Vento ePOS

4.7 (275 REVIEWS)

HT Score icon
HT Score  
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Tom, Mano, Jake + 54 more experts recommend HOTELTIME

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Ranked 2 (out of 137) in Hotel POS Systems

2026 Finalist HotelTechAwards

Hoteliers voted HOTELTIME as the #2 Hotel POS Systems provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Vento POS is a superior cloud-based POS and stock system for restaurants & bars

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Bell avatar Bell - AI powered product analyst

I analyzed all of HOTELTIME’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hotel Time provides an effective hotel restaurant POS system by integrating property and restaurant management features, enabling seamless operations. It helps hotels enhance guest experiences with efficient reservation and order processing, integrates well with existing systems, and offers real-time updates and improvements. The system's interface is praised for its ease, but mobile usability is an area for improvement. Revenue can be increased by leveraging HT's efficiency and cost-reducing capabilities.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Asten Hotels, SUHA Hospitality, L’Hotels & 355 others

Read their reviews

What Types of Hotels HOTELTIME is Popular For

Size

29 | X-Small (1-9 room)

252 | Small (10-49 room)

181 | Mid-Sized (50-99 room)

160 | Large (100-499 room)

9 | X-Large (500+ room)

Country

424 | Czech Republic

95 | Thailand

21 | United Arab Emirates

20 | Sri Lanka

12 | United Kingdom

9 | South Africa

7 | Estonia

5 | Fiji

4 | Canada

4 | Italy

3 | United States

3 | Indonesia

2 | Maldives

2 | Kenya

2 | Latvia

2 | India

2 | Laos

2 | Slovakia

2 | Hungary

1 | Congo (Brazzaville)

1 | Spain

1 | Nigeria

1 | Vietnam

1 | Bulgaria

1 | Switzerland

1 | Croatia

1 | Germany

1 | Seychelles

Type

283 | Boutique Hotels

281 | Luxury Hotels

255 | Resorts

239 | Bed & Breakfast & Inns

203 | City Center Hotels

162 | Branded Hotels

160 | Airport/Conference Hotels

149 | Limited Service & Budget Hotels

67 | Extended Stay & Serviced Apartments

56 | Hostels

23 | Vacation Rentals & Villas

21 | RV Parks & Campgrounds

12 | Casinos

3 | Motels

Region

458 | Europe

125 | Asia Pacific

21 | Middle East

14 | Africa

7 | North America

5 | Oceania

Category

555 | Property Management Systems

274 | Hotel POS Systems

131 | Spa Software

HOTELTIME Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel POS Systems for Small Hotels
#1 of 3
Best Hotel POS Systems for Mid-sized Hotels
#1 of 4
Best Hotel POS Systems for RV Parks & Campgrounds
#1 of 1

HOTELTIME Hotel POS Systems Rankings

By size
Best Hotel POS Systems for Small Hotels 95% recommended by 111 Small hotels
#1 of 3
HOTELTIME is a top Hotel POS Systems pick among small hotels on HotelTechReport, with hoteliers pointing to cloud access from anywhere and fast help when staff need a fix. One reviewer said it’s a “big shift for the hotel.”
Best Hotel POS Systems for Mid-sized Hotels 96% recommended by 103 Mid-sized hotels
#1 of 4
HOTELTIME is a top Hotel POS Systems pick among mid-sized hotels on HotelTechReport, with hoteliers pointing to cloud access from anywhere and room-to-room, spa, restaurant, and housekeeping links that cut down on duplicate work.
Best Hotel POS Systems for Large Hotels 93% recommended by 19 Large hotels
#3 of 6
HOTELTIME is a top Hotel POS Systems pick among large hotels on HotelTechReport, with reviewers pointing to web access from anywhere and receipt previews transferred from Vento or Libera to HotelTime for faster checks on guest consumption.
By type
Best Hotel POS Systems for Resorts 94% recommended by 113 Resorts hotels
#1 of 6
HOTELTIME is a top Hotel POS Systems pick among Resort on HotelTechReport, with hoteliers pointing to detailed reporting and trackability of user operations that help managers see guest history and spending in one system.
Best Hotel POS Systems for Other 93% recommended by 56 Other hotels
#1 of 4
HOTELTIME is a top Hotel POS Systems pick among other properties on HotelTechReport, with hoteliers pointing to cloud access from anywhere and reports that help them analyze past performance and plan ahead.
Best Hotel POS Systems for Boutique Hotels 95% recommended by 112 Boutique Hotels hotels
#1 of 5
HOTELTIME is a top Hotel POS Systems pick among boutique hotels on HotelTechReport, with cloud access from anywhere and support for online check-in plus quick reservation entry. Hoteliers say it helps them check guests in faster and work from home or on the move.
Best Hotel POS Systems for Bed & Breakfast & Inns 94% recommended by 117 Bed & Breakfast & Inns hotels
#1 of 6
HOTELTIME is a top Hotel POS Systems pick among Bed-N-Breakfast on HotelTechReport, with hoteliers pointing to the clear POS and reporting, plus remote access from anywhere for billing and stock checks.
Best Hotel POS Systems for Limited Service & Budget Hotels 96% recommended by 50 Limited Service & Budget Hotels hotels
#1 of 4
HOTELTIME is a top Hotel POS Systems pick among Limited-Service-Budget on HotelTechReport, with cloud access from anywhere and mobile ordering that lets staff take food orders and keep food cost in view.
Best Hotel POS Systems for Extended Stay & Serviced Apartments 96% recommended by 33 Extended Stay & Serviced Apartments hotels
#1 of 3
HOTELTIME is a top Hotel POS Systems pick among Extended-Stay-Serviced-Apartments on HotelTechReport because hoteliers praise its cloud access from any device, letting them handle reservations and reporting away from the desk.
Best Hotel POS Systems for RV Parks & Campgrounds 99% recommended by 10 RV Parks & Campgrounds hotels
#1 of 1
HOTELTIME is a top Hotel POS Systems pick among RV parks and campgrounds on HotelTechReport, with hoteliers pointing to Vento as a "necessary tool" for the restaurant side of the property and saying it gives "any output needed" for management decisions.
Best Hotel POS Systems for Vacation Rentals & Villas 90% recommended by 7 Vacation Rentals & Villas hotels
#2 of 3
HOTELTIME is a top Hotel POS Systems pick among Vacation-Rentals-Villas on HotelTechReport because hoteliers praise its detailed reporting, including revenue reports and forecasts, plus "records and traces" to track business.
Best Hotel POS Systems for City Center Hotels 96% recommended by 66 City Center Hotels hotels
#2 of 6
HOTELTIME is a top Hotel POS Systems pick among city-center hotels on HotelTechReport, because hoteliers point to one cloud setup that links HotelTime, Vento, and Libero, so staff can see receipts transferred into HotelTime and spot irregularities fast.
Best Hotel POS Systems for Casinos 94% recommended by 9 Casinos hotels
#2 of 3
HOTELTIME is a top Hotel POS Systems pick among Casino on HotelTechReport, with hoteliers pointing to cloud access from anywhere and morning reports that keep revenue and hotel activity visible by shift.
Best Hotel POS Systems for Branded Hotels 96% recommended by 61 Branded Hotels hotels
#2 of 6
HOTELTIME is a top Hotel POS Systems pick among Branded properties on HotelTechReport, because hoteliers call out mobile ordering from a device anywhere and tighter tracking of food cost. Reviewers also like the connection between spa, restaurant, and reception.
Best Hotel POS Systems for Airport/Conference Hotels 96% recommended by 52 Airport/Conference Hotels hotels
#2 of 6
HOTELTIME is a top Hotel POS Systems pick among conference hotels on HotelTechReport, with reviews pointing to cloud access from anywhere, plus receipts and consumption you can check across HotelTime, Vento, and Libero.
Best Hotel POS Systems for Luxury Hotels 95% recommended by 100 Luxury Hotels hotels
#2 of 6
HOTELTIME is a top Hotel POS Systems pick among Luxury on HotelTechReport for hoteliers who want all systems connected and cash up to one bill, with full consumption visible to catch irregularities.
Best Hotel POS Systems for Hostels 96% recommended by 19 Hostels hotels
#3 of 5
HOTELTIME is a top Hotel POS Systems pick among hostels on HotelTechReport, with reviewers pointing to cloud access from any device and remote use for booking searches and check-ins.
By region
Best Hotel POS Systems for hotels in Africa 97% recommended by 9 hotels in Africa
#1 of 1
HOTELTIME is a top Hotel POS Systems pick among Africa on HotelTechReport, with hoteliers pointing to custom reports, WhatsApp support, and local support for multi-center cost, stock variance, and cost of sales tracking.
Best Hotel POS Systems for hotels in Europe 95% recommended by 204 hotels in Europe
#1 of 5
HOTELTIME is a top Hotel POS Systems pick among Europe on HotelTechReport, and hoteliers point to its cloud access plus tight links between hotel, restaurant, spa, and wellness so staff can post charges and see full consumption without rekeying.
Best Hotel POS Systems for hotels in Middle East 100% recommended by 10 hotels in Middle East
#2 of 3
HOTELTIME is a top Hotel POS Systems pick among Middle East on HotelTechReport, with hoteliers pointing to EPOS plus "best reporting" for proper audits and easier F&B control. One reviewer says it helps the accounting department do the audit.
Best Hotel POS Systems for hotels in Asia Pacific 89% recommended by 27 hotels in Asia Pacific
#3 of 4
HOTELTIME is a top Hotel POS Systems pick among Asia Pacific hoteliers on HotelTechReport for the on-screen knowledge base with articles and video tutorials, which teams use for internal training and getting new staff up to speed.
By country
Best Hotel POS Systems for hotels in South Africa 97% recommended by 7 hotels in South Africa
#1 of 1
HOTELTIME is a top Hotel POS Systems pick among South Africa on HotelTechReport for spa bookings, room blocks, and mobile food ordering from anywhere on a device. Hoteliers also like its cloud access and reports across centers for tracking food cost and planning.
Best Hotel POS Systems for hotels in Thailand 83% recommended by 16 hotels in Thailand
#1 of 1
HOTELTIME is a top Hotel POS Systems pick among hotels in Thailand on HotelTechReport, with hoteliers pointing to Thai-language receipts, local-language support needs, and reports that track revenue and payments across outlets.
Best Hotel POS Systems for hotels in Sri Lanka 97% recommended by 6 hotels in Sri Lanka
#1 of 1
HOTELTIME is a top Hotel POS Systems pick among Sri Lanka on HotelTechReport, with hoteliers pointing to its responsive local support and quick fixes during implementation. One reviewer called the team “really helpful,” which matters when properties need problems resolved fast at the desk.
Best Hotel POS Systems for hotels in Czech Republic 95% recommended by 197 hotels in Czech Republic
#1 of 1
HOTELTIME is a top Hotel POS Systems pick among Czech Republic on HotelTechReport, with hoteliers pointing to cloud access from anywhere and strong ties between hotel, restaurant, spa, and reception work. One manager says it lets them “see all” and avoid duplicate entry.
Best Hotel POS Systems for hotels in United Arab Emirates 100% recommended by 10 hotels in United Arab Emirates
#1 of 3
HOTELTIME is a top Hotel POS Systems pick among United Arab Emirates on HotelTechReport, with hoteliers pointing to HotelTIME PMS and epos for reporting that supports proper audit work. One reviewer also notes it helps with kitchen-related operations.

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What is HOTELTIME?

Founded in 2002 | Headquarters in United Kingdom | 44 employees
Vento ePOS is a superior point-of-sale system designed specifically for restaurants and bars, incorporating advanced stock management controls. It can function as a standalone system or integrate seamlessly with the HotelTime Property Management System (PMS) via a 2-way interface, making it ideal for businesses that need both restaurant and hotel management capabilities. The platform is fully cloud-based, allowing Food & Beverage managers to access it from any device, monitor open tables, check stock statuses in real-time, and adjust settings such as prices and user rights. Vento ePOS' fast transaction posting to guest room accounts and detailed revenue and payment breakdown support daily operations, enhancing efficiency and reducing manual work. This results in increased revenue and better cost management. With local, responsive support, Vento ePOS integrates essential functions crucial for scalability and smooth business operations, ensuring enhanced efficiency and comprehensive reporting for informed decision-making.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of HOTELTIME products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by HOTELTIME

FAQs

Capabilities

QR self ordering

On-line stock movements

Banqueting reports

Live sales reporting

Admin

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Available Add-ons & Modules

VENTO QR

Hotel Guest Apps
Unique feature for self ordering by guests at the table or from the room or in spa. Direct print in the kitchen or bar. Direct payment or posting to the room with HotelTime PMS is avilable.

PREMIUM ADD-ON

Vento 3-in-1 terminals

Mobile Ordering & Room Service
Tired of watching your staff walk 10k steps just to print a receipt? Same. Vento 3-in-1 is here to cut the cardio and boost your service. One sleek device that takes orders, splits bills, charges cards, prints receipts – and yes, even talks to your POS and PMS like a grown-up. Fully synced, fast, and surprisingly fun to use. Bar? Breakfast? Pool? Wherever you need to be quick and smooth – this thing delivers.

PREMIUM ADD-ON

HOTELTIME Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Vento ePOS is the #2 most trending product in the Hotel POS Systems category (out of 137) and the #81 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HOTELTIME as the #2 Hotel POS Systems provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
96 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HOTELTIME Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HOTELTIME Average HOTELTIME

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9

Success Stories

9

References

20

Featured Customers

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HOTELTIME Reviews

Hotelier Rating

Excellent
228
Very Good
33
Average
10
Poor
3
Terrible
1

Property Size

  • X-Small (17)
  • Small (119)
  • Mid-Sized (70)
  • Large (57)
  • X-Large (2)

Country

  • Czech Republic
    Czech Republic
    (199)
  • Thailand
    Thailand
    (26)
  • United Arab Emirates
    United Arab Emirates
    (10)
  • South Africa
    South Africa
    (7)
  • Sri Lanka
    Sri Lanka
    (6)
  • Fiji
    Fiji
    (4)
  • United Kingdom
    United Kingdom
    (3)
  • Kenya
    Kenya
    (2)
  • Laos
    Laos
    (2)
  • Maldives
    Maldives
    (2)
  • Canada
    Canada
    (1)
  • Vietnam
    Vietnam
    (1)
  • Spain
    Spain
    (1)
  • Indonesia
    Indonesia
    (1)
  • Slovakia
    Slovakia
    (1)
  • Croatia
    Croatia
    (1)
  • Italy
    Italy
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (206)
  • Asia Pacific
    Asia Pacific
    (38)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (10)
  • Africa
    Africa
    (9)
6

Easy daily operations — but POS reporting needs more detail

Resort Manager from 10 to 24 room Resort in Vang Vieng (Laos)

Verified
1 days ago
I like the ease of use, convenient access to information, and the ability to manage daily hotel operations more efficiently.
Country Laos
Resort Manager
Small Hotel
8

Helpful support and clear calculations — reporting could be easier

Account receivable from 25-49 room City Center Hotel in Bangkok (Thailand)

Verified
2 days ago
Hotel time support is very helpful whenever issues arise. Additionally, the system breaks down calculated amounts clearly, making it easy to view the details.
Country Thailand
Account receivable
Small Hotel
10

Convenient booking workflow with real-time inventory updates

Guest service agent from 25-49 room City Center Hotel in Bangkok (Thailand)

Verified
5 days ago
I like the convenience of the workflow; I can book rooms for clients in advance, and the room inventory updates in real-time to reflect actual availability.
Country Thailand
Guest service agent
Small Hotel
8

Straightforward payments and clear rates — but booking fixes needed

Front Office Manager from 75-99 room Boutique in Bangkok (Thailand)

Verified
5 days ago
I like that the payment process is quite straightforward and easy to modify when needed. I also find the Room Rate function easier to use than other functions. The combined rate results are clear and easy to understand, which helps reduce the chance of errors.
Country Thailand
Front Office Manager
Mid-Sized Hotel
8

Easy to use with prompt support — but some payment issues remain

Assistant Front Office Manager from 75-99 room Airport/Conference Hotel in Bangkok (Thailand)

Verified
5 days ago
Overall, the user experience has been quite good. The system is easy to use, and the Customer Support team provides prompt and efficient assistance in resolving issues.
Country Thailand
Assistant Front Office Manager
Mid-Sized Hotel
10

Broad capabilities and strong support — Thai language and permissions need work

IT Manager from 25-49 room Bed & Breakfast & Inn in Patong (Thailand)

Verified
8 days ago
Every software program has its pros and cons and may not meet the specific needs of every hotel; however, the most important factors are excellent after-sales service and support teams, as well as a system that offers the broadest range of capabilities.
Country Thailand
IT Manager
Small Hotel
10

Reliable PMS with great support — reporting still needs work

General Manager from 200 to 499 room Boutique in Bangkok (Thailand)

Verified
8 days ago
Our Experience with HotelTime PMS HotelTime is a user-friendly and reliable system that is easy for our team to learn and use in daily hotel operations. The system is stable and performs well, allowing us to manage our daily tasks smoothly and efficiently, with minimal technical issues. One of the key strengths of HotelTime is its support...
Country Thailand
General Manager
Large Hotel
9

User-friendly reporting with great support — but no automated finance reports

Head of Finance from 200 to 499 room Boutique in Bangkok (Thailand)

Verified
9 days ago
The system is user-friendly, easy to navigate, and provides a variety of useful reports. I am also very impressed with the customer support team, who are easy to reach, responsive, and always ready to provide helpful assistance.
Country Thailand
Head of Finance
Large Hotel
10

Easy to use, intuitive, fast and flexible cloud solution

Operation Manager from 25-49 room City Center Hotel in Olomouc (Czech Republic)

Verified
10 days ago
Easy to use, intuitive, fast and flexible. A stable cloud solution with continuous improvements with every update. Clean user interface too.
Country Czech Republic
Operation Manager
Small Hotel
10

Easy for front office, but reporting still needs work

Assistant Front Office Manager from 25-49 room Boutique in Mu Si (Thailand)

Verified
10 days ago
HotelTime is easy to use and convenient for the Front Office team. The Support team is also responsive and provides assistance quickly when we have questions or encounter any issues.
Country Thailand
Assistant Front Office Manager
Small Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 28

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

HOTELTIME is a good cloud-based PMS that helps hotels manage their daily operations more easily. It's easy to use, has good reporting features and integrates well with other hotel systems. Overall, a solid solution for hotels looking to save time and make things run more smoothly.

Question:

What differentiates this product or service from the competition?

Answer:

HOTELTIME offers more than just a PMS, with tools for managing restaurants, spas and events all in one system. It also works well with other hotel software, which gives hotels more flexibility. It's a good all-round solution for hotels wanting to manage everything in one place.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I'd recommend having a demo to see how HOTELTIME works and how it would fit with your other hotel systems. It's worth looking at the integrations, especially with revenue management and channel managers. Overall, it's a good option for hotels looking to save time and make daily operations easier.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 12 recommend
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Tom Edwards Director of Partnerships, UK & Ireland + Benelux @ RoomPriceGenie
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Paul Griffiths Chief Growth Officer @ GuestRevu
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Luke Levy Business Development @
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Siobhan Loughman Business Development Manager @ Duetto
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Are you a consultant or vendor that recommends HOTELTIME? Leave a recommendation

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Support

Verified Support

HOTELTIME has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

93%

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