked with Flexkeeping for some time now, I can say that this solution works with the PMS seamlessly to reduce the hotelier's daily operational burden and ultimately increase both guest and staff satisfaction in a big way.

by Nadia Petropoulou (Cloudbeds) on December 07, 2022

See more answers (3)
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+ 1 recommend
Recommended by

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Want to go behind the scenes and see how Flexkeeping (Maintenance) works?

Clients & references

References & testimonials

Testimonial avatar
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Barbara Polak Tomsic Housekeeping Manager at the Grand Hotel Union
Testimonial avatar
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
Stefanie Augustin Head of Housekeeping at the Holiday Inn Vienna - South, an IHG Hotel

Featured partners

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Awards & Certifications

techAwards empty image

Flexkeeping doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Central America
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • Costa Rica
  • United States of America
  • Serbia
  • Peru
  • Mexico
  • Bulgaria

91 Verified Flexkeeping Reviews

Likelihood to Recommend
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December 11, 2022

Flexkeeping (Maintenance) Review: Just great & easy to use

Director of sales and marketing from Branded Hotels in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

One of the best tools in the hotel industry, very user-friendly. It is easy to use and saves us a lot of time and a lot of manual work in hotel operations.

What do you dislike or think could be improved?

We’ve been working with Flexkeeping since 2015 and together we’ve been improving a lot of features during these years. At this point, I consider there are no flaws in the software and I’m really hap...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 10, 2022

Flexkeeping (Maintenance) Review: Flexkeeping is an application full of accurate data that makes housekeeping work 90% easier

executive housekeeper from Luxury Hotels in Split (Croatia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

That I can see the operation of the hotel, the state of breakdowns, consumption tables at any time, from anywhere.

What do you dislike or think could be improved?

everything is perfect, I am very satisfied. Flexkeeping - I can't imagine working without it ever again. I recommend it to everyone, it is so precise

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 09, 2022

Flexkeeping (Maintenance) Review: easy to use and great sofware

Resident Manager from Luxury Hotels in Zadar (Croatia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

This tool is excellent it keeps track of the maintenance and housekeeping statuses, usage of materials and alerts right away the responsible persons for the entries, minibar usage and so forth. It has a l...

What do you dislike or think could be improved?

Improvement with the current tool is not needed much. In the future if expanding the functions would be great to know the guests preferences before arrival so that those preferences are done and provided ...

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

December 05, 2022

Flexkeeping (Maintenance) Review: The help we needed

Operations Manager from Hostels in Milano (Italy)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Flexkeeping is helping us in organizing and track our daily task and saving time organizing the housekeeper work. It is also supporting us in the organization of our chain standard

What do you dislike or think could be improved?

It would be very useuful to being able to schedule checklist and to have different environment for every work department

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5

December 01, 2022

Flexkeeping (Maintenance) Review: Flexkeeping

Director of Engineering from Extended Stay & Serviced Apartments in Singapore (Singapore)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Flexkeeping really lives up to its name as it's very flexible and simple to use in all departments. The installation process was smooth, and nothing was too much trouble for the installation team.

What do you dislike or think could be improved?

I can't think of anything I'd improve at this time. everything went smoothly from start to finish. Many thanks to all the team.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

December 01, 2022

Flexkeeping (Maintenance) Review: Efficient and user friendly

Operations Manager from RV Parks & Campgrounds in (United Kingdom)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Flexkeeping is great because it connects maintenance, housekeeping and reception on a single platform in order to ensure proper and easy management. Great for Head of Departments to measure service delive...

What do you dislike or think could be improved?

As a new system being implemented, few issues with interface with the PMs system that is being sorted with customer suport.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month

Popular Flexkeeping (Maintenance) Integrations

View all (13 Flexkeeping Integrations)