Ratings Snapshot
98%
Recommend
#4
Popularity index
HT SCORE
88 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ranked #4 out of 17 in Hotel Maintenance Software
Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support
Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Flexkeeping (Maintenance) Overview
Flexkeeping (Maintenance) Overview
Enable any staff member to document an issue, and report it to maintenance. Maintenance can then pick up the task, make a comment, mark it resolved or outsource it to a third party, all on their phone.
About Flexkeeping View website
Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employeesFlexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...
Other Products by Flexkeeping
1/4
Integrates with
- Property Management Systems
- Hotel Management Software
- Vacation Rental Software
Need a custom integration?
What customers love about Flexkeeping (Maintenance)
98% recommend
Room Divisions Director
The facility to comunicate between the involved departments and the opportunity to improve the service for our guests
IT specialist
Flexkeeping is really a WOW app. It makes every operations in the hotel run smoothly and without waiting. It makes all communications fast and well tracked. It is very simple to use and extremely user friendly. Using the...
Director
The ability to provide my housekeeping teams with up to date room information, task and maintenance management. With the addition of stock and laundry management, i can manage most aspects of my housekeeping operations t...
Expert Q&A and Partner Recommendations
Question:
What does this product or service do well?
Answer:
Flexkeeping is the most popular solution in our marketplace for housekeeping and team collaboration. They provide a seamless and very comprehensive solution that allows properties to have complete control over all of their operations. Sign up with Flexkeeping and you should see an immediate positive...
by Nadia Petropoulou (Cloudbeds) on December 07, 2022
See more answers (3)
Question:
What differentiates this product or service from the competition?
Answer:
The Flexkeeping team is very responsive and puts customer needs first. They consistently get very good feedback from hoteliers because of the high quality of their products and service. They offer an excellent, easy-to-use interphase and multiple different modules to suit all kinds of property types...
by Nadia Petropoulou (Cloudbeds) on December 07, 2022
See more answers (3)
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Having worked with Flexkeeping for some time now, I can say that this solution works with the PMS seamlessly to reduce the hotelier's daily operational burden and ultimately increase both guest and staff satisfaction in a big way.
by Nadia Petropoulou (Cloudbeds) on December 07, 2022
See more answers (3)
Recommended by
Nadia Petropoulou
Partnerships Manager @ Cloudbeds
Karina Zaynagabdinova
Customer Experience Manager @ Hoteza
marko racic
CEO @ Unlimited communication d.o.o.
marko racic
CEO @ Unlimited communication d.o.o.
Features
Want to go behind the scenes and see how Flexkeeping (Maintenance) works?
Clients & references
References & testimonials
You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is...
Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to wo...
Featured partners
Case studies
Awards & Certifications
Flexkeeping doesn’t have any awards or certifications
Active Markets
MARKETS SERVED
- South America
- Central America
- Middle East
- Africa
- Antarctica
- Oceania
- North America
- Europe
- Asia Pacific
- Slovenia
- Croatia
- United Kingdom
- Costa Rica
- United States of America
- Serbia
- Peru
- Mexico
- Bulgaria
December 11, 2022
Flexkeeping (Maintenance) Review: Just great & easy to use
Director of sales and marketing from Branded Hotels in (Slovenia)
Recommend
10/10
What do you like most?
One of the best tools in the hotel industry, very user-friendly. It is easy to use and saves us a lot of time and a lot of manual work in hotel operations.
What do you dislike or think could be improved?
We’ve been working with Flexkeeping since 2015 and together we’ve been improving a lot of features during these years. At this point, I consider there are no flaws in the software and I’m really hap...
Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
December 10, 2022
Flexkeeping (Maintenance) Review: Flexkeeping is an application full of accurate data that makes housekeeping work 90% easier
executive housekeeper from Luxury Hotels in Split (Croatia)
Recommend
10/10
What do you like most?
That I can see the operation of the hotel, the state of breakdowns, consumption tables at any time, from anywhere.
What do you dislike or think could be improved?
everything is perfect, I am very satisfied. Flexkeeping - I can't imagine working without it ever again. I recommend it to everyone, it is so precise
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
December 09, 2022
Flexkeeping (Maintenance) Review: easy to use and great sofware
Resident Manager from Luxury Hotels in Zadar (Croatia)
Recommend
10/10
What do you like most?
This tool is excellent it keeps track of the maintenance and housekeeping statuses, usage of materials and alerts right away the responsible persons for the entries, minibar usage and so forth. It has a l...
What do you dislike or think could be improved?
Improvement with the current tool is not needed much. In the future if expanding the functions would be great to know the guests preferences before arrival so that those preferences are done and provided ...
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5
December 05, 2022
Flexkeeping (Maintenance) Review: The help we needed
Operations Manager from Hostels in Milano (Italy)
Recommend
9/10
What do you like most?
Flexkeeping is helping us in organizing and track our daily task and saving time organizing the housekeeper work. It is also supporting us in the organization of our chain standard
What do you dislike or think could be improved?
It would be very useuful to being able to schedule checklist and to have different environment for every work department
Customer Support
5
Ease of Use
4
Value for money
5
Implementation
5
December 01, 2022
Flexkeeping (Maintenance) Review: Flexkeeping
Director of Engineering from Extended Stay & Serviced Apartments in Singapore (Singapore)
Recommend
10/10
What do you like most?
Flexkeeping really lives up to its name as it's very flexible and simple to use in all departments. The installation process was smooth, and nothing was too much trouble for the installation team.
What do you dislike or think could be improved?
I can't think of anything I'd improve at this time. everything went smoothly from start to finish. Many thanks to all the team.
Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4
December 01, 2022
Flexkeeping (Maintenance) Review: Efficient and user friendly
Operations Manager from RV Parks & Campgrounds in (United Kingdom)
Recommend
9/10
What do you like most?
Flexkeeping is great because it connects maintenance, housekeeping and reception on a single platform in order to ensure proper and easy management. Great for Head of Departments to measure service delive...
What do you dislike or think could be improved?
As a new system being implemented, few issues with interface with the PMs system that is being sorted with customer suport.
Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4
Pricing
Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month
Recent News & Content
Recent articles
Recent press releases
Resources & reports
Flexkeeping doesn’t have any free e-books or reports available
Hotel Manager
It's simple to use and very helpful, less time is spent on repairing faults