Flexkeeping - Maintenance Suite

4.8 (164 REVIEWS)

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HT Score  
92 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Julia, Allison, Samantha + 21 more experts recommend Flexkeeping

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Flexkeeping - Maintenance Suite

Ranked 4 (out of 32) in Hotel Maintenance Software

Fix things faster, while preventing future repairs.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Flexkeeping is a highly intuitive hotel maintenance software that significantly improves operational efficiency by automating task assignments, enhancing integration with property management systems (PMS), and providing mobile access for on-the-go updates. Guests' experiences are enhanced due to quick issue resolution, and the software reduces costs by optimizing workforce allocation. However, occasional integration issues suggest a need for further refinement in system reliability.

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Sheraton, Hilton, Accor & 211 others

Read their reviews

What Types of Hotels Flexkeeping is Popular For

Size

2 | X-Small (1-9 room)

35 | Small (10-49 room)

68 | Mid-Sized (50-99 room)

121 | Large (100-499 room)

33 | X-Large (500+ room)

Country

56 | Croatia

39 | Slovenia

30 | United Kingdom

18 | Australia

13 | United States

13 | Germany

9 | Austria

8 | Serbia

6 | Norway

5 | Sweden

5 | Netherlands

5 | Denmark

5 | Spain

4 | Bulgaria

4 | Costa Rica

4 | Italy

4 | Mexico

3 | Peru

3 | Colombia

2 | Argentina

2 | Canada

2 | Belgium

2 | Brazil

1 | Czech Republic

1 | Singapore

1 | Switzerland

1 | Vietnam

1 | Netherlands Antilles

1 | Zimbabwe

1 | South Africa

1 | Belize

1 | France

1 | Panama

1 | China

1 | Iceland

1 | Kenya

1 | Hungary

Type

101 | Boutique Hotels

85 | Luxury Hotels

85 | Resorts

77 | Branded Hotels

74 | City Center Hotels

69 | Airport/Conference Hotels

63 | Bed & Breakfast & Inns

55 | Limited Service & Budget Hotels

40 | Extended Stay & Serviced Apartments

26 | Hostels

16 | RV Parks & Campgrounds

8 | Casinos

7 | Vacation Rentals & Villas

6 | Motels

Region

196 | Europe

19 | North America

18 | Oceania

15 | South America

3 | Asia Pacific

3 | Africa

2 | Central America

Category

251 | Housekeeping Software

164 | Hotel Maintenance Software

109 | Staff Collaboration Tools

25 | Concierge Software

What is Flexkeeping?

Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping - Maintenance Suite is a property management system designed to optimize hotel operations by enhancing departmental communication and improving efficiency. This platform streamlines operations through features like real-time task tracking and automated scheduling, allowing hotels to allocate resources more effectively. Its user-friendly interface facilitates seamless cross-departmental communication, improving both staff coordination and guest satisfaction. Additionally, Flexkeeping provides valuable analytics for precise forecasting and cost-cutting, offering a comprehensive overview of team progress, 24/7, to ensure smooth and efficient hotel management.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Flexkeeping

FAQs

Capabilities

Manage all tasks digitally

Flag issues faster & easier

Real-time tracking

Practice preventative maintenance

Cross-team collaboration

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Available Add-ons & Modules

Automated Services

Hotel Maintenance Software
Make special touches scalable. Use PMS data to automate personalized guest services, from expected standards to surprise and delight moments.

PREMIUM ADD-ON

Automated Cleanings

Hotel Maintenance Software
Schedule complex and dynamic cleaning patterns based on any number of guest needs.

PREMIUM ADD-ON

SOPs

Hotel Maintenance Software
Create a digital library of standards for any property with images, video tutorials, and documents.

PREMIUM ADD-ON

Guest Feedback Management

Hotel Maintenance Software
Address complaints immediately while guests are still in-house. Easily track your Cost of Quality (COQ). Assign feedback resolution to relevant individuals for effective management.

PREMIUM ADD-ON

Flexkeeping Reviews Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Flexkeeping - Maintenance Suite is the #4 most trending product in the Hotel Maintenance Software category (out of 32) and the #85 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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92 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Flexkeeping Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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14

Success Stories

11

References

35

Featured Customers

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Flexkeeping Reviews

Hotelier Rating

Excellent
154
Very Good
9
Average
0
Poor
0
Terrible
1

Property Size

  • Small (22)
  • Mid-Sized (41)
  • Large (75)
  • X-Large (23)

Country

  • Croatia
    Croatia
    (33)
  • Slovenia
    Slovenia
    (31)
  • United Kingdom
    United Kingdom
    (21)
  • Germany
    Germany
    (9)
  • Australia
    Australia
    (8)
  • United States
    United States
    (8)
  • Norway
    Norway
    (5)
  • Austria
    Austria
    (4)
  • Italy
    Italy
    (4)
  • Costa Rica
    Costa Rica
    (4)
  • Denmark
    Denmark
    (3)
  • Sweden
    Sweden
    (3)
  • Peru
    Peru
    (3)
  • Netherlands
    Netherlands
    (3)
  • Bulgaria
    Bulgaria
    (3)
  • Mexico
    Mexico
    (3)
  • Spain
    Spain
    (2)
  • Serbia
    Serbia
    (2)
  • Belgium
    Belgium
    (1)
  • Switzerland
    Switzerland
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Canada
    Canada
    (1)
  • Colombia
    Colombia
    (1)
  • Brazil
    Brazil
    (1)
  • Singapore
    Singapore
    (1)
  • Panama
    Panama
    (1)
  • Kenya
    Kenya
    (1)

Region

  • North America
    North America
    (12)
  • Europe
    Europe
    (125)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (8)
  • South America
    South America
    (10)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (2)
10

Life changer

Housekeeping Manager from 50-74 room Boutique in Leatherhead (United Kingdom)

Verified
5 months ago
Flexkeeping has been a great tool for managing our housekeeping operations. It’s made day-to-day tasks much more organized and easier to track. Lost and found control has improved a lot, with better logging and follow-up. The system works really well for maintenance tasks, decorating and painting, as well as deep cleaning and pre-arrival t...
Country United Kingdom
Housekeeping Manager
Mid-Sized Hotel
10

Irreplaceable tool for hotel operations

IT Manager from 500+ room Bed & Breakfast & Inn in Ovoshtnik (Bulgaria)

Verified
5 months ago
In a large area hotel the communication between all the departments is of great importance. Flexkeeping is helping us deliver the best service to our guests. The traceability of everyday tasks in housekeeping and repairs in maintenance is excellent. Teamwork is a breeze with this software, all the functionality is well thought of. Support i...
Country Bulgaria
IT Manager
X-Large Hotel
10

Amazing analytics

Ass. Style Manager from 500+ room Branded Hotel in Oslo (Norway)

Verified
5 months ago
track Analytics, very easy for housekeeping, efficiency, rooms information, send ticket, maintain reporting and good communication, easy chat, collaborate well with other departments, clean and easy to read task.
Country Norway
Ass. Style Manager
X-Large Hotel
10

Flexkeeping is an outstanding and indispensable tool in modern hotel operations.

General manager from 50-74 room Boutique in Ljubljana (Slovenia)

Verified
5 months ago
It seamlessly connects housekeeping, maintenance, front office, and management into one intuitive platform, dramatically improving efficiency, transparency, and response times. What truly sets Flexkeeping apart is how effortlessly it transforms daily operations into a well-coordinated, data-driven workflow. The real-time task management, cl...
Country Slovenia
General manager
Mid-Sized Hotel
10

Making magic happen

Service Owner from 500+ room Luxury Hotel in Bergen (Norway)

Verified
5 months ago
The way operations go from chaos to control in under a week. That the cleaners already on day 2 are confident in using the app.
Country Norway
Service Owner
X-Large Hotel
8

Efficient tool for communicating across departments.

Front Office Manager from Luxury Hotel in Oslo (Norway)

Verified
5 months ago
Easy and efficient to delegate tasks to maintenance and housekeeping. To set specific rooms as priority is very convenient. Results in less communication with mobile phone.
Country Norway
Front Office Manager
10

Amazing program

Housekeeping Manager from 500+ room Boutique in Kastrup (Denmark)

Verified
5 months ago
-Easy to use in daily basis. -Save time. -Easy to learn. -Quick fixing of issues. -Helpful for the team. -Reports.
Country Denmark
Housekeeping Manager
X-Large Hotel
10

True collaboration

Owner - General Manager from 100 to 199 room Boutique in Brisbane (Australia)

Verified
5 months ago
Flexkeeping has been a game-changer for our 100-room property. The housekeeping module allows us to effortlessly assign and schedule rooms to clean, which has significantly boosted our team's efficiency. We also rely heavily on the hotel maintenance software; being able to track every work order and ticket helps us maintain our assets and p...
Country Australia
Owner - General Manager
Large Hotel
10

Efficiency Boost We Rely On

Front desk from 100 to 199 room Bed & Breakfast & Inn in Velden am Wörhtersee (Austria)

Verified
5 months ago
Flexkeeping has become an essential tool for our team. It’s incredibly easy to use, keeps everyone aligned, and has streamlined our daily operations more than we expected. We love how it boosts communication and efficiency—highly recommended.
Country Austria
Front desk
Large Hotel
10

A very helpful and user-friendly app for organizing and keeping track of all housekeeping and maintenance tasks.

Head of rooms and quality from 50-74 room Bed & Breakfast & Inn in London (United Kingdom)

Verified
6 months ago
By reducing unnecessary communication between departments, it significantly saves time and improves efficiency. Staff love to work with it. Thank you.
Country United Kingdom
Head of rooms and quality
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
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  • 17

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.

Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.

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Support

Verified Support

Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Recommended

97%

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