Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Manager

5 months ago

Verified

... Communication has become much easier and better ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

Owner

4 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

Managing Directors

7 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

Owner

7 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

GM

8 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Executive Assistant

3 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

Hotelfachfrau

4 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

owner

9 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

Directora General

8 months ago

Verified

... In principle nothing, everything that we have needed or is already to be able to use it or it has been provided to us immediately. ...

Head of Revenue

3 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

Technischer Leiter

3 months ago

Verified

... Every employee can pass on defects that are recognized immediately or a need for repairs to the technical department. Everything is documented and traceable. If a repair is necessary in a guest room, ...

Receptionist

6 months ago

Verified

... Perfect all-round tool ...

Project Manager Business Development

6 months ago

Verified

... By far the best hotel communication tool available. ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... the housekeeping tool is a huge relief for our team, but it could be made even clearer and simpler. Especially on the mobile phone it is not immediately clear which departures are already gone, etc. ...

Head of reservation department

4 months ago

Verified

... the possibility to implement a hand book with all needed information for certain departments and to communicate important changes quick and save to all departments or just even a view person from ...

Technischer Leiter

6 months ago

Verified

... Communication at all levels, documentation, planning, exchange of information always at hand and up to date - what more could you ask for? A support that always finds solutions and is available at ...

Director

3 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

General manager

7 months ago

Verified

... Speedier process of repairs, easier follow up. Better management of manning with housekeeping rostering function. Reduce the amount of paper, forms neces ...

General manager

8 months ago

Verified

... Communication amongst a all departments pictures taken by the team data analysis easy , easy record reference, daily reports , ...

Executive Housekeeper

7 months ago

Verified

... A Friendly Tool where can create, monitor, track and fulfil the guest request, daily task of HK operations. ...

Housekeeping Manager

8 months ago

Verified

... Current features are stable and working fine. The interface between EMMA and Hotelkit is not always stable. Furthermore I think the features just can be further developed. 2 topics that I would like to see improved are the option to limit notifications. As well as the task section. There is a lot pending and there is not really an issue when they are not closed. Therefore they tend to be build up. We are a pilot hotel for the Hotelkit moments, but the real purpose of the system for colleagues to post information them selves is not really happening. You see that more senior ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

Direktionsassistentin

13 months ago

Verified

... We'd also like to get a notification when someone shares a moment. Unfortunately, these are lost in everyday life. ...

Owner

5 months ago

Verified

... Housekeeping tool task organization at the time your team member needs it handbook with the possibility to explain things around the hotel. ...

Maintenance Engineer

12 months ago

Verified

... The speed of response from issue of ticket to notification is superb. The new buttons for selecting job status are a great update. ...

Guest Relation Coordinator

6 months ago

Verified

... The visibility could be more defined. There have to more details to choose out of the given range. Employees should be more involved. e.g. Send out a questionaire. ...

Manager

11 months ago

Verified

... Easy to handle and good improvement of internal communication. Support is always fast answering and onboarding specialist stays at your side for the first month after the go live to ask questions. ...

Accounting

2 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

CBDO

9 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

Assistenz der Geschaftsfuhrung

6 months ago

Verified

... Perfect allround tool ...

Rooms Division Manager

7 months ago

Verified

General Manager

7 months ago

Verified

... efficient communication and motivated team ...

Executive Housekeeper

7 months ago

Verified

... With Hotel Kit you work much more efficiently and quickly. Everything is also very clear and very obvious. Best way to pass on information. ...

Housekeepinng Manager

6 months ago

Verified

... Maintenance ...

Assistant manager in Restaurant

3 months ago

Verified

... Information is channeled to right department.You can follow up .Others from same outlet can follow what you have requested for maintenance . ...

Chief Engineer

5 months ago

Verified

... Simplicity of use. Creating job tickets and alerting across all departments so that all relevant people are aware of the role they play as observer, responsible person/department and alowing and ...

Hausdame

13 months ago

Verified

... 1. The clarity of all events in the company.2. Fast communication through hotelkit 3. A tool for all matters such as calendars, repairs, handovers, manuals, checklists ...

Hotel Team Captain

12 months ago

Verified

... Filter functions e.g. in guest requests. Extra windows in the daily handovers where everyone can comment (without always having to reply to something). We have many LCO/stayovers/stay cleaning ...

Assistenz der Geschaftsfuhrung

8 months ago

Verified

... Hotelkit is a great communication tool. ...

Rooms Division Manager

8 months ago

Verified

... 1) Tasks can be prioritized and shared directly with the right group of people 2) Handovers / news are a simple / good way of communicating ...

HR Manager

7 months ago

Verified

... Hotelkit smoothened the communication within departments and helps us save time in maintenance. we were able to switch off whatsapp chat and dropbox use once everyone has adapted to use hotelkit. Good experience with onboarding and training, short ...

HR & Administration Manager

4 months ago

Verified

... Hotelkit is a really good app to manage the workflow in the Maintenance Area. I really like the reports feature. ...

Ecommerce & Distribution Manager

7 months ago

Verified

... The software shines brightest through its intuitive user experience and interface.Quick, responsive and genuinely helpful support ensures that any issues are swiftly addressed, reinforcing the ...

Housekeeping Manager

5 months ago

Verified

... Paperless. Easy assignment. You can view the staff's movements from any location using a mobile device or a computer. Improved efficiency by recording the timing. Staffs can see and work on priority ...

GM

5 months ago

Verified

... The communication on one platform is very helpful specially where you can find all FO and HK team as well as Engineering team communicating and also this keep tracking and history of every action and ...

Director of Rooms Division

5 months ago

Verified

... So far so good. The only thing is that sometimes users can complain that they are kicked out from a group that they are assigned. Sometimes a group automatically assigns a person to which they do not ...

Human Resources Manager

5 months ago

Verified

... Next level hotel communication ...

Duty Manager

5 months ago

Verified

... Great Internal Tool ...

Executive Assistant Manager

5 months ago

Verified

... Guest reqest handling, The use of NFC Tags, News and Ideas which supports the poll optiions and the messaging tab ...

Rooms Division Manager

5 months ago

Verified

... We are using hotelkit throughout all departments frequently, our communication skills have been risen on an amazing level. Information do not get lost anymore. Guest feedback can be easily shared with each team member. We use the tasks for organizing our shifts flawlessly. The collaboration with our technical department got easier with the hotel maintenance software, as we can announce a technical issue including a photo of the relevant area. Our housekeeping ...

Direktionsassistent

5 months ago

Verified

... We are extremely satisfied with Hotelkit, as it has significantly simplified our daily operations. The centralized platform allows us to communicate more smoothly, coordinate tasks more efficiently, ...

CEO

5 months ago

Verified

... To forget nothing to maintenance. To note spontaneous problems. To send todos to employees with photos. To be able to describe how to do. ...

Hotel Manager

4 months ago

Verified

... The NFC paper sticky tags are very bad. They come off the walls. These used to be plastic like guard do and they are much much better. Also it would be good to be able to pull of a report for tasks ...

FOM

4 months ago

Verified

... Getting real time data from the PMS directly to the Hotel kit platform. More statistics and reporting details for the managers ...

Social Media

4 months ago

Verified

... Every employee receives the same information and you can also see whether it has been read or not. Easier communication for everyone. ...

HR Manager

4 months ago

Verified

... Good communication tool ...

Crew Managerin

4 months ago

Verified

... All employees are automatically subscribers to the calendar and are therefore literally spammed with new appointments and their revisions. No notification when clicking on an item on the checklist. ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also really like the fact that there is now an interface to Gastromatic. This makes adding ...

Quality manager

4 months ago

Verified

... Here are some of the most attractive aspects of Hotelkit: Improved internal communication, Efficient management of tasks and maintenance, Centralized documentationDigitization of checklists and operational processes, Feedback ...

Haustechnik

3 months ago

Verified

... This app is very easy to use and saves a lot of time and time is everything to us. Simply a very good app. ...

Angestellter

3 months ago

Verified

... I think the best thing is the comment function under the repair. It's a great way to enter updates etc. I look after several hotels and it's really easy to switch between them. One quick click and you're in the other hotel. I think the prioritization is really practical. You can communicate the importance ...

Haustechniker

3 months ago

Verified

... The tool is easy to use. The structure is quite simple, self-explanatory and well structured. I particularly like the easy way to contact the building technicians. ...

Recepsionist

3 months ago

Verified

... 1. I would really like if you can make it for the person that will close the repair order obligatory to give a short explanation. Ex.g. Safe repaired or Batterie changed. 2. The creator is able to ...

Assistant Chief Engineer

3 months ago

Verified

... #The chat feature #Tracking of calls #Asset management #Loading of calls and the features thereof #Tracking of tickets & number of calls logged ...

Chief Engineer

3 months ago

Verified

... You should implement the ppm schedule in the soft ware. There is a lack of a system reminding the user that at a certain period, there is a need of maintenance of devices/machines/ equipment ...

Front office

2 months ago

Verified

... NFC should be free so everyone can use it, it's really helpful and efficient to guarantee a good service in hotels. Hotelkit excels at centralizing internal communication. With just one click, staff ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... - further development of housekeeping tools (maybe with interfaces to PMS) - (translated) Improvement of the message function (All-read-button; remove tasks from the department from the ...

Owner

4 months ago

Verified

... We feel, that they always are interested to improved, and thake all our Feedback to get better and make our work easier, very good. it a living system ...

Managing Directors

7 months ago

Verified

... Communication is much easier and clearer. The "paper-war" is past. Information is distributed very quickly ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Cluster Manager

4 months ago

Verified

... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...

n/a

4 months ago

Verified

... The second letter of a word could be automatically corrected in lower case ;-). Otherwise everything fits very well. Keep it up - good luck. ...

General Manager

10 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

Operations Manager

5 months ago

Verified

... - maybe you could implement an UI "dark mode", like iOS (Apple) has it - not able to create or modify tables (adding/removing lines etc.) through smartphone app (at least on iOS, not sure abour ...

Head of Revenue

3 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

Technischer Leiter

3 months ago

Verified

... Every employee can pass on defects that are recognized immediately or a need for repairs to the technical department. Everything is documented and traceable. If a repair is necessary in a guest room, ...

Accounting

2 months ago

Verified

... Simple communication when rooms are clean, friendly and helpful staff at hotelkit, easy to generate ticket, announcements can by posted easily ...

Receptionist

6 months ago

Verified

... Perfect all-round tool ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... Perfect for everyday work ...

Corporate Operations Director EMEA at Radisson Hotel Group

9 months ago

Verified

... Digitalized and Efficient Management of Repairs in Radisson Blu hotel Dubai Deira Creek ...

Technischer Leiter

6 months ago

Verified

... Communication at all levels, documentation, planning, exchange of information always at hand and up to date - what more could you ask for? A support that always finds solutions and is available at ...

technischer Leiter

8 months ago

Verified

... In the case of repair orders, it would be useful to be able to sort them by location, for example from the 11th floor down in our case. So that you can write down the free rooms and work through them ...

Director

3 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and schedule ...

General manager

7 months ago

Verified

... Speedier process of repairs, easier follow up. Better management of manning with housekeeping rostering function. Reduce the amount of paper, forms neces ...

General manager

8 months ago

Verified

... Usage by the team , make it easy to similar to WhatsApp , escalate to next level authority , alert mail , overdue for completion of tasks , ...

Executive Housekeeper

7 months ago

Verified

... It makes Room attendant life easier, and they don't need to wait Supervisor to call them and inform them about Checkouts and arrivals. Vice versa the supervisor doesn't require to the Computer or the ...

Housekeeping Manager

8 months ago

Verified

... I do like the simplicity of the Housekeeping Daily Opening. As a housekeeping Manager, this has definitely helped me to safe time and create better daily task sheets. Additionally it is great to keep ...

Operational Manager

5 months ago

Verified

... I think by keeping it simple, I mean that adding more functions might lead to a lack of overview for the daily users. Phone updates are not always done automatic. ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair ...

Maintenance Engineer

12 months ago

Verified

... The job description menu is lacking in variety and detail. This currently impacts on efficiency due to the fact that we are under-prepared to deal with any incoming work accurately. ...

Guest Relation Coordinator

6 months ago

Verified

... The visibility could be more defined. There have to more details to choose out of the given range. Employees should be more involved. e.g. Send out a questionaire. ...

Accounting

2 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

Assistenz der Geschaftsfuhrung

6 months ago

Verified

... Not only is internal communication improved with the help of hotelkit, the many processes that need to be implemented in day-to-day business also run smoothly thanks to hotelkit. The housekeeping ...

General Manager

7 months ago

Verified

... Digital walkthroughs with NFC tags at Radisson Blu Lucerne ...

Rooms Division Manager

7 months ago

Verified

... Almost everything you can imagine is summarized in Hotelkit, Front Office can communicate maintenance tasks and open tickets without a need to call. In Housekeeping we finally achieved a paperless ...

General Manager

7 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

Executive Housekeeper

7 months ago

Verified

... TEAM WORK ...

Assistant Hotel Manager

5 months ago

Verified

... The transparency, the level of communication, the great ways to store and share knowledge, functionality and seemlesness, overall structure of the individual tools, almost every user is able to ...

Haustechniker

3 months ago

Verified

... What I like best is that new repairs appear immediately on your cell phone, saving you the odd double trip. This also benefits the guests. ...

Front Office Night Auditor

5 months ago

Verified

... The structure of Hotelkit is clear and easy to understand. In today's digital world, you can easily and quickly implement new things that make the workplace a bit more paperless. ...

Chief Engineer

5 months ago

Verified

... Easy to create and track a job ticket. Alerts and reminders for a work order are easily set up. through different departments.Forward planning for set dates to maintain any asset and prevent planned ...

IT tech

13 months ago

Verified

... Personally I love the interaction that the different modules provides, exchanging information and making overview so much easier. That fact that all departments are able to reach eachother and share common knowledge via one single ...

Hotel Team Captain

12 months ago

Verified

... You have a tool at hand and can easily combine processes such as maintanance and housekeeping and make important information accessible to every user. ...

Assistenz der Geschaftsfuhrung

8 months ago

Verified

... Hotelkit has enabled us to improve communication between employees immensely. It also contributes a big step towards digitalization, for example through the use of the housekeeping tool. ...

HR Manager

7 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

HR & Administration Manager

4 months ago

Verified

... Hotelkit is a really good app to manage the workflow in the Maintenance Area. I really like the reports feature. ...

Ecommerce & Distribution Manager

7 months ago

Verified

... Currently, I have tested only 2 features:the reports following the activity of Manager on Duty and recording issues so that I did not face any need for improvement. The one regarding the translation ...

Local IT

5 months ago

Verified

... HotelKit in general is a great tool, which connects employees seamlessly and streamlines a lot work in a very good way. Our hotel uses many different softwares and tools, but HotelKit is one of my ...

Guest Relations Manager

5 months ago

Verified

... Tasks with a weekly deadline with the option of the task to show under "today".Task only shows at deadline date, and I would like it to show everyday under "Today" (because it is a task that is continuously being performed, every day, until deadline). May I suggest HotelKit to insert that option when creating ...

Executive Housekeeping Manager

5 months ago

Verified

... The handover tool and the ability to quickly distribute information and also quickly understand who saw a handover and when. I'm really happy with the repair tool here, because we're not always aware of what type of repair it is or what something is called. It's often better and quicker to take a picture than to write a lot. And finally, the best bit. In this case, they're HSK tools. Guest requests and tasks. Both help us a lot with distributing ...

Housekeeping Manager

5 months ago

Verified

... Paperless. Easy assignment. You can view the staff's movements from any location using a mobile device or a computer. Improved efficiency by recording the timing. Staffs can see and work on priority ...

GM

5 months ago

Verified

... The quick interface should be improved, Housekeeping team do not rely anymore on the toolkit, due to delays, room is checked in while it still shows a different status, and this creating uncertainty ...

Director of Rooms Division

5 months ago

Verified

... I am using Handover to communicate with all teams throughout the hotel, Calendar to track my business flows, Incident tool to track the Lost & Found requests, Maintenance tool to report an issue, and ...

Human Resources Manager

5 months ago

Verified

... Hotelkit eases the communication between Housekeeping, Front Office, Repair & Maintenance and even all departments. Moreover it is functional and is really the tool to get 50+ staff digitalized. The ...

Duty Manager

5 months ago

Verified

... *Complaints area, would be good to have an option were we can re-open an incident once is closed. It would be good to have also an option to look by name, by reference number any incident. *HSK is not able to have the distribution ...

Executive Assistant Manager

5 months ago

Verified

... Guest reqest handling, The use of NFC Tags, News and Ideas which supports the poll optiions and the messaging tab ...

Rooms Division Manager

5 months ago

Verified

... We are using hotelkit throughout all departments frequently, our communication skills have been risen on an amazing level. Information do not get lost anymore. Guest feedback can be easily shared with each team member. We use the tasks for organizing ...

Manager

5 months ago

Verified

... Hotelkit is a super efficient app that enables all employees and teams to always be up to date and to improve customer service even more because everyone is always informed about everything even if ...

CEO

5 months ago

Verified

... To forget nothing to maintenance. To note spontaneous problems. To send todos to employees with photos. To be able to describe how to do. ...

Hotel Manager

4 months ago

Verified

... Everything is in one place and is a great communication tool. Tasks and handovers have changed the way we communicate. ...

Crew Managerin

4 months ago

Verified

... All employees are automatically subscribers to the calendar and are therefore literally spammed with new appointments and their revisions. No notification when clicking on an item on the checklist. ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

Quality manager

4 months ago

Verified

... Here are some areas where Hotelkit could improve: More intuitive user interface, Greater customization of notifications, Better performance on mobile devices, Offline functionality, Additional integrations, Advanced reporting and data analysis, Expanded training and technical support, Automation ...

Assistenz der Bereichsleitung Technik

3 months ago

Verified

... Since we work a lot with handovers, it would be nice if these could be archived after a certain period of time so that they can only be found using the search function. ...

Recepsionist

3 months ago

Verified

... 1. I would really like if you can make it for the person that will close the repair order obligatory to give a short explanation. Ex.g. Safe repaired or Batterie changed. 2. The creator is able to ...

Chief Engineer

3 months ago

Verified

... Repairs request is good and the response system is smart. The graphic report is amazing with nice pyramids showing the statistic of a given period ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Owner

4 months ago

Verified

... Austrian Hotel Owner Review of hotelkit ...

Managing Directors

7 months ago

Verified

... At the moment I do not nothing what could be improved. I hope the houskeeping tool will be coming soon for our PMS ...

Owner

7 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

Managing Director

6 months ago

Verified

... A service planning tool could be added. We are waiting for the PMS two-way interface. ...

General Manager

8 months ago

Verified

... - API to be able to further use / process data recorded in forms and checklists. - Make the hotel kit calendar usable as iCal also outside, resp. Show external calendars in the hotel kit (as an ...

Shift supervisor Front Office

4 months ago

Verified

... - Great connection between all the hotel members - The whole information is in the system, you can find everything as soon as you need it ...

Executive Assistant

3 months ago

Verified

... Connection to more systems using in hospitality industry like Gastrolohn, Microsoft Outlook (calendar). The individual desktop settings should be also available for the mobile app. ...

General Manager

10 months ago

Verified

... We could use more interfaces. However, it is up to us to implement this. However, there was currently not enough time. Otherwise everything was great. ...

Directora General

8 months ago

Verified

... What I like the most is how useful and intuitive it is. It makes it much easier for you to manage everything related to the business both at the personal level, as well as calendars, transmission of ...

General Manager

4 months ago

Verified

... Perhaps another sort of integration with the PMS and the CRM systems that we use, which could enhance even more the merits of Hotelkit ...

Head of Revenue

3 months ago

Verified

... Hotelkit is easy to use on every device. Hotelkit enables collaboration among employees, who do not have an email address. This means all employees have direct access to internal communications. Moreover, the different tools ensure a smooth operation throughout all departments. These allow it to setup easy processes for different tasks - like maintenance requests, room moves, complaints, rooms service orders, etc.... to ensure that employees can focus on the guest experience. With Hotelkit you can also track your work orders, complaints, etc.... It also prevents loss of knowledge once an employee leaves the company. New employees can easily catch-up and have access to the necessary information. Hotelkit is offering various ...

Technischer Leiter

9 months ago

Verified

... That you can create tours with NFC tags during the tasks. This is a really great, useful tool. I could no longer work without this tool. ...

Technischer Leiter

3 months ago

Verified

... Every employee can pass on defects that are recognized immediately or a need for repairs to the technical department. Everything is documented and traceable. If a repair is necessary in a guest room, ...

Project Manager Business Development

6 months ago

Verified

... The only thing, that comes to my mind, is the inclusion or the possibility of exporting the personal Outlook calendar to hotelkit's existing calendar feature - but they already know about this is a ...

CEO

7 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

General manager

8 months ago

Verified

... Usage by the team , make it easy to similar to WhatsApp , escalate to next level authority , alert mail , overdue for completion of tasks , ...

Executive Housekeeper

7 months ago

Verified

... A Friendly Tool where can create, monitor, track and fulfil the guest request, daily task of HK operations. ...

Housekeeping Manager

8 months ago

Verified

... Current features are stable and working fine. The interface between EMMA and Hotelkit is not always stable. Furthermore I think the features just can be further developed. 2 topics that I would like ...

Chief Engineer

6 months ago

Verified

... Easy connection, data history availability, time saving for preparing and delivering the jobs with the relevant department. Maintenance program assignment. ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no ...

Direktionsassistentin

13 months ago

Verified

... Communication is so easy and fast, even across departments. All employees can be informed about everything important in the simplest way. Trainees and new employees become independent faster because ...

Owner

5 months ago

Verified

... Housekeeping tool task organization at the time your team member needs it handbook with the possibility to explain things around the hotel. ...

CBDO

9 months ago

Verified

... Implement Google Calender connectivity to the internal calender function so you can reduce the amount of dates you have to maintain. #communication ...

General Manager

7 months ago

Verified

... Digital walkthroughs with NFC tags at Radisson Blu Lucerne ...

Rooms Division Manager

7 months ago

Verified

... Best communication tool for hoteliers ...

Assistant manager in Restaurant

3 months ago

Verified

... Information is channeled to right department.You can follow up .Others from same outlet can follow what you have requested for maintenance . ...

Italy Cluster Chief Engineer

3 months ago

Verified

... Calendar, possibility to forward messages to mail software like outlook - - - - - - - - - - - ...

Purchasing Manager

14 months ago

Verified

... Hotel kit, process, entries, Feedback, Optimism. Thorough Communication. Scope for Improvements. Productivity. Accelerated job. Workflow very easy. Connected with all concerned. ...

Chief Engineer

5 months ago

Verified

... Easy to create and track a job ticket. Alerts and reminders for a work order are easily set up. through different departments.Forward planning for set dates to maintain any asset and prevent planned ...

IT tech

13 months ago

Verified

... Seamless Hotel Operations ...

Chief engineer

13 months ago

Verified

... I had a problem at the first concerning the notifications which were not instantaneous and that caused problems at the operating level and that was resolved, I think now the only thing I would like to adapt is to synchronize ...

Local IT

5 months ago

Verified

... HotelKit in general is a great tool, which connects employees seamlessly and streamlines a lot work in a very good way. Our hotel uses many different softwares and tools, but HotelKit is one of my ...

Executive Housekeeping Manager

5 months ago

Verified

... The handover tool and the ability to quickly distribute information and also quickly understand who saw a handover and when. I'm really happy with the repair tool here, because we're not always aware of what type of repair it is or what something is called. It's often better and quicker to take a picture than to write a lot. And finally, the best bit. In this case, they're HSK tools. Guest requests and tasks. Both help us a lot with distributing tasks to the different people, and also making it possible to see who did what on a particular day. I think that's very important too. Very good overview of the general status of the rooms, quick mobile access to all information. Everything can also be used by an external ...

Director of Rooms Division

5 months ago

Verified

... So far so good. The only thing is that sometimes users can complain that they are kicked out from a group that they are assigned. Sometimes a group automatically assigns a person to which they do not belong to that group. I believe this should be manually controlled. That's it from my side. I forgot to mention that I am also using task tools a lot in several departments ...

Human Resources Manager

5 months ago

Verified

... Hotelkit eases the communication between Housekeeping, Front Office, Repair & Maintenance and even all departments. Moreover it is functional and is really the tool to get 50+ staff digitalized. The ...

IT Manager

5 months ago

Verified

... -telephone call via hotelkit -MiniBar billing via hotelkit #work order #track #ticket #prevent #maintain #asset 💡Mention at least one keyword a ...

Duty Manager

5 months ago

Verified

... Great Internal Tool ...

Executive Assistant Manager

5 months ago

Verified

... Guest reqest handling, The use of NFC Tags, News and Ideas which supports the poll optiions and the messaging tab ...

Rooms Division Manager

5 months ago

Verified

... We are using hotelkit throughout all departments frequently, our communication skills have been risen on an amazing level. Information do not get lost anymore. Guest feedback can be easily shared ...

SALES MANAGER

5 months ago

Verified

... What you like most about Hotelkit is its ability to enhance communication, task management, and operations in real-time, thanks to its collaboration tools and PMS integration. ...

CEO

5 months ago

Verified

... To forget nothing to maintenance. To note spontaneous problems. To send todos to employees with photos. To be able to describe how to do. ...

Manager

4 months ago

Verified

... More effective communication everybody knows the information (Know how), easy to use, we work better since we have integrated it. We have our maintenance schedule up to date. ...

Front Office Manager

4 months ago

Verified

... Excellent shortcut to reach everyone in the team ...

Marketing & Sales

3 months ago

Verified

... Interfaces still require additional configuration options. Tasks/repair orders/etc. Task templates would be a major improvement in the workflow, particularly for the Guestnet & Kunleisys ...

Angestellter

3 months ago

Verified

... The tool is really clear and easy to understand; it can be explained in 2 minutes and is immediately understood by all employees. ...

Chief Ingeneer

3 months ago

Verified

... Quick tasks, lists and handovers are easy to create. I really enjoy working with Hotelkit, I have been working with it for several years. I would like to see more training courses in Hotelkit Online. ...

Hotel Manager

2 months ago

Verified

... Integration into existing PMS systems would be non plus ultra. Unfortunately, there are always challenges with the “big players” that make implementation difficult. ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Manager

5 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- und Gruppensystem macht extrem Sinn. ...

Owner

4 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

Owner

7 months ago

Verified

... Hotelkit works best with internet connection. Improvements could be made in regards to usability when internet connection is missing. ...

GM

8 months ago

Verified

... Extremely professional tool, easy to navigate! ...

Hotel Coordinator

6 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

Managing Director

6 months ago

Verified

... Internal communication will be significantly improved, which will enhance our processes. ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Executive Assistant

3 months ago

Verified

... -We can contact every employee easily without disturbing their privacy -No information, task etc gets lost. -We can better discuss a theme with the chat function -We really appreciate ...

Cluster Manager

4 months ago

Verified

... Best Communication Hotel ...

n/a

4 months ago

Verified

... Our employees are spread across five buildings and work seven days a week / 24 hours a day. Communication is a daily challenge due to the structural conditions. Hotel kit is perfect for us ...

Hotelfachfrau

4 months ago

Verified

... Time-saving, sustainable system for internal employee communication. ...

owner

9 months ago

Verified

... Costumers of the first hour and more than happy with it. ...

General Manager

4 months ago

Verified

... Just what we needed ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

Receptionist

3 months ago

Verified

... For us, the tools with the tasks, repairs and handbook are most important. We use all tools daily and it gives us a really good overview. ...

GM

4 months ago

Verified

... There is not much to be improved. We did not try guest communication yet, sonits hard to find woes in the system. ...

Technischer Leiter

9 months ago

Verified

... Right away I can't think of anything that could be improved. Everything is just fine the way it is. Thanks to the whole team. ...

Technischer Leiter

3 months ago

Verified

... Every employee can pass on defects that are recognized immediately or a need for repairs to the technical department. Everything is documented and traceable. If a repair is necessary in a guest room, the status of the room (occupied, free, etc.) can be seen at a glance thanks to the link to our hotel software. This makes planning the repairs much easier. All in all, a practical ...

Accounting

2 months ago

Verified

... Really cool product, almost self-explaining ...

Receptionist

6 months ago

Verified

... Perfect all-round tool ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals ...

Head of reservation department

4 months ago

Verified

... Geat tool, decreased loss of information ...

Corporate Operations Director EMEA at Radisson Hotel Group

9 months ago

Verified

... The flexibility to adapt to our requirements and to co-create new features it has been a clear differentiator, at the same time the full commitment to innovate drawback performance in isolated cases. ...

Technischer Leiter

6 months ago

Verified

... Communication at all levels, documentation, planning, exchange of information always at hand and up to date - what more could you ask for? A support that always finds solutions and is available at all times. For me a tool that shouldn't be missing anymore. It makes the whole world of work easier. The added value is the brief information values that can be shared with all team members as quickly as possible. Productivity is increased many times over. Due to the documentation possibilities, it is also ecologically a positive point of view. Hotelkit can also be used very well as a dictionary and promotes know ...

technischer Leiter

8 months ago

Verified

... In the case of repair orders, it would be useful to be able to sort them by location, for example from the 11th floor down in our case. So that you can write down the free rooms and work through them ...

General manager

7 months ago

Verified

... Increased visibility and effice ...

General manager

8 months ago

Verified

... Communication amongst a all departments pictures taken by the team data analysis easy , easy record reference, daily reports , ...

Executive Housekeeper

7 months ago

Verified

... It makes Room attendant life easier, and they don't need to wait Supervisor to call them and inform them about Checkouts and arrivals. Vice versa the supervisor doesn't require to the Computer or the Room attendant about cleaned rooms. It improves the efficiency ...

Housekeeping Manager

8 months ago

Verified

... I do like the simplicity of the Housekeeping Daily Opening. As a housekeeping Manager, this has definitely helped me to safe time and create better daily task sheets. Additionally it is great to keep track of productivity during the day. The continuously live update on everyone's status helps to tackle hick-ups or challenges in advance. Furthermore I think the overall system has been real ...

Chief Engineer

6 months ago

Verified

... Usefull System ...

Hotel manager

6 months ago

Verified

... Hotelkit makes communication within the team, across departments, much faster and easier. Employees who otherwise do not see each other can communicate with each other and important details are no longer lost. Repair orders are carried out much more efficiently, since the repair can be entered and shown directly with photos and/or videos and the specified locations. Inquiries are mostly unnecessary. New employees can read through Hotelkit instructions that were otherwise only in the heads of the employees :-) News is written once and every team member knows about it. No "did I already tell you" anymore. Everyone is on the same level of knowledge. Ideas ...

Direktionsassistentin

13 months ago

Verified

... Can't imagine life without it!! ...

Maintenance Engineer

12 months ago

Verified

... The job description menu is lacking in variety and detail. This currently impacts on efficiency due to the fact that we are under-prepared to deal with any incoming work accurately. ...

Director of Operations

10 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

Manager

11 months ago

Verified

... Great tool and easy to use! ...

Accounting

2 months ago

Verified

... Hotelkit helps me organize every aspect of my everyday work - making sure I am in sync with my colleagues, knowing what is going on at the hotel at all times and also organizing my own to dos. I ...

Assistenz der Geschaftsleiung/ Leitung Front Office

9 months ago

Verified

... Fastest transfer of all information for the entire hotel operation ...

CBDO

9 months ago

Verified

... Surprisingly simple ...

Assistenz der Geschaftsfuhrung

6 months ago

Verified

... Perfect allround tool ...

Rooms Division Manager

7 months ago

Verified

... Best communication tool for hoteliers ...

General Manager

7 months ago

Verified

... The checklists enable us to carry out the daily work quickly and efficiently. This way, we can spend more time taking care of our guests and their wishes. ...

Housekeepinng Manager

6 months ago

Verified

... More training in Spanish, because they only do it in English and I want to learn it a bit more. ...

Coordinator

4 months ago

Verified

... We experience Hotelkit as our basis to coordinate all departments and take care of our processes the most convenient and relyable way. ...

Head of Reception

4 months ago

Verified

... Perfect internal comunication tool ...

Assistant Hotel Manager

5 months ago

Verified

... The transparency, the level of communication, the great ways to store and share knowledge, functionality and seemlesness, overall structure of the individual tools, almost every user is able to ...

Haustechniker

3 months ago

Verified

... What I like best is that new repairs appear immediately on your cell phone, saving you the odd double trip. This also benefits the guests. ...

Front Office Night Auditor

5 months ago

Verified

... It is very clear and good, especially when working with other departments ...

Purchasing Manager

14 months ago

Verified

... Hotel kit, process, entries, Feedback, Optimism. Thorough Communication. Scope for Improvements. Productivity. Accelerated job. Workflow very easy. Connected with all concerned. ...

Trainee

14 months ago

Verified

... Sometimes the informations are a little bit overwhelming. Although there many informations I see, but they are not meant for me. ...

GA

14 months ago

Verified

... Big improvements in the workflow for our hotel ...

Chief Engineer

5 months ago

Verified

... Hotelkit works well for me as is and I have not used it long enough to presume to be able to suggest any improvements. ...

Hausdame

13 months ago

Verified

... Clear and compressed information overview ...

Assistenz der Geschaftsfuhrung

8 months ago

Verified

... Hotelkit has enabled us to improve communication between employees immensely. It also contributes a big step towards digitalization, for example through the use of the housekeeping tool. ...

Rooms Division Manager

8 months ago

Verified

... 1) Tasks can be prioritized and shared directly with the right group of people 2) Handovers / news are a simple / good way of communicating ...

Duty Manager

8 months ago

Verified

... Very nice Tool ...

HR Manager

7 months ago

Verified

... Hotelkit is a very valuable app for hotels to make daily work and communication efficient and to maintain the property. ...

Ecommerce & Distribution Manager

7 months ago

Verified

... The software shines brightest through its intuitive user experience and interface.Quick, responsive and genuinely helpful support ensures that any issues are swiftly addressed, reinforcing the ...

Eventkoordinatorin

6 months ago

Verified

... Internal communication has improved / processes are clearer & more accessible to everyone than before / generally brings more structure to the company. ...

Meeting and Event Operations Manager

5 months ago

Verified

... That it is a tool to get information to different departments and all employees that need that particular information in order to be able to execute their tasks. Easier than sending emails to each ...

Local IT

5 months ago

Verified

... HotelKit in general is a great tool, which connects employees seamlessly and streamlines a lot work in a very good way. Our hotel uses many different softwares and tools, but HotelKit is one of my ...

Executive Housekeeping Manager

5 months ago

Verified

... The handover tool and the ability to quickly distribute information and also quickly understand who saw a handover and when. I'm really happy with the repair tool here, because we're not always aware of what type of repair it is or what something is called. It's often better and quicker to take a picture than to write a lot. And finally, the best bit. In this case, they're HSK tools. Guest requests and tasks. Both help us a lot with distributing tasks to the different people, and also making it possible to see who did what on a particular day. I think that's very important too. Very good overview of the general status of the rooms, quick mobile access to all information. Everything can also be used by an external company. This has made collaboration faster overall ...

Director of Rooms Division

5 months ago

Verified

... So far so good. The only thing is that sometimes users can complain that they are kicked out from a group that they are assigned. Sometimes a group automatically assigns a person to which they do not ...

IT Manager

5 months ago

Verified

... repair & maintenance , consign, ticket , track#work order #track #ticket #prevent #maintain #asset 💡Mention at least one keyword a ...

Duty Manager

5 months ago

Verified

... Great Internal Tool ...

Executive Assistant Manager

5 months ago

Verified

... Amazing ...

Direktionsassistent

5 months ago

Verified

... We are extremely satisfied with Hotelkit, as it has significantly simplified our daily operations. The centralized platform allows us to communicate more smoothly, coordinate tasks more efficiently, and manage all crucial information in one place. This not only saves us time but also enhances ...

Manager

5 months ago

Verified

... Hotelkit enhances personalized customer service ...

CEO

5 months ago

Verified

... To forget nothing to maintenance. To note spontaneous problems. To send todos to employees with photos. To be able to describe how to do. ...

Hotel Manager

4 months ago

Verified

... The NFC paper sticky tags are very bad. They come off the walls. These used to be plastic like guard do and they are much much better. Also it would be good to be able to pull of a report for tasks ...

Manager

4 months ago

Verified

... More effective communication everybody knows the information (Know how), easy to use, we work better since we have integrated it. We have our maintenance schedule up to date. ...

Receptioniost

4 months ago

Verified

... Work-relieving! ...

Social Media

4 months ago

Verified

... Since I am allowed to work from home and am not directly in the hotel, I cannot make any suggestions for improvements. I just think it's great, thank you ...

Crew Managerin

4 months ago

Verified

... Tasks to create checklists which help tremendously to structure the workload and organize the day. Keep updated with news and handovers. ...

Personalburo-Mitarbeiter

4 months ago

Verified

... Thanks to hotelkit, we can communicate much better in the hotel. For example, repairs can be recorded much better. Planning in the restaurant and all other areas has also become much better. I also ...

Quality manager

4 months ago

Verified

... Here are some of the most attractive aspects of Hotelkit: Improved internal communication, Efficient management of tasks and maintenance, Centralized documentationDigitization of checklists and ...

Haustechniker

3 months ago

Verified

... Hotelkit is a smart and intuitive way to overcome all day needs. As a Technician is a great tool to stay in contact and solve problems as they arise. ...

House technician

3 months ago

Verified

... That man can do video conferences That man can do video conferences! That man can do video conferences! Everything is great and practical! ...

Haustechnik

3 months ago

Verified

... This app is very easy to use and saves a lot of time and time is everything to us. Simply a very good app. ...

Angestellter

3 months ago

Verified

... I'm really happy with Hotelkitt. ​​I can't really think of anything that could be improved, just small adjustments perhaps. You can't always add tables (Excel) to Hotelkit with colors and ...

Haustechniker

3 months ago

Verified

... I've only been using it for a short time and can only say that it is clear and easy to understand. ...

Recepsionist

3 months ago

Verified

... That it is so quick and reliable. that you can choose the priority. I like Pretty much everything about it. ...

Cluster Chief Enigneer

3 months ago

Verified

... Our Maintenance system has completely transformed how we manage repairs and task-based compliance. It's intuitive, efficient, and ensures nothing is overlooked. The ability to track tasks, prioritize urgent repairs, and maintain compliance standards is seamless. It has not only improved our operational efficiency but also saved ...

Chief Ingeneer

3 months ago

Verified

... Quick tasks, lists and handovers are easy to create. I really enjoy working with Hotelkit, I have been working with it for several years. I would like to see more training courses in Hotelkit Online. ...

Front office

2 months ago

Verified

... NFC should be free so everyone can use it, it's really helpful and efficient to guarantee a good service in hotels. Hotelkit excels at centralizing internal communication. With just one click, staff ...

Hotel Manager

2 months ago

Verified

... Hotelkit has revolutionized our daily processes! The user-friendly platform, which is also available on mobile devices, enables seamless communication and great coordination. We save time every day and increase efficiency at the same time. An absolute ...

Assistent der Geschaftsfuhrung

7 months ago

Verified

... Perfect way to reach each team member with the required informations ...

Manager

5 months ago

Verified

... the communication within our hotels has become much easier and much better with hotelkit. As a GM I love the repair-tool, with all its statistics. ...

3 months ago

Verified

... Das unkomplizierte handling und die tolle optische Darstellung. Das Rechte- ...

Owner

4 months ago

Verified

... That all the things are written, you don´t Forget, and haver ever notice what you have done. that all the staff and Hotel use it and we see it´s very worthfull for our work ...

Managing Directors

7 months ago

Verified

... Much easier and clearer communication with hotelkit ...

Owner

7 months ago

Verified

... Ideal tool for hotel. Includes all employees. Distributes information comfortably, fast and reliably. ...

GM

8 months ago

Verified

... Extremely professional tool, easy to navigate! Provides a good overview of tasks and open repairs. ...

Hotel Coordinator

6 months ago

Verified

... It is easy to learn, very practical, self-explanatory and a quick type to communicate important things that cross over several departments. ...

Managing Director

6 months ago

Verified

... A service planning tool could be added. We are waiting for the PMS two-way interface. ...

General Manager

8 months ago

Verified

... - Repair orders go very quickly and are recorded centrally - Reduction of duplication, errors and idle times - Clear task delegation - Pure time savings - We now concentrate on the important things ...

Shift supervisor Front Office

4 months ago

Verified

... Amazing digital tool ...

Executive Assistant

3 months ago

Verified

... Hotelkit makes our daily communication easy ...

Cluster Manager

4 months ago

Verified

... At the moment I dont know. The programm improves hisself more and more and we love it. So no other comment ...

n/a

4 months ago

Verified

... The second letter of a word could be automatically corrected in lower case ;-). Otherwise everything fits very well. Keep it up - good luck. ...

Hotelfachfrau

4 months ago

Verified

... You can communicate very easily with all employees. Tasks, information, ideas can be communicated easily and without paper to everyone concerned. Very good for sustainability. ...

General Manager

10 months ago

Verified

... The transparent information for the entire team. Efficient communication and organization of all hotel processes. Improvement in guest service and complaint handling. Collection of ideas and project ...

owner

9 months ago

Verified

... Communication, which is one of the biggest challenges is no challenge anymore. To be informed is the hosts biggest asset. I like the tag words and the possibility to vote for ideas. ...

Directora General

8 months ago

Verified

... It is one of the most important programs in the management of our business ...

General Manager

4 months ago

Verified

... Hotelkit prooved to be the tool we were needing, to improve our productivity and to be able to share information in an easy and professional way. It has been a pleasure working with Hotelkit and ...

Operations Manager

5 months ago

Verified

... - very simple communication tool for sharing internal news and SOPs - repair & maintenance tool is great to track issues and keep an overview - calendar function also very helpful to enter special ...

Head of Revenue

3 months ago

Verified

... Hotelkit enables smooth communication & collaboration ...

Hotel Manager

6 months ago

Verified

... Using the app for maintenance is super easy! The software helps your employees and you to get organised and follow the checklists. Love the fact there is no more paper needed to run your operations. ...

Receptionist

3 months ago

Verified

... For us, the tools with the tasks, repairs and handbook are most important. We use all tools daily and it gives us a really good overview. ...

GM

4 months ago

Verified

... •staff collaboration • internal ticketing system for Maintenance •task management A very good overal solution for hotels with various areas of work. ...

Technischer Leiter

9 months ago

Verified

... That you can create tours with NFC tags during the tasks. This is a really great, useful tool. I could no longer work without this tool. ...

Technischer Leiter

3 months ago

Verified

... The repair module as well as the other applications in Hotelkit are great! ...

Project Manager Business Development

6 months ago

Verified

... The first big selling point is obvious: you have all necessary tools, to successfully run your everyday business in one place. Tasks, maintenance and repairs can be given to the specific individuals or a group of people. The progress can be tracked and when the task is finished you get a notification – no more long phone calls or E-mails. Handovers can be written ...

Assistentin der Geschaftsfuhrung

6 months ago

Verified

... fast internal communication with all employees. It simplifies everyday work enormously. You always have a clear overview of the day-to-day business and all important information is always "at ...

CEO

7 months ago

Verified

... I love how our team is informed at any time and how we have 1 platform for almost every information needed. I also love the search function to get back to things easily. ...

Head of reservation department

4 months ago

Verified

... Geat tool, decreased loss of information ...

Corporate Operations Director EMEA at Radisson Hotel Group

9 months ago

Verified

... Digitalized and Efficient Management of Repairs in Radisson Blu hotel Dubai Deira Creek ...

Technischer Leiter

6 months ago

Verified

... Innovative tool with added value ...

Chief Engneer

6 months ago

Verified

... Handover tab is the best. Communication gets very strong between the teams. Also the feature of replying and photo attachment are best. ...

technischer Leiter

8 months ago

Verified

... Clear and functional, not always suitable for everyday use ...

Director

3 months ago

Verified

... It is a very good tool to create maintain and work order. To improve the communication of the team which improve the efficiency doing the different tasks . It also indispensable to post chat and ...

General manager

7 months ago

Verified

... Speedier process of repairs, easier follow up. Better management of manning with housekeeping rostering function. Reduce the amount of paper, forms neces ...

General manager

8 months ago

Verified

... Usage by the team , make it easy to similar to WhatsApp , escalate to next level authority , alert mail , overdue for completion of tasks , ...

Executive Housekeeper

7 months ago

Verified

... A Friendly Tool where can create, monitor, track and fulfil the guest request, daily task of HK operations. ...

Housekeeping Manager

8 months ago

Verified

... I do like the simplicity of the Housekeeping Daily Opening. As a housekeeping Manager, this has definitely helped me to safe time and create better daily task sheets. Additionally it is great to keep track of productivity during the day. The continuously live ...

Chief Engineer

6 months ago

Verified

... Easy connection, data history availability, time saving for preparing and delivering the jobs with the relevant department. Maintenance program assignment. ...

Operational Manager

5 months ago

Verified

... I think by keeping it simple, I mean that adding more functions might lead to a lack of overview for the daily users. Phone updates are not always done automatic. ...

Hotel manager

6 months ago

Verified

... Arbeitserleichterung ...

Direktionsassistentin

13 months ago

Verified

... Communication is so easy and fast, even across departments. All employees can be informed about everything important in the simplest way. Trainees and new employees become independent faster because ...

Owner

5 months ago

Verified

... Housekeeping tool task organization at the time your team member needs it handbook with the possibility to explain things around the hotel. ...

Maintenance Engineer

12 months ago

Verified

... The speed of response from issue of ticket to notification is superb. The new buttons for selecting job status are a great update. ...

Guest Relation Coordinator

6 months ago

Verified

... I think it is good for general evaluation but takes time, which sometimes is too much. In my position it is only accepted. ...

Director of Operations

10 months ago

Verified

... We have only had the best experiences with Hotelkit. We use it to spread our standards, we have created an idea pool with it and we use it to design handovers without losing information. ...

Manager

11 months ago

Verified

... Great tool and easy to use! ...

Accounting

2 months ago

Verified

... HSK, Maintenance and Employee Engagement ...

Assistenz der Geschaftsleiung/ Leitung Front Office

9 months ago

Verified

... Hotelkit is very clear and easy to use. Especially for the reception, as the central contact point for the entire hotel, it is important to pass on information quickly to all colleagues or even the ...

CBDO

9 months ago

Verified

... Tell your Staff excactly what you want them to do and combine it with a kind of wikipedia so everybody know how to do it. #efficiency ...

Assistenz der Geschaftsfuhrung

6 months ago

Verified

... Not only is internal communication improved with the help of hotelkit, the many processes that need to be implemented in day-to-day business also run smoothly thanks to hotelkit. The housekeeping ...

General Manager

7 months ago

Verified

... Digital walkthroughs with NFC tags at Radisson Blu Lucerne ...

Rooms Division Manager

7 months ago

Verified

... Almost everything you can imagine is summarized in Hotelkit, Front Office can communicate maintenance tasks and open tickets without a need to call. In Housekeeping we finally achieved a paperless ...

General Manager

7 months ago

Verified

... employee survey would be a wonderful and helpful addition! We started to save meeting minutes in the hotelkit Handbuch, but it is diffecult to sort them ...

Executive Housekeeper

7 months ago

Verified

... We are currently struggling to ensure that our devices have a very quiet sound for notifications. We hear almost nothing, which is why we always tell employees that they always have to watch the iPod. ...

Housekeepinng Manager

6 months ago

Verified

... The speed with which we can communicate to solve problems in the rooms, whether cleaning or repairs. ...

Coordinator

4 months ago

Verified

... Great tool to coordinate departments. ...

Head of Reception

4 months ago

Verified

... Access anywhere and anytime! Access to everyone or anyone! Also able to keep favourites which can be used later. User friendly. ...

Assistant Hotel Manager

5 months ago

Verified

... Internal Hotel communication on a new level! ...

Haustechniker

3 months ago

Verified

... The description of the individual components is not always precise, so it would be helpful if you included a tab where you could enter a general repair, in your own words, even without a template ...

Front Office Night Auditor

5 months ago

Verified

... The structure of Hotelkit is clear and easy to understand. In today's digital world, you can easily and quickly implement new things that make the workplace a bit more paperless. ...

Assistant manager in Restaurant

3 months ago

Verified