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Shiji Reviewpro Reputation

4.1 (48 REVIEWS)

HTR Score icon
HT Score  
74 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Alasdair, Dylan, Sara + 3 more experts recommend Shiji Group

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Shiji Reviewpro Reputation

4.2 (48 REVIEWS)

Ranked 6 (out of 62) in Reputation Management

Turn guest feedback into better decisions, stronger reputation, and higher revenue.

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87% recommended by 81 hotels

Peninsula, IHG, Langham & 78 others

Bell avatar Bell - AI powered product analyst

I analyzed all of Shiji Group’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like how ReviewPro effectively aggregates and analyzes guest feedback from multiple platforms, offering insightful reports that help enhance customer satisfaction, reputation management, and competitive benchmarking. The tool's ability to integrate with third-party software and deliver real-time data is particularly appreciated. However, users have expressed concerns over slow response times, lack of support, and inaccuracies in semantic analysis, which can hinder user experience and operational efficiency.

RecommendationAvatar RecommendationAvatar RecommendationAvatar

Peninsula, IHG, Langham & 78 others

Read their reviews

What Types of Hotels Shiji Group is Popular For

Size

3 | Small (10-49 room)

14 | Mid-Sized (50-99 room)

63 | Large (100-499 room)

11 | X-Large (500+ room)

Country

14 | United Arab Emirates

10 | United States

9 | Spain

6 | United Kingdom

6 | Italy

5 | Egypt

4 | Qatar

4 | Cambodia

3 | New Zealand

2 | Mexico

2 | Netherlands

2 | India

2 | Turkey

2 | China

2 | Japan

2 | Australia

2 | Saudi Arabia

2 | Canada

1 | Ireland

1 | Chile

1 | Portugal

1 | Hong Kong

1 | Argentina

1 | France

1 | South Africa

1 | Thailand

1 | Malaysia

1 | Poland

1 | Sweden

1 | Singapore

Type

51 | Luxury Hotels

47 | Branded Hotels

36 | City Center Hotels

35 | Boutique Hotels

32 | Airport/Conference Hotels

29 | Resorts

23 | Bed & Breakfast & Inns

13 | Hostels

12 | Limited Service & Budget Hotels

7 | Extended Stay & Serviced Apartments

3 | Casinos

3 | RV Parks & Campgrounds

1 | Motels

1 | Vacation Rentals & Villas

Region

28 | Europe

27 | Middle East

14 | North America

14 | Asia Pacific

5 | Oceania

2 | South America

1 | Africa

Category

48 | Reputation Management

35 | Property Management Systems

31 | Hotel POS Systems

4 | Spa Software

1 | Listings Management

1 | Business Intelligence

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Shiji Group Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Reputation Management for hotels in Middle East
#3 of 3
Best Reputation Management for hotels in Asia Pacific
#5 of 6
Best Reputation Management for Large Hotels
#6 of 8

Shiji Group Reputation Management Rankings

By size
Best Reputation Management for Mid-sized Hotels 81% recommended by 15 Mid-sized hotels
#8 of 14
Shiji Group is a top Reputation Management pick among mid-sized hotels on HotelTechReport, with reviewers pointing to surveys, online review tracking, and the “Global Review Index” as a clear way to spot what guests are saying and act on it.
Best Reputation Management for Large Hotels 71% recommended by 11 Large hotels
#6 of 8
Shiji Group is a top Reputation Management pick among large hotels on HotelTechReport for pulling review data into one place and giving an accurate readout of overall reputation. Reviewers like that it can compare your hotel against competitors and show strengths and weaknesses.
Best Reputation Management for Enterprise Hotels 89% recommended by 8 Enterprise hotels
#7 of 7
Shiji Group is a top Reputation Management pick among large hotels on HotelTechReport, because hoteliers say it puts all their online reputation info in one platform and lets them compare ratings with competitors.
By type
Best Reputation Management for City Center Hotels 72% recommended by 16 City Center Hotels hotels
#7 of 13
Shiji Group is a top Reputation Management pick among city-center hotels on HotelTechReport, with reviewers pointing to the "Executive summary report" that pulls ratings from all channels into one readout for managers.
Best Reputation Management for Branded Hotels 88% recommended by 12 Branded Hotels hotels
#7 of 12
Shiji Group is a top Reputation Management pick among Branded on HotelTechReport, with reviewers calling out Lucy Chatbot for cutting phone calls on room service, housekeeping, and maintenance requests from the room.
Best Reputation Management for Boutique Hotels 69% recommended by 14 Boutique Hotels hotels
#7 of 12
Shiji Group is a top Reputation Management pick among Boutique on HotelTechReport, with hoteliers pointing to semantic benchmarking that lets them compare their hotel against competitors and see strengths and weaknesses clearly.
Best Reputation Management for Bed & Breakfast & Inns 79% recommended by 12 Bed & Breakfast & Inns hotels
#7 of 11
Shiji Group is a top Reputation Management pick among Bed-N-Breakfast on HotelTechReport, because hoteliers say it helps them gather guest feedback in one place and compare ratings with competitors, so they can spot what guests value and where to fix complaints.
Best Reputation Management for Limited Service & Budget Hotels 80% recommended by 8 Limited Service & Budget Hotels hotels
#7 of 11
Shiji Group is a top Reputation Management pick among limited-service budget hotels on HotelTechReport, with reviewers valuing the accurate executive summary report across channels and the ability to see competitor scores in one report.
Best Reputation Management for Luxury Hotels 78% recommended by 18 Luxury Hotels hotels
#7 of 14
Shiji Group is a top Reputation Management pick among Luxury on HotelTechReport for pulling guest feedback into one place with a clear dashboard and reports, so managers can spot issues, compare against compsets, and act on semantic analysis fast.
Best Reputation Management for Resorts 76% recommended by 14 Resorts hotels
#8 of 12
Shiji Group is a top Reputation Management pick among resorts on HotelTechReport because hoteliers use it to compare their hotel against competitors and see strengths and weaknesses from GRI data.
Best Reputation Management for Other 88% recommended by 8 Other hotels
#8 of 9
Shiji Group is a top Reputation Management pick among other properties on HotelTechReport for sending guest surveys and managing online reviews, which gives teams a clearer read on guest feedback and the hotel’s ranking.
Best Reputation Management for Airport/Conference Hotels 89% recommended by 9 Airport/Conference Hotels hotels
#8 of 11
Shiji Group is a top Reputation Management pick among conference hotels on HotelTechReport for bringing public and private feedback into one tool with alerts, so teams can spot issues fast.
By region
Best Reputation Management for hotels in Middle East 82% recommended by 9 hotels in Middle East
#3 of 3
Shiji Group is a top Reputation Management pick among Middle East on HotelTechReport because hoteliers like the Executive summary report with ratings of all channels, which gives one place to compare guest feedback and spot what guests value.
Best Reputation Management for hotels in Asia Pacific 63% recommended by 6 hotels in Asia Pacific
#5 of 6
Shiji Group is a top Reputation Management pick among Asia Pacific on HotelTechReport, because hoteliers use it to compare their hotel against competitors and spot strengths and weaknesses from the Semantic categorization and GRI information.
Best Reputation Management for hotels in Europe 81% recommended by 15 hotels in Europe
#10 of 13
Shiji Group is a top Reputation Management pick among Europe on HotelTechReport because hoteliers point to its surveys, online review management, and “all the information in the same tool” setup for daily guest-relations work.

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What is Shiji Group?

Founded in 1998 | Headquarters in Singapore (Singapore) | 5025 employees
Shiji Reviewpro Reputation is a hospitality-specific reputation management solution designed to help hotels consolidate and analyze guest feedback from over 80 review sites, OTAs, and custom surveys into a single platform. The platform excels in offering real-time sentiment analysis and AI-powered responses, enabling hoteliers to transform feedback into actionable operational improvements. It provides valuable insights for competitive benchmarking and uses the Global Review Index™ to track performance. This empowers hotels to enhance guest satisfaction, improve ratings, and ultimately drive revenue growth, making it a valuable asset for any hotelier looking to optimize their online reputation and customer experience.

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Shiji Group products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Shiji Group

FAQs

Capabilities

Centralize guest feedback across all channels

Understand sentiment with semantic intelligence

Benchmark competitors to stay ahead

Access your Global Review Index™ score

AI-powered responses for guest reviews and surveys

Features

Surveys & Feedback

4/5 features

Review Generation

4/5 features

Follow-up & Resolution

4/5 features

Reporting, Analytics & Insights

4/5 features

Channels

4/5 features

Available Add-ons & Modules

Case Management

Staff Collaboration Tools
Streamline service recovery with Reviewpro Reputation’s Case Management tool. Automatically create and assign cases from guest feedback, trigger real-time alerts, and manage resolution workflows with ease. Use analytics to evaluate performance and root causes , close service gaps, and deliver consistent, guest-focused service across your hotel or group.

PREMIUM ADD-ON

Guest Surveys

Guest Survey Software
Capture meaningful guest feedback with our powerful surveys module from Reviewpro. Collect insights at any stage of the guest journey, tailor questions by department, and filter results by key criteria like room type or stay length. Distribute surveys via email, WhatsApp, SMS, and more to boost response rates and online reviews. There is no limit to the numbers of surveys that can be created to ensure you collect all necessary feedback.

PREMIUM ADD-ON

AI Responses

Reputation Management
Boost efficiency and consistency with AI-powered review and survey responses in Reviewpro Reputation. Automatically generate personalized, brand-aligned replies based on sentiment analysis, with multilingual support and direct integration to platforms like Google and Booking.com. Configure settings by property or group, manage access securely, and monitor usage with detailed reports. Deliver high-quality, tailored guest engagement at scale, while saving time and maintaining full control.

PREMIUM ADD-ON

Guest Communications

Guest Messaging Software
Reach guests before, during, and after their stay through the channels they already use; WhatsApp, SMS, and email. Automate messages like welcome notes, stay reminders, and post-stay surveys to keep guests engaged throughout their journey while effortlessly collecting valuable feedback

PREMIUM ADD-ON

Brand competition

Business Intelligence
See how your brand measures up against the hospitality industry's leading brands through comprehensive reputation and guest experience benchmarking. Gain the insights needed to refine strategies, elevate guest experiences, and stay ahead in an increasingly competitive market.

PREMIUM ADD-ON

Shiji Group Reviews Summary

4.1
Very Good
48 reviews
Ease of Use
4.2/5
Customer Support
3.9/5
ROI
3.8/5
Implementation
3.9/5

Recommended by

Luxury Hotels 79% recommended by 19 Luxury Hotels
City Center Hotels 74% recommended by 17 City Center Hotels
Resorts 78% recommended by 16 Resorts
Boutique Hotels 70% recommended by 15 Boutique Hotels
Bed & Breakfast & Inns 82% recommended by 14 Bed & Breakfast & Inns
Branded Hotels 88% recommended by 12 Branded Hotels
Airport/Conference Hotels 90% recommended by 11 Airport/Conference Hotels
Limited Service & Budget Hotels 80% recommended by 8 Limited Service & Budget Hotels
Extended Stay & Serviced Apartments 98% recommended by 4 Extended Stay & Serviced Apartments
Hostels 80% recommended by 2 Hostels
Casinos 75% recommended by 2 Casinos
RV Parks & Campgrounds 60% recommended by 2 RV Parks & Campgrounds
Vacation Rentals & Villas 100% recommended by 1 Vacation Rentals & Villas
Motels 90% recommended by 1 Motels

Achievements

Trending Product

This vendor's trending score is rising, Shiji Reviewpro Reputation is the #4 most trending product in the Reputation Management category (out of 62) and the #142 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Shiji Group’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
74 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Shiji Group Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Shiji Group Average Shiji Group

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7

Success Stories

11

References

6

Featured Customers

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Shiji Twilight Data + AI Business Intelligence

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Shiji Group Reviews

Hotelier Rating

Excellent
28
Very Good
9
Average
4
Poor
2
Terrible
5

Property Size

  • Small (1)
  • Mid-Sized (8)
  • Large (24)
  • X-Large (8)

Country

  • Spain
    Spain
    (7)
  • Egypt
    Egypt
    (5)
  • Italy
    Italy
    (4)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • United Kingdom
    United Kingdom
    (3)
  • New Zealand
    New Zealand
    (2)
  • Mexico
    Mexico
    (2)
  • Canada
    Canada
    (1)
  • Ireland
    Ireland
    (1)
  • Qatar
    Qatar
    (1)
  • Argentina
    Argentina
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Australia
    Australia
    (1)
  • France
    France
    (1)
  • South Africa
    South Africa
    (1)
  • Thailand
    Thailand
    (1)
  • Malaysia
    Malaysia
    (1)
  • Poland
    Poland
    (1)
  • India
    India
    (1)
  • Cambodia
    Cambodia
    (1)
  • Sweden
    Sweden
    (1)
  • Singapore
    Singapore
    (1)
  • China
    China
    (1)

Region

  • North America
    North America
    (3)
  • Europe
    Europe
    (18)
  • Asia Pacific
    Asia Pacific
    (6)
  • Oceania
    Oceania
    (3)
  • Middle East
    Middle East
    (11)
  • South America
    South America
    (1)
  • Africa
    Africa
    (1)

Looking for specific info?

9

Reviews Dashboard, KPI and customer service.

E-marketing/Digital Marketing Manager from 200 to 499 room Boutique in Esterel (Canada)

Verified
4 days ago
Having all guest reviews in one place through the Reviews Dashboard, with the ability to benchmark our performance against our competitors. The ability to send outbound messages directly from our messaging platform. The support we receive from the Customer Success team is excellent. A special thank you to Paulina, who takes great care of us...
Country Canada
E-marketing/Digital Marketing Manager
Large Hotel
Share review
[email protected] from Shiji Group replied
Hi Milène, Thank you very much for taking the time to leave a thoughtful review with your feedback! It is great to hear about all the ways that our platform is supporting your operations and enhancing your guest experience even further. I would like to thank you for your kind words about Paulina as well! I will make sure to pass this on, as she's truly a star on our team. Regarding the messaging platform challenges, I am sure these have already been passed to Paulina and escalated internally but I will ensure this is brought up again. Wishing you a great summer season ahead! Best, Jessica Kurtz
8

Good tool to manage reputation.

Deputy Manager from 200 to 499 room in Donostia - San Sebastian (Spain)

Verified
7 days ago
This tool facilitates the management of both online and internal reputation through guest surveys and reviews. It helps monitor key KPIs, identify weak points, detect areas for improvement, and take data-driven actions to enhance the guest experience and overall hotel performance.
Country Spain
Deputy Manager
Large Hotel
Share review
[email protected] from Shiji Group replied
Hello Maria, Thank you for your review & positive feedback! It is great to hear all the ways that Reviewpro Reputation supports your operations & helps enhance your online reputation and guest experience. As for the connection between platforms, thank you so much for this feedback! We currently have direct integrations with Google, Booking.com, HolidayCheck and Expedia, and we hope to continue growing the list. Although we collect reviews from 80+ review sources, the direct integration with these 4 key sources allow your team to reply directly from within Reviewpro and collect reviews in a quicker way. Wishing you a great summer season ahead! Best regards, Jessica Kurtz
10

An Excellent Online Reputation Management Partner

Global Distribution & ORM Assistant Manager from 200 to 499 room City Center Hotel in Barcelona (Spain)

Verified
9 days ago
A comprehensive, effective, and constantly evolving platform that helps us make the most of our hotels' online reputation. We also use its fully customizable guest survey feature, which has proven to be a valuable asset. The support team is outstanding, offering both personalised assistance and high-quality training sessions. Highly recomme...
Country Spain
Global Distribution & ORM Assistant Manager
Large Hotel
Share review
[email protected] from Shiji Group replied
Hi Mónica, I hope you are doing well! Thank you so much for your review & positive feedback. I am so happy to hear that we are consistently meeting your expectations when it comes to our platform and how we can support your operations & online reputation. I look forward to continue seeing you at our webinars and in-person events. Wishing you an amazing summer season! Best, Jessica Kurtz
9

Powerful platform with many possibilities

Community Manager from 200 to 499 room Airport/Conference Hotel in Playa de Muro (Spain)

Verified
9 days ago
The wide range of features it offers and the ability to centralize reputation management and surveys on a single platform. Furthermore, it allows for personalized responses, results analysis, and comprehensive tracking of the customer experience.
Country Spain
Community Manager
Large Hotel
Share review
[email protected] from Shiji Group replied
Hi Antònia, Thank you so much for your review & positive feedback. I am very happy to hear that you find our platform valuable and it provides the centralized overview that you need to continue enhancing your guest experience and online reputation. We try to make our platform as easy to navigate and user-friendly as possible, but if you have any specific suggestions, please feel free to share with our Customer Success team to see if it's something that we can share internally. Wishing you a great summer season ahead! Best, Jessica Kurtz
10

Great session

Executive Secretary from 200 to 499 room Bed & Breakfast & Inn in Doha (Qatar)

Verified
10 days ago
What I liked most about the webinar was the clear and well-structured presentation of the new features. The live demonstrations made it easy to understand how the updates can be applied in daily operations, and the practical examples highlighted the value of the enhancements. The session was informative, engaging, and provided useful insigh...
Country Qatar
Executive Secretary
Large Hotel
Share review
[email protected] from Shiji Group replied
Hi Wassana, Thank you so much for your review & positive feedback! I am so happy to hear that you found the recent release webinar valuable and I look forward to seeing you at the next ones. Our goal is to make them as engaging and interactive as possible so our clients can see all our newest key features live and open the space to answer questions. Thank you also for the great suggestions on how we can improve these sessions even further. Please note that we do add the recordings to our Documentation Center right after the session in case you want to share with any colleagues. Wishing you a great day ahead! Best, Jessica Kurtz
10

Good features

PA to GM from 200 to 499 room Resort in Marsa Alam (Egypt)

Verified
10 days ago
using AI & also the goal setting it helps a lot it makes replying on the Reviews & surveys easier than before
Country Egypt
PA to GM
Large Hotel
Share review
[email protected] from Shiji Group replied
Hi Sarah, Thank you so much for your review & positive feedaback! I am so happy to hear that you enjoy our AI Responses feature as well as the ability to set goals for your team. Regarding the mentions & GRI calculations, please make sure to bring this up to our Customer Success team if you haven't yet so they can clear up any doubts. Wishing you a great summer season! Best regards, Jessica Kurtz
8

Lucy Chatbot

Guest relation manager from 100 to 199 room Branded Hotel in Castagneto Carducci (Italy)

Verified
2 years ago
Less phone calls for questions that can be answered by the chatbot -useful for room service/housekeeping/maintenance requests from the room
Country Italy
Guest relation manager
Large Hotel
Share review
Shiji from Shiji Group replied
Thank you for your feedback! We're glad the chatbot has helped reduce call volume and streamline guest requests. Appreciate your input on improving response accuracy, we’re always working to enhance the guest experience.
10

Operational Improvement

Directora Comercial from 50-74 room Bed & Breakfast & Inn in Buenos Aires (Argentina)

Verified
2 years ago
The ease and efficiency with which we can communicate with our guests has generated an upgrade in the online reputation of our properties.
Country Argentina
Directora Comercial
Mid-Sized Hotel
Share review
Shiji from Shiji Group replied
Thank you very much for taking the time to share your experience. We're delighted to hear that the platform has supported your guest communication efforts and positively impacted your online reputation. We also appreciate your note on templates, thank you again for the valuable feedback!
10

Excellent Solution.

IT Manager from 100 to 199 room in Porto Recanati (Italy)

Verified
2 years ago
Great service for guest relations. We use it mainly for sending surveys and managing online reviews. Great service for guest relations. We use it mainly to send surveys and manage online reviews. Very useful for acquiring important data on critical areas to improve.
Country Italy
IT Manager
Large Hotel
Share review
Shiji from Shiji Group replied
Thank you for your kind feedback. We're pleased to hear the platform has been a valuable tool for guest relations, survey distribution, and review management. We appreciate your suggestion regarding AI for chatbots and thank you again for taking the time to share your experience!
8

Shiji System must develop the speed while using it, check out taking sometimes long time especially if guests staying more than 2 nights.

Cluster Assist Front Office Manager from 500+ room Bed & Breakfast & Inn in Dubai (United Arab Emirates)

Verified
2 years ago
Shiji as new system start it is good and we are still discovered more function Shiji as new system start it with us is good and we are still discovered the challenges and informing the support team
Country United Arab Emirates
Cluster Assist Front Office Manager
X-Large Hotel
Share review
Shiji from Shiji Group replied
Thank you for sharing your experience! We’re glad to be on this journey with you and appreciate your engagement as you explore more of the system. Your feedback is always valued.
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Shiji Group

2 months ago

Shiji Expands Global Distribution Reach for Japanese Hotels through Partnership with JR Systems’ Rakutsu with

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Shiji Group

2 months ago

Pan Pacific Hanoi Elevates Luxury Hospitality with Shiji’s Infrasys POS, Driving Seamless Service and Operational Excellence

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Shiji Group

3 months ago

3C Hotels Selects Shiji Full Stack Technology to Drive Growth in Colombia and Strengthen Presence in Latin America

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Shiji Group

3 months ago

Shiji and Origon Interfactura partner to simplify fiscal compliance in Mexico’s hospitality industry

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Shiji Group

3 months ago

Shiji AI•R: Transitioning to an AI‑First Hospitality Platform

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Shiji Group

4 months ago

Hyatt Regency Vilamoura goes live with Shiji’s Infrasys POS to power connected luxury dining

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Shiji Group

4 months ago

Elevates Luxury Dining on the Eastern & Oriental Express, A Belmond Train, Southeast Asia, with Shiji’s Infrasys POS

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Shiji Group

4 months ago

Omnibees and Shiji Horizon Distribution partner to expand global connectivity in Latin American hospitality

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Shiji Group

4 months ago

Shiji expands mobility across the entire guest journey, connecting through a unified platform

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Shiji Group

5 months ago

Maraleina Sports Resort Koh Samui elevates performance-led hospitality with Shiji’s integrated technology ecosystem

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Shiji Group

5 months ago

Explorar Hotels & Resorts unveils guest experience with Shiji’s Daylight PMS

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Shiji Group

5 months ago

Luxury hospitality reimagined: Cairns 5-star hotel elevates guest experience with Shiji’s Infrasys POS

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Shiji Group

5 months ago

Infrasys POS recognized by Software Advice for Best Customer Support in 2026 as 24/7 Hospitality operations raise the bar

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Shiji Group

5 months ago

More time for guests: the impact of seamless technology at Sunborn London

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Shiji Group

5 months ago

Shiji Hits Major Milestone with 400th Hyatt Infrasys POS and Full Digital F&B Ecosystem Install

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Shiji Group

6 months ago

Despite operational pressures intensifying worldwide, guest satisfaction climbs again

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Shiji Group

6 months ago

Shiji expands F&B technology footprint in Singapore with Infrasys POS deployment at MICHELIN Bib Gourmand Restaurant Chen’s

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Shiji Group

7 months ago

PC Hospitality adopts Shiji’s technology platform to strengthen technology and distribution capabilities

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Shiji Group

7 months ago

Shiji named a 2025 Geo and Global AWS Partner Award Finalist

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Shiji Group

8 months ago

Palacio Arriluce chooses Shiji’s Daylight PMS to power the future of independent luxury in Spain

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Shiji Group

8 months ago

Shiji CEO, Kevin King, receives Lifetime Achievement Visionary Award from Hospitality Technology

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Shiji Group

8 months ago

Shiji introduces Infrasys POS Move to take hotel service beyond the workstation

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Shiji Group

8 months ago

Shiji launches Embedded Payments for Daylight PMS powered by Stellaris Digital Payby

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Shiji Group

8 months ago

Nomade People Group chooses Shiji’s Infrasys POS to power iconic beachfront resorts in Tulum

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Shiji Group

8 months ago

Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore

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Shiji Group

8 months ago

Stanglwirt adopts Daylight PMS to enhance luxury hospitality through next-generation technology

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Shiji Group

8 months ago

Shiji partners with Meetingselect to empower hotels with seamless real-time meeting room bookings.

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Shiji Group

9 months ago

Siam@Siam Design Hotels chooses Shiji Horizon Distribution’s WeChat Booking Engine to strengthen connection with Chinese travelers

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Shiji Group

9 months ago

The value of listening: An analysis of how Voyages Indigenous Tourism Australia uses guest feedback to drive operational excellence

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Shiji Group

9 months ago

South Palms Resort & Spa Panglao MGallery Collection Enhances Guest Experience with Shiji’s Infrasys POS

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Shiji Group

9 months ago

Shiji releases Q3 2025 Guest Experience Benchmark: Global satisfaction climbs, but 3-star hotels lead the charge

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Shiji Group

9 months ago

Shiji proudly announces Iceportal Content surpasses 2.5M images distributed globally

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Shiji Group

9 months ago

Understanding the impact of legacy hospitality systems on operational and financial results

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Shiji Group

10 months ago

Amadeus and Shiji partner to offer hotels a complete hospitality technology suite

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Shiji Group

11 months ago

Amadria Park Taps Shiji’s Daylight PMS and Infrasys POS to Drive Personalized Hospitality Across Croatia

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Shiji Group

1 year ago

Shiji Releases Q2 2025 Guest Experience Benchmark: Global satisfaction hits record high

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Shiji Group

1 year ago

The Hotel Distribution Technology 2025/2026 chart

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Shiji Group

1 year ago

Shiji Releases 2025 Hospitality Distribution Technology Chart: Navigating a Rapidly Evolving Ecosystem

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Shiji Group

1 year ago

Smarter Reviews, Happier Guests: Unlocking the Power of AI

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Shiji Group

1 year ago

Turning Guest Reviews Into Operational Gold: A Strategic Approach For Hoteliers

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Shiji Group

1 year ago

The 2025 Smart Decision Guide to Restaurant Management and POS Systems

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Shiji Group

1 year ago

Sunborn London selects Shiji for seamless hospitality innovation

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Shiji Group

1 year ago

One decision that changed how TIME Hotels operate—every day and night

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Shiji Group

1 year ago

Shiji Unveils Comprehensive Rebrand, Unifying Its Hospitality Technology Solutions Under A Single Platform

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Shiji Group

1 year ago

Guest Experience Benchmark Report 2025

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Shiji Group

1 year ago

Van Der Valk Hotels Partners With Shiji Group For Full Rollout Of Shiji Enterprise Platform PMS Across 74 Hotels

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Shiji Group

1 year ago

Shiji Unveils Enhanced Single Guest Profile Feature in Hotel PMS

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Shiji Group

1 year ago

Sudima Hotels Selects Shiji Enterprise Platform (PMS) To Complete Comprehensive Tech Stack Overhaul, Boosting Efficiency And Guest Satisfaction

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Shiji Group

1 year ago

Grupo Brisas Selects Shiji To Modernize Operations And Elevate The Guest Experience

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Shiji Group

2 years ago

The Dolder Grand Chooses Shiji To Power Digital Transformation

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Shiji Group

2 years ago

Emotion Meets Automation: The Technology-Powered Story of Ruby Hotels With Shiji's PMS

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Unverified

Shiji Group has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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2026

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