Mews POS
4.8 (16 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Ruud, Roger, Malika + 69 more experts recommend Mews
Read RecommendationsMews POS
Unranked in Restaurant Management Software
A mobile all-in-one POS platform designed for hotel restaurants.
91% recommended by 429 hotels
Accor, Generator, Life House & 426 others
Ratings Summary
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.5/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Mews POS is the #3 most trending product in the Restaurant Management Software category (out of 138) and the #62 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Mews POS
Founded in 2012 | Headquarters in Amsterdam (Netherlands) | 500 employees
Mews POS is a unified, purpose-built hotel restaurant POS that brings point-of-sale software, inventory, reporting, and online ordering together with your PMS. Want to give your guests a fluid and frictionless stay and dining experience? Mews POS makes it possible.
Capabilities
Purpose-built hotel restaurant POS
Purpose-built hotel restaurant POS
Replace friction and legacy equipment with efficient, integrated mobile automation that takes your restaurant service to the next level.
Maximize the guest experience
Maximize the guest experience
The modern guest is changing – deliver the experience they expect. With a click, F&B charges move securely from the POS to Mews PMS to settle all charges at check-out.
Keep your full operations running smoothly
Keep your full operations running smoothly
Our advanced restaurant management system optimizes your operations so you can cater to guests' needs.
Take control over your revenue strategy
Take control over your revenue strategy
In a few clicks you can create specials to drive more sales: bundle products, create set-price menus, offer happy hour deals and more.
Get real-time insights at a glance
Get real-time insights at a glance
Get the complete picture of your restaurant business. Data and reporting from Mews POS provide real-time updates so you’ll always know what’s working and where you can grow.
Seamless transactions with Mews Payments
Seamless transactions with Mews Payments
A streamlined payment experience where all transactions are processed through one unified system, simplifying operations, enhancing guest satisfaction, and ensuring accurate financial tracking.
Fully integrated with Mews PMS
Fully integrated with Mews PMS
Mews POS offers real-time, automated synchronization between POS and PMS, ensuring accurate reporting, enhanced decision-making, and operational efficiency.
Features
Order Management
4/5 features
Inventory Management
4/5 features
CRM & Loyalty
4/5 features
Accounting
4/5 features
Payments
4/5 features
Analytics & Insights
4/5 features
Delivery
4/5 features
Other
0/2 features
Available Add-ons & Modules
Digital Ordering
Mobile Ordering & Room Service
No need for guests to download an app to order - and you can operate confidently with a streamlined staff. Digital ordering from Mews turns your entire property into an extension of your hotel food and beverage operations with a simple QR code.
Inventory Management
Analytics & Inventory
The all-in-one solution for back-of-house connects inventory and ePOS so you can track, analyze, plan, and order with confidence as you maximize efficiency and profitability. Upload recipes for ingredient-level updates.
Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Success Stories
The Maj Hotel reduces labor costs and automates the guest journey thanks to Mews
Philadelphia (United States of America)
UDS solves staffing shortages and connects custom API with Mews
Kanazawa (Japan)
welcome hotels Switzerland cuts admin and boosts RevPAR with Mews
Kloten (Switzerland)
Pluimpapaver Hotel & Glamping uses Mews to power its award-winning guest journey
Aarschot (Belgium)
ROOST Apartment Hotel spreads its wings and exceeds all key targets
Philadelphia (United States of America)
The Laundry Rooms powers their innovative aparthotel model through Mews
Waterloo (Canada)
Got City Center Hotels boosts RevPAR and direct bookings with Mews
(Sweden)
The Julius Prague maximizes revenue through parking and direct bookings
(Czech Republic)
Paradise Resort Gold Coast gets golden results with Mews
Surfers Paradise (Australia)
Mews powers The Neighborhood Hotel to a fully digital guest journey
New Buffalo Township (United States of America)
How the Gate Cornwall Leverages Mews Automation and Integrations to Maintain High Satisfaction Levels at Higher Occupancies
(United Kingdom)
Leven Manchester Creates a Seamless Guest Experience that Drives Revenue with Mews & Bizzon
(United Kingdom)
Mews PMS and POS power true hospitality for Mercure Roeslare
Roeselare (Belgium)
How Aplend Apartments & Resorts Leverages Mews to Be More Agile & Try Out New Tools through Mews Marketplace
Vysoké Tatry (Slovakia)
How the Whoo Bordeaux Bacalan Boosted Booking Conversions to 9% and Reduced Chargebacks with Mews
Bordeaux (France)
How 9Hotel Collection Grew Occupancy, Revenue, and Guest satisfaction with Mews
Paris (France)
Cresta Palace embraces connectivity for full-service stays
San Maurizio (Switzerland)
Episode Tbilisi embodies the modern, tech-enabled hotel
T'bilisi (Georgia)
References
"“I really couldn’t believe that with a few buttons, you could get an integration. I remember the days that if wanted an integration, it would cost you about €2,000 and six days of consultancy work.”"
Coen Schelfhorst
Owner @
Guesthouse Pavi
""With Mews, accessing and using our data is very simple. Nothing is hidden from you: if you want something, you can just look for it yourself.""
Inge Decuypere
Owner @
C-Hotels Continental
""Payments – it’s truly one of the strengths of Mews. We’re always talking about marketing, about user experience and online sales marketing, but we don’t talk enough about payments. I find that their approach, which at least in my analysis, involves looking at what the main e-commerce websites such as Amazon are doing: trying to have as few clicks as possible between the moment of interest and the moment of payment – I just love it!""
Kevin Machefert
Director of Sales, Marketing and Technology @
Machefert Group
""What's great about Mews Payments is that you hardly even notice it's there. We check our reservations, our incoming reservations every day in early mornings, and let's say 95% of the incoming reservations are done, settled, charged.""
Claudia van den Berg
Managing Director @
Boutique Hotel Staats
"“Mews Payments is saving us 10 hours a week of tedious admin work”"
Liutauras Vaitkevicius
General Manager @
Good Hotel London
"“The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience. Direct bookings have gone up over the last 12 months and part of that is probably due to the technology and the interface being better.”"
Nitesh Gandhi
Founder and CEO @
""We expect the Mews Kiosk to be a crowd buster during busy times, and especially useful for our business guests who are often stressed or in a rush. It's going to be a handy tool to help speed up the check-in process.""
David Friedmann Henning
CEO @
"“Mews gives you so many opportunities because you have access from everywhere. It gives you more independence in creating your day because you don’t have to physically be in your office.”"
Jonathan Anthamatten
General Manager, @
"“One of the things I love about Mews is they are always thinking about the future, always improving and introducing new features. Don’t be afraid of the future – move to Mews!”"
Delphine Juhel
Director of Operations @
"“Because the API is open, we’re able to build a whole custom front end that exactly fits our needs, but still runs on Mews. Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network.”"
Sander Ejlenberg
Co-Founder @
"“Don't hesitate to move to Mews. Just do it, and don't be afraid of the implementation because it's not that difficult. Mews is a very user-friendly PMS and it makes everything much easier. Not only at the front desk, but also at the back office.”"
Inge Decuypere
Owner @
"“The bottom line is you can save time and you can save money. I’ve used so many property management systems in the past and Mews is the best at making everything simple.”"
Dan Robinson
Marketing Digital and PR Lead @
""We chose Mews to further improve the contactless customer experience from booking through to check-out. Given the constant change in COVID restrictions, it has allowed us come out of lockdown on the front foot and stand out from our competitors.""
Dan Robinson
Marketing Digital and PR Lead @
"“I really like the ability to plug-in apps and the open API approach. Having that choice of the marketplace is a big thing for me – you’re not locked into products that your PMS provides, but can choose from the best in class and pick which ones fit your business.”"
Jim Cockell
Owner @
The Old Stocks Inn
"“The lovely thing is that the people employed to actually talk to guests can now talk to guests, which is what they should be doing, as opposed to just pushing buttons on a card machine.”"
Jim Cockell
Owner @
The Old Stocks Inn
"“Messaging and the user journey is more automated than it was before, which levels up our operational efficiency, leading to happier people and ultimately a better experience for the guest.”"
Joe Mangioni
Senior Technology Manager @
"Of course we've had to overcome a few barriers, but we're certain to have made the best decision in implementing Mews. In addition to the platform's flexibility and visual allure, their support team sets new standards."
André Henke Marques
Resort Manager @
Northern Lights Village Saariselkä
Featured Customers
Popularity by Segment
Size
19 | X-Small (1-9 room)
66 | Small (10-24 room)
175 | Medium (25-74 room)
120 | Large (75-199 room)
63 | X-Large (200+ room)
Country
88 | Netherlands
70 | France
54 | United Kingdom
51 | Spain
28 | Germany
23 | Switzerland
23 | Belgium
19 | Czech Republic
17 | United States of America
13 | Portugal
13 | Italy
12 | Australia
12 | Austria
8 | Japan
8 | Sweden
8 | Finland
6 | Canada
5 | South Africa
5 | Hungary
4 | Peru
4 | Morocco
4 | Denmark
3 | Norway
3 | Slovakia
3 | New Zealand
3 | Philippines
3 | Malta
3 | Colombia
2 | Aruba
2 | Georgia
2 | Costa Rica
2 | Poland
2 | Iceland
1 | Mauritius
1 | Estonia
1 | Mexico
1 | Ecuador
1 | Russian Federation
1 | Zambia
1 | Puerto Rico
1 | Saint Kitts and Nevis
1 | Ireland
1 | Indonesia
Type
156 | Boutiques
103 | Hostels
83 | City Center Hotels
80 | Luxury Hotels
44 | Extended Stay & Serviced Apartments
41 | Bed & Breakfast & Inns
41 | Branded Hotels
25 | Vacation Rentals & Villas
24 | Limited Service & Budget Hotels
22 | Resorts
11 | Airport/Conference Hotels
9 | RV Parks & Campgrounds
5 | Motels
3 | Casinos
Region
435 | Europe
24 | North America
15 | Oceania
12 | Asia Pacific
11 | Africa
10 | South America
4 | Central America
2 | Middle East
Category
503 | Property Management Systems
138 | Marketplaces & Integrators
16 | Restaurant Management Software
More Products by Mews
Hotelier Rating
10
PMS/POS system of the future
General Manager, Mercure Roeselare from 75-99 room Branded Hotel in Roeselare (Belgium)
Verified
4 days ago
The countless and wide variety of integration partners makes Mews the most future prove company to help hoteliers to step into the digital world.
Belgium
Belgium
General Manager, Mercure Roeselare
Large Hotel
9
Incredible but true
Managing Director from 500+ room Resort in Saint-Jorioz (France)
Verified
5 days ago
Software worthy of Apple logic and visuals. Features, Ergonomics, Online training everything is focused on the end customer. A watchword often comes up: simplicity and efficiency at the service of the hotelier. All the teams: trainers, salespeople, technicians are keen to do the right thing according to the rules of the art. Knowledge of th...
France
France
Managing Director
X-Large Hotel
10
Mews another way to manage your property.
Operating - Administration Mananger from 10 to 24 room City Center Hotel in Vielsalm (Belgium)
Verified
7 days ago
Always looking to improve the pms, making some more time free for you to keep in touch with your guests. Considerating your knowlegde to improve their product.
Belgium
Belgium
Operating - Administration Mananger
Small Hotel
10
Perfect balance of Power and Simplicity in POS
Tech Lead from 500+ room Branded Hotel in (United Kingdom)
Verified
9 days ago
Real life reporting, and extremely easy to make changes to the products, categories and the menu. Cloud based, reliable, and always improving
United Kingdom
United Kingdom
Tech Lead
X-Large Hotel
9
We are happy to have very easy software.
Chef de Réception from 100 to 199 room Hostel in Paris (France)
Verified
9 days ago
I find it to be easy to understand and use software.This allows us to have all the customer's information directly.Makes it easy to register customer companies.
France
France
Chef de Réception
Large Hotel
8
Sublime program
Hotel Manager from 10 to 24 room Boutique in Brielle (Netherlands)
Verified
18 days ago
Mews is a beautiful platform and well-functioning all-round program, in which we can process and link everything we want. Service is very highly regarded at Mews and no question is a problem
Netherlands
Netherlands
Hotel Manager
Small Hotel
10
Quality, empathetic human relations
Contrôleur de gestion from 500+ room Branded Hotel in Paris (France)
Verified
24 days ago
- Listening to the financial constraints of the economic segment / quality human relations, in the recommendations for continuous improvement of processes / Fraud alert
France
France
Contrôleur de gestion
X-Large Hotel
9
The best hotel software, simple, complete and intuitive
Directrice hôtel (dalmata hospitality) from 50-74 room Motel in Villeneuve-la-Garenne (France)
Verified
24 days ago
The dashboard, the different accesses for the same action, the explanation of mews with the reason when an action is not feasible. The simplicity and clarity of the software.
France
France
Directrice hôtel (dalmata hospitality)
Medium Hotel
10
A great Partner
General Manager from 50-74 room Boutique in (Czech Republic)
Verified
26 days ago
We have been involved with Mews since the very beginning and great to see their constant growth, it is easy to use and easy to connect to other systems without spending thousands of Euro. Its perfect for small chains and free standing hotels
Czech Republic
Czech Republic
General Manager
Medium Hotel
10
Change to the future
Geschäftsführer from 100 to 199 room Vacation Rentals & Villa in Winterberg (Germany)
Verified
1 months ago
Easy to use, after setup procedure, which need attention as with other PMS's. Most things are very intuitiv. New hires benfit of this system. If your used to older PMS's which had the industry standard, you'll find it in the beginning hard to find what you're looking for, just because it's to easy and we are used to work very complicated....
Germany
Germany
Geschäftsführer
Large Hotel
- 1
- 2
Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Mews excels in providing a seamless experience for modern hoteliers and guests. With an efficient team, they simplify processes from booking to check-out, offering interconnected solutions for front desk and revenue management. The integrated Mews Payments system ensures secure, frictionless transactions. Mews stands out for its user-friendly interface, commitment to innovation, and valuable support for hoteliers in a dynamic market.
Showing all answers to: "What does this product or service do well?"
Mews excels in providing a seamless experience for modern hoteliers and guests. With an efficient team, they simplify processes from booking to check-out, offering interconnected solutions for front desk and revenue management. The integrated Mews Payments system ensures secure, frictionless transactions. Mews stands out for its user-friendly interface, commitment to innovation, and valuable support for hoteliers in a dynamic market.
Mews cloud PMS is innovative and modern, easy to use and with a clear user interface. It is build to make hoteliers lives easier so they can focus on what matters that is no other than increase guest satisfaction.
Mews really impresses with how it streamlines and automates hotel operations. From booking to check-out, every step is faster and smoother. It’s a game-changer for both hotel staff and guests, making the whole process way more efficient.
From experiencing the product first-hand as well as hearing feedback from frequent users, Mews is a really user-friendly and easy-to-use system that has elevated all of the aspects of hotel management. With its recent innovations with Multi-Property, it became even more attractive to manage the whole portfolio in the PMS and automate things like rate management. Mews consistently elevates its capabilities, simplifying operational processes for a smoother and more efficient customer journey.
From the point of view of a tech partner, their infrastructure for integration is of an extremely high standard. The data we get is of the highest quality, the setups are very quick and very painless.
Question:
What differentiates this product or service from the competition?
Answer:
Mews stands out from the competition with proven results, notably in increased RevPAR. The data speaks volumes, showcasing tangible improvements. What sets Mews apart is its ability to simplify day-to-day operations through automation, empowering human connections. Unlike competitors, Mews ensures staff spends less time at a screen and more time engaging with guests, enhancing overall guest experience.
Showing all answers to: "What differentiates this product or service from the competition?"
Mews stands out from the competition with proven results, notably in increased RevPAR. The data speaks volumes, showcasing tangible improvements. What sets Mews apart is its ability to simplify day-to-day operations through automation, empowering human connections. Unlike competitors, Mews ensures staff spends less time at a screen and more time engaging with guests, enhancing overall guest experience.
Our longstanding partnership with Mews has a common goal of helping hoteliers increase their direct business. Their open API allows for an easy integration and implementation and allows for multiple options to our common clients to connect with our solutions.
Mews truly excels with its integrated Mews Hospitality Cloud. It's not just a PMS; it's a complete ecosystem enhancing guest experience and maximizing revenue. From digitalized guest journeys with online check-ins and self-serve kiosks to integrated payments and powerful business intelligence tools, Mews offers an all-in-one solution. It's the integration of these features that sets it apart.
Being tech-first, Mews is outstanding Cloud platform. Boasting a Marketplace with over 750 integrations and an Open API, Mews empowers properties of all types to customize their tech stack and seamlessly connect it to the platform. This innovative approach facilitates deep integrations with tools like Oaky, fostering ongoing evolution and improvement.
We have a lot of clients that use Mews and they are generally very happy with both the product and the marketplace that enables a huge number of third party apps. The number of integrations is definitely a differentiator.