Oracle MICROS Point of Sale for Hotel Restaurants

4.5 (170 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Shafquat, Jacob, Olga + 70 more experts recommend Oracle Hospitality

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Oracle MICROS Point of Sale for Hotel Restaurants

4.5 (170 REVIEWS)

Ranked 1 (out of 141) in Restaurant Management Software

2024 Winner Hotel Software

Hoteliers voted Oracle Hospitality as the #1 Restaurant Management Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Expand Hotel Food and Beverage Revenue with Flexible, Easy-to-Use Technology

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Ratings Summary

4.5
Very Good
Ease of Use
4.6/5
Customer Support
4.0/5
ROI
4.2/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Oracle MICROS Point of Sale for Hotel Restaurants is the #1 most trending product in the Restaurant Management Software category (out of 141) and the #40 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Oracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Oracle Hospitality as the #1 Restaurant Management Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Oracle MICROS Point of Sale for Hotel Restaurants
Founded in 1977 | Headquarters in Columbia, Maryland | 3500 employees
Oracle MICROS Simphony Point of Sale is the premier POS system for hotel restaurants, bars, cafes, and pantries delivers complete enterprise and back-office functionality on fixed and mobile devices, supporting operations of all types and sizes—from global hotel chains to independent hotels, casinos, and resorts. Oracle Hospitality is a proud AHLA Platinum Partner.

View website

Capabilities

Oracle Workstation 8

Self-service Kiosks

Kitchen Display System

Mobile order and pay

Sports and entertainment POS

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Oracle Hospitality Average Oracle Hospitality

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12

Success Stories

6

References

23

Featured Customers

Popularity by Segment

Size

5 | X-Small (1-9 room)

9 | Small (10-24 room)

67 | Medium (25-74 room)

192 | Large (75-199 room)

294 | X-Large (200+ room)

Country

108 | Italy

106 | United States of America

94 | India

28 | Germany

28 | Vietnam

20 | Hong Kong

17 | Indonesia

14 | Singapore

14 | Spain

14 | France

13 | Malaysia

12 | United Kingdom

11 | Taiwan

11 | Philippines

10 | Australia

9 | Ireland

9 | United Arab Emirates

9 | China

8 | Canada

8 | Thailand

6 | Chile

6 | Maldives

6 | Mexico

6 | Switzerland

4 | Austria

4 | Saudi Arabia

4 | Argentina

3 | Peru

2 | Tanzania

2 | Colombia

2 | Portugal

2 | Bangladesh

1 | Zimbabwe

1 | Morocco

1 | Norway

1 | Haiti

1 | South Africa

1 | Bhutan

1 | Iraq

1 | Hungary

1 | Qatar

1 | Romania

1 | Pakistan

1 | Egypt

1 | Japan

1 | Palau

1 | Jordan

1 | New Zealand

1 | Guam

1 | Uruguay

1 | Denmark

1 | Ecuador

1 | Netherlands Antilles

1 | Bahamas

1 | Saint Lucia

1 | Nigeria

1 | Dominican Republic

Type

259 | Luxury Hotels

205 | Branded Hotels

118 | Resorts

99 | City Center Hotels

60 | Boutiques

53 | Hostels

34 | Limited Service & Budget Hotels

31 | Airport/Conference Hotels

29 | Bed & Breakfast & Inns

19 | RV Parks & Campgrounds

10 | Vacation Rentals & Villas

8 | Casinos

8 | Motels

6 | Extended Stay & Serviced Apartments

Region

235 | Asia Pacific

201 | Europe

120 | North America

18 | Middle East

17 | South America

13 | Oceania

6 | Africa

5 | Central America

Category

549 | Property Management Systems

170 | Restaurant Management Software

66 | Upselling Software

More Products by Oracle Hospitality

https://ucarecdn.com/cb3df894-4dc9-44ee-9c8d-0a40b00c758e/
https://ucarecdn.com/a30d4cd5-ab25-4851-a53d-c8ddfa718c9e/
/uploads/2018/01/eXpress-1024x636.png

Hotelier Rating

Excellent
483
Very Good
74
Average
34
Poor
14
Terrible
26

Property Size

  • X-Small (5)
  • Small (9)
  • Medium (67)
  • Large (192)
  • X-Large (294)

Country

  • Italy
    Italy
    (108)
  • United States of America
    United States of America
    (106)
  • India
    India
    (94)
  • Germany
    Germany
    (28)
  • Vietnam
    Vietnam
    (28)
  • Hong Kong
    Hong Kong
    (20)
  • Indonesia
    Indonesia
    (17)
  • Singapore
    Singapore
    (14)
  • Spain
    Spain
    (14)
  • France
    France
    (14)
  • Malaysia
    Malaysia
    (13)
  • United Kingdom
    United Kingdom
    (12)
  • Taiwan
    Taiwan
    (11)
  • Philippines
    Philippines
    (11)
  • Australia
    Australia
    (10)
  • Ireland
    Ireland
    (9)
  • United Arab Emirates
    United Arab Emirates
    (9)
  • China
    China
    (9)
  • Canada
    Canada
    (8)
  • Thailand
    Thailand
    (8)
  • Chile
    Chile
    (6)
  • Maldives
    Maldives
    (6)
  • Mexico
    Mexico
    (6)
  • Switzerland
    Switzerland
    (6)
  • Austria
    Austria
    (4)
  • Saudi Arabia
    Saudi Arabia
    (4)
  • Argentina
    Argentina
    (4)
  • Peru
    Peru
    (3)
  • Tanzania
    Tanzania
    (2)
  • Colombia
    Colombia
    (2)
  • Portugal
    Portugal
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Zimbabwe
    Zimbabwe
    (1)
  • Morocco
    Morocco
    (1)
  • Norway
    Norway
    (1)
  • Haiti
    Haiti
    (1)
  • South Africa
    South Africa
    (1)
  • Bhutan
    Bhutan
    (1)
  • Iraq
    Iraq
    (1)
  • Hungary
    Hungary
    (1)
  • Qatar
    Qatar
    (1)
  • Romania
    Romania
    (1)
  • Pakistan
    Pakistan
    (1)
  • Egypt
    Egypt
    (1)
  • Japan
    Japan
    (1)
  • Palau
    Palau
    (1)
  • Jordan
    Jordan
    (1)
  • New Zealand
    New Zealand
    (1)
  • Guam
    Guam
    (1)
  • Uruguay
    Uruguay
    (1)
  • Denmark
    Denmark
    (1)
  • Ecuador
    Ecuador
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Bahamas
    Bahamas
    (1)
  • Saint Lucia
    Saint Lucia
    (1)
  • Nigeria
    Nigeria
    (1)
  • Dominican Republic
    Dominican Republic
    (1)

Region

  • North America
    North America
    (120)
  • Europe
    Europe
    (201)
  • Asia Pacific
    Asia Pacific
    (235)
  • Oceania
    Oceania
    (13)
  • Middle East
    Middle East
    (18)
  • South America
    South America
    (17)
  • Central America
    Central America
    (5)
  • Africa
    Africa
    (6)
0

It's Oracle, so you know it's going to be bad

Staff Accountant from 100 to 199 room Branded Hotel in Coral Gables (United States of America)

Verified
10 days ago
Because the Oracle name is plastered over all Oracle products, you know it's going to be bad before getting your hopes up.
Country United States of America
Staff Accountant
Large Hotel
4

We are using Opera PMS and Simphony

IT Manager from 200 to 499 room Bed & Breakfast & Inn in Chennai (India)

Verified
1 months ago
Both the systems are good, but the support part needs to be taken care. rest all seems to be good.
Country India
IT Manager
X-Large Hotel
10

#Reservation, #Guest Profile, #Menu Management

IT Manager from 200 to 499 room Luxury Hotel in Bengaluru (India)

Verified
1 months ago
Interfacing is good. Easy to use. Need more access to create simple reports. Menu creation in Symphony is not as easy as RES 3700.
Country India
IT Manager
X-Large Hotel
10

Best PMS for Hotel Industry

IT Manager from 100 to 199 room Branded Hotel in Kolkata (India)

Verified
2 months ago
• Easy to handle all guest profiles through this • Integration with rate management system • Software is stable which means it never get stuck in between operation • Operation is smooth and hassle free • Easy to handle all guest profiles • Integration with opera registered 3rd party application is easy like rate management system, WIFI Mana...
Country India
IT Manager
Large Hotel
9

Impressed Beyond Expectations | Oracle Hospitality

IT Manager from 200 to 499 room Branded Hotel in Jaipur (India)

Verified
3 months ago
Opera Cloud accessibility, not much capex, lot of option of interface integration, easy to access for employees with access of digitel learning. Oracle Opera PMS (Property Management System) and Simphony Cloud are popular solutions in the hospitality industry. Keep in mind that specific features and updates may have been introduced since th...
Country India
IT Manager
X-Large Hotel
10

It's very easy to use and support is very good, team is very helpful and supportive with all module.

IT-Manager from 75-99 room Luxury Hotel in Jodhpur (India)

Verified
3 months ago
We are using opera cloud version it's good software in hospitality industry we can access from anywhere. my team is very comfortable with opera cloud and simphony cloud it's good EnvirOmint.
Country India
IT-Manager
Large Hotel
10

IT Head in our Bangalore Hotel

IT Manager from 200 to 499 room Limited Service & Budget Hotel in Bengaluru (India)

Verified
3 months ago
Product feature and supportive team. This product has lots of options for hotel and i believe this is a very good PMS application. Room reservation options are there in a clear and as per expected way. We like it very much. Sales and Catering options also there in one platform. In sales and catering we can schedule as per actual as well as...
Country India
IT Manager
X-Large Hotel
10

There is Nothing better than Opera, and no one comes close to the Tech Team.

General Manager from 200 to 499 room Luxury Hotel in Bengaluru (India)

Verified
3 months ago
User friendly system, easy for beginners, great support from the Oracle team and understanding of our needs by the development team is great.
Country India
General Manager
X-Large Hotel
8

A bit complicated at first, but it pays off.

Geschäftsführer (Managing Director) from 50-74 room Limited Service & Budget Hotel in Stuttgart (Germany)

Verified
3 months ago
What we liked most was the ability to adapt the system to our individual needs. We also found the team to be competent and helpful at all times.
Country Germany
Geschäftsführer (Managing Director)
Medium Hotel
9

The Lalit Jaipur

IT Manager from 200 to 499 room Luxury Hotel in Jaipur (India)

Verified
3 months ago
Everything excellent. Example User friendly, Easy to use, and Button design good, Automated night audit good option. Over all good.
Country India
IT Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Equipped with a full set of features and possibilities to adapt to different business scenarios. It's very easy, intuitive, and User friendly. They offer some really good robust API that helps other vendors to have seamless connectivity.

Question:

What differentiates this product or service from the competition?

Answer:

Opera offers a great level of customization for users to be able to adapt to their different business use cases. Ability to export/exchange business-critical information in various methods, you can customize your new reports more elastically and efficiently.