Vento ePOS

4.7 (222 REVIEWS)

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HT Score  
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Stephane, Sarah, Christopher + 45 more experts recommend HOTELTIME

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2024 Finalist HotelTechAwards

Hoteliers voted HOTELTIME as the #2 Hotel Restaurant POS Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Vento POS is a superior cloud-based POS and stock system for restaurants & bars

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What is HOTELTIME?

Founded in 2002 | Headquarters in United Kingdom | 44 employees
Vento ePOS is a superior point-of-sale system designed specifically for restaurants and bars, incorporating advanced stock management controls. It can function as a standalone system or integrate seamlessly with the HotelTime Property Management System (PMS) via a 2-way interface, making it ideal for businesses that need both restaurant and hotel management capabilities. The platform is fully cloud-based, allowing Food & Beverage managers to access it from any device, monitor open tables, check stock statuses in real-time, and adjust settings such as prices and user rights. Vento ePOS' fast transaction posting to guest room accounts and detailed revenue and payment breakdown support daily operations, enhancing efficiency and reducing manual work. This results in increased revenue and better cost management. With local, responsive support, Vento ePOS integrates essential functions crucial for scalability and smooth business operations, ensuring enhanced efficiency and comprehensive reporting for informed decision-making.

Capabilities

QR self ordering

On-line stock movements

Banqueting reports

Live sales reporting

Good luck admin

Features

Order Management

4/5 features

Inventory Management

4/5 features

CRM & Loyalty

4/5 features

Accounting

4/5 features

Payments

4/5 features

HOTELTIME Reviews Summary

4.7
Excellent
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.7/5

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Achievements

Trending Product

This vendor's trending score is rising, Vento ePOS is the #3 most trending product in the Hotel Restaurant POS Systems category (out of 143) and the #162 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

HOTELTIME has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted HOTELTIME as the #2 Hotel Restaurant POS Systems provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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95 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

HOTELTIME Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

HOTELTIME Average HOTELTIME

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No matching results

7

Success Stories

10

References

24

Featured Customers

Popularity by Segment

Size

29 | X-Small (1-9 room)

77 | Small (10-24 room)

214 | Medium (25-74 room)

112 | Large (75-199 room)

57 | X-Large (200+ room)

Country

346 | Czech Republic

49 | Thailand

21 | United Arab Emirates

12 | United Kingdom

12 | Sri Lanka

6 | Estonia

6 | South Africa

5 | Fiji

4 | Canada

4 | Italy

2 | Hungary

2 | India

2 | Latvia

2 | Indonesia

2 | Kenya

2 | Trinidad and Tobago

2 | Maldives

1 | Congo (Brazzaville)

1 | Nigeria

1 | Vietnam

1 | Switzerland

1 | France

1 | Spain

1 | Bulgaria

1 | Croatia

1 | Germany

1 | Slovakia

1 | Seychelles

Type

200 | Luxury Hotels

200 | Resorts

187 | Boutiques

183 | Bed & Breakfast & Inns

137 | City Center Hotels

119 | Branded Hotels

111 | Limited Service & Budget Hotels

102 | Airport/Conference Hotels

55 | Extended Stay & Serviced Apartments

32 | Hostels

18 | RV Parks & Campgrounds

14 | Vacation Rentals & Villas

11 | Casinos

3 | Motels

Region

379 | Europe

68 | Asia Pacific

21 | Middle East

11 | Africa

5 | Oceania

4 | North America

2 | Central America

Category

455 | Property Management Systems

222 | Hotel Restaurant POS Systems

99 | Spa Software

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HOTELTIME Reviews

Hotelier Rating

Excellent
420
Very Good
58
Average
25
Poor
9
Terrible
1

Property Size

  • X-Small (29)
  • Small (77)
  • Medium (214)
  • Large (112)
  • X-Large (57)

Country

  • Czech Republic
    Czech Republic
    (346)
  • Thailand
    Thailand
    (49)
  • United Arab Emirates
    United Arab Emirates
    (21)
  • United Kingdom
    United Kingdom
    (12)
  • Sri Lanka
    Sri Lanka
    (12)
  • Estonia
    Estonia
    (6)
  • South Africa
    South Africa
    (6)
  • Fiji
    Fiji
    (5)
  • Canada
    Canada
    (4)
  • Italy
    Italy
    (4)
  • Hungary
    Hungary
    (2)
  • India
    India
    (2)
  • Latvia
    Latvia
    (2)
  • Indonesia
    Indonesia
    (2)
  • Kenya
    Kenya
    (2)
  • Trinidad and Tobago
    Trinidad and Tobago
    (2)
  • Maldives
    Maldives
    (2)
  • Congo (Brazzaville)
    Congo (Brazzaville)
    (1)
  • Nigeria
    Nigeria
    (1)
  • Vietnam
    Vietnam
    (1)
  • Switzerland
    Switzerland
    (1)
  • France
    France
    (1)
  • Spain
    Spain
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Croatia
    Croatia
    (1)
  • Germany
    Germany
    (1)
  • Slovakia
    Slovakia
    (1)
  • Seychelles
    Seychelles
    (1)

Region

  • North America
    North America
    (4)
  • Europe
    Europe
    (379)
  • Asia Pacific
    Asia Pacific
    (68)
  • Oceania
    Oceania
    (5)
  • Middle East
    Middle East
    (21)
  • Central America
    Central America
    (2)
  • Africa
    Africa
    (11)

Hoteliers say

NEW AI Review summary

Hoteliers like HotelTime for its integrated, cloud-based hotel and restaurant management system, which enhances efficiency, reduces manual work, and offers detailed reporting—crucial for increasing revenue and managing costs. Users appreciate its scalability, diverse functionality including warehouse management, and sophisticated reporting features, although some sought improvements in customization and technical integrations. The system's local support is frequently praised for its responsiveness.

AI-generated from the text of customer reviews

User Friendliness
Local Support and Training
Customization Challenges
Detailed Reporting and Analytics
Integration with Other Systems
Server and Technical Issues
Warehouse and Inventory Management
Cloud-based Access
Mobile and Tablet Compatibility
8

Hoteltime experience

manager from 50-74 room Branded Hotel in Roznov pod Radhostem (Czech Republic)

Verified
1 months ago
Graphic clarity and speed of the system is great. Also the mobile version of cloud works pretty well and fast.
Country Czech Republic
manager
Medium Hotel
10

Great PMS with good local support.

GM from 10 to 24 room Boutique in Galle (Sri Lanka)

Verified
8 months ago
We have been using Hotel Times and Vento and it is been a great tool for enhancing efficiency and productivity overall. The system is sophisticated and provides a good array of management reports. Also, Vento comes with an inventory management system which is very useful. More importantly hotel time has good local support team in any circum...
Country Sri Lanka
GM
Small Hotel
10

Intuitive and clear POS and PMS

Zástupce ředitele from 5 to 9 room Bed & Breakfast & Inn in Teplice (Czech Republic)

Verified
8 months ago
A large degree of customization of the system according to our needs. Very good communication with HotelTime representatives, both with Mr. Skurzok, and professional training for Mr. Kureš's staff.
Country Czech Republic
Zástupce ředitele
X-Small Hotel
10

Simple operation with many functions

Receptionist from 25-49 room Bed & Breakfast & Inn in Harrachov (Czech Republic)

Verified
8 months ago
- quick response to any query or problem - online trainings at the time of covid, all explained in detail - friendly and helpful staff
Country Czech Republic
Receptionist
Medium Hotel
10

Exceptional Customer Support, the customer support provided by hoteltime have outstanding and their team quick responsive.

Resort Manager from 25-49 room Bed & Breakfast & Inn in Patong (Thailand)

Verified
9 months ago
Reliable Performance the system's performance is consistently. smooth and uninterrupted operations during peak hours, Customization options and scalability make it adaptable to our business needs.
Country Thailand
Resort Manager
Medium Hotel
8

User friendly software with additional potential

general manager from 100 to 199 room Boutique in Podebrady (Czech Republic)

Verified
9 months ago
I like the user friendliness of the system (PMS, POS), interlinked reporting, dashboards and also appreciate the continous development of HTS products.
Country Czech Republic
general manager
Large Hotel
Veronika from HOTELTIME replied
Thank you so much for your time and feedback.
9

Reliable, very clear, intuitive and innovative software with a functioning cloud.

F&B manager from 10 to 24 room Bed & Breakfast & Inn in Mcely (Czech Republic)

Verified
9 months ago
I have personal experience using it in a small hotel operation (25 rooms) and I am very satisfied with other HT applications.I actively use Hotel Time, Vento and Wellness Time. They provide me with maximum comfort when planning reservations for our guests and the subsequent program during their stay here. Also, the application for maids mak...
Country Czech Republic
F&B manager
Small Hotel
Veronika from HOTELTIME replied
We are really glad you find our system intuitive, innovative and reliable. Happy you are satisfied.
10

Hoteltime never sleeps

Hotel director from 200 to 499 room Boutique in Vodice (Croatia)

Verified
9 months ago
We have been working with Hoteltime for several years and have no reason to change. HT is a very reliable partner, without whom we can no longer imagine our work. An ever developing company that never sleeps and is always ready to help us with any request or challenge. It offers a lot of products that clearly save us time and money, thus gr...
Country Croatia
Hotel director
X-Large Hotel
Veronika from HOTELTIME replied
That is true, we never sleep. :-)
10

Hoteltime never sleeps

Hotel director from 200 to 499 room Boutique in Vodice (Croatia)

Verified
9 months ago
We have been working with Hoteltime for several years and have no reason to change. HT is a very reliable partner, without whom we can no longer imagine our work. An ever developing company that never sleeps and is always ready to help us with any request or challenge. It offers a lot of products that clearly save us time and money, thus gr...
Country Croatia
Hotel director
X-Large Hotel
Veronika from HOTELTIME replied
That is true, we never sleep. :-)
10

ideal for small hotels

Resident manager from 25-49 room Bed & Breakfast & Inn in St. Albans (United Kingdom)

Verified
9 months ago
online system which can be accessible easily by web browser, easy turning between systems and properties, no need to get extra sofrwares for each property
Country United Kingdom
Resident manager
Medium Hotel
Veronika from HOTELTIME replied
Thank you for your positive review. We're grateful for your support and look forward to exceeding your expectations in the future.
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