We hope to keep up the speed! ;)) Thank you so much for the fantastic review!
Ratings Snapshot
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Ranked #1 out of 15 in Preventive Maintenance Software
hotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn morehotelkit Facility Management Overview
hotelkit Facility Management Overview
hotelkit is an award-winning global software provider designed to simplify and enhance hotel operations and internal communication by connecting employees together on a single platform, and thereby reducing costs and improving the guest experience. The company continues to establish a global presence with over 2,000 customers worldwide, including properties of some of the world's most renowned bra...
About hotelkit View website
Founded in 2012 | Headquarters in Salzburg, Austria | 63 employeeshotelkit provides an interactive network for hotel staff. It has become the new, comprehensive industry solution, revolutionizing the way internal communication...
Other Products by hotelkit
Integrates with
- Hotel Guest Apps
- In-Room Hotel Tablets
- Mobile Ordering & Room Service
What customers love about hotelkit Facility Management
IT Manager from Luxury Hotels
- The user interface, everything is where it should be. - The fluidity of the system. - The response of the human team to the queries and the first steps.
Manager from City Center Hotels
It is easy to inform und to be informed about all relevant informations in our hotel. To send information only to the correct person in hotel is very importand, because it could be to much informations for other employee...
Asst. HR Manager from City Center Hotels
It's an easy way to communicate with all associates. Highly recommended!
Expert Q&A and Partner Recommendations
What does this product or service do well?
Hotelkit helps our shared partner hotels to better manage guest requests, do more efficient staff handovers, and improve processes and knowledge management overall. We especially like the ease of implementation for hoteliers and their great service.
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (10)What differentiates this product or service from the competition?
To me, Hotelkit stands out from competition because they gear their features not only to large hotel chains, but also mid-size chains and individual hotels. They streamline operations for the entire market- and successfully so! All of our implemented partner hotels are happy!
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (10)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Of course, you should always evaluate multiple options when deciding for an operational software like hotelkit. I think what really speaks for hotelkit are the happy references that are satisfied not only by the features, but also the great service and support. We are also happy to provide referenc...
by Tilmann Volk (SuitePad GmbH) on October 07, 2019
See more answers (10)Clients & references
References & testimonials
Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to...
Case studies
Awards & Certifications
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Germany
- Austria
- Spain
- Italy
- Switzerland
- France
- Netherlands
- Portugal
June 29, 2022
hotelkit Facility Management Review: this app is helping us a lot with daily tasks and communication
Rezeption from Other in (Austria)
What do you like most?
we like the structured of hotelkit the most but we have to use it more often and we dont use all of the functions til now
What do you dislike or think could be improved?
until now we have no ideas thank you :))) because its very new for us and we need some training and we are still exploring the fetures
June 28, 2022
hotelkit Facility Management Review: Die schnelle und unkomplizierte Weitergabe von Informationen an die Mitarbeiter
Direktor from Other in Wien (Austria)
What do you like most?
The fast and uncomplicated transfer of information to employees, and this can easily be found again at a later date (original) Die schnelle und unkomplizierte Weitergabe von Informationen an die Mitarbei...
What do you dislike or think could be improved?
the changes and improvements are usually faster than our suggestions :-) (original) die Änderungen und Verbesserungen sind meistens schneller als unsere Anregungen :-)
June 28, 2022
hotelkit Facility Management Review: Just Perfect
Restaurant & Catering from Other in Dietikon (Switzerland)
What do you like most?
The calender it's wonderful. We do have a lot of reservations in the restaurant and with the calenders we see everything. Also the checklists which helps us every day with our daily business.
What do you dislike or think could be improved?
Till now nothing special it is just wonderful working with this app. And we hope to extend also the version to Houskeeping to. At least one day. :-)
June 23, 2022
hotelkit Facility Management Review: Easy tool to improve internal communication significantly
Managing Director from Extended Stay & Serviced Apartments in Berlin (Germany)
What do you like most?
It is an easy tool to improve internal communication significantly. Every team members gets a voice to communicate without any barriers.
What do you dislike or think could be improved?
I think there is some improvement necessary in terms of user and group management.
June 23, 2022
hotelkit Facility Management Review: Hotelkit enables smooth communication & collaboration
Head of Revenue from Luxury Hotels in Wien (Austria)
What do you like most?
Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover,...
What do you dislike or think could be improved?
It would be great if each Hotelkit user could decide in which language they will use it and Hotelkit is translating the content automatically. Moreover, a synchronisation between Outlook calendar and Hote...
June 21, 2022
hotelkit Facility Management Review: I am very happy
Receptionist from Resorts in Garmisch-Partenkirchen (Germany)
What do you like most?
The operation is simple, the system is easy to understand. I am very happy
What do you dislike or think could be improved?
Everything is fine, i have nothing to add. I am very happy with this system
Pricing
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Oaky
Upselling SoftwareThe commission-free and personalised pre-stay upsell platform for hotel groups to maximise profit and enhance the guest experience.
TrustYou (Reputation)
Reputation ManagementAs part of the TrustYou Guest Feedback Platform, the reputation management solution helps hotels positively impact their hotel’s online reviews and ratings. By better understanding their guest's needs, hotels can make improvements that drive revenue and lead to operational excellence.
IT Manager from Airport/Conference Hotels
It is easy to share all needed information throughout the different departments. We used it for engineering, Housekeeping, front office and spa repairs and tasks. Works quiet nice and easy.