Flexkeeping (Maintenance)

Ranked 4 (out of 15) in Preventive Maintenance Software

Preventive Maintenance Software

Make sure you always have the right tools for the job with in-task photos, real-time updates, and in...

Ratings Snapshot

Certificate of Excellence
Read 63 reviews
98%
Recommend
HTR Score icon
HT SCORE
86 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Flexkeeping (Maintenance) has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #4 out of 15 in Preventive Maintenance Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.9/5
Customer Support
4.9/5
Verified Customer Support

Flexkeeping’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Flexkeeping (Maintenance) Overview

Flexkeeping (Maintenance) Overview

Enable any staff member to document an issue, and report it to maintenance. Maintenance can then pick up the task, make a comment, mark it resolved or outsource it to a third party, all on their phone.

About Flexkeeping

Founded in 2012 | Headquarters in Ljubljana Slovenia | 20 employees

Flexkeeping is a hotel housekeeping and staff communication platform created by a former housekeeper to streamline hospitality staff’s workflow, not add to it...

1/3

Integrates with

  • Property Management Systems
  • Hotel Management Software
  • Vacation Rental Software
Browse integrations (12 verified)

Pros & Cons

Like 98% recommend

Hotel manager from Boutiques

Flexkeeping App is very easy to use at all levels. Saves a lot of time since tasks are distributed in a moment, helps to keep a valuable track of activities and to monitor costs at various levels. But of course, any tool...

Assistant Manager from City Center Hotels

Flexkeeping Housekeeping and Maintainance software minimised a use of excel spreadsheets for use of mini bar, laundry, cosmetics, lost and found items and it is easly to keep track of cleaned rooms and work process. Des...

Rooms & Quality Manager from Other

Flexkeeping is very easy to use. The icons makes it user friendly for the employees. The communication between the departments sells smoothly.

sales manager from Resorts

The system works perfectly, it is no need to be improved. The users have to take care that they put in all necessary data.

Rooms & Quality Manager from Other

Whenever a problem arises that we would like to have solved as soon as possible, a help desk with longer opening hours than on this moment would be useful. It's not a priority, but maybe a point to think about for the fu...

IT Project manager and DPO from Resorts

I would point out only one thing, but also this is alredy now on a very high level ... but maybe is still possible to make an improvement and this is the upgrade issue, mainly regarding the customized parts of the soluti...

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Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Flexkeeping provides a quick, to-the-point and seamless platform that helps make hotel operations work more efficiently, faster and it helps to minimize the response time. It helps optimize guest communication and feedback, and software in charge of staff communications eliminates the long response ...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Flexkeeping's approach to projects and how they use the experience in hospitality when shaping their services and product. They are deteremined to provide the best solution that fits specific needs, and they offer different modules to cater to different needs of different client types. Flexkeeping a...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

My recommendation for the potential clients is to communicate their needs openly with the Flexkeeping team. Flexkeeping team has knowledge and experience which will allow them to give the potential client the best solution recommendations within their platform. They are dedicated and will bring a pe...

by Karina Zaynagabdinova (Hoteza) on December 09, 2021

See more answers (2)
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Features

Other

9/11 features

Active Markets

MARKETS SERVED
  • South America
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • Slovenia
  • Croatia
  • United Kingdom
  • Spain
  • United States of America
  • Serbia
  • Mexico
  • Austria
  • Netherlands Antilles

63 Verified Flexkeeping Reviews

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This vendor is 51% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Preventive Maintenance Software providers. It is advised that you ask for recent references before proceeding.

December 28, 2021

Flexkeeping (Maintenance) Review: Quick and practical

Event organizer from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

As a former receptionist, I liked that Flexkeeping enabled me quick orders of tasks for housekeeping and maintenance and also supervision over those tasks and room status. Once it also served well as ...

What do you dislike or think could be improved?

Visual design - stronger color scheme for quicker orientation among plenty of rooms. More pop-up reminders - maybe also connected with Opera, if possible. Maybe direct chatbox included would be useful (...

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 28, 2021

Flexkeeping (Maintenance) Review: All is really confortable to handle

Managment from Other in Puerto Malabrigo (Peru)

Recommend 10/10
Full blue star
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What do you like most?

All turns really sistematic and eficient, converts all your workers more productive, the reports are very useful to handle people

What do you dislike or think could be improved?

maybe a sistematic tool in the logistic area and inventory daily, that would be easy to control more ur loses

Customer Support
5
Ease of Use
4
Value for money
5
Implementation
4

December 16, 2021

Flexkeeping (Maintenance) Review: Makes the flow of information much easier

Salesman from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

You dont need to call everybody working in the hotel to tell them what they need to do, or if something is allready done. Or if something has to be done. So it save time defintley

What do you dislike or think could be improved?

I wouldnt change anything acctually it made my work a lot easier. Maybe to change the colours to make it more comftorbale for the eyes

Customer Support
5
Ease of Use
5
Value for money
4.5
Implementation
4.5

December 15, 2021

Flexkeeping (Maintenance) Review: Amazing company

GM from City Center Hotels in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

It is an amazing company, with innovating tools that helps us run our business more smoothly. Working with Felxkeeping is start of the hotel digital transformation.

What do you dislike or think could be improved?

Amazing company. Nothing to say hear at the moment, tools that helps us run our business more smoothly

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 15, 2021

Flexkeeping (Maintenance) Review: Simple and responsive

Hotel Concierge from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

Very easy to manage. The team from flexkeeping is super responsive and always eager to help. The features which they provide are custom made for better individual experience.

What do you dislike or think could be improved?

Honestly, I really can't think of a thing. I am very satisfied with everything they provide. Good job flexkeeping team!

Customer Support
5
Ease of Use
5
Value for money
n/a
Implementation
n/a

December 15, 2021

Flexkeeping (Maintenance) Review: Cannot live without Flexkeeping

Front Office Manager from Bed & Breakfast & Inns in (Slovenia)

Recommend 10/10
Full blue star
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What do you like most?

Flexkeeping has become a tool without we cannot live. The benefits in terms of internal communication are amazing. No more phone calls to same people over and over again, but one simple easy to use app w...

What do you dislike or think could be improved?

The tool already solved most of our problems, but the proposed improvements were always accepted really well by Flexkeeping team and thought time the solution got so powerful that we are not missing anyth...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Implementation fee
Less than $1000
Monthly subscription (/room/month)
Less than $3/room/month

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Popular Flexkeeping (Maintenance) Integrations

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