Vento ePOS

4.7 (262 REVIEWS)

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HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Mano, Jake, Paul + 53 more experts recommend HOTELTIME

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Ranked 2 (out of 140) in Hotel POS Systems

2026 Finalist HotelTechAwards

Hoteliers voted HOTELTIME as the #2 Hotel POS Systems provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Vento POS is a superior cloud-based POS and stock system for restaurants & bars

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Bell avatar Bell - AI powered product analyst

I analyzed all of HOTELTIME’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hotel Time provides an effective hotel restaurant POS system by integrating property and restaurant management features, enabling seamless operations. It helps hotels enhance guest experiences with efficient reservation and order processing, integrates well with existing systems, and offers real-time updates and improvements. The system's interface is praised for its ease, but mobile usability is an area for improvement. Revenue can be increased by leveraging HT's efficiency and cost-reducing capabilities.

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Asten Hotels, SUHA Hospitality, L’Hotels & 352 others

Read their reviews

What Types of Hotels HOTELTIME is Popular For

Size

29 | X-Small (1-9 room)

248 | Small (10-49 room)

179 | Mid-Sized (50-99 room)

156 | Large (100-499 room)

9 | X-Large (500+ room)

Country

424 | Czech Republic

85 | Thailand

21 | United Arab Emirates

20 | Sri Lanka

12 | United Kingdom

9 | South Africa

7 | Estonia

5 | Fiji

4 | Canada

4 | Italy

3 | United States

3 | Indonesia

2 | Maldives

2 | Kenya

2 | Latvia

2 | India

2 | Laos

2 | Slovakia

2 | Hungary

1 | Congo (Brazzaville)

1 | Spain

1 | Nigeria

1 | Vietnam

1 | Bulgaria

1 | Switzerland

1 | Croatia

1 | Germany

1 | Seychelles

Type

274 | Luxury Hotels

272 | Boutique Hotels

251 | Resorts

236 | Bed & Breakfast & Inns

198 | City Center Hotels

161 | Branded Hotels

155 | Airport/Conference Hotels

146 | Limited Service & Budget Hotels

66 | Extended Stay & Serviced Apartments

53 | Hostels

23 | Vacation Rentals & Villas

20 | RV Parks & Campgrounds

12 | Casinos

3 | Motels

Region

458 | Europe

115 | Asia Pacific

21 | Middle East

14 | Africa

7 | North America

5 | Oceania

Category

549 | Property Management Systems

262 | Hotel POS Systems

130 | Spa Software

HOTELTIME Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Hotel POS Systems for Small Hotels
#1 of 3
Best Hotel POS Systems for Mid-sized Hotels
#1 of 5

HOTELTIME Hotel POS Systems Rankings

By size
Best Hotel POS Systems for Small Hotels 95% recommended by 111 Small hotels
#1 of 3
Small hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly due to its user-friendly interface, reliable cloud-based access, and responsive customer support, according to verified HotelTechReport reviews. These features significantly enhance daily operations and efficiency for Small hotels.
Best Hotel POS Systems for Mid-sized Hotels 96% recommended by 103 Mid-sized hotels
#1 of 5
Mid-sized hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly in verified HotelTechReport reviews due to its seamless cloud-based accessibility, reliable customer support, and intuitive interface. These features are repeatedly noted for enhancing efficiency in Mid-sized hotels.
Best Hotel POS Systems for Large Hotels 93% recommended by 19 Large hotels
#3 of 6
Large hotels say that HOTELTIME's Hotel Restaurant POS System ranks highly due to its user-friendly interface, seamless integration with other systems, and remote accessibility. Verified HotelTechReport reviews consistently highlight these features as beneficial for streamlining operations and enhancing decision-making processes in Large hotels.
By region
Best Hotel POS Systems for hotels in Europe 95% recommended by 204 hotels in Europe
#1 of 5
Hotels in Europe say that HOTELTIME's Hotel POS Systems excel in user-friendliness, reliability, and strong customer support, which are critical factors for European hotels managing diverse operational needs in a cloud-based environment. The seamless integrations with third-party apps, intuitive controls, and availability of advanced reporting tools help streamline operations and improve guest experiences, although there is a desire for enhancements in customization options and in-depth analytics for better strategic decisions.
Best Hotel POS Systems for hotels in Asia Pacific 89% recommended by 27 hotels in Asia Pacific
#3 of 4
Hotels in Asia Pacific say that HotelTime's Hotel POS Systems stand out for their reliability, user-friendliness, and efficient customer support, which are crucial qualities for properties in this region focusing on enhancing operational efficiency and guest experience. The system's cloud-based flexibility and strong reservation management and reporting features cater to the diverse operational needs and scalability requirements of hotels. Additionally, while the support team receives high praise for being responsive and helpful, there is room for improvement in customizing reports and adapting to local language preferences, which are essential for seamless regional operations.
Best Hotel POS Systems for hotels in Middle East 100% recommended by 10 hotels in Middle East
#2 of 3
Hotels in the Middle East say that HOTELTIME's Hotel POS Systems are particularly celebrated for their user-friendly interface and cloud-based accessibility, which align well with the region's need for efficient operations management across various departments such as reservations and housekeeping. The localized support and seamless integration with existing systems highlight its adaptability to the operational characteristics of Middle Eastern hotels, while features like real-time data access and automated processes address the demand for streamlined operations and superior customer service.
Best Hotel POS Systems for hotels in Africa 97% recommended by 9 hotels in Africa
#1 of 1
Hotels in Africa say that HOTELTIME's Hotel POS Systems offer a user-friendly experience with essential features tailored to the needs of regional hotels, such as managing bookings, handling accounting, and providing effective cloud-based solutions that reduce the need for hardware investments. The customization capabilities and the accessibility of the system are particularly appreciated, although there is a strong emphasis on the necessity for adequate training to optimize the system's benefits and improve staff familiarity.

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What is HOTELTIME?

Founded in 2002 | Headquarters in United Kingdom | 44 employees
Vento ePOS is a superior point-of-sale system designed specifically for restaurants and bars, incorporating advanced stock management controls. It can function as a standalone system or integrate seamlessly with the HotelTime Property Management System (PMS) via a 2-way interface, making it ideal for businesses that need both restaurant and hotel management capabilities. The platform is fully cloud-based, allowing Food & Beverage managers to access it from any device, monitor open tables, check stock statuses in real-time, and adjust settings such as prices and user rights. Vento ePOS' fast transaction posting to guest room accounts and detailed revenue and payment breakdown support daily operations, enhancing efficiency and reducing manual work. This results in increased revenue and better cost management. With local, responsive support, Vento ePOS integrates essential functions crucial for scalability and smooth business operations, ensuring enhanced efficiency and comprehensive reporting for informed decision-making.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of HOTELTIME products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by HOTELTIME

FAQs

Capabilities

QR self ordering

On-line stock movements

Banqueting reports

Live sales reporting

Admin

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

Available Add-ons & Modules

VENTO QR

Hotel Guest Apps
Unique feature for self ordering by guests at the table or from the room or in spa. Direct print in the kitchen or bar. Direct payment or posting to the room with HotelTime PMS is avilable.

PREMIUM ADD-ON

Vento 3-in-1 terminals

Mobile Ordering & Room Service
Tired of watching your staff walk 10k steps just to print a receipt? Same. Vento 3-in-1 is here to cut the cardio and boost your service. One sleek device that takes orders, splits bills, charges cards, prints receipts – and yes, even talks to your POS and PMS like a grown-up. Fully synced, fast, and surprisingly fun to use. Bar? Breakfast? Pool? Wherever you need to be quick and smooth – this thing delivers.

PREMIUM ADD-ON

HOTELTIME Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Vento ePOS is the #2 most trending product in the Hotel POS Systems category (out of 140) and the #115 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HOTELTIME as the #2 Hotel POS Systems provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HOTELTIME Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

HOTELTIME Average HOTELTIME

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9

Success Stories

9

References

20

Featured Customers

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HOTELTIME Reviews

Hotelier Rating

Excellent
220
Very Good
30
Average
9
Poor
2
Terrible
1

Property Size

  • X-Small (17)
  • Small (111)
  • Mid-Sized (69)
  • Large (53)
  • X-Large (2)

Country

  • Czech Republic
    Czech Republic
    (197)
  • Thailand
    Thailand
    (16)
  • United Arab Emirates
    United Arab Emirates
    (10)
  • South Africa
    South Africa
    (7)
  • Sri Lanka
    Sri Lanka
    (6)
  • Fiji
    Fiji
    (4)
  • United Kingdom
    United Kingdom
    (3)
  • Kenya
    Kenya
    (2)
  • Maldives
    Maldives
    (2)
  • Laos
    Laos
    (1)
  • Croatia
    Croatia
    (1)
  • Slovakia
    Slovakia
    (1)
  • Indonesia
    Indonesia
    (1)
  • Vietnam
    Vietnam
    (1)
  • Canada
    Canada
    (1)
  • Spain
    Spain
    (1)
  • Italy
    Italy
    (1)

Region

  • North America
    North America
    (1)
  • Europe
    Europe
    (204)
  • Asia Pacific
    Asia Pacific
    (27)
  • Oceania
    Oceania
    (4)
  • Middle East
    Middle East
    (10)
  • Africa
    Africa
    (9)
10

This vendor is reliable and stands out for providing good communication and efficient service.

Assistant Accountant from 10 to 24 room Luxury Hotel in Gurubebila (Sri Lanka)

Verified
6 months ago
In fact, Shaham and the team listened very carefully from the implementation stage and provided the necessary support to resolve the issue very quickly. This is a much better approach compared to other systems companies, and their support and very good communication are truly commendable.
Country Sri Lanka
Assistant Accountant
Small Hotel
10

Comfort, class and outstanding service.

Front office Manager from 10 to 24 room Airport/Conference Hotel in Athuruwella (Sri Lanka)

Verified
6 months ago
HotelTime has been an exceptional property management system four our hotel. The platform is user friendly, fast, and extremely reliable, making daily operations smooth and stress free. It's reservation management, reporting tools, and housekeeping features save us valuable time and reduce errors. The customer support team is always respons...
Country Sri Lanka
Front office Manager
Small Hotel
10

It is user friendly and help to manage the time.

Front Office Manager from 10 to 24 room Boutique in Dikwella (Sri Lanka)

Verified
6 months ago
It is very advance system and easy to feed the data, receiving clear reports and user friendly. The hotel time is one of the best system which I had used during my operation. Also, the technical team members are really helpful and full fill the requirements at the same time. If I mentioned by the name Piumi, Shaham and others are doing grea...
Country Sri Lanka
Front Office Manager
Small Hotel
10

Long-time software partner

Deputy Managing Director from 10 to 24 room Bed & Breakfast & Inn in Mcely (Czech Republic)

Verified
6 months ago
We have only good experience with HotelTime software. We have been using HotelTime for a long time now and what we really appreciate is that it is indeed user friendly. But even when we have any questions, the customer support is very helpful.
Country Czech Republic
Deputy Managing Director
Small Hotel
Veronika from HOTELTIME replied
Thank you for your lovely review. We appreciate it, really. And we are very happy, that HotelTime has been with Chateau Mcely for such a long time. Thank you, Petra
9

Great system

Operations Manager from 25-49 room Boutique in Prague (Czech Republic)

Verified
6 months ago
It is quick. If it is necessary it is accessible on handy and therefore I can help my colleague anytime.
Country Czech Republic
Operations Manager
Small Hotel
8

Reliable hotel system with strong features

FO from 50-74 room Bed & Breakfast & Inn in Prague (Czech Republic)

Verified
6 months ago
HotelTime Solutions provides a modern and intuitive cloud system that helps streamline daily hotel operations. The best is cloud-based access from anywhere.
Country Czech Republic
FO
Mid-Sized Hotel
8

Clarity

Front Office & Event Manager from 50-74 room Bed & Breakfast & Inn in Havraniky (Czech Republic)

Verified
7 months ago
What we like most about Hotel Time, from the receptionist's perspective, is the graphic page, the overview of the hotel ladders, and the support, which is always very responsive.
Country Czech Republic
Front Office & Event Manager
Mid-Sized Hotel
8

Easy to use, reliable, has all the features you will need. Still, there is a lot of room for improvement

System admin from 50-74 room Bed & Breakfast & Inn in Velke Karlovice (Czech Republic)

Verified
7 months ago
Nice interface, room chart, good performance and responsiveness / Third-party integration through API (channel manager, accounting programs...) / Accounting module / Reliable customer support / All other things you could expect from a good quality hotel system – inventory, segmentation, concierge etc. Overall it is reliable solution that st...
Country Czech Republic
System admin
Mid-Sized Hotel
Veronika from HOTELTIME replied
Thank you for your review! :) That's right, there's really no way of verifying if a guest has ever stayed in the hotel, when they make a reservation through the OTA. HotelTime does not have a CRM system and we recommend linking to 3rd party CRM systems for enhanced guest handling instead. Thanks for the suggestion on the reports. Vento for Androids will be available! We assume we could have it this year (2024) in the cloud and thus it will be able to run on any smart device.
10

User friendly and very simple to operate

Manager from 100 to 199 room Branded Hotel in Pilgrim's Rest (South Africa)

Verified
7 months ago
I like the way you can manage bookings for the spa. You can easily see and do room block. To make an appointments is very easy and so much more customizable. The POS is very simple to use and you have so much more features than your usual POS. Ordering food from the menu can be done anywhere with a device. It is much easier to keep track of...
Country South Africa
Manager
Large Hotel
Veronika from HOTELTIME replied
Thank you for your amazing review! We’re here to support you in every step of your property management journey.
10

Partner that we can rely on

Manager from 50-74 room Branded Hotel in Karlovy Vary (Czech Republic)

Verified
7 months ago
The service is intuitive and easy to use, cloud technology accessible from anywhere, good integrations to other systems that we use. And it simply works!
Country Czech Republic
Manager
Mid-Sized Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
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  • 27

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Hotel Time has a comprehensive suite of solutions for the modern hotelier catering for all property types. We have many happy mutual customers across the globe from the UK and Ireland, Africa, and Asia. Hotel Time have an incredible team behind the scenes and they are always going above and beyond for their customers.

Question:

What differentiates this product or service from the competition?

Answer:

HotelTime PMS differentiates itself from its competition by offering a comprehensive, user-friendly, and scalable solution that really does help hotels improve their operations, enhance guest experiences, and increase profitability with the main focus being on the needs of the hotelier. Their integrations team are a pleasure to work with ensuring hoteliers get they technology stack they want not what they are told they can have!

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Reach out to the team, they will truly listen to the challenges your face and work with you to come up with very real solutions to help you in your everyday needs. Working with many partners they are able to build a technology stack around your fundamental goals. Book a demo and find out more1

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 11 recommend
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Verified Support

HOTELTIME has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Recommended

93%

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