Expand Hotel Food and Beverage Revenue with Flexible, Easy-to-Use Technology
Lightspeed POS
0.0 (0 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Lightspeed POS
Unranked in Restaurant Management Software
All-in-one point of sale solution unifying inventory, customer management, sales and analytics across all channels, in-store and online.
Not yet recommended by any hotels
Lightspeed has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
Ratings Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, Lightspeed POS is the #8 most trending product in the Restaurant Management Software category (out of 138) and the #566 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreLightspeed’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Lightspeed POS
Founded in 2005 | Headquarters in Montréal (Canada) | 544 employees
Lightspeed is the leading provider of cloud-based POS software. Our customers typically see a 20% growth in sales after their first year. Now is the time to join the growing list of independent businesses that choose Lightspeed POS to handle their everyday needs.
Capabilities
Lightspeed doesn’t have any benefits or use cases available
Features
Order Management
4/5 features
Inventory Management
4/5 features
CRM & Loyalty
4/5 features
Accounting
4/5 features
Payments
4/5 features
Analytics & Insights
4/5 features
Delivery
4/5 features
Other
0/2 features
Pricing
Pricing Available By Request
Lightspeed has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Compare Lightspeed to Top Alternatives
Vento POS is a superior cloud-based POS and stock system for restaurants & bars
POS Software, Reporting and Analytics
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Hotelier Rating
It looks like Lightspeed is not recommended by any hotels
Check out the top 10 most recommended Lightspeed alternativesExpert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
It's a real plus for every restaurant or hotel that manages in-house orders and reservation. Lightspeed facilitates the multi-property management and upgrade the restoration service to become way more efficient.
Showing all answers to: "What does this product or service do well?"
It's a real plus for every restaurant or hotel that manages in-house orders and reservation. Lightspeed facilitates the multi-property management and upgrade the restoration service to become way more efficient.
Lightspeed is a POS. The Lightspeed application is able to manage all the operational aspects of a restaurant: seating plan and customer orders, but also product and ingredient stocks, happy hours, take-out meals, deliveries. It also includes customer management functions.
Lightspeed provides a hospitality-focused point-of-sale solution that makes managing inventory, sales and analytics effective and efficient. The modern, cloud-based system is powerful and user-friendly, as we have heard from our mutual clients.
Lightspeed is a very complete and advanced POS system that fits in very well with the wishes and requirements of a restaurant, bar or other hospitality provider. The cloud-based POS system also ensures an even faster turnaround.
Question:
What differentiates this product or service from the competition?
Answer:
To me, this is THE reference in terms of POS. Lightspeed has a super ergonomic interface, easy to understand and manage. The connectivity with the other systems (PMS, Guest Relation Platform, etc.) is easy.
Showing all answers to: "What differentiates this product or service from the competition?"
To me, this is THE reference in terms of POS. Lightspeed has a super ergonomic interface, easy to understand and manage. The connectivity with the other systems (PMS, Guest Relation Platform, etc.) is easy.
Their customer service and a huge help center : we have heard great feedback! Also their interface : they designed a user-experience first solution that anyone in your team can use. And last, they currently cover over 50 different integrations.
With Lightspeed, hoteliers get a solution that is designed for hospitality businesses. The innovative, scalable system can manage multiple locations and helps keep businesses current and efficient with modern features such as an iPad POS system, self-order menu and contactless payments. Lightspeed integrates with the hotel PMS to seamlessly add restaurant charges to the guest's room.
The fact that Lightspeed offers a cloud-based solution, even in the event of an internet failure, continues to function in an offline mode and offers very extensive financial reports, ensures that they distinguish themselves in the market.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you have a lot of different systems and if you manage many properties at the same time, this product is made for you ! This the go-to solution if you want to increase your Food and Beverage team's efficiency.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you have a lot of different systems and if you manage many properties at the same time, this product is made for you ! This the go-to solution if you want to increase your Food and Beverage team's efficiency.
Consider the following factors when choosing a POS partner : security, adaptability, cost, flexibility, and customer support. You can check other players, but if you need a multi-property management POS, this is the number one we recommend. To start, ask for a demo.
Speaking from experience, the team at Lightspeed makes a great partner. During our initial integration and since, we've found Lightspeed's development team to be responsive and knowledgeable, and the company is obviously committed to the success of their clients. Lightspeed offers seamless integration with PMS solutions, fully automating the process of posting restaurant orders to room reservation folios for easy and accurate billing.
Given the pleasant cooperation between RoomRaccoon and Lightspeed, I certainly recommend hotels that need a complete POS to make use of the products and services of Lightspeed. The connectivity between our PMS system and the POS system provides a complete solution for every hotelier.
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Integrations
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Support
Unverified
Lightspeed has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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