Flexkeeping - Maintenance Suite

4.8 (171 REVIEWS)

HT Score icon
HT Score  
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Flexkeeping - Maintenance Suite

Ranked 5 (out of 34) in Hotel Maintenance Software

Fix things faster, while preventing future repairs.

Flexkeeping is popular in Croatia, Slovenia, United Kingdom and Germany.

Bell avatar Bell - AI powered product analyst

I analyzed all of Flexkeeping’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Flexkeeping is praised as a strong hotel operations platform that streamlines housekeeping, maintenance, and front-office coordination by automating task assignment, room allocation, and work-order tracking. Reviewers say it reduces communication overhead, saves staff time, improves traceability and guest service, and integrates well with PMS tools—though reporting, dashboard customization, and a few integration/translation gaps still limit its full value.

Partners say

Industry experts recommend Flexkeeping as a hotel operations and maintenance platform that unifies housekeeping, maintenance and guest-service tasks into one real-time hub. They highlight its automated cleanings, PMS-driven task creation, multilingual AI, and deep integrations with Mews/Oaky/Canary, while noting measurable efficiency gains. Some mention setup flexibility and training, but the strongest praise centers on cross-department automation and reporting.

JA Allison Irish Polina Fleminga

Julia, Allison, Polina and 13 others

Read their recommendations

What Types of Hotels Flexkeeping is Popular For

Size

2 | X-Small (1-9 room)

36 | Small (10-49 room)

70 | Mid-Sized (50-99 room)

125 | Large (100-499 room)

40 | X-Large (500+ room)

Country

56 | Croatia

39 | Slovenia

31 | United Kingdom

20 | Australia

18 | Germany

13 | United States

9 | Austria

8 | Serbia

7 | Sweden

6 | Norway

6 | Spain

5 | Netherlands

5 | Denmark

4 | Bulgaria

4 | Costa Rica

4 | Italy

4 | Mexico

3 | Peru

3 | Colombia

2 | Brazil

2 | Argentina

2 | Canada

2 | Belgium

1 | Panama

1 | China

1 | France

1 | Czech Republic

1 | Belize

1 | South Africa

1 | Zimbabwe

1 | Netherlands Antilles

1 | Vietnam

1 | Iceland

1 | Switzerland

1 | Kenya

1 | New Zealand

1 | Singapore

1 | Hungary

Type

119 | Boutique Hotels

91 | Luxury Hotels

88 | Resorts

83 | Branded Hotels

82 | City Center Hotels

74 | Airport/Conference Hotels

64 | Bed & Breakfast & Inns

61 | Limited Service & Budget Hotels

46 | Extended Stay & Serviced Apartments

28 | Hostels

17 | RV Parks & Campgrounds

10 | Vacation Rentals & Villas

8 | Casinos

6 | Motels

Region

205 | Europe

21 | Oceania

19 | North America

15 | South America

3 | Asia Pacific

3 | Africa

2 | Central America

Category

264 | Housekeeping Software

171 | Hotel Maintenance Software

111 | Staff Collaboration Tools

26 | Concierge Software

What is Flexkeeping?

Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 29 employees
Flexkeeping - Maintenance Suite is a property management system designed to optimize hotel operations by enhancing departmental communication and improving efficiency. This platform streamlines operations through features like real-time task tracking and automated scheduling, allowing hotels to allocate resources more effectively. Its user-friendly interface facilitates seamless cross-departmental communication, improving both staff coordination and guest satisfaction. Additionally, Flexkeeping provides valuable analytics for precise forecasting and cost-cutting, offering a comprehensive overview of team progress, 24/7, to ensure smooth and efficient hotel management.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Flexkeeping

FAQs

Flexkeeping - Maintenance Suite Alternatives

Not sure if Flexkeeping is right for your hotel? Here are similar Hotel Maintenance Software vendors that could be a good fit for your hotel:

Capabilities

Manage all tasks digitally

Flag issues faster & easier

Real-time tracking

Practice preventative maintenance

Cross-team collaboration

Features

Asset Preservation

4/5 features

Inspections & Checklists

4/5 features

Messaging & Communication

4/5 features

Task Management

4/5 features

Workflow Automation

4/5 features

Available Add-ons & Modules

Automated Services

Hotel Maintenance Software
Make special touches scalable. Use PMS data to automate personalized guest services, from expected standards to surprise and delight moments.

PREMIUM ADD-ON

Automated Cleanings

Hotel Maintenance Software
Schedule complex and dynamic cleaning patterns based on any number of guest needs.

PREMIUM ADD-ON

SOPs

Hotel Maintenance Software
Create a digital library of standards for any property with images, video tutorials, and documents.

PREMIUM ADD-ON

Guest Feedback Management

Hotel Maintenance Software
Address complaints immediately while guests are still in-house. Easily track your Cost of Quality (COQ). Assign feedback resolution to relevant individuals for effective management.

PREMIUM ADD-ON

Q4 '26 Hotel Maintenance Software Survey Insights

Is Flexkeeping a good fit for your hotel?

Small
97% (49)
#1 of 4

hotelkit is the top alternative to Flexkeeping among small hotels on HotelTechReport. What stands out is its ability to facilitate interdepartmental communication with tools that help organize tasks and track repair orders, which significantly enhances workflow and knowledge sharing among staff.

Mid-sized
95% (256)
#2 of 9

hotelkit is a top Hotel Maintenance Software pick among mid-sized hotels on HotelTechReport, praised for its fast internal communication that significantly reduces time spent on tasks and enhances interdepartmental collaboration, allowing issues to be resolved quickly.

Large
93% (82)
#2 of 8

hotelkit is a top Hotel Maintenance Software pick among large hotels on HotelTechReport, praised for enabling clear communication across departments which allows maintenance tasks to be tracked quickly and efficiently. Hoteliers appreciate that hotelkit “reduces errors and prevents delays” in service delivery, improving overall operational flow.

Luxury Hotels
95% (144)
#2 of 8

hotelkit is a top Hotel Maintenance Software pick among luxury hotels on HotelTechReport, enabling proactive maintenance tracking and seamless communication across departments with features like customizable job ticket alerts, ensuring tasks are completed before guest check-out.

RV Parks & Campgrounds
94% (17)
#1 of 5

hotelkit is the top alternative to Flexkeeping among RV parks and campgrounds on HotelTechReport. Hoteliers highlight that hotelkit simplifies operations with features like digital checklists for daily tasks and seamless communication across teams, which enhances coordination and productivity on property.

North America
88% (16)
#5 of 10

Snapfix is a top Hotel Maintenance Software pick among mid-sized hotels in North America on HotelTechReport because it provides a single platform that centralizes maintenance tasks, enabling easy documentation and tracking of issues across multiple properties. This visibility and organization help ensure that nothing is overlooked or delayed during operations.

Europe
95% (334)
#1 of 5

hotelkit is the top alternative to Flexkeeping among Europe on HotelTechReport. Hoteliers note its flexible use of checklists and templates that enhances communication and task management across departments. The ability to track job tickets and status notifications fosters proactive coordination, ensuring a smooth operational workflow within hotels.

Full 2026 Hotel Maintenance Software Survey Findings

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Flexkeeping Reviews Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.8/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Flexkeeping - Maintenance Suite is the #4 most trending product in the Hotel Maintenance Software category (out of 34) and the #88 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Flexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
91 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Flexkeeping Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Flexkeeping Average Flexkeeping

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Flexkeeping Reviews

Hotelier Rating

Excellent
159
Very Good
11
Average
0
Poor
0
Terrible
1

Property Size

  • Small (23)
  • Mid-Sized (42)
  • Large (77)
  • X-Large (27)

Country

  • Croatia
    Croatia
    (33)
  • Slovenia
    Slovenia
    (31)
  • United Kingdom
    United Kingdom
    (22)
  • Germany
    Germany
    (12)
  • Australia
    Australia
    (10)
  • United States
    United States
    (8)
  • Norway
    Norway
    (4)
  • Austria
    Austria
    (4)
  • Italy
    Italy
    (4)
  • Costa Rica
    Costa Rica
    (4)
  • Sweden
    Sweden
    (4)
  • Mexico
    Mexico
    (3)
  • Netherlands
    Netherlands
    (3)
  • Denmark
    Denmark
    (3)
  • Peru
    Peru
    (3)
  • Spain
    Spain
    (3)
  • Bulgaria
    Bulgaria
    (3)
  • Serbia
    Serbia
    (2)
  • Belgium
    Belgium
    (1)
  • Switzerland
    Switzerland
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Canada
    Canada
    (1)
  • Colombia
    Colombia
    (1)
  • Brazil
    Brazil
    (1)
  • Singapore
    Singapore
    (1)
  • Panama
    Panama
    (1)
  • Kenya
    Kenya
    (1)

Region

  • North America
    North America
    (12)
  • Europe
    Europe
    (130)
  • Asia Pacific
    Asia Pacific
    (1)
  • Oceania
    Oceania
    (10)
  • South America
    South America
    (10)
  • Central America
    Central America
    (1)
  • Africa
    Africa
    (2)
10

Easy to use from day one — room status visuals could be better

COO from 25-49 room Boutique in Madrid (Spain)

Verified
3 days ago
It is very easy and intuitive, the staff can use it from the first day without any kind of problem, it is very visual and the distribution of rooms is very easy.
Country Spain
COO
Small Hotel
8

Streamlined cross-department communication — with occasional sync and support gaps

Assistant Housekeeping Manager from 200 to 499 room Boutique in Cologne (Germany)

Verified
4 days ago
What I like most about Flexkeeping is the fast and uncomplicated communication between different departments. I also really appreciate the task function, which I use most frequently to share information, but also to assign and manage general tasks. It keeps everyone on the same page and makes daily communication much easier. In general, I...
Country Germany
Assistant Housekeeping Manager
Large Hotel
10

Saved 66 hours and sees 450% ROI in one month with Flexkeeping

General Manager and Franchisee from 100 to 199 room Boutique in Brisbane (Australia)

Verified
12 days ago
We’re already seeing dividends on the investment. It’s well and truly paying itself back. Flexkeeping has been a game-changer for our 100-room property. The housekeeping module allows us to effortlessly assign and schedule rooms to clean, which has significantly boosted our team's efficiency. We also rely heavily on the hotel maintenance s...
Country Australia
General Manager and Franchisee
Large Hotel
10

Faster task handoff for housekeeping and maintenance — could be clearer

Receptionist from 75-99 room Boutique in Loewenberger Land (Germany)

Verified
14 days ago
Repair and maintenance tasks: Damages or technical problems are recorded by us, the building services immediately receive the task and can complete it immediately. Housekeeping and arrivals: Important information about arriving guests is stored so that housekeeping knows what to pay attention to when cleaning and preparing the rooms. We don...
Country Germany
Receptionist
Mid-Sized Hotel
9

Practical coordination across housekeeping and maintenance — with room to improve reliability

General Manager from 500+ room Extended Stay & Serviced Apartment in Brisbane City (Australia)

Verified
15 days ago
Flexkeeping provides a practical platform for coordinating housekeeping and maintenance operations across a large and complex property. It helps our teams manage daily tasks, track room status, communicate operational requirements and monitor outstanding maintenance issues. Having this information accessible across departments improves visi...
Country Australia
General Manager
X-Large Hotel
8

Reliable day-to-day housekeeping, but PMS syncing needs work

IT Operations Manager from 200 to 499 room Boutique in Lakes Entrance (Australia)

Verified
15 days ago
We use Flexkeeping across multiple properties for housekeeping and maintenance, and we're very happy with it. The software does what we need day to day, and the support team has been responsive and helpful whenever we've had questions.
Country Australia
IT Operations Manager
Large Hotel
9

Seamless MEWS integration makes work easy — menu and layout need simplification

General Manager from 75-99 room Boutique in Loewenberger Land (Germany)

Verified
19 days ago
Seamless integration with MEWS makes working really very easy. The tool is clear, easy to understand, and can be used directly by the team. For us, also a great help when working with disabled people.
Country Germany
General Manager
Mid-Sized Hotel
10

Just great & easy to use

Director of sales and marketing from 100 to 199 room Branded Hotel in Ljubljana (Slovenia)

Verified
29 days ago
One of the best tools in the hotel industry, very user-friendly. It is easy to use and saves us a lot of time and a lot of manual work in hotel operations.
Country Slovenia
Director of sales and marketing
Large Hotel
10

all you can need

IT System Administrator from 100 to 199 room Boutique in Pula (Croatia)

Verified
29 days ago
From the beginning of 2015, we are using application in almost all facilities, since then the development of the application has only improved. Information circulates instantly with a simple insight into the situation. Easy to implement and use with good support.
Country Croatia
IT System Administrator
Large Hotel
10

Easy to use with great AI translation and integrations — reporting could be better

COO from 50-74 room Boutique in London (United Kingdom)

Verified
30 days ago
Very smooth to work with, very easy to use and quick to adapt to. Love the AI functionality that staff can speak in their own language and it translates. The integrations are excellent - particularly with MARA.
Country United Kingdom
COO
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 18

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Flexkeeping is a powerful and intuitive housekeeping and operations platform that helps streamline communication between hotel departments. It makes task management easy, ensures accountability, and helps teams operate more efficiently. From real-time room status updates to maintenance tracking and staff messaging, it significantly improves day-to-day operations, saving time and reducing errors across the board.

Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping stands out for its exceptional user experience and depth of features tailored to real-world hotel operations. It’s highly customizable, integrates well with PMS platforms, and is designed to be easy for teams to adopt quickly, even those with limited tech experience. Their team is also incredibly responsive and proactive, offering dedicated support and truly listening to hotelier feedback for ongoing improvements.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Don’t underestimate the operational lift Flexkeeping can give your team. Take time during setup to fully map out your internal processes, the more thought you put into configuration, the more powerful it becomes. It’s a tool that scales with you and adapts to your needs, so be sure to involve your key team members early for the smoothest onboarding and long-term success.

JA Allison Irish Polina Fleminga + 13 recommend
Recommended by
JA
Julia Assulin Marketplace & Biz Dev @ Duve
Allison Irish
Allison Irish Sales Manager @ Oaky
Polina Fleminga
Polina Fleminga Marketing specialist @ Oaky by Plusgrade
Nadia Petropoulou
Nadia Petropoulou Director, Partnerships @ Cloudbeds
Elizabeth Lewis
Elizabeth Lewis Senior Partner Marketing Manager @ Mews
JA
Julia Assulin Marketplace & Biz Dev @ Duve
Allison Irish
Allison Irish Sales Manager @ Oaky
Polina Fleminga
Polina Fleminga Marketing specialist @ Oaky by Plusgrade
Nadia Petropoulou
Nadia Petropoulou Director, Partnerships @ Cloudbeds
Elizabeth Lewis
Elizabeth Lewis Senior Partner Marketing Manager @ Mews
Tobias Roelen-Blasberg
Tobias Roelen-Blasberg Co-Founder @ Mara Solutions
Kevin Lowry
Kevin Lowry Global Partnerships @ Canary Technologies
Blanche de Saint jacob
Blanche de Saint jacob Head of Sales @ Bowo
Yumiko Pagnoux
Yumiko Pagnoux Partner Associate @ Mews
Damir Knezevic
Damir Knezevic Hoteza
Elizabeth Lewis
Elizabeth Lewis Senior Partner Marketing Manager @ Mews
Jonas Melzer
Jonas Melzer Business Development Director DACH @ RMS Cloud
Karina Zaynagabdinova
Karina Zaynagabdinova Customer Experience Manager @ Hoteza
Nadia Petropoulou
Nadia Petropoulou Partnerships Manager @ Cloudbeds
marko racic
marko racic CEO @ Unlimited communication d.o.o.
Thibault Gence
Thibault Gence Partnerships Manager @ apaleo GmbH
Are you a consultant or vendor that recommends Flexkeeping? Leave a recommendation

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Support

Verified Support

Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

97%

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