Ratings Snapshot

Certificate of Excellence

Read 164 reviews

#1 Popularity index

HT SCORE

100 out of 100

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more

Reviews Summary

Ranked #1 out of 112 in Restaurant Management Software

Ease of Use

4.8/5

ROI

4.6/5

Implementation

4.7/5

Customer Support

4.8/5

HOTELTIME has opened its internal systems to

Learn more

Vento ePOS Overview

Vento POS provides full stock (materials) control in real-time, sale via touchscreen tills, extensive tools and reports to control any F&B operation and much more. The backoffice is fully cloud-based which enables F&B managers to access the system from any device and check current open tables or stock status in real-time, as well as adjust any settings including prices or user rights. Vento POS op...

About HOTELTIME View website

Founded in 2002 | Headquarters in United Kingdom | 27 employees

“Since 2002, when HotelTime was established, our vision has been to become a leading supplier of quality, modern and complex online software solutions with an...

Other Products by HOTELTIME

HotelTime PMS in Property Management Systems
Libero SPA in Spa

1/3

Integrates with

Business Intelligence
Property Management Systems
Spa

Browse integrations (4 verified)

What customers love about Vento ePOS

95% recommend

Director of Sales from City Center

We have HotelTime for couple of years now and it works great in our 412 rooms Don Giovanni Hotel Prague. Accessible from any device around the world, which makes it very easy to keep on track anytime. Integration with Si...

Business Systems & Controls Manager from Airport/ conference

- Ease in navigating the system (can be hard if not trained) - Customization of reports, i.e. reports not preset by vendor like most other POSs - Easy to use by the operations teams, i.e one does not have to be an IT gur...

Cluster Reservations & Revenue Manager from Resort

- Realtime Interface with OTAs & Dynamic channels - Easy access to data and can access from anywhere with only authorized access to HODs - User-Friendly - Easy to view the reservations information in one window and it...

Manager

Simple program, ideal for restaurants. Easily form recipes and ingredients.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Solution from Hoteltime is innovative, easy for administration and for integration and prepared for future update of customers proceses. Cloud aplication is very stabile and robust. Communication with support team are quickly and seamless.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (4)

Showing all answers to: "What does this product or service do well?"

Bojan Matutinovic Manager @ NCR

April 22, 2020, Bojan regularly uses the

We are very happy with the functionalities of the product/service. It makes our day to day life easier. We were able to optimize the software to our daily tasks according to our needs. Highly recommended.

Milan Pavelka Founding Partner @ Hotelmax

April 22, 2020, Milan regularly uses the

These solutions are reliable, implemented relatively quickly as functional. Saves time. Training people is quick. My hotels appreciate the fact that there is no need for long education and that the controls are intuitive.

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Detailed and Powerful reporting module Intuitive and easy to use Full feature-rich Front of office functionality Accounting module Suitable for all hotel size, operations due to adaptability of the system Full suite of products for full service hotels

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Detailed and Powerful reporting module Intuitive and easy to use Full feature-rich Front of office functionality Accounting module Suitable for all hotel size, operations due to adaptability of the system Full suite of products for full service hotels

Question:

What differentiates this product or service from the competition?

Answer:

The openness of the system and the connection via API is probably the best on the market in the Czech Republic and Slovakia. Modifications to the system based on customer requirements are handled quickly and professionally. The system integrates a large number of partners without the need for additi...

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (4)

Showing all answers to: "What differentiates this product or service from the competition?"

Bojan Matutinovic Manager @ NCR

April 22, 2020, Bojan regularly uses the

From my point of view I think the difference is that this software gives you the possibility to adapt your business to your needs. Also the support given by the company staff is on a very high level which is something really important in our business.

Milan Pavelka Founding Partner @ Hotelmax

April 22, 2020, Milan regularly uses the

Compared to other solutions, these are stable, are on the cloud, the help desk is active and has experience in hotel operations. It's a difference when dealing with an IT specialist and an IT specialist with a background in hospitality.

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Commitment to customer service (ex hoteliers) Personal flexible approach – taking time to know and understand each hotel No ‘hard-sell’ tactics Reasonably priced Open platform – with quality certified integrations

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Commitment to customer service (ex hoteliers) Personal flexible approach – taking time to know and understand each hotel No ‘hard-sell’ tactics Reasonably priced Open platform – with quality certified integrations

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Ask the customer who has Hoteltime what his experience with the system is. A satisfied customer is always the best reference. No advertisement, but a real customer is the result of long-term good work.

by Michal Drugaj (SORTEC EUROPE s.r.o.) on November 11, 2020

See more answers (4)

Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"

Bojan Matutinovic Manager @ NCR

April 22, 2020, Bojan regularly uses the

Give it a try and you will be able to experience how software is capable of improving your business. The company is really focused on the customer experience and they understand the users. It makes your life easier.

Milan Pavelka Founding Partner @ Hotelmax

April 22, 2020, Milan regularly uses the

The hotelier should clarify what he expects from any system. He should prepare his team for process change. He should not be afraid of change. He should openly support the change and communicate it well in the hotel. Engage affected people. Take advantage of t...

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Speak to George, have a demo, keep an open mind. HotelTime are committed to the industry and regularly support industry events. They have an approachable friendly sales team that are non pushy in their approach.

Ciara Crossan CEO @ WeddingDates

April 06, 2020, Ciara heard from clients about the

Speak to George, have a demo, keep an open mind. HotelTime are committed to the industry and regularly support industry events. They have an approachable friendly sales team that are non pushy in their approach.

+ 2 recommend

Recommended by

Michal Drugaj Technical Director @ SORTEC EUROPE s.r.o.

Bojan Matutinovic Manager @ NCR

Milan Pavelka Founding Partner @ Hotelmax

Ciara Crossan CEO @ WeddingDates

Are you a consultant or vendor that recommends HOTELTIME? Leave a recommendation

Features

View less

On-Premise
Cloud Based
Sales Reporting
Inventory Management
Customer Management
Employee Reporting and Management

Clients & references

Although we are not a canonical hotel, we have found that Vento ePOS system suits all of our needs and requirements. The team really took the time to consult with us through the system setup, in order...

Joanne Bowers Accommodation Manager at the Anglo Educational Services