A mobile all-in-one POS platform designed for hotel restaurants.
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Oracle Simphony Point of Sale for Hotel Restaurants
4.6 (234 REVIEWS)
HT Score
90 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Oracle Simphony Point of Sale for Hotel Restaurants
Ranked 3 (out of 140) in Hotel POS Systems
Expand Hotel Food and Beverage Revenue with Flexible, Easy-to-Use Technology
92% recommended by 615 hotels
Oracle Hospitality is popular in India, United States and Vietnam.
Bell - AI powered product analyst
I analyzed all of Oracle Hospitality’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Oracle's Hotel Restaurant POS Systems integrate seamlessly with Property Management Systems to streamline operations from order to payment, enhancing guest satisfaction and efficiency. While praised for reliability and innovation, users note areas for improvement in user-friendliness, speed, and integration. By supporting regulatory needs like GST compliance, these systems help hotels boost operational excellence and maintain compliance within dynamic legal frameworks.
What Types of Hotels Oracle Hospitality is Popular For
Size
5 | X-Small (1-9 room)
68 | Small (10-49 room)
116 | Mid-Sized (50-99 room)
528 | Large (100-499 room)
107 | X-Large (500+ room)
Country
196 | India
121 | Italy
114 | United States
37 | Singapore
33 | China
30 | Germany
29 | Malaysia
28 | Vietnam
27 | Maldives
14 | France
13 | Spain
13 | Indonesia
12 | United Kingdom
12 | United Arab Emirates
11 | Mexico
11 | Philippines
10 | Australia
10 | Taiwan
9 | Cambodia
8 | Canada
8 | Ireland
7 | Sri Lanka
7 | Thailand
6 | Switzerland
6 | Chile
5 | Egypt
4 | Argentina
4 | Austria
3 | Saudi Arabia
3 | Peru
2 | Nigeria
2 | Bangladesh
2 | Portugal
2 | Japan
2 | Qatar
2 | Colombia
2 | New Zealand
2 | Hong Kong
1 | Pakistan
1 | Hungary
1 | Romania
1 | Iraq
1 | Morocco
1 | Zimbabwe
1 | Tanzania
1 | Algeria
1 | Netherlands
1 | Bhutan
1 | South Africa
1 | Norway
1 | Palau
1 | Jordan
1 | Bahamas
1 | Ecuador
1 | Denmark
1 | Uruguay
Type
523 | Luxury Hotels
400 | Branded Hotels
322 | City Center Hotels
317 | Resorts
307 | Airport/Conference Hotels
283 | Boutique Hotels
234 | Bed & Breakfast & Inns
174 | Limited Service & Budget Hotels
123 | Hostels
44 | Extended Stay & Serviced Apartments
29 | Vacation Rentals & Villas
23 | RV Parks & Campgrounds
18 | Casinos
15 | Motels
Region
414 | Asia Pacific
215 | Europe
133 | North America
25 | Middle East
17 | South America
13 | Oceania
7 | Africa
1 | Central America
Category
761 | Property Management Systems
234 | Hotel POS Systems
95 | Upselling Software
Didn’t find what you were looking for?
What is Oracle Hospitality?
Founded in 1977 | Headquarters in Columbia, Maryland | 3500 employees
Oracle MICROS Point of Sale for Hotel Restaurants is a comprehensive point-of-sale (POS) system designed specifically for dining establishments within the hospitality industry. Tailored for hotel restaurants, bars, cafes, and pantries, it offers robust enterprise and back-office functionalities. This platform streamlines operations through seamless integration with other hotel systems, enabling real-time tracking of sales, inventory, and guest preferences. It enhances operational efficiency by supporting both fixed and mobile devices, catering to global chains and independent properties alike. With its adaptability and user-friendly interface, the POS system drives improved revenue management and elevates the guest dining experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Oracle Hospitality products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Oracle Hospitality Reviews Analyzed: 3
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Oracle Hospitality Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Oracle Hospitality
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Oracle Hospitality's Provided Description:
"Oracle Simphony Point of Sale is the premier POS system for hotel restaurants, bars, cafes, and pantries delivers complete enterprise and back-office functionality on fixed and mobile devices, supporting operations of all types and sizes—from global hotel chains to independent hotels, casinos, and resorts. Oracle Hospitality is a proud AHLA Platinum Partner."
FAQs
Capabilities
Oracle Workstation 8
Oracle Workstation 8
The Oracle MICROS Workstation 8 Series is the latest addition to the Oracle MICROS portfolio of hospitality hardware solutions. Featuring a slim, 14-inch touchscreen display and warm platinum finish, the Workstation 8 fuses its modern, sophisticated look with the reliability and dependability Oracle MICROS customers have come to trust.
Self-service Kiosks
Self-service Kiosks
Our self-service kiosk features a stunning HTML5 user experience, powered by Simphony. Its user-centric design makes it the perfect choice for high-volume use at concession stands and quick-service restaurants. Additional peripherals such as kiosk stands, receipt printers, and payment processing devices are also available.
Kitchen Display System
Kitchen Display System
Coordinate the actions of hosts, waitstaff, kitchen staff, and bussers to provide better service and build customer loyalty. With Oracle MICROS kitchen display systems, orders are transmitted to the kitchen display instantly. Status updates are provided constantly, helping restaurants monitor table and order status in real time.
Mobile order and pay
Mobile order and pay
Tight labor conditions can put a real strain on your ability to keep customers happy. The more guests a server can engage, the more orders and payments they can route. With a robust POS in the hands of every server, your operations will be faster and more efficient—no matter where you interact with your customers.
Sports and entertainment POS
Sports and entertainment POS
Oracle POS hardware is designed for reliability, speed, and convenience—rain or shine. And our cloud-based Simphony platform supports and manages every aspect of the customer experience. From a variety of ordering channels (in-seat, grab-and-go ordering, kiosk, and mobile) to granting loyalty points and informing kitchen production, it’s all connected on the world's most secure cloud infrastructure.
Features
Order Management
4/5 features
Inventory Management
4/5 features
CRM & Loyalty
4/5 features
Accounting
4/5 features
Payments
4/5 features
Analytics & Insights
4/5 features
Delivery
4/5 features
Other
2/2 features
Q2 '26 Hotel POS Systems Survey Insights
Is Oracle Hospitality a good fit for your hotel?
Rank
Hotel size
Popular alternatives
#1
of 4
Mid-sized
96%
(103)
HOTELTIME is a top Hotel POS Systems pick among mid-sized hotels on HotelTechReport, with hoteliers pointing to cloud access from anywhere and room-to-room, spa, restaurant, and housekeeping links that cut down on duplicate work.
#3
of 6
Large
93%
(19)
HOTELTIME is a top Hotel POS Systems pick among large hotels on HotelTechReport, with reviewers pointing to web access from anywhere and receipt previews transferred from Vento or Libera to HotelTime for faster checks on guest consumption.
Mid-sized
96%
(103)
#1
of 4
HOTELTIME is a top Hotel POS Systems pick among mid-sized hotels on HotelTechReport, with hoteliers pointing to cloud access from anywhere and room-to-room, spa, restaurant, and housekeeping links that cut down on duplicate work.
Large
93%
(19)
#3
of 6
HOTELTIME is a top Hotel POS Systems pick among large hotels on HotelTechReport, with reviewers pointing to web access from anywhere and receipt previews transferred from Vento or Libera to HotelTime for faster checks on guest consumption.
Rank
Region
Popular alternatives
#3
of 4
North America
88%
(14)
Mews is a top Hotel POS Systems pick among North America on HotelTechReport, because reviewers single out its open, data-rich API for building their own dashboards and management tools around specific operational needs.
#3
of 4
Asia Pacific
89%
(27)
HOTELTIME is a top Hotel POS Systems pick among Asia Pacific hoteliers on HotelTechReport for the on-screen knowledge base with articles and video tutorials, which teams use for internal training and getting new staff up to speed.
#1
of 5
Europe
95%
(204)
HOTELTIME is a top Hotel POS Systems pick among Europe on HotelTechReport, and hoteliers point to its cloud access plus tight links between hotel, restaurant, spa, and wellness so staff can post charges and see full consumption without rekeying.
North America
88%
(14)
#3
of 4
Mews is a top Hotel POS Systems pick among North America on HotelTechReport, because reviewers single out its open, data-rich API for building their own dashboards and management tools around specific operational needs.
Asia Pacific
89%
(27)
#3
of 4
HOTELTIME is a top Hotel POS Systems pick among Asia Pacific hoteliers on HotelTechReport for the on-screen knowledge base with articles and video tutorials, which teams use for internal training and getting new staff up to speed.
Europe
95%
(204)
#1
of 5
HOTELTIME is a top Hotel POS Systems pick among Europe on HotelTechReport, and hoteliers point to its cloud access plus tight links between hotel, restaurant, spa, and wellness so staff can post charges and see full consumption without rekeying.
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Free tech stack audit
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Oracle Hospitality Reviews Summary
Ease of Use
4.6/5
Customer Support
4.2/5
ROI
4.3/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, Oracle Simphony Point of Sale for Hotel Restaurants is the #3 most trending product in the Hotel POS Systems category (out of 140) and the #145 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreOracle Hospitality has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Oracle Hospitality Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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No matching results
Compare Oracle Hospitality to Top Alternatives
Vento POS is a superior cloud-based POS and stock system for restaurants & bars
The trusted POS for the world’s top hotels
Want to find out if Oracle Hospitality is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Looking for specific info?
9
Optimized workflows by harnessing Opera Cloud’s automation and cloud-based accessibility, reducing manual bottlenecks and enabling faster guest service
IT Executive from 500+ room Bed & Breakfast & Inn in Petaling Jaya (Malaysia)
Verified
8 months ago
Cloud Accessibility.
Staff can access the system anytime, anywhere—whether at the front desk, back office, or even remotely. This flexibility is a game-changer compared to older, server-based setups.
Malaysia
Malaysia
IT Executive
X-Large Hotel
10
An excellent PMS and POS solution for hospitality
Cluster Director IT from 100 to 199 room Airport/Conference Hotel in Udaipur (India)
Verified
8 months ago
Everything was so perfect from beginning of initial commercial discussion till sign off of completion report. Each level of team members involved were so professional and overall journey was made so smooth during this migration from our On Premise to Cloud PMS and POS.
India
India
Cluster Director IT
Large Hotel
9
Excellent support
Operation Manager from 75-99 room Boutique in Dortmund (Germany)
Verified
9 months ago
I found the support we received from Oracle to be sensational. The training sessions a week before going live were very informative, and the support after the go-live was also extremely helpful and, above all, provided peace of mind. But I especially want to thank Mr. Nasser EL-Ahmad. He provided us with outstanding on-site support. We are...
Germany
Germany
Operation Manager
Mid-Sized Hotel
10
Opera Cloud PMS
Front office Executive from 200 to 499 room Boutique in New Delhi (India)
Verified
10 months ago
Opera PMS Helps us in many ways such as centralized data, automated operations, and comprehensive reporting, making it a powerful tool for managing reservations also Opera front desk operations, housekeeping, and billing tools are very useful.
India
India
Front office Executive
Large Hotel
10
Opera Cloud PMS
AM Laundry from 200 to 499 room Bed & Breakfast & Inn in New Delhi (India)
Verified
10 months ago
Orient your entire staff around up-selling and cross-selling with OPERA’s integrated rate management tool. it makes our daily operations so easy.
India
India
AM Laundry
Large Hotel
10
Opera Cloud PMS
FO Execitive from 200 to 499 room Bed & Breakfast & Inn in New Delhi (India)
Verified
10 months ago
Opera PMS Can integrate with third-party systems and is designed with cloud technologies for enhanced integration and scalability. Easy To use for the users.
India
India
FO Execitive
Large Hotel
10
Opera Cloud
Duty Manager from 200 to 499 room Boutique in New Delhi (India)
Verified
10 months ago
It is easy to use and can access from any system. Also it does not require to interface the printer and other system. which was the big challenge in V5
India
India
Duty Manager
Large Hotel
10
Opera Cloud PMS
Bell Caption from 200 to 499 room Bed & Breakfast & Inn in New Delhi (India)
Verified
10 months ago
Offers the flexibility to tailor workflows and system configurations to meet unique operational needs. Flexible management options and owner-driven reservation capabilities lead to improved satisfaction for both owners and guests.
India
India
Bell Caption
Large Hotel
10
Opera cloud PMS
IT Coordinator from 200 to 499 room Bed & Breakfast & Inn in New Delhi (India)
Verified
10 months ago
Guests are checking in, rooms are being cleaned, invoices are printed, and staff schedules shift constantly. Without a unified system, it’s easy for things to fall out of place.
India
India
IT Coordinator
Large Hotel
10
Opera Cloud PMS
Housekeeping coordinator from 200 to 499 room Bed & Breakfast & Inn in New Delhi (India)
Verified
10 months ago
Supervisors can assign specific rooms to housekeepers, with the ability to track the progress of each room in real-time. The system allows housekeepers to mark tasks as completed, so supervisors can immediately know if any rooms are pending or if there’s an issue with a specific room.
India
India
Housekeeping coordinator
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Opera is a long-time integration partner of ours and we’ve had nothing but good experiences with their team. Their PMS and POS are extremely reliable and their integrations are strong: together, we’ve worked to enable full-flow mobile check-in and check-out, passing payment tokens, folio review, and more.
Showing all answers to: "What does this product or service do well?"
Opera is a long-time integration partner of ours and we’ve had nothing but good experiences with their team. Their PMS and POS are extremely reliable and their integrations are strong: together, we’ve worked to enable full-flow mobile check-in and check-out, passing payment tokens, folio review, and more.
Oracle Hospitality and F&B is a great partner to work with many reasons:
- International presence
- Richness of the OPI integration with Adyen
- Large experience in both the hospitality and F&B business
- Knowledgeable and friendly sales team
All tasks needed at a hotel or hotel chain levels, from inventory control, Multiproperty, connectivity with 3rd party solutions, reporting and analytics, Food & Beverage solutions, Coud services, etc.
Both Opera PMS and Micros Restaurant POS systems are exceptional software's that has significantly changed the way how a hotel's front office, back office and their outlets operate. The core advantages of these solutions are their flexibility to property specific customizations, reliable modules and their stability in performance. It just works! Samsotech works very closely with Oracle Opera PMS & Micros POS software and enhances Oracle customer experiences by offering value added, certified products and interfaces to these Oracle systems.
Oracle Hospitality’s OPERA Cloud Services (OPERA PMS) works well for enterprise businesses looking for a complete platform to run their hotel operations. It simplifies your IT infrastructure, allowing staff to focus on providing superior guest services. The user interface is easy to use and has mobile-enabled services.
Question:
What differentiates this product or service from the competition?
Answer:
Oracle is one of the most innovative companies in the hospitality industry. Opera and Micros are great examples of that–cloud-based and fully configurable for properties of all sizes and types, supporting a wide range of features and functionality. Customers can be sure the product will only continue to evolve and improve.
Showing all answers to: "What differentiates this product or service from the competition?"
Oracle is one of the most innovative companies in the hospitality industry. Opera and Micros are great examples of that–cloud-based and fully configurable for properties of all sizes and types, supporting a wide range of features and functionality. Customers can be sure the product will only continue to evolve and improve.
What makes the difference with Oracle is its international presence , its longtime experience in both industries Hospitality and F&B, its partnership program with the Oracle Payment Interface which enables Adyen to be natively integrated with Oracle PMS and F&B POS SW.
OHIP.. Oracle Hospitality Integration Platform is an open Platform to connect externally with other vendors in the hotel tech ecosystem. This guarentees that the core solution (opera) never gets obsolete. Also their. Also their cloud services OCI is a real cloud not a solution hosted in an external data center so same company runs software and technology.
These products stand out from the competition because of its reliability, stability, and ability to scale without affecting the system performances. These systems also provide various kinds and levels of certified interfaces for partners like us to create innovative value additions to their product portfolios. Such kind of extensive interfacing capabilities whether it is an on-premise or on-Cloud is not seen in any other competitive products.
Opera PMS is a very powerful system that can be customized for each property. It has a long list of vendor integrations, which makes its functionality extensive and customizable to property needs and technology paths.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you're looking for a forward-thinking, constantly-evolving solution, the Oracle suite of hospitality products should be an excellent fit for you. We have a robust set of integrations for them and can say they're truly one of the most customizable set of tools for hoteliers.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you're looking for a forward-thinking, constantly-evolving solution, the Oracle suite of hospitality products should be an excellent fit for you. We have a robust set of integrations for them and can say they're truly one of the most customizable set of tools for hoteliers.
There are many reasons to select Oracle Hospitality and F&B. From my perspective which is payments, Oracle & Adyen will enable you to fully secure your payment data all the way from the online booking until the checkout of your customers.
Opera is a wide open suite. When implementing it dont think only about the front end functionalities but all other aspects of the business and integrations with current and future applications. I highly recommend to contract consultancy services for the project.
One of the best ways to provide a fantastic experience that your guests will remember is to offer them a faster, reliable and on-demand services without interruptions. This can be only achieved with a stable product like Oracle Opera or Micros POS systems. This is also one of the primary reasons why all leading Hotels and resorts regionally and globally have chosen this product and service.
When inquiring about Opera PMS for your hotel, be sure to ask them about what it can do for individual hotel reporting as well as enterprise reporting. Also ask about their extensive vendor integration.
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Oracle Hospitality Integrations
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Support
Verified Support
Oracle Hospitality has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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