Flexkeeping (Maintenance)

Ranked 4 (out of 17) in Hotel Maintenance Software

Hotel Maintenance Software

Make sure you always have the right tools for the job with in-task photos, real-time updates, and in...

Ratings Snapshot

Certificate of Excellence
Read 73 reviews
98%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #4 out of 17 in Hotel Maintenance Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Most popular for
  • Resorts 18 verified reviews
    97%
  • Luxury Hotels 17 verified reviews
    97%
  • Boutiques 11 verified reviews
    100%
  • Bed & Breakfast & Inns 8 verified reviews
    100%
  • City Center Hotels 8 verified reviews
    100%
  • Branded Hotels 8 verified reviews
    98%
  • Extended Stay & Serviced Apartments 4 verified reviews
    100%
  • RV Parks & Campgrounds 4 verified reviews
    100%
  • Casinos 2 verified reviews
    100%
  • Limited Service & Budget Hotels 2 verified reviews
    95%
  • Hostels 2 verified reviews
    90%
  • Airport/Conference Hotels 1 verified reviews
    100%

Flexkeeping (Maintenance) Overview

Flexkeeping (Maintenance) Overview

Enable any staff member to document an issue, and report it to maintenance. Maintenance can then pick up the task, make a comment, mark it resolved or outsource it to a third party, all on their phone.

About Flexkeeping View website

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

Other Products by Flexkeeping

1/3

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Vacation Rental Software
Browse integrations (12 verified)

What customers love about Flexkeeping (Maintenance)

Like 98% recommend

Hotel Manager

It's simple to use and very helpful, less time is spent on repairing faults

Room Divisions Director

The facility to comunicate between the involved departments and the opportunity to improve the service for our guests

IT specialist

Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the...

Director

The ability to provide my housekeeping teams with up to date room information, task and maintenance management. With the addition of stock and laundry management, i can manage most aspects of my housekeeping operations t...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping provides a quick, to-the-point and seamless platform that helps make hotel operations work more efficiently, faster and it helps to minimize the response time. It helps optimize guest communication and feedback, and software in charge of staff communications eliminates the long response ...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping's approach to projects and how they use the experience in hospitality when shaping their services and product. They are deteremined to provide the best solution that fits specific needs, and they offer different modules to cater to different needs of different client types. Flexkeeping a...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation for the potential clients is to communicate their needs openly with the Flexkeeping team. Flexkeeping team has knowledge and experience which will allow them to give the potential client the best solution recommendations within their platform. They are dedicated and will bring a pe...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
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Recommended by

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Want to go behind the scenes and see how Flexkeeping (Maintenance) works?

Clients & references

References & testimonials

Testimonial avatar
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Barbara Polak Tomsic Housekeeping Manager at the Grand Hotel Union
Testimonial avatar
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
Stefanie Augustin Head of Housekeeping at the Holiday Inn Vienna - South, an IHG Hotel

Featured partners

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Case studies

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Flexkeeping doesn’t have any case studies available

Awards & Certifications

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Flexkeeping doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • South America
  • Central America
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • Costa Rica
  • United States of America
  • Australia
  • Spain
  • Serbia
  • Peru

73 Verified Flexkeeping Reviews

Likelihood to Recommend
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November 25, 2022

Flexkeeping (Maintenance) Review: the best thing we could get at the hotel, no more arguing about who ordered something to whom or not, who forg...

vodja gospodinjstva from Luxury Hotels in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

communication, transparency, statistics, inspection anytime and anywhere, laundry consumption, mini bar consumption, room inspection, forgotten items, maintenance work, repairs, tasks, bulletin board

What do you dislike or think could be improved?

some statistics, the same review on the phone as on the computer, a better review of tasks and repairs in retrospect, eco statistics are now not even possible to get for a certain period, but in general t...

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
5

November 25, 2022

Flexkeeping (Maintenance) Review: Excelent hospitality tool.

executive Housekeeper from Boutiques in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The most i like about flexkeeping palication is its multifuncionality. It is also very user friendly and to the point.

What do you dislike or think could be improved?

Although it covers most of the needs regarding comunication between different hotel departments i am still missing some more functionalities such as public areas check lists that are touch base based.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Flexkeeping (Maintenance) Review: A much needed housekeeping application!

Hotel Operation/student lecturer from Other in (Slovenia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Application transparency, such a great help with organizing and tracking all houskeeping activities, helps with boosting productivity and solving issues easily.

What do you dislike or think could be improved?

The Flexkeeping team takes care of upgrading the application according to the trends and changes that are coming. Evensuch a conundrum can be sorted out with their excellent customer service.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2022

Flexkeeping (Maintenance) Review: Facilitates task assignment and optimizes time

Jefe de operaciones from Branded Hotels in (Costa Rica)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

*Facilitates the assignment of tasks to the maids *Facilitates the control of the change of targets *Allows to control the efficiency and fulfillment of tasks

What do you dislike or think could be improved?

*Implementation of a chat between users *Implementation of laundry service management *Implementation of manuals for report generation

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
5

November 22, 2022

Flexkeeping (Maintenance) Review: High level of professionalism, supper quick support (bot not often needed),

Hospitality Systems SEE+IT & AR coordinator from Luxury Hotels in Zadar (Croatia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-quick and easy navigation through the system -easy coordination btw departments -high possibility of creating groups and sections for different department -check list of done things -very good analyt...

What do you dislike or think could be improved?

At this point we don’t see anything to be improved in the HSK app, if the APP would be more developed it would have a bad influence on the end user since the most of the HSK personal is older

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 22, 2022

Flexkeeping (Maintenance) Review: Easy to use and very flexible to your needs

Front Desk Manager from Boutiques in Miami (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I love that the app is very friendly, everything is visually easy, and has alerts in colors and symbols so there's no excuse for language barrier issues, it also allows them to track tasks and maintenance...

What do you dislike or think could be improved?

The translation of some features in the app is not automatic (check lists) and the checklists need to be easier to use in case of a staff member who is not tech savvy. But the good thing is that their tec...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month

Popular Flexkeeping (Maintenance) Integrations

View all (12 Flexkeeping Integrations)