Hotel 2025: Emerging Technologies Destined to Reshape Our Business
Ratings Snapshot
Learn more
Ranked #2 out of 132 in Restaurant Management Software
Oracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreOracle MICROS Point of Sale for Hotel Restaurants Overview
Oracle MICROS Point of Sale for Hotel Restaurants Overview
Oracle MICROS Simphony Point of Sale is the premier POS system for hotel restaurants, bars, cafes, and pantries delivers complete enterprise and back-office functionality on fixed and mobile devices, supporting operations of all types and sizes—from global hotel chains to independent hotels, casinos, and resorts. Oracle Hospitality is a proud AHLA Platinum Partner.
About Oracle Hospitality View website
Founded in 1977 | Headquarters in Columbia, Maryland | 6000 employeesOracle Hospitality brings over 40 years of experience in providing technology solutions to independent hoteliers, global and regional chains, gaming, and cruise...
Other Products by Oracle Hospitality
Integrates with
- Property Management Systems
- In-Room Hotel Tablets
- Staff Collaboration Tools
What customers love about Oracle MICROS Point of Sale for Hotel Restaurants
General Manager in San Francisco (United States)
- Functionality is well known in the industry - customization is possible in every aspect - reliability is good as expected from an Oracle system
Front Office Manager in Harare (Zimbabwe)
Well thought out program which is easy to use especially with the materials control module. Interfaces well with Opera PMS. Robust and reliable hasn't crashed since 1993 of initial use.
General Manager in Bucharest (Romania)
Fidelio is really easy to learn
Expert Q&A and Partner Recommendations
What does this product or service do well?
Both Opera PMS and Micros Restaurant POS systems are exceptional software's that has significantly changed the way how a hotel's front office, back office and their outlets operate. The core advantages of these solutions are their flexibility to property specific customizations, reliable modules and...
by Abhilash Sreekumar (Samsotech International) on January 03, 2023
See more answers (16)What differentiates this product or service from the competition?
These products stand out from the competition because of its reliability, stability, and ability to scale without affecting the system performances. These systems also provide various kinds and levels of certified interfaces for partners like us to create innovative value additions to their product ...
by Abhilash Sreekumar (Samsotech International) on January 03, 2023
See more answers (16)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
One of the best ways to provide a fantastic experience that your guests will remember is to offer them a faster, reliable and on-demand services without interruptions. This can be only achieved with a stable product like Oracle Opera or Micros POS systems. This is also one of the primary reasons why...
by Abhilash Sreekumar (Samsotech International) on January 03, 2023
See more answers (16)Features
Clients & references
References & testimonials
Our guests are definitely having a quicker, more seamless experience with Simphony.
The Oracle Hospitality Simphony solution at a management level has helped to identify the client in a more customized way, and logically we can also detect, what are their preferences? What are their ...
Case studies
Oracle Hospitality doesn’t have any case studies available
Awards & Certifications
Oracle Hospitality doesn’t have any awards or certifications
Active Markets
- Oceania
- Antarctica
- North America
- South America
- Europe
- Central America
- Asia Pacific
- Middle East
- Africa
- United States of America
- Vietnam
- Italy
- Spain
- India
- Germany
- Indonesia
- France
- Ireland
March 28, 2023
Oracle MICROS Point of Sale for Hotel Restaurants Review: POS on Cloud.
Cluster IT Manager from Luxury Hotels in Ajabgarh (India)
What do you like most?
The most important thing is the ease of use of this product. The updations can happen sitting anywhere actross and can handle multiple locations at the same time.
What do you dislike or think could be improved?
The service can be improved as in some cases the response to any issue is not resolved even after escalating to level 2. This is an area needs improvement
February 17, 2023
Oracle MICROS Point of Sale for Hotel Restaurants Review: As Much As It Is Relevant
it supervisor from Luxury Hotels in Pune (India)
What do you like most?
very reliable tool It helped keep our business running Hotel Operations became easier because of this tool Highly functional and efficient hotel management software
What do you dislike or think could be improved?
Oracle EBS has more reporting tools than other software, and more of these should be available in Oracle Cloud There should also be more training, guidance, and support documentation available for users
February 13, 2023
Oracle MICROS Point of Sale for Hotel Restaurants Review: Easy to use and structured PMS and POS system.
IT Manager from Luxury Hotels in Mumbai (India)
What do you like most?
PMS and POS systems are structured very well. Easy to understand and configure. It covers up all aspects of operations. appreciate the features like ease of use, highly stable and scalable.
What do you dislike or think could be improved?
1 - Report customization-hardly any changes over last 15 years. Addition of little more complicated reports in PMS would be appreciated. 2 - Trainings - I am not sure if there are technical trainings for ...
January 24, 2023
Oracle MICROS Point of Sale for Hotel Restaurants Review: Grand Hotel Quisisana
IT Manager from Luxury Hotels in Capri (Italy)
What do you like most?
The continuous updating of Oracle solutions and above all their support. They have exceptional and highly trained people. Any interface communicates with Oracle
What do you dislike or think could be improved?
Speed up bureaucracy. Often times are long and this slows down a simple process, as in our failure to switch to Opera Cloud
January 24, 2023
Oracle MICROS Point of Sale for Hotel Restaurants Review: Oracle PMS and Simphony
Front Office Manager from Luxury Hotels in Positano (Italy)
What do you like most?
I love working with the two products. I had the chance to have a very good trainer so that I can work and adjust the systems according to our daily operations. Once well set, the systems can issue customi...
What do you dislike or think could be improved?
More Italian operators working on the service requests (I had issues with one of the User Account and did not have the chance to explain it in Italian)
January 20, 2023
Oracle MICROS Point of Sale for Hotel Restaurants Review: The best ever
Rooms division manager from Bed & Breakfast & Inns in Napoli (Italy)
What do you like most?
I like the possibility of doing things at the same time whitout closing windows before opening new apps. Only someone that works at the front desk knows that there is not a checkout time or a checkin time...
What do you dislike or think could be improved?
I've been working as a front office attendant since 1984. Now I'm a rooms division manager. I'm at your disposal for improving your systems as a final user and as a superuser. Everything can be improved. ...
Pricing
Oracle Hospitality hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing
Recent News & Content
Recent press releases
Resources & reports
A Data-Driven Look at Hospitality's Recovery
2021 Hospitality Benchmark Report
Canary Digital Authorizations
Cyber Security & Fraud PreventionEliminate fraud and chargebacks at your property with the world's top rated credit card authorization solution.
Oracle OPERA PMS
Property Management SystemsOPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
ProfitSword Business Intelligence Solution
Business IntelligenceA single source of truth for efficient, real-time decision making
F&B Supervisor in San Jose (United States)
Nothing ! Terrible system cloud doesn’t communicate with stations, you never get the updates you tried to make