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hotelkit Facility Management
4.7 (403 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Maureen, Raj, Christina + 55 more experts recommend hotelkit
Read Recommendationshotelkit Facility Management
Ranked 1 (out of 32) in Hotel Maintenance Software
2025 Winner
Hotel Software
Hoteliers voted hotelkit as the #1 Hotel Maintenance Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldConnect all your employees on one platform with helpful tools to automate and monitor your maintenance operations!
94% recommended by 604 hotels
25 Hours, Radisson Hotels, Intercontinental & 601 others
Bell - AI powered product analyst
I analyzed all of hotelkit’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like how Hotelkit enhances internal communication, streamlines operations, and helps maintain high service standards. The maintenance tool, housekeeping feature, and integration capabilities are praised for increasing operational efficiency, reducing guest complaints, and improving task management. However, users seek improvements in search accuracy, integration with systems like Outlook, and PMS connectivity to maximize functionality and further decrease operational costs.
25 Hours, Radisson Hotels, Intercontinental & 601 others
Read their reviewsPartners say
Industry experts recommend Hotelkit for its robust integration capabilities, which facilitate seamless data exchange between multiple hospitality systems, enhancing operational efficiency. Its adaptability to various property sizes along with unique features like a no-sync setup and GDPR-compliant communication tools, positions Hotelkit as a top choice for optimizing hotel operations. Critiques highlight occasional complexities in implementation, but support and ongoing innovation alleviate concerns.
Vasiliki, Samira, Casey and 34 others
Read their recommendationsWhat Types of Hotels hotelkit is Popular For
Size
10 | X-Small (1-9 room)
21 | Small (10-24 room)
207 | Mid-Sized (25-74 room)
369 | Large (75-199 room)
166 | X-Large (200+ room)
Country
299 | Germany
153 | Austria
66 | Switzerland
29 | Spain
24 | Italy
19 | United Kingdom
17 | India
14 | Netherlands
13 | Norway
12 | France
10 | Saudi Arabia
8 | Belgium
8 | United Arab Emirates
6 | United States of America
5 | Nigeria
5 | Oman
5 | Turkey
4 | Portugal
4 | Zambia
3 | Russian Federation
3 | Madagascar
3 | Slovakia
3 | Australia
3 | Sweden
3 | Malta
3 | Romania
2 | Rwanda
2 | Hungary
2 | Poland
2 | Thailand
2 | Kuwait
2 | Indonesia
2 | Philippines
2 | Tunisia
2 | Morocco
2 | South Africa
1 | Lebanon
1 | Sri Lanka
1 | Maldives
1 | Bahrain
1 | Andorra
1 | Denmark
1 | Canada
1 | Qatar
1 | Gabon
1 | Bangladesh
1 | Chad
1 | Senegal
1 | Cyprus
1 | Armenia
1 | Mexico
Type
314 | City Center Hotels
300 | Boutiques
264 | Luxury Hotels
235 | Branded Hotels
207 | Bed & Breakfast & Inns
206 | Airport/Conference Hotels
181 | Resorts
126 | Limited Service & Budget Hotels
82 | Extended Stay & Serviced Apartments
46 | Hostels
24 | RV Parks & Campgrounds
10 | Vacation Rentals & Villas
7 | Casinos
5 | Motels
Region
663 | Europe
31 | Middle East
29 | Asia Pacific
23 | Africa
8 | North America
3 | Oceania
Category
592 | Staff Collaboration Tools
403 | Hotel Maintenance Software
321 | Employee Engagement Software
260 | Housekeeping Software
Didn’t find what you were looking for?
What is hotelkit?
Founded in 2012 | Headquarters in Salzburg, Austria | 100 employees
hotelkit Facility Management is a comprehensive facilities management software designed specifically for the hospitality industry. It helps improve operational efficiency by streamlining communication and daily tasks. The platform integrates housekeeping and maintenance activities, incorporating real-time updates and enhancing coordination across departments. With automation capabilities, hotelkit reduces paperwork and helps ensure guest requests and repairs are promptly addressed. Users benefit from managing assets, planning maintenance cycles, and tracking tasks with NFC technology, leading to lower equipment failures, efficient workload distribution, and reduced operating costs. Overall, hotelkit enhances productivity, knowledge retention, and guest experiences in hotel operations.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of hotelkit products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
hotelkit Reviews Analyzed: 191
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
hotelkit Expert Recommendations Analyzed: 28
Read expert recommendationsDescription provided by hotelkit
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Hotelkit's Provided Description:
"With hotelkit you can list and categorize your assets, add individualized technical details, manage the entire asset life cycle from a unified platform and plan and automate maintenance service cycles according to brand standards as well as assign PPM-tasks to maintenance teams and easily document and track them with help of NFC technology). This results in reduced equipment failures, more efficient workload distribution, transparent documentation of maintenance history and less operating and room costs through routine maintenance checks."
FAQs
Capabilities
Inventorize & manage assets
Inventorize & manage assets
List and categorize your assets, add individualized technical details (purchase cost, warranty end, end of life, etc.) & manage the entire asset life cycle from a unified platform.
Automate preventive maintenance tasks
Automate preventive maintenance tasks
Plan and automate maintenance service cycles (according to brand standards) and assign PPM-tasks to maintenance teams.
Documentation of PPM-tasks & meter readings
Documentation of PPM-tasks & meter readings
Easily document and track all PPM-tasks with help of smart tags (NFC technology)
Walkthroughs with NFC tags
Walkthroughs with NFC tags
Important checkpoints, such as emergency exits, fire extinguishers, and the server room temperature, can be equipped with NFC tags: Scanning the NFC tags confirms that these points have been checked.
Data insights & service history
Data insights & service history
Monitor device usage in real time with lifecycle management. Get a detailed overview of device information, current metrics and completed or upcoming maintenance tasks.
Features
Asset Preservation
4/5 features
Inspections & Checklists
4/5 features
Messaging & Communication
4/5 features
Task Management
4/5 features
Workflow Automation
4/5 features
Analytics & Reporting
4/5 features
hotelkit Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.4/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, hotelkit Facility Management is the #1 most trending product in the Hotel Maintenance Software category (out of 32) and the #28 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn morehotelkit has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted hotelkit as the #1 Hotel Maintenance Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
hotelkit Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Hotelkit Case Studies
The Trainee Hotel: A Unique Training Experience at Living Hotels
Dusseldorf (Germany)
Revenue growth through the Hotel MSSNGR interface: Interview with General Manager Anton Birnbaum
Seefeld in Tirol (Austria)
Operational Efficiency: hotelkit’s Impact at Dorint Hotel Worms
Alzey (Germany)
Green Housekeeping workflow conserves energy and resources at Radisson Hotel Group
Ixelles (Belgium)
InterContinental Vienna: Opting for Digital Handovers over Spreadsheets
Vienna (Austria)
Digital walkthroughs with NFC tags at Radisson Blu Lucerne
Lucerne (Switzerland)
The successful implementation of hotelkit in 300+ hotels of Radisson Hotel Group
Ixelles (Belgium)
Radisson Hotels in the Baltics – hotelkit enables quality management across all hotels
Swinoujscie (Poland)
How Mercure Hotel Moa Berlin Streamlined Communications, Handovers, and Work Orders for 150 Employees with hotelkit
Berlin (Germany)
Smooth handovers & optimized task management in the Best Western Plus Hotel Erb
Parsdorf (Germany)
How the Radisson Blu Dubai Improved Property Repair Efficiency Through Digitization
Dubai (United Arab Emirates)
24 hours time saving per week, with digital housekeeping at Radisson Hotel Bergen
Bergen (Norway)
How the InterContinental Vienna Digitized Daily Operations to Save Time and Money with hotelkit
Vienna (Austria)
hotelkit Moments at Henriette Stadthotel – a social stream for better team cohesion
Vienna (Austria)
References
"Thanks to hotelkit, the flow of information in our hotel has improved incredibly. Especially the smooth implementation of hotelkit was impressive, none of my colleagues was afraid of using it!"
Nicole Körkel
Director Krafft Basel & Consum, Leitung Verkauf Krafft Gruppe @
Hotel Krafft Basel
"We have now been working with hotelkit for approximately one year and we could no longer do without the communication tool. During our planning phase for the reopening of our hotels, we can already collect all ideas, concepts, manuals as well as philosophies in one system, which will be accessible to all employees later on. hotelkit facilitates the communication enormously and can only be recommended to each host."
Dagmar Weber
General Manager, Hard Rock Hotel Davos & Spenglers Hostel @
"In 2014, we introduced hotelkit in the hotel. We noticed a huge increase of interest and involvement in our teams, especially during the time when the hotel was renovated. By using hotelkit we were still able to interact and communicate with our teams. What worked best was showing all the photos of the new hotel! Everybody loved to see the progress and we were working towards an opening all together, even though we were on different locations."
Joyce van Gelderen
HR Manager, INK Hotel Amsterdam @
INK Hotel Amsterdam - MGallery
"The fact that it is so easy to record repair jobs in hotelkit enables us to complete them as quickly as possible – this alleviates the pressure on the whole team considerably."
Zorica Momcicevic
Rooms Operations Manager @
Ramada by Wyndham Amsterdam Airport Schiphol
"hotelkit has made our work at the reception easier. We can communicate faster and easier between all departments."
Marta Ruffato
Front Office Manager @
Quellenhof Luxury Resort Lazise
"hotelkit has transformed our traditional work approach by digitalizing our work processes and, at the same time, increased our productivity levels. Our day-to-day work is now measurable and displayed in exact numbers, allowing for better planning and control."
Philip Peng
Director of Operations at Radisson Chongqing South Hot Spring @
Radisson Chongqing South Hot Spring
"In order to have an optimal and regular level of customer satisfaction, it is my duty, first by showing the example, then by developing procedures, training etc., to create an environment where all employees do their best in front of the customer. Unfortunately, this is not always the case because there is a lack of information sharing between team members and management. The hotelkit solution, completely accepted by the staff, has really revolutionized our communication for better customer service. As a hotelier for over 25 years and a hotelkit user for 2 years, I highly recommend this application."
Denis Frachon
General Manager @
Boutique Hôtel & Spa La Villa Cap Ferrat
"I was able to restructure processes within the housekeeping team using hotelkit, making life easier for our employees. We can now almost completely do without phone calls, so we don’t have to disturb colleagues during their working routine."
Franziska Schöler
Executive Housekeeper @
The Mandala Hotel
"Thanks to hotelkit, I can supervise all incidents, guest requests, make sure that guests can feel at home and have the best experience with us."
Josh Fairweather
Guest Experience Manager, SmartRental @
SmartRental Collection Gran Vía Centric
"hotelkit is a valuable tool for us, especially in terms of improving communication, operations, and processes. Also we are reducing the number of errors by integrated checklists, procedures and repair management – what a great tool!"
Artemi Ríos
Assistant Director of Operations @
Don Gregory by Dunas
"The main target for implementing hotelkit was to reduce administrative capacity, and unnecessary work and to create more transparency within repair & maintenance management. Office work alone will not help us repair the damage at the resort, so we aimed to reduce the time spent on unnecessary administrative work. Another reason we implemented hotelkit was to increase the efficiency of the engineering department and we found it to be the perfect solution."
Felix Jerschabek
Director of Seaside Finolhu Maldives & Director of Corporate Development of Seaside Collection @
Finolhu Baa Atoll Maldives
"hotelkit ist aus meiner Sicht ein ideales Werkzeug um mehr Transparenz zu schaffen, die Kreativität der Mitarbeiter zu fördern, und um innerbetriebliche Informationsströme innerhalb der Hotels, aber auch zwischen Hotels und Zenrale zu leiten und zu beschleunigen. hotelkit vereinfacht unsere Arbeit, da alle auf die gleichen Informationen zielgruppenorientiert zugreifen können, Wissen untereinander ausgetauscht wird, und sich über das „Ideenmanagement“ auch das Potential unserer Mitarbeiter für Innovationen bestens einbringen lässt. Ich möchte diese Kommunikationsmöglichkeit keinesfalls mehr missen. DANKE!"
Lorenz ter Veen
COO - Chief Operations Officer Derag Livinghotels, München @
Derag Living Hotels
"We were truly impressed by how quickly the platform was implemented in our hotels. The time between the initial onboarding conversation and the actual use of hotelkit went by in the blink of an eye."
Patrick Apostolo
Corporate Operations Director EMEA @
Radisson Hotel Group
"Thanks to the hotelkit Repairs tool, the time needed for the repair order process from the receipt of the repair down to the rectification of the damage has been drastically reduced."
Neeraja Anil
Assistant Maintenance Manager @
Radisson Blu Hotel, Dubai Deira Creek
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"hotelkit assists our employees with all processes of their daily work routine and enables everyone to share ideas. Moreover, we at the Area Support use it to implement optimized work processes and ensure quality management."
Claude Bulté
Regional Director, Radisson Hotel Group Baltics & Spain @
Radisson Blu Hotel, Frankfurt
"hotelkit has taken us out of island thinking. Now we are perfectly connected."
Chema Apostolo
Corporate Operations Director EMEA at Radisson Hotel Group @
"The communication between the housekeeping department and the front office meanwhile takes no more than 20 minutes per day."
Frank Ove Wennevik
General Manager @
Radisson Blu Royal Hotel, Bergen
"The great advantage of working with hotelkit is that it reduces the stress that arises during the working day."
Sandra Hösl
Director of rooms @
InterContinental Wien
"Repair orders are now easily and quickly taken care off – about half of them can be completed within two hours."
Mariusz Siwkowski
Digital Manager of Mercure Hotel MOA Berlin & Hotel Heidegrund Garrel @
Mercure Hotel MOA Berlin
"Since the launch of hotelkit more than 3 years ago, both the intra-departmental as well as the inter-divisional communication have considerably been improved. Important infos are promptly passed on to the relevant people and, surprisingly, due to the web-based solution and the smartphone-app we often receive answers to handovers even after work or from the holiday. In particular, I can recommend the repair tool, which is enthusiastically used by our technicians. Therefore, repairs are dealt with more efficiently. All in all, I can only recommend hotelkit with all its features."
Markus Schmid
Assistant Manager @
Hotel Josefshof Am Rathaus
"We have been using the new tool in test mode for a few days. Even after the first few days, we have seen how efficiently the key task is dealt with. The submitted ideas and requirements can also be integrated very easily. Members of the cleaning staff and the housekeeping service team got to grips with the routine tasks in a very short amount of time."
Sebastian Herzog
General Manager @
Hamburg Airport
"In finding hotelkit, we found the solution we were looking for and, added to that, hotelkit also increased the motivation of our employees: Now, there is a lively exchange between the different hotels, ideas are being discussed, and we work on the further development of our company."
Chema Basterrechea
President - Radisson Hotel Group EMEA @
Radisson Blu Hotel, Frankfurt
Featured Customers
More Products by hotelkit
Hotelier Rating
Looking for specific info?
10
HSK, Maintenance and Employee Engagement
Accounting from 10 to 24 room Bed & Breakfast & Inn in Salzburg (Austria)
Verified
1 days ago
Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I really love working with hotelkit!
Austria
Austria
Accounting
Small Hotel
10
Really cool product, almost self-explaining
Accounting from 75-99 room Boutique in Leogang (Austria)
Verified
2 days ago
Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily
Austria
Austria
Accounting
Large Hotel
10
Hotelkit enables smooth communication & collaboration
Head of Revenue from 100 to 199 room City Center Hotel in Wien (Austria)
Verified
2 days ago
Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - li...
Austria
Austria
Head of Revenue
Large Hotel
10
Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte-
from 50-74 room Boutique in Tubingen (Germany)
Verified
3 days ago
Das unkomplizierte handling und die tolle optische Darstellung.
Das Rechte- und Gruppensystem macht extrem Sinn.
Germany
Germany
Mid-Sized Hotel
10
Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property.
HR Manager from 50-74 room Boutique in Lucerne (Switzerland)
Verified
10 days ago
Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short answer time for support. software is very specifically designed for hotels and their needs, co...
Switzerland
Switzerland
HR Manager
Mid-Sized Hotel
10
Very good tool with excellent service
n/a from 25-49 room Bed & Breakfast & Inn in Kuenzelsau (Germany)
Verified
10 days ago
Our employees are spread across five buildings and work seven days a week / 24 hours a day. Communication is a daily challenge due to the structural conditions. Hotel kit is perfect for us
Germany
Germany
n/a
Mid-Sized Hotel
10
Amazing digital tool
Shift supervisor Front Office from 100 to 199 room Limited Service & Budget Hotel in Stuttgart (Germany)
Verified
10 days ago
- Great connection between all the hotel members
- The whole information is in the system, you can find everything as soon as you need it
Germany
Germany
Shift supervisor Front Office
Large Hotel
10
Work-relieving!
Receptioniost from 75-99 room Luxury Hotel in Caldaro sulla Strada del Vino (Italy)
Verified
15 days ago
We primarily use Hotelkit at the reception, and the tool is a great help for us in communication and task management.
Italy
Italy
Receptioniost
Large Hotel
10
Hotelkit enhances personalized customer service
Manager from 50-74 room Bed & Breakfast & Inn in SanMartinoinPassiria (Italy)
Verified
15 days ago
Hotelkit is a super efficient app that enables all employees and teams to always be up to date and to improve customer service even more because everyone is always informed about everything even if you are not on site.
Italy
Italy
Manager
Mid-Sized Hotel
10
Hotelkit User
Hotel Manager from 50-74 room Bed & Breakfast & Inn in Brussels (Belgium)
Verified
16 days ago
We really like that it is so wide programm, very wide program lot of good and clear Communication tools. We all like to work with the programm!
Belgium
Belgium
Hotel Manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
hotelkit retrieves seamless guest profile and reservation data directly from dailypoint®, enabling staff in housekeeping, maintenance, and front office to access critical guest information without switching systems. dailypoint® serves as the Central Data Management (CDM) platform, ensuring hotelkit always operates with clean, enriched, and GDPR-compliant guest data.
Showing all answers to: "What does this product or service do well?"
hotelkit retrieves seamless guest profile and reservation data directly from dailypoint®, enabling staff in housekeeping, maintenance, and front office to access critical guest information without switching systems. dailypoint® serves as the Central Data Management (CDM) platform, ensuring hotelkit always operates with clean, enriched, and GDPR-compliant guest data.
hotelkit truly simplifies internal communication and daily operations in the hotel environment. The platform is exceptionally intuitive and practical — whether it’s used for interdepartmental collaboration, housekeeping coordination, or technical management. Information flows transparently, tasks are clearly assigned, and progress can be tracked at any time.
From a partner perspective, it’s impressive how consistently hotelkit focuses on usability and efficiency. Its solutions connect teams across all departments and help hotels digitize their internal workflows — while still maintaining a personal, human touch.
In combination with integrated guest-facing tools like Guestnet, this creates a seamless bridge between internal operations and the guest experience, ensuring smooth communication on both sides.
Hotelkit provides hotels with a simple way to streamline daily operations across departments. The platform makes communication between housekeeping, maintenance, and front office much more efficient by reducing paperwork, supporting digital checklists, and keeping room status updates in sync. It also helps teams overcome language barriers with built-in translation features, which makes onboarding and collaboration easier.
hotelkit digitizes and organizes daily hotel processes, from housekeeping and maintenance to internal communications. The interface with the GMS hotel software enables real-time exchange of room status and relevant PMS data, significantly simplifying processes.
Hotelkit makes internal communication and task management in hotels extremely efficient. Through our integration, when a guest reports an issue like an AC not working, a ticket is automatically created and seamlessly routed in Hotelkit, ensuring quick resolution and improved guest satisfaction.
Question:
What differentiates this product or service from the competition?
Answer:
What differentiates dailypoint® with hotelkit integration from the competition is its deep focus on centralized, clean guest data and seamless operational connectivity. allows the frontline staff to deliver tailored service without manual lookup or switching tools.
Showing all answers to: "What differentiates this product or service from the competition?"
What differentiates dailypoint® with hotelkit integration from the competition is its deep focus on centralized, clean guest data and seamless operational connectivity. allows the frontline staff to deliver tailored service without manual lookup or switching tools.
hotelkit stands out through its holistic approach to internal hotel communication. While many tools focus on individual areas such as housekeeping or maintenance, hotelkit combines all key operational processes on one intuitive platform — from collaboration and knowledge sharing to task and facility management.
Another clear differentiator is its strong focus on connectivity within the hospitality ecosystem. Through seamless integrations with complementary solutions such as Guestnet, hotels can connect internal communication with guest-facing tools, ensuring smooth information flow across all touchpoints — from team coordination to the guest experience.
What truly makes hotelkit unique is its deep understanding of hotel operations and its continuous, user-driven development — always focused on practicality, efficiency, and real added value for hotel teams.
Unlike many single-purpose solutions, hotelkit combines collaboration, housekeeping, facility management, and staff engagement in one platform. This all-in-one approach gives hotels the ability to manage tasks, track room status, and share updates seamlessly, without toggling between multiple systems. The integration with Stayntouch PMS for real-time reservation and room status data further enhances efficiency for hotel staff.
hotelkit distinguishes itself through its direct integration with GMS. The seamless connection of housekeeping information and PMS data enables hotels to have a clearly structured, up-to-date flow of information without the need for manual updates.
Hotelkit stands out for its ease of use, reliability, and strong partner ecosystem. Their open approach to integrations allows solutions like HiJiffy to connect smoothly, creating a unified workflow for hoteliers. This collaborative mindset and focus on efficiency truly set them apart in the industry.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
The integration with hotelkit enables automatic transfer of guest data from dailypoint®, including reservation details,guest interests, and VIP codes, directly into hotelkit. This allows staff across departments to access key guest insights, supporting more personalized and efficient service without needing to log into dailypoint®
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
The integration with hotelkit enables automatic transfer of guest data from dailypoint®, including reservation details,guest interests, and VIP codes, directly into hotelkit. This allows staff across departments to access key guest insights, supporting more personalized and efficient service without needing to log into dailypoint®
Take the time to fully explore the potential of hotelkit across all departments — not just for communication or task management. The real strength of the platform lies in how seamlessly it connects every aspect of hotel operations, from housekeeping to maintenance to staff engagement.
And if you’re also using guest-facing tools such as Guestnet, make sure to activate the integration early on. Connecting both systems creates a truly end-to-end experience — efficient for your team and smooth for your guests. It’s one of the best ways to bring internal excellence and guest satisfaction together on one digital foundation.
Use hotelkit with your PMS integration enabled—this is where you’ll see the biggest time savings and smoother housekeeping workflows.
Adopt it fully across departments; the value comes from everyone using the same tool daily.
Focus on room status sync with your PMS—this is the feature hoteliers find most impactful.
Introduce hotelkit gradually: Start with the module that solves the biggest bottleneck. This way, youll achieve rapid success, reduce risks, and increase adoption. Plan enough time for training and team engagement to ensure optimal use of hotelkit across departments.
Don’t hesitate to connect Hotelkit with the rest of your tech stack. The real value comes when it works hand in hand with solutions like guest messaging or maintenance reporting - creating a smooth, end-to-end workflow that saves your team time and keeps guests happier.
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